Link Interactive: Read 132 User Reviews From Real Homeowners

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Verified Customer

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Michaela Whitmore Lake, MI

This system is easy to use and I like its quality. I think they were easy to work with and also knowledgeable. Seven was the first individual I came across; he was very helpful in explaining the nature of the system and how it would work. Ashley C was absolutely outstanding helping program the system and she's she's very talented and I think you're very lucky to have her. Overall the experience has been good thus far. We'll see you know how things progress as we go along but is the system is up and functioning but I would highly recommend it for others you know that's far this message has been absolutely excellent.

6 years ago

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Verified Customer

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Brandon Burkhead Otisco, IN

I went with Link Interactive because I wanted to go with a system that is completely dependable and reliable. The main feature that I like is that when the system's batteries are getting low in lets you know. Its really nice that they let you know about this before hand so that it doesn't die when you are away and you never got a warning. The sales people are not pushy; they are more concerned about selling you what you need not selling what they want you to have. They are very informative about their products. The system is pre-assembled, and easy to install. There is no hard-wiring and you can set it however you want to. I like that it runs off of the cell towers. I accidentally left my front door propped open when I was moving in furniture. The company called me and told me that they noticed that I had left my front door open for an extended period of time. I was so impressed at how attentive they are.

8 years ago

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Verified Customer

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Thomas Garrigan

Helpful overall, haven't needed too much yet which is good. I do have a question about response times. From the time an alert is generated, how quickly is the appropriate party (Fire, EMS, Police) notified and dispatched? If i don't respond to a call or text and neither does the secondary contact (my wife), how long does it take? Also, if we push the "Panic" button on the app, does that prompt a call/text verification or immediately dispatch the authorities?

6 years ago

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Verified Customer

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Rosie Canizales San Marcos, TX

Everyone that I have talked to has been very courteous. You do have to install the system yourself, but if you don't mind doing that then you can save a lot of money! I also like that you can just get the equipment you need, its not just a box product that includes all kinds of things you don't need. You can also add equipment later on. I really like that.

8 years ago

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Verified Customer

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Kyle Fitzgerald Ogden, UT

I just really wanted a security system for my house to keep me safe. Its been great, everything was really easy to set up and it looks great. They were great, they had all the information I needed and it was really easy to get my system set up. Setup was really easy, it just took a few minutes to set up, everything was pre-programmed like they said it would be, so it was great experience. Everything was really nice, they're probably less pushy and most knowledgeable out of anybody I talked to.

8 years ago

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Verified Customer

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Nathan Fitzgerald Salt Lake City, UT

I just needed a security system to protect my home and my family, that is reliable, but still cheap. Dealing with the company is great, the app is really cool to use. The sales team is very knowledgeable, they know all about their products and they aren't pushy, they provide unbiased information and get you the best prices. If you are looking for a 100% cell signal alarm system then link interactive is the way to go. They have the lowest monthly rate, the have the most features for the cost, home automation, cameras. If you want it, they got it. I am extremely satisfied.

8 years ago

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Verified Customer

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Anonymous Freeport, FL

High quality people and good customer support. I compared all of the major brands, but the do it yourself installation mode and pricing was important. Quality and pricing go hand in hand. Every time I've called him in the set up installation and even issues that have come up after, their supporters absolute superb

6 years ago

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Verified Customer

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Alok Wichita, KS

Very responsible to all my questions and attentive to my needs. They are always available if I have any problems or need any further instruction on how to do it and how to use it that's what I think's al you will do me. Right now, everything works fine and it seems to be a very good equipment.

6 years ago

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Verified Customer

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Braden Staten Island, NY

Link Interactive is an excellent company. They are always available and the pricing is very competitive, I was paying a lot more and had nothing close to what I have now with my previous alarm. It is the most up to date technology. You can always call and somebody is going to pick up.

6 years ago

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Verified Customer

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Secure Now Keystone Heights, FL

As a first time buyer of a home security system, I contacted Sales and Customer Service many times initially. I like the professional attitude of every representative. The area that might improve would be the booklets instructing setup and explaining the required parts.

6 years ago

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Verified Customer

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Sean Malloy Natrona Heights, PA

I love that the monitoring is cellular based, I love that all the sensors are wireless, the 24/7 monitoring is so affordable, everything is awesome with these guys! Even the installation was easy. I did have a little issue with wireless connectivity, but we emailed and it got taken care of quickly.

8 years ago

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Verified Customer

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Denise BH Newburgh, NY

I just switched to from another security provider. I am very satisfied with the quality of the equipment and with my dealings with the company. One thing I need to mention though is that i was not able to install the equipment myself, I had to hire someone to do it for me.

8 years ago

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Verified Customer

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Walter Cole Jericho, NY

They were associated with Costco and recommended by Costco, I like that they provided the opportunity to do it yourself. I would say that I am about 95% satisfied with the system. The tech service has been very good, I am completely satisfied.

8 years ago

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Verified Customer

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Alexandra Robinson Albuquerque, NM

I was in need of a security system, and link interactive was very easy to set up. One thing that I would say is that for the price point, they're terrific option because you get the cellular service. If somebody were to cut the power lines or to cut the internet service you're still always going to have that security there.

8 years ago

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Verified Customer

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Alfredo Heredia El Paso, TX

I wanted a security system installed in my home just for the peace of mind that it brings in knowing that we are secure.The customer service is very good, no issues at all. They are very friendly. The sales team was not pushy at all, it was a very positive experience with them. And the system was very easy to set up and very quick to initialize.

8 years ago

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Verified Customer

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Noemi Toka Villa Park, IL

I just moved into a new house and decided that home security would be a good idea. The customer service is wonderful! I just ordered the system and I haven't installed it yet, so I can't really comment on it. But the team is very helpful and knowledgeable and it seems like they are there to help support my needs and not just sell me things.

8 years ago

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Verified Customer

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Adam Schlickting Macon, GA

I went with Link Interactive for both home security and home automation. The system is excellent, the sales team is excellent, their customer service is excellent. Installation was very simple, but when I tested the system there was a minor problem so I got on the phone with tech support and they figured it out pretty quickly.

8 years ago

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Verified Customer

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Stephen Roberts McKinney, TX

So far we have been very satisfied with Link Interactive. They've been nothing but great and everything works perfectly as described. We decided to get a security system to feel safer.Their sales team and customer service is excellent and extremely helpful.The system was very easy to install, very easy to use and we haven't had any issues.

8 years ago

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Verified Customer

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Attila Nagy Columbia, MD

It was very easy and straightforward to set up the system. A motion activated recording feature for the outdoor camera would be nice. The power supply of the IQ Panel 2 is unnecessary bulky.

6 years ago

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Verified Customer

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Stephanie Simigian Livonia, MI

We decided that we want a security system and decided that Link Interactive is the best choice for us. The company is easy to deal with, and installation was simple. I am very satisfied.

8 years ago

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Verified Customer

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John Jaensch Winchester, CA

I came across link interactive while doing research online. The salesman was excellent to deal with, the equipment installation was very good. What really set them apart was customer service.

8 years ago

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Verified Customer

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Heidi VW Westminster, CO

Our neighbors were broken into, so I decided to get a home security system. Some of the things were harder to install than I thought but the costumer service were awesome. I recommend them.

8 years ago

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Verified Customer

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HH Renton, WA

I went with Link because I just bought a home and wanted to protect it/my family. The service was quick, the sales team was easy to work with, the equipment is excellent and easy to install. I highly recommend them!

8 years ago

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Verified Customer

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Dale Seifert Newburgh, IN

Having a home security company is important to me. I have been very satisfied with the product so far! The equipment and setup were great, customer service and sales team were also great. ITs been a 10-out-of-10 experience.

8 years ago

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Verified Customer

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Preston Nielsen Ephraim, UT

We have been with Link for a while now. Everything is great, there are no complaints. I'd give them a 10 out of 10 on everything, from their customer service to their system quality.

8 years ago

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Verified Customer

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Gunner Scott Seattle, WA

I wanted a system that was not reliant on the internet for security. The system wasn't very easy to install though. When I have dealt with customer service it has been great.

8 years ago

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Verified Customer

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Margarita Rosado Colorado Springs, CO

I used to have ADT, but it got so expensive so I switched to Link Interactive. I don't have much experience with using the alarm yet, but the customer service and sales team were very good.

8 years ago

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Verified Customer

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Hector Vega Lehigh Acres, FL

I upgraded to Link Interactive so that I could have more of the features that I wanted. The system is very easy to use and so far the company has been great to work with. Everything has been working really well.

8 years ago

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Verified Customer

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Nancy Macdonald Provo, UT

Although we just got the system to reduce our insurance bill, we are actually satisfied with the system. Their sales team and customer support were great, and the system is satisfactory.

8 years ago

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Verified Customer

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Danielle Holder Double Springs, AL

Link Interactive is a great company to deal with overall. They really care about their customers. We are extremely satisfied with the system because it is really easy to use and provides safety for my family.

8 years ago

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Verified Customer

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Kenneth Scharf Valley Stream, NY

The quality of this companies components is excellent. Everything came preprogrammed and it was very simple to install. Their support team are very kind and always have the answers to my questions.

8 years ago

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Maria Bayside, NY

I was in search of a home security system and was overwhelmed when I saw just how many there were out there! As soon as I spoke with the rep on the phone about the Link system- I know I found the right one and the search was complete! The rep was very knowledgeable about his system- the features and the benefits and how it topped the competition. He was courteous and not pushy at all, but was very confident in the link system. Pricing was amazing for the system that I was purchasing and the the top of the line equipment exceeded my expectations upon delivery- which was also quite fast! Setting the system up was easy and the customer service rep who helped me (over the phone) was very polite, knowledgeable as well, and made sure I felt comfortable with the system before she would hang up- she walked me through all the checks! I love the system but I love the security of Working with a family business where you feel like a person and not just a sale! They addressed every billing question and made sure the plan worked best for me and explained the warranty- I know I made the right decision for me and my family!

6 years ago

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Verified Customer

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Chad Fort Lauderdale, FL

Customer service has a pretty good follow up. The price is good too. The best thing about Link Interactive is the ability for it to be expanded by me and not a subcontractor.

6 years ago

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Verified Customer

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James Cedar Bluff, AL

I can access the service at any time and any place. The garage door lift was not compatible with my trucks and cars. The would always answer my phone calls and help me out.

6 years ago

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Verified Customer

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Harley Hunt Gresham, OR

The installation was very self-explanatory and easy. The home security system meets our needs and we are totally satisfied! There isn't much more to say.

8 years ago

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Verified Customer

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Neal Mehra Bellevue, WA

We just needed a basic security system, I guess so that we can feel more protected. I've been satisfied with Link interactive so far, everything has been simple for me.

8 years ago

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Verified Customer

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Valentina Webster Seattle, WA

We needed a home security system so we went with link interactive. The alarm system is fantastic. It is really, really easy to use, and the setup was simple.

8 years ago

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Verified Customer

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Keith Hall Livermore, CA

I am satisfied with Link Interactive. There is not much to say, i'm satisfied with the customer service, I am satisfied with the product, overall it has been great.

8 years ago

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Verified Customer

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Michelle Hebron, KY

Link Interactive is an easy company to deal with. The system has been very reliable and was easy to install. I like the smart phone app.

6 years ago

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Verified Customer

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Elliott Richmond, VA

They are very responsive and easy to get a hold of. It is mobile friendly. I had a couple issues with the sensors but got them back up.

6 years ago

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Verified Customer

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Alexandria

Customer service is attentive to my problems, and are quick to help. The service is very responsive. I like how I can use the mobile app for it.

6 years ago

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Verified Customer

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Jeremiah River Forest, IL

Link Interactive has competitive pricing and quality of service. The service is modern, it's easy to use, and it has low monthly fees.

6 years ago

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Verified Customer

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Nicole Panama City, FL

Customer service is very helpful. They call to check up on us. The service itself is easy to use and the devices are well made.

6 years ago

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Verified Customer

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Randy Kingman, KS

The device is small and secure. Customer service was very good at getting everything set up and helping us understand it.

6 years ago

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Verified Customer

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Ai Yu

You can use the service through your mobile phone which is convenient. I found the customer service people to be very patient and thorough.

6 years ago

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Verified Customer

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Brookli Mount Vernon, MO

The service runs off of a cell phone connection rather than WIFI which is nice. Customer service has always been very responsive.

6 years ago

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Verified Customer

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Cary Inderbitzin Lakeland, FL

We have link interactive for home security. I am very satisfied with all aspects of this company. Everything is great, no complaints at all from me.

8 years ago

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Verified Customer

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Thomas Prieur Winnie, TX

I needed a good security system for my business. Installing the equipment was very easy, and the company was helpful when I had questions.

8 years ago

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Verified Customer

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Justin Doss St James, MO

We were just looking for a security system, link interactive has been great! I am completely satisfied with them and the equipment.

8 years ago

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Verified Customer

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Heath Hitchcock Las Vegas, NV

The company is extremely helpful. They don't get frustrated, they're friendly. I would definitely highly recommend them.

8 years ago

Link Interactive Reviews

Summary of Reviews