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Safe Home Security Reviews

Is This Your Business?
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4.0

Overall Score

Star Rating

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1.5

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53 Reviews

Review Breakdown

5 grade

4%

4 grade

6%

3 grade

4%

2 grade

4%

1 grade

83%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Joe Portillo Riverside, CA

Unhappy customer! I been a loyal customer since March of 2019 . Today I wanted to end my current contract due to financial crisis and I was told it automatically renewed to March of 2024 another agent told me it was renewed to 2026 WTH is going on here?? Customer service didn't want to work with me either it's basically a suck it up buttercup thing ?? My bad on my part because I didn't read the fine print but to renew it for 3 more years is crazy and ridiculous. A courtesy email would I've have prevented this situation. NP #READTHEFINEPRINTPEOPLEBEFORESIGNINGANYTHING.

2 years ago

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Rene Widmann Inglewood, CA

The service was fine but make sure you read the contract carefully before you sign it. I was late with my cancellation notice so they did a one year extension and then if I did not pay they would automatically renew it every year. What the customer wants is not a concern for them.

7 years ago