Vector Security Reviews

2.0

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58 User Reviews

4.6

Overall Score

Compare

2.0

star star star_border star_border star_border

58 User Reviews

4.6

Overall Score

Compare

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Anton Brewer Ardmore, PA

Customer Service takes over 3 weeks to schedule urgent repairs. Seems Vector pockets the fees, but then tries to delay the service. Reps are well trained with scripts of excuses.

3 years ago

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Elizabeth J. Yoder Arlington, VA

Terrible service. System misbehaved constantly. Now they want me to buy a whole new system, lock me in for 3 yrs., NO guarantee of any refund should the system not work. Well that's the end of Vector Security for me.

4 years ago

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Billy Gibson Greer, SC

Did not see my review on here. Would never recommend them for a security system. Too expensive. Get not info about contract. Tried to cancel and charged me over 300 for a close.out fee.

5 years ago

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Mary Lee Skipperville, AL

$100 down $49.99 a month. Repair of equipment is free. Outside light camera extra. Prompt response on service locally. Long contracts.

6 years ago

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Sheri Kordsmeier Houston, TX

Customer Service is horrible. My service has never worked, it's been over 2 years. They won't let me out of my agreement so I continue to pay the $59 for nothing!

1 year ago

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ramesh pothuru Morrisville, PA

best security system, remote monitoring & alarm system, window sensors in basement & upstairs.

2 years ago

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Yawanda Smith

This system is so outdated yet customer service refuse to give their customers a free upgrade to keep a customer of 3 years

7 years ago

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Conrado Munoz Tampa, FL

Zero stars horrible costumer service very unprofessional not willing to help or keep costumer don't get this company

4 years ago