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Northstar Alarm

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140 User Reviews

4.8

Overall Score

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Karen Fort Worth, TX

Eduardo our technician was thorough in explaining the system and had great customer service.

1 year ago

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Patti Sue McAlister Irving, TX

Robert B he was wonderful!! Worked very hard and Gaza’s he could. Did a good job

2 years ago

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Veronica Flores , TX

Robert B he did a fantastic job and answering all my questions and he cleaned up all his stuff.

2 years ago

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Anthony Rodriguez Austin, TX

Jordon O was very great, excellent and we met a lot of people and he was the best one.

2 years ago

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Justine Aguirre Houston, TX

Very informative and nice customer service. Instillation was quick and not invasive.

2 years ago

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Timothy Hald ,

Jordon O did an outstanding job - this is why I use Northstar Really pleases Job well done.

2 years ago

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Frank Gipson Tacoma, WA

This is the worse company I ever worked with. They do not honor their contract. We are 4months without service now with them saying they will send someone out to do the repair. Another two weeks and still no repair.

2 years ago

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D J Rocky Mount, NC

Robert B. and Jeff D. were very professional and made us feel very secure.

1 year ago

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Robin Williamson Durham, NC

Robert B. and Jeff D. great service, very personable and professional.

1 year ago

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Donny McHenry

Robert B. and Nick O. did a great job and explained everything great.

1 year ago

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james gardner Durham, NC

Robert B. excellent job! He was very effecient and very polite.

1 year ago

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SRT Intertraptional , TX

Robert B and Gabriel R were awesome today! Very efficient at their jobs.

1 year ago

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Joan Hidle Montgomery, AL

Jordon O was our technician and did a great job. Very happy with it.

1 year ago

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Dalia Correa Arlington, TX

Robert B was amazing, he did an amazing job, he was patient and kind.

1 year ago

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Mike McElhinney Picayune, MS

Jordon O was efficient helpful and nice. He explained things well.

1 year ago

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Ruben Balderrama Dallas, TX

Robert B did a great job at our house. He has been the best tech I have had.

1 year ago

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Bianca Halliburton Crowley, TX

Robert B He did an awesome job and was very polite and very helpful.

1 year ago

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Miller Glenn Fort Worth, TX

Robert B Awesome service!!! Very informative and professional!

2 years ago

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Christian Harris Arlington, TX

Robert B Excellent service! He was very polite and helpful.

2 years ago

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Soroya Houston, TX

Eduarod was amazing and showed us everything we need to use our system

2 years ago

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Zibellie Houston, TX

Everything was explained very well! The technician Eduardo T was amazing!

2 years ago

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Luis Alvarez Dallas, TX

Jordon O was nice and knowledgeable and did a great job installing the system

2 years ago

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Anna morris Houston, TX

Mark and Eduardo were awesome customer service was outstanding.

2 years ago

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Linda B Peters Raleigh, NC

Not happy with customer service or Tech help. They don't seem to know your system and what you have. Have given wrong information. Wished I didn't have a 5 yr contract!

4 years ago

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martha mendez Duncanville, TX

Robert B and Kenny K they did a great service.

1 year ago

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Wade Jenkins Burleson, TX

Robert B did an amazing job great guy did great work

1 year ago

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Toni Steen Pensacola, FL

Jordon O was a very helpful technician.

1 year ago

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Mrs Kelly Fort Worth, TX

Robert B great service and great device awesome guy!

2 years ago

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Longoria Corpus Christi, TX

Jordon O was very friendly and worked exceptionally well!

2 years ago

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Lionel Padilla ,

Robert B was exceptional he did a wonderful job.

2 years ago

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Ruby Hendrix ,

Robert B did an awesome job! He was very friendly!

2 years ago

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Myrna Basanez Dallas, TX

Robert B -Explained all in detail, great service.

2 years ago

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jesus bernal Arlington, TX

Robert B Great customer service!

2 years ago

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Gwen Dean Arlington, TX

Robert B was very efficient and did a good job for us.

2 years ago

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Myra Pena San Antonio, TX

Jordon O I had a good sales person he did a good install

2 years ago

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Cynthia Lane Austin, TX

Jordon O was very nice and kind. Would recommend him

2 years ago

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RON HEMRY Star, ID

Long contract, need 60 day cancelation notice at end of contract. Can not get out of contract no matter what

4 years ago

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samuel townea Sierra Vista, AZ

worst company to buy from, no service for system; will not cancell when requested.

3 years ago

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Kenneth Holley Chesapeake, VA

I canceled my service 2 weeks before installation and I have not gotten my activation fee back

4 years ago

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Michele Brynell Lancaster, CA

Tricked us into 5 yr contract. Bad system

1 year ago