Link Interactive Reviews

It's been soso. The sales guy was knowledgeable and personable. I'm impressed with the preconfigured sensors out of the box. Disappointed in the doorbell setup. I have to run wiring and it's pretty involved which is what I specifically asked not to have to do. It's still in the box.The control panel wont do voice only when doors open and close even though it's set for voice. Support hours favor the east coast whereas I'm on the west. By the time I get off work at 6pm my time Link support is closed. I'm close to sending it all back.

Set up was not as easy as they claimed. Many items required a call to the help desk/customer service whereas they sold me a product that supposedly I could do on my own. I wish I had bought a system where someone just came out, helped me determine my needs and installed and then it was done. I don't think I have saved any money with Link.

I just got a security system so that I could feel safer. Our cellular module broke out of nowhere, but they were quick to ship and replace it. We'll find out how the replacement works. The sales team was great to deal with though. The system is just average in my opinion.

We got an alarm to protect the new home that we had just purchased. The company is great to deal with, but the system isn't that great. I would say its about average.We had some difficulty in setting up the system; we are not very tech savvy. It was frustrating from the beginning.

I bought a home and wanted to make sure that it, and my family, were protected. The sales team was great to deal with, I didn't have any problems with them, and the system itself was very easy to use. But I canceled the service.

Link Interactive has been fine. The system works, the sales time is fine to deal with. It is a pretty average experience.