Link Interactive: Read 132 User Reviews From Real Homeowners

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Verified Customer

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David Sacramento, CA

The quality of the equipment is good, although we're still in our first 30 days. When assessing the needs of the customer, Link Interactive should make in more clear about the amount of space being protected, so they can make an accurate recommendation the first time around. Although they were excellent in their support for us making the decision to use them, they did not take into consideration the full square footage of my property. As a result, we had to make another purchase, which we were not expecting. Considering that this is a business, that meant I had to go through board of trustees, and supervisors, and things of that nature. It made it more difficult than if I was just a residential purchaser.

6 years ago

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Verified Customer

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Sudipto Sen Morrisville, NC

Link interactive was professional and helpful, most of the things are easy to do but whenever I need help they were helpful. Overall its been a very good experience. The only issues I had was a temporary false alarm on a door sensor. It went off a couple times. I haven't called them back because I resolved it by myself. But other than that I have had no problems.

9 years ago

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Verified Customer

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Joan Hollenbach Castle Rock, CO

We recently moved into a new house and we needed a security system. Link interactive seemed to offer the best system for what we were looking for. So far everything has been great with them. It was interesting to have to install the system myself, but once I got the hang of it everything went really smoothly. I have called customer support a few times and they're very helpful and took care of my needs. We haven't had any emergencies or anything like that, but i'd give them a 9.

9 years ago

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Verified Customer

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George Smith Emmet, AR

We we're robbed, so we decided to get an alarm system. There was a huge learning curve with the system, and the installation instructions aren't very clear. They directed us to an installation video and that still didn't answer our questions. Eventually I talked to a representative on the phone and my issues were resolved. Now I am satisfied with the system.One of my sensors broke and the company was very quick to ship us a new one.

9 years ago

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Verified Customer

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Michael Woods Reisterstown, MD

I used to have another provider, but it was pretty outdated and the price was pretty high. I picked up link interactive and the price is much better than the other service that I had. The installation was very easy, and all of my dealings with the company have been very good. I am pleased overall.

9 years ago

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Verified Customer

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Danielle Posillico Pompano Beach, FL

I wanted to increase the security in our home, so we got an alarm system. I would say that I am about 90% satisfied with their service. Installation wasn't seamless, but it was alright. And my dealings with the company have been very good!

9 years ago

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Verified Customer

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Bernard Gorospe Woodland Hills, CA

We just moved to a new location and we were used to having the security of a gated community with a central security team, and now we don't have that. So we are cautious and bought a home security system.Everyone I have talked to with the company has been very friendly. I am not a technical person, but installation was manageable for me.

9 years ago

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Verified Customer

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Anreas Raab Lafayette Hill, PA

I had a home security system, but it was expensive! So I looked for something where price and value were just right, thats how I found link interactive. The system is very easy to install, and customer service was excellent! Very knowledgeable. When I have questions they always walk me through them.

9 years ago

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Verified Customer

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Rahul Bandaru Stilwell, KS

We actually bought a new home and we thought we need some security. I did a lot of research online, and Link is as good as it gets. I haven't had a lot of communication with them but I think so far from my experience has been really good.The system is pretty easy to use. So far, everything has been really good.

9 years ago

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Verified Customer

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Linda Sobel Dallas, TX

I did a lot of research and went with them because they had the best reviews. The sales team was very informative, which is great for first time users. The system has been great, no problems at all. I would highly recommend them.

9 years ago

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Verified Customer

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Anonymous San Antonio, TX

Any time I had a question, I was able to get a quick answer from their customer support. I like the ease of use and integrated smart home. There's times that the doorbell will drop out or the camera.

7 years ago

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Verified Customer

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Vicki Burton Brandon, MS

I'll be honest, the system was a little bit difficult to install, but their support team was helpful. Customer service has been wonderfully helpful. I am pleased with the home security and home automation.

9 years ago

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Verified Customer

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Myron Green New Orleans, LA

We have link interactive for home security and I am very satisfied with it. It is easy to use, easy to install, customer service is helpful and attentive, everything works as it is supposed to... I am happy.

9 years ago

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Verified Customer

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Dale Bowyer St Albans, WV

I had a really old system that was no longer functional. We changed providers and upgraded to link interactive. I would say that I have been very satisfied with their service.

9 years ago

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Verified Customer

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Marisol Quiles Whitehall, PA

We just bought a new home and wanted to feel secure. We did research and found out about link as being one of the best. Installation was not so hard, everything was pretty good.

9 years ago

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Verified Customer

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Integral Analytics Chester Springs, PA

I went with link Interactive because they seem to be more economical then most other companies.The company has good customer service, and the system is working just fine. No problems with them whatsoever.

9 years ago

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Verified Customer

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Beverly Phoenix, AZ

Being able to control the system through the app is great. If I need anything, I can just chat with them 24/7. The only problem we had was some difficulty setting it up.

6 years ago

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Verified Customer

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Ganesh Virupakshan Hollywood, FL

I came across link interactive through online reviews. All of our experiences with them have been great, from calling the sales team to installing the system.

9 years ago

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Verified Customer

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Randall Babish Greeley, CO

I don't like that you have to install the system yourself. And the sales team wasn't very helpful to me. I am also dissatisfied because I have more equipment to install.

9 years ago

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Verified Customer

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Richard Hinshaw Dunn, NC

We live in a rural area and so this is a great idea for safety. So far i've been happy with the service! Installation wasn't bad, and customer service was helpful.

9 years ago

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Verified Customer

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Sondra RL Topeka, KS

The installation was better than I expected! I thought it would be more difficult, but it was pretty easy! I am satisfied with the customer service too.

9 years ago

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Verified Customer

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Richard Solomon Port Chester, NY

I talked to a number of companies and they were the easiest to deal with, and the friendliest. The price is just right. Installation was also very easy, no problem at all.

9 years ago

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Verified Customer

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Steven Fuhr Shelton, WA

Everything has been good with link interactive. The sale steam was very good, customer service is nice, and my experience with the system is mostly good.

9 years ago

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Verified Customer

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Brent Mizel Las Vegas, NV

I am satisfied with the system, the customer support, and my dealing with the company. It is nice to have the system to protect our home from robbers.

9 years ago

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Verified Customer

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Shawn McCormick, SC

I picked Link Interactive for home security because of their price. The system is easy to use and I haven't had any issues.

7 years ago

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Verified Customer

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John Tuttle Philadelphia, PA

Simple system, easy to install, easy to use and has been very user friendly on their service side as well. I am very satisfied.

9 years ago

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Mark Montgomery, AL

unlike other alarm companies Link Interacitve lets you see all the detailed info for each alarm product before you buy. Very difficult to install. After a month of many support calls trying to figure out how to install and some defected products it is working well now.

6 years ago

Reply from Link Interactive

We are sorry to hear that you had issues during the install. We appreciate your feedback and are glad you got your system up and running.

Feb. 12th, 2020

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Verified Customer

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James

Customer service is excellent. Very responsive and helpful. The system is very functional and works well.

6 years ago

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Verified Customer

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Myrna

Everyone has been very helpful. I like that it's on my phone to let me know what is going on in my house.

6 years ago

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Verified Customer

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Mien Tran Orlando, FL

My cousin introduced me to link interactive, the equipment was easy to install, the price is good, everything is good.

9 years ago

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Verified Customer

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Patrick Collins Fort Collins, CO

Everything is working great. I just wanted an alarm system that i can control when I am away. I am extremely satisfied.

9 years ago

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Verified Customer

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Chantris Stephens Union City, GA

I got link because I bought a new home. I am satisfied in working with the company and with the alarm.

9 years ago

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Verified Customer

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George Albany, OR

Digitally more friendly!! We were told that Link Interactive does monthly tests!! When??

6 years ago

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SkylarPickens Houston, TX

The greatest home security around. Helps me make sure my family and i are safe at all times! Very easy to set up and the people who came and set it up were very respectful on showing me how to work it!

6 years ago

Reply from Link Interactive

Thanks for the feedback! We hope to get 5 stars from you in the future. We will work hard to continue to earn your business.

Jan. 24th, 2020

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Verified Customer

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Andrew Boss

Great. Directions manual needs to be updated

6 years ago

Link Interactive Reviews

Summary of Reviews