Vivint Smart Home offers comprehensive home security and home automation solutions for more than one million customers across the United States. Vivint provides wireless home security systems with 24/7 professional monitoring and a lifetime equipment warranty. Its systems are professionally installed and supported by 24/7 customer service teams.

The company has been in business for 20 years and has received various industry awards, including the PCMag Editors’ Choice Award, U.S. News & World Report's Best Home Security System of 2019, Business Intelligence Group Excellence in Customer Service Award, and more.

Continue reading for The Good, The Bad, and The Bottom Line about Vivint Smart Home, and check out customer reviews of its home security and home automation.

Go Directly to Vivint Smart Home Customer Reviews

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The Good

  • Vivint Product Ecosystem
  • Professional Installation
  • 24/7 Professional Monitoring
  • Vivint Equipment Warranty
  • Compatibility with Smart Home Devices
  • Product Financing
  • Vivint Smart Home App
  • Vivint Outdoor Camera Pro with Smart Sentry™

Vivint Product Ecosystem

Vivint offers a comprehensive smart home solution, including a hub, security cameras, home automation devices, a connected car device, and security and safety sensors. Customers can also finance their products to get a complete smart home at the start without paying for everything upfront. Here's a detailed list of Vivint's offered products:

  • Vivint Smart Hub — Single touchscreen hub to connect and control your entire smart home. Easily check the status of your system, and quickly communicate with emergency services.
  • Vivint Doorbell Camera — Video doorbell that lets you answer your door from anywhere. Integration with locks and garage doors gives you full control of access to your home.
  • Vivint Outdoor Camera Pro — Vivint's video surveillance camera that can intelligently identify and automatically deter a true threat. It doesn’t just record the crime; it helps prevent it.
  • Vivint Ping Camera — Indoor camera that lets you see, speak, and stay connected to your home and loved ones.
  • Vivint Playback — Playback ability that lets customers record 30 days of continuous video from up to four cameras to their Vivint Smart Drive and access it remotely from their mobile device.
  • Kwikset Smart Lock — Smart lock that provides secure, keyless access from anywhere and can even tell you who unlocked a door and when.
  • Garage Door Controller — Garage door remote that allows customers to open or close their garage door remotely from Vivin't mobile app.
  • Vivint Element Thermostat — Smart thermostat that lets you control the temperature in your home from anywhere. It can also automatically adjust to keep you comfortable when you’re home and save you money when you’re away.
  • Vivint Car Guard — A way to monitor whereabouts of your vehicle, car maintenance updates, or mechanical issues, all through the same mobile app.
  • Vivint Smart Sensor — Door/window sensor that enables customers to ensure doors and windows are secure.
  • Vivint Motion Sensor — Equipment that lets customers track movement in their homes with the passive infrared motion sensor.
  • Smoke Detector — Sensor that sends a signal to the panel when smoke is detected, sounding a loud local alarm and alerting monitoring immediately to dispatch authorities.
  • Carbon Monoxide Detector — Sensor that sends a signal to the panel when excessive carbon monoxide levels are detected, sounding a loud local alarm and alerting monitoring immediately to dispatch authorities.
  • Vivint Water Sensor — Water sensor that notifies customers of leaks and floods inside the home, as well as freezing indoor temperatures that may lead to bursting pipes.
  • Glass-Break Detector — Sensor that alerts customers if a window is broken in the home.

Professional Installation

Vivint offers security systems that are professionally installed by a technician. This means that your sales rep will schedule a technician to come to your home, consult with you on what your home might need, and help you determine where all the products should go. The technician connects your entire system for you and then shows you how to use it before leaving.

24/7 Professional Monitoring

Vivint includes 24/7 professional monitoring by security certified agents. If homeowners want peace of mind that their houses will be protected at all times, monitoring is an important part of proper home security.

24/7 monitoring means that your alarm will send a signal to a professional monitoring center when a sensor detects a break-in, smoke, or carbon monoxide. The monitoring center will then contact you through the system's cellular two-way communication to verify whether the alarm is an actual emergency or a false alarm.

Vivint Equipment Warranty

All Vivint equipment is under warranty for the first 120 days after installation and any needed service calls are at no charge. After 120 days, service calls are $49 and equipment is also warranted for 30 days after any service ticket.

Compatibility with Smart Home Devices

A useful offering from Vivint is its compatibility with the Google Assistant and Amazon Alexa, which allows homeowners access to voice-controlled control features. Vivint is also compatible with other popular technology, including the Nest Learning Thermostat, Nest Thermostat E, Philips Hue lightbulbs, and Z-Wave Alliance certified products.

Compatibility with these smart home products is especially helpful for improving energy efficiency in your home. 

Product Financing

Customers have the option of a zero-percent interest loan for 42 or 60 months, so they can get a complete smart home without having to pay for everything upfront (as with DIY systems). The accompanying service contract matches the term of the loan so that customers have service while they are paying off the products. Once a customer pays off their equipment loan, they have the ability to go to a month-to-month service subscription.

Vivint Smart Home App

The Vivint Smart Home app is available in the app stores for both iPhone and Android devices, and you can use it to manage and control your Vivint system from anywhere. Customers can also use the app to set up rules for certain events to happen automatically when triggered by other products or at specific times during the day. For example, you can have your doors automatically lock every night at 10:00 PM or have your indoor camera record a clip whenever the front door is opened.

Vivint Outdoor Camera Pro with Smart Sentry™

Vivint has an outdoor camera called the Vivint Outdoor Camera Pro. The camera includes two-way talk, hybrid wired Wi-Fi connection, a customizable surveillance zone, a 4K sensor with 1080p quality with HD zoom, a wide-angle lens with a 140-degree view, and night vision. The camera even includes what Vivint calls Smart Sentry™, which is an LED ring light on the camera that lights up and plays an alert sound to let intruders know they've been spotted.

When the camera detects motion and a person is in the camera's view for too long, that's when Smart Sentry™ is triggered. You can customize notifications so that the camera will notify you when any person approaches. If you want notifications to be more specific, you can set the alert to only notify you when someone may be loitering. The camera also automatically records 20-second auto recordings whenever something triggers the camera's motion detectors. 

By using the Vivint Smart Home app, you can also access live feed of your camera at any time as well as past footage that is stored in your Vivint Smart Drive. The drive saves continuous footage for up to 30 days.

If you don't want to install the camera(s) yourself, Vivint offers professional installation and will synch your Wi-Fi, your outdoor camera(s), and your Vivint Smart Home products together, so all of your devices are connected.  

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The Bad

  • $99 Moving Fee
  • Lengthy Contracts
  • Vivint Home Security Cost

$99 Moving Fee

Vivint charges customers a $99 move fee if you transfer services to a new residence within the first year of a signed contract. Many home security companies offer moving services completely free of charge.

Lengthy Contracts

Vivint requires 42- or 60-month contracts for its security services if you choose to finance your products. Although contracts are common within the home security industry, typically they only last up to 36 months.

The upside to a long contract is Vivint gives you the choice of a zero-percent interest loan for the length of the contract, which may make the long-term contract worth it for some customers.

Vivint Home Security Cost 

Customers can get Vivint service starting at $29.99 per month for monitoring, with no activation fee or equipment fee. This basic monitoring also requires the purchase of a Starter Kit, which includes one touchscreen hub, two door/window sensors, one motion sensor, and $100 in sensors.

Although this is a relatively low monthly monitoring fee, expanding to home automation products and adding cameras will increase this monthly service cost and require you to either pay upfront for or finance the product cost. Like some other security providers, Vivint does not list its specific pricing on its website, so you will need to call Vivint's customer service reps to gather all pricing information. 

The Bottom Line

Vivint home security systems feature a comprehensive selection of home automation smart home products, video surveillance with security cameras, and energy management features with professional installation and 24/7 professional monitoring. The company's most unique offering is its Vivint Outdoor Camera Pro, which automatically detects and deters crime.

In addition to Vivint's robust product offerings, the company has its own mobile app that allows customers to manage their home security system and smart home products from anywhere at any time. 

Vivint products are compatible with most smart home devices, including the Google Assistant, Amazon Alexa, Nest Thermostat, and more. You can find the complete list in "The Good" section above. 

A downside to Vivint is the company has a long-term contract that lasts 42 or 60 months if you choose to finance your products rather than pay for them upfront. This is longer than most home security companies out there. However, the fact that Vivint offers product financing for the length of the contract may be a benefit. 

You can find Vivint security reviews located below if you want to learn more about the customer experience.

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Vivint Frequently Asked Questions

What comes as standard equipment in Vivint home security packages?

Vivint provides customized systems based on each customer’s unique needs, so it’s difficult to define standard equipment. That said, there is a Starter Kit that most customers begin with as a solid baseline. 

Typically, the Starter Kit will include the touchscreen Vivint Smart Hub control panel, a Vivint yard sign and light, two door/window sensors, a motion sensor, and $100 worth of customizable equipment. Most customers also opt for at least one or two security cameras and a few additional pieces of equipment.

What is Vivint’s cancellation policy?

In most cases, a customer can cancel within their right of rescission (three days) without any penalty. After that, the customer is required to pay the remaining balance of the service and equipment for the life of the agreement. 

Does Vivint require an installation or activation fee?

Vivint typically charges a $49 install fee. It does not charge an activation fee.

Does Vivint run a credit check?

Vivint will run a credit check if the customer intends to finance the equipment. If the customer pays upfront for the equipment, no credit check is needed.

How much does Vivint professional monitoring cost?

Vivint’s monthly monitoring service starts at $29.99 per month.

Do you own your Vivint home security equipment?

Once a customer pays off their equipment, they own it. The vast majority of customers finance the equipment over 60 months.

What devices can you use to access your Vivint cameras?

Customers can access their Vivint camera feeds through the Vivint Smart Home app which is compatible with most smartphones and tablets. It is not compatible with Kindle tablets or older flip phones.

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User Reviews

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4,415 Reviews

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Brenda Hall

September 1st, 2020 Vernon, TX DETAILS arrow_drop_down
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Has been doing good , it has been 2 years and my bill is suppose to go down to minimum payment

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Reply from Vivint

Sep 01, 2020

Thank you for your feedback, Brenda! We are so glad to hear about your experience with Vivint and how you're loving your system.

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Margaret Upton

September 1st, 2020 Taylors, SC DETAILS arrow_drop_down
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Outstanding. Always responds quickly to any problem I have.

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Reply from Vivint

Sep 01, 2020

Thank you for your feedback, Margaret! We are so glad to hear about your experience with Vivint and how you're loving your system.

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Richard mikes

September 1st, 2020 Oklahoma City, OK DETAILS arrow_drop_down
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Great company when we have any problems which is very few they are always on it very fast

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Reply from Vivint

Sep 01, 2020

Thank you for your feedback, Richard! We are so glad to hear about your experience with Vivint and how you're loving your system.

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Elizabeth Gaines

September 1st, 2020 Mountain Home, ID DETAILS arrow_drop_down
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I think having a key fob would be nice, and I am wondering why my friend has received a better offer than me. I don't know how to talk to someone about another Camera

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Reply from Vivint

Sep 01, 2020

Thank you for your feedback, Elizabeth. We would be happy to look into getting you a key fob, as well as another camera. So that we can, please contact our Support team at 1-800-216-5232

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Lorena Alcorta

September 1st, 2020 Weslaco, TX DETAILS arrow_drop_down
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The service we are paying for has not been adequately provided. When we need the system to work the most, it has failed us time and time again, were it not for the contract I would have cancelled already.

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Reply from Vivint

Sep 01, 2020

Thank you for your feedback, Lorena. We appreciate your honesty about your experience with Vivint and would love to investigate this further. So that we can, please contact our Support team at 1-800-216-5232

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John Bivings

August 30th, 2020 , OK DETAILS arrow_drop_down
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I have been with Vivint for almost 6 years...not one time during these years could I get a service tech to my home. Constant malfunctions with sensors and the main panel. So glad to be free from this service!

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Reply from Vivint

Sep 01, 2020

Thank you for your feedback, John. We appreciate your honesty about your experience with Vivint and would love to investigate this further. So that we can, please contact our Support team at 1-800-216-5232

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Henrietta

August 24th, 2020 DETAILS arrow_drop_down
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I like the alarm system. I like that I can do it from my phone. I like that I can go back and see who was at the door. I like that I was able to put and alarm on the back door with no problems. They are very professional and knowledgeable every time I call. I was able to install it instead of having someone come out.

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Reply from Vivint

Aug 25, 2020

Thank you for your feedback, Henrietta! We are so glad to hear about your experience with Vivint and how you're loving your system.

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Jovanni

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If I have questions, they answer so I never have any issues. I would recommend Vivint if you are looking for security.

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Reply from Vivint

Aug 25, 2020

Thank you for your feedback, Jovanni! We are so glad to hear about your experience with Vivint and how you're loving your system.

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Terry

August 24th, 2020 DETAILS arrow_drop_down
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Customer service is always able to answer my questions. I have no problems with the equipment. We actually moved it from one location to another.

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Reply from Vivint

Aug 25, 2020

Thank you for your feedback, Terry! We are so glad to hear about your experience with Vivint and how you're loving your system.

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Maxine

August 24th, 2020 DETAILS arrow_drop_down
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With the camera, I wish they would include more area but I still feel secure with system I have. I can see everything that goes on in most of my front. I feel well protected.

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Reply from Vivint

Aug 25, 2020

Thank you for your feedback, Maxine! We are so glad to hear about your experience with Vivint and how you're loving your system.

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Christopher

August 24th, 2020 DETAILS arrow_drop_down
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The installation process could be a little cheaper but it seems like it is going to work out. I like that the house is locked up and secure. They answer most questions quickly.

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Reply from Vivint

Aug 25, 2020

Thank you for your feedback, Christopher! We are glad to hear about your experience with Vivint and appreciate your honesty about the installation process.

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Elijah

August 24th, 2020 DETAILS arrow_drop_down
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The equipment they use is very easy to use because it is user friendly. I have had some issues but when I call customer support, they have always responded and been very fast and professional.

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Reply from Vivint

Aug 25, 2020

Thank you for your feedback, Elijah! We are so glad to hear about your experience with Vivint and how you're loving your system.

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Leonardo

August 24th, 2020 Monrovia, CA DETAILS arrow_drop_down
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It works very well, I like knowing who comes and goes into my house. They are there to help.

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Reply from Vivint

Aug 25, 2020

Thank you for your feedback, Leonardo! We are so glad to hear about your experience with Vivint and how you're loving your system.

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Michael

August 24th, 2020 Huntington, WV DETAILS arrow_drop_down
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Like the cost and the quick response. The system seems to operate flawlessly. They are always willing to help you if you call customer service.

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Reply from Vivint

Aug 25, 2020

Thank you for your feedback, Michael! We are so glad to hear about your experience with Vivint and how you're loving your system.

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Elizabeth

August 24th, 2020 Kilgore, TX DETAILS arrow_drop_down
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Vivint’s security system works the way it is supposed to work. I think it should be a better price if you have an old system and you want to upgrade. They are always there is something goes wrong. They are friendly and problems get taken care of.

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Reply from Vivint

Aug 25, 2020

Thank you for your feedback, Elizabeth! We are so glad to hear about your experience with Vivint and how you're loving your system.

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Jean

August 24th, 2020 Sarasota, FL DETAILS arrow_drop_down
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Really liked the salesman. He wasn’t pushy but interested and concerned. I believe he believes in the product. My husband died shortly after I got it so I don’t know if he knew I would need it because I would not have bought it if not for him. It works wonderfully and it was inexpensive.

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Reply from Vivint

Aug 25, 2020

Thank you for your feedback, Jean! We are so glad to hear that your system could provide peace of mind during a difficult time!

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Freddie

August 24th, 2020 Emporia, VA DETAILS arrow_drop_down
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The best thing about Vivint is that you are aware at al times what is going on in your home.

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Reply from Vivint

Aug 25, 2020

Thank you for your feedback, Freddie! We are so glad to hear about your experience with Vivint and how you're loving your system.

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Jessica

August 24th, 2020 Brownsville, TX DETAILS arrow_drop_down
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I became a widow so Vivint is good for me for security purposes. I am happy with the equipment. I have no issues working it from my phone. Any time I call, they treat me the best and walk me through things if I am having problem.

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Reply from Vivint

Aug 25, 2020

Thank you for your feedback, Jessica! We are so glad to hear about your experience with Vivint and how we were able to provide peace of mind!

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Anonymous

August 24th, 2020 New Iberia, LA DETAILS arrow_drop_down
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Vivint gives you peace of mind. If I have a problem, I can call them and they are right there to help. I tried a different one and they could not set me up because of the way I live and Vivint can.

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Reply from Vivint

Aug 25, 2020

Thank you for your feedback, Anonymous! We are so glad to hear about your experience with Vivint and how you're loving your system.

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Joe

August 24th, 2020 Georgetown, SC DETAILS arrow_drop_down
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They’re perfect for me. The best thing for me about Vivint is that I can look back at my house and I can see what is going on around it. I also really like their technicians, they have some awesome ones. The people there are quality. They get the job done.

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Reply from Vivint

Aug 25, 2020

Thank you for your feedback, Joe! We are so glad to hear about your experience with Vivint and how you're loving your system.

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Lana

August 24th, 2020 Litchfield, MN DETAILS arrow_drop_down
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I think it is a good security system. I had a break in before I got it an I know I feel secure knowing my house is safe. They always call me when the alarm goes off. I love that because I can shut it off quickly. I do have issues with the dog setting it off but that is the only issue I’ve had.

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Reply from Vivint

Aug 25, 2020

Thank you for your feedback, Lana! We are so glad to hear about your experience with Vivint and how you're loving your system.

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Sabine

August 24th, 2020 Corpus Christi, TX DETAILS arrow_drop_down
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Customer support is very prompt when there is an issue. They are good at working with me to fix the problem. To me the equipment is easy to maneuver through the settings.

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Reply from Vivint

Aug 25, 2020

Thank you for your feedback, Sabine! We are so glad to hear about your experience with our customer support team and how you're loving your system.

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Letitia

August 24th, 2020 San Antonio, TX DETAILS arrow_drop_down
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It is good for the money. I have had to have the come out several times to correct something but I like that I can monitor my house when I am away.

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Reply from Vivint

Aug 25, 2020

Thank you for your feedback, Letitia! We are so glad to hear about your experience with Vivint and how you're loving your system.

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Billie

August 24th, 2020 Woodbury, GA DETAILS arrow_drop_down
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Equipment is up to date. I am glad I have it though I did have a bad experience with them when I first signed up and it is not loud enough if you are in the upper part of the house.

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Reply from Vivint

Aug 25, 2020

Thank you for your feedback Billie. We appreciate your honesty about your experience. Please contact us in the future if you would like to expand your system to other parts of your home. If you would be interested, please contact our Support team at 1-800-216-5232

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Miguel

August 20th, 2020 Thousand Palms, CA DETAILS arrow_drop_down
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My house and family is safe so everything is okay. I like the cameras and cleanliness of the features.

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Reginald

August 20th, 2020 Alcoa, TN DETAILS arrow_drop_down
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We had an issue with the doorbell camera, it stopped working, and with their guidance, we were able to work through it. They have been helpful. With the app, it is very simple to use and user friendly.

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William

August 20th, 2020 Defiance, OH DETAILS arrow_drop_down
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They’re always there for you when you call. I think it is the best system out there. I feel safest with it.

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Richard

August 20th, 2020 Bentonville, AR DETAILS arrow_drop_down
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I work in New York and it was nice to know what was going on in my home in Arkansas. They always call me anytime anything happens. They are always polite. They’ve done great.

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Reply from Vivint

Sep 10, 2020

Thank you for your feedback, Richard! We are so glad to hear about your experience with Vivint and how you're loving your system.

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Eric

August 20th, 2020 Belleville, IL DETAILS arrow_drop_down
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Everyone that needs a home security system, I recommend this company. The technology they use is very sound. It is awesome that it is convenient to access it from your mobile device. The system is easy to use. They were innovators and everyone else has copied them. It gives me peace of mind that my house is secure.

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Carol

August 20th, 2020 Garden City, KS DETAILS arrow_drop_down
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They showed when I needed them. I feel secure that no one is sneaking in.

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Edward

August 20th, 2020 Henderson, NV DETAILS arrow_drop_down
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Vivint is easy to use and I like being able to view the property even if I am away, I know what is going with my home.

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Reply from Vivint

Sep 10, 2020

Thank you for your feedback, Edward! We are so glad to hear about your experience with Vivint and how you're loving your system.

Verified Customer

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Atiyahizey

August 20th, 2020 Lansdowne, PA DETAILS arrow_drop_down
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Great customer service and the system makes me feel very secure.

Verified Customer

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Greg

August 20th, 2020 Watford City, ND DETAILS arrow_drop_down
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Improve customer service and wait times. We’ve tried to get a service tech out for the last couple of months and we haven’t been able to. Everything works well and it gives use peace of mind when we leave just improve the support.

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Reply from Vivint

Sep 01, 2020

Thank you for your feedback, Greg. We appreciate your honesty about your experience with customer service and our wait times and would love to investigate this further. So that we can, please contact our chat team located on our website.

Verified Customer

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Matthew

August 20th, 2020 Cedar Rapids, IA DETAILS arrow_drop_down
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Very easy to use and all is working well and they are very responsive. That has been my experience so far.

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Reply from Vivint

Sep 10, 2020

Thank you for your feedback, Matthew! We are so glad to hear about your experience with Vivint and how you're loving your system.

Verified Customer

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Nathaniel

August 20th, 2020 Roanoke, VA DETAILS arrow_drop_down
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Their poor service sucks. I wish I never would have gotten it.

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Reply from Vivint

Sep 10, 2020

Thank you for your feedback, Nathaniel. We appreciate your honesty about your experience with Vivint and would love to investigate this further. So that we can, please contact our Support team at 1-800-216-5232

Verified Customer

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Diane

August 20th, 2020 DETAILS arrow_drop_down
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Some friends recommended Vivint to us. The staff is very good, they are helpful, and we have had very few problems with the equipment. The app was a little bit difficult.

Verified Customer

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Teresa

August 20th, 2020 Bertrand, MO DETAILS arrow_drop_down
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We’re very very satisfied. They’re wonderful. It is easy and convenient and reliable. Any problems we’ve had, they’ve been able to resolve quickly. They’re professional. We’re big fans.

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Reply from Vivint

Sep 10, 2020

Thank you for your feedback, Teresa! We are so glad to hear about your experience with Vivint and how you're loving your system.

Verified Customer

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Jeffrey

August 20th, 2020 Sherwood, AR DETAILS arrow_drop_down
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My house got broken into so I decided in needed Vivint. They are good people and good workers.

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Reply from Vivint

Sep 01, 2020

Thank you for your feedback, Jeffrey! We are so glad to hear about your experience with Vivint and how you're loving your system.

Verified Customer

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Iman

August 20th, 2020 Philadelphia, PA DETAILS arrow_drop_down
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It keeps the house secure and it is very easy to use. I am very satisfied with them.

Verified Customer

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Merri

August 20th, 2020 Amarillo, TX DETAILS arrow_drop_down
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I feel safe and secure with Vivint. I like everything about it. I can always reach someone.

Verified Customer

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Martin

August 20th, 2020 Houston, TX DETAILS arrow_drop_down
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My home looks more secure with Vivint. It’s unique. You can see anyone coming to your door. I am pleased with it, everything is great.

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Reply from Vivint

Sep 10, 2020

Thank you for your feedback, Martin! We are so glad to hear about your experience with Vivint and how you're loving your system.

Verified Customer

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Christine

August 20th, 2020 Graham, TX DETAILS arrow_drop_down
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The security system watches the house while I am gone. It ha s never failed. It is always on. Anything happens and they are there right on the spot. They are here to help me with any questions I have.

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Reply from Vivint

Sep 01, 2020

Thank you for your feedback, Christine! We are so glad to hear about your experience with Vivint and how you're loving your system.

Verified Customer

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Catharine

August 20th, 2020 Gering, NE DETAILS arrow_drop_down
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Everything about it is the best. It is really good. Also I like the price.

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Reply from Vivint

Sep 10, 2020

Thank you for your feedback, Catharine! We are so glad to hear about your experience with Vivint and how you're loving your system.

Verified Customer

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Maria

August 20th, 2020 Sherrelwood, CO DETAILS arrow_drop_down
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Vivint is right for me because of their price and equipment. I love the feeling of my house being safe. It is an easy and up to date system. They help me take care of my issues right away.

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Reply from Vivint

Sep 01, 2020

Thank you for your feedback, Maria! We are so glad to hear about your experience with Vivint and how you're loving your system.

Verified Customer

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Trina

August 20th, 2020 Minot, ND DETAILS arrow_drop_down
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I know my house is safe if someone broke in. I like the options they have. I’ve never had any issues with it and they have always helped me if I do have a problem.

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Reply from Vivint

Sep 01, 2020

Thank you for your feedback, Trina! We are so glad to hear about your experience with Vivint and how you're loving your system.

Verified Customer

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Paul

August 20th, 2020 Deltona, FL DETAILS arrow_drop_down
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The best part is that I can go away and still control my security system. Customer service helps me with any problem I have.

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Reply from Vivint

Sep 01, 2020

Thank you for your feedback, Paul! We are so glad to hear about your experience with Vivint and how you're loving your system.

Verified Customer

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Shalonda Hoskins

August 20th, 2020 Ontario, CA DETAILS arrow_drop_down
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Everything I need, they take care of it. Like that my home is protected.

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Reply from Vivint

Sep 01, 2020

Thank you for your feedback, Shalonda! We are so glad to hear about your experience with Vivint and how you're loving your system.

Verified Customer

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Jackie

August 20th, 2020 Florissant, MO DETAILS arrow_drop_down
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It is easily accessible but the cameras don’t always work and don’t record.

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Reply from Vivint

Sep 01, 2020

Thank you for your feedback, Jackie. We appreciate your honesty about your experience with your equipment and would love to investigate this further. So that we can, please contact our Support team at 1-800-216-5232

Verified Customer

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Mary

August 20th, 2020 Saint Louis, MO DETAILS arrow_drop_down
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Equipment is good. I like being to see the people who ring my bell. Every time something goes on in my home, they are getting in touch with me. Their customer service is pretty good.

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Reply from Vivint

Sep 01, 2020

Thank you for your feedback, Mary! We are so glad to hear about your experience with Vivint and how you're loving your system.

Verified Customer

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Ramon

August 20th, 2020 Odessa, TX DETAILS arrow_drop_down
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The equipment is pretty good. It hasn’t broken down yet. It was cheap and I like the remote control.

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Reply from Vivint

Sep 10, 2020

Thank you for your feedback, Ramon! We are so glad to hear about your experience with Vivint and how you're loving your system.