Link Interactive Logo

Link Interactive Reviews

star star star star star_half

7.4

Overall Score

Star Rating

info

4.4

star star star star star_half

133 Reviews

Review Breakdown

5 grade

62%

4 grade

26%

3 grade

5%

2 grade

2%

1 grade

5%

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star_border

Service

star star star star star_half

Trustworthiness

star star star star star_border
cancel
info
check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Trudy Ferrouillet Gusman

Well personally I am disabled and I am working on installing this alarm. My friend who recommended the system begin assisting me and if still is not complete. I'm disabled, legally blind with a prosthetic arm, now how am I supposed to install system? Anyway, I have one contact that does not work, I have reassigned contacts by number and will call next week. I've been paying monthly monitoring payments for nothing.

6 years ago

star star_border star_border star_border star_border

Disappointed customer Irving, TX

Very poor service. First, I spoke with a sales person who said he would check to if I could drive over pick up the equipment since I live in same city and state. He said he would talk to his boss and get back with me. He never did but evidently it was okay because it said in the office waiting for me to pick it up for about 3 to 4 days. Then the following week it was finally shipped out. Then nobody's called to check to see if I've got it connected and the camera up and going. I haven't I've had trouble but that hasn't stopped them from charging me. All they've cared about is just selling me their product I should have gone with another company!

5 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Marta Reyes

Not great, do to this company don't call police because my alar has disarmed twice and I don't get one cortesy call ans ask if we are ok so not sure if you are great servise

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

George Eagle Mountain, UT

I have yet to actually get it to work. I would like someone to come out and fix it rather than try and do it over the phone. I am not getting any value out of this service.

6 years ago

star star_border star_border star_border star_border

dana fykerud

This is by far the WORST company to deal with. They system is cheap, it breaks, and is untrustworthy. I called numerous times last summer and it took them three days to respond! DO NOT purchase this system! Not only that they are making us pay for broken equipment for another year! (because that is what the contract was) This company is a total scam and to be avoided at all cost!

7 years ago

star star_border star_border star_border star_border

Charles Morrison Westerville, OH

Never talked with them. Always on hold...even when I tried sales. Always on hold when I tried service. So I don't think they care about sales or service. Clearly not a company I want do deal with.

6 years ago

Link Interactive Logo

Reply from Link Interactive

We are sorry we were never able to connect. Looks like we both called each other lots of times playing phone tag. We wish you all the best!

Nov. 1st, 2019

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Anonymous Stafford, VA

Poor truth telling. Poor system connection. Poor customer satisfaction. Poor contract arrangements

6 years ago