Link Interactive: Read 132 User Reviews From Real Homeowners

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Anonymous Scottsville, KY

Always just a call away and always calling to check when alarm goes off, so far just me forgetting to shut it off. They call immediately to check on me. That is a comforting feeling to know they call immediately!

6 years ago

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Verified Customer

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Rose Gundersen

Trouble-free, user-friendly and very reliable. Customer service is excellent. I am very satisfied.

5 years ago

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Verified Customer

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James

Customer service is excellent. Very responsive and helpful. The system is very functional and works well.

5 years ago

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Verified Customer

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Myrna

Everyone has been very helpful. I like that it's on my phone to let me know what is going on in my house.

5 years ago

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Verified Customer

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Anonymous Wheaton, IL

The technology is easy to use and seems to work. Customer support is responsive.

5 years ago

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Verified Customer

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Amber Crescent City, CA

Customer service is always available for when I call. I like the 24/7 technology.

5 years ago

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Verified Customer

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Chealsey Smithfield, UT

The price offered is very competitive. Customer service answered all of my questions.

5 years ago

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Verified Customer

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Mien Tran Orlando, FL

My cousin introduced me to link interactive, the equipment was easy to install, the price is good, everything is good.

7 years ago

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Verified Customer

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Patrick Collins Fort Collins, CO

Everything is working great. I just wanted an alarm system that i can control when I am away. I am extremely satisfied.

7 years ago

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Verified Customer

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Chantris Stephens Union City, GA

I got link because I bought a new home. I am satisfied in working with the company and with the alarm.

7 years ago

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Verified Customer

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Megan Wallander Washington D.C.

Link Interactive has been fine. The system works, the sales time is fine to deal with. It is a pretty average experience.

7 years ago

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Disappointed customer Irving, TX

Very poor service. First, I spoke with a sales person who said he would check to if I could drive over pick up the equipment since I live in same city and state. He said he would talk to his boss and get back with me. He never did but evidently it was okay because it said in the office waiting for me to pick it up for about 3 to 4 days. Then the following week it was finally shipped out. Then nobody's called to check to see if I've got it connected and the camera up and going. I haven't I've had trouble but that hasn't stopped them from charging me. All they've cared about is just selling me their product I should have gone with another company!

4 years ago

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Rishard Krehe Orlando, FL

Link interactive creates a solid and secure service. Super Friendly customer service and answered so many of my questions. Best Peace of mind for the price. A great stand up company to be with.

2 years ago

Reply from Link Interactive

Thank you so much for your feedback! We are happy to have you as part of the Link family. Please don't hesitate to reach out if you need anything!

Nov. 4th, 2021

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Verified Customer

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Deb Salyers

Very positive on all levels. Customer service has been consistently excellent.

5 years ago

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Verified Customer

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Andrey

good, always respond in timely manner , never had a problem for 3 years

5 years ago

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Verified Customer

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Dr. Jonathan Preiss

They are responsive to my concerns and they are cost effective.

5 years ago

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Verified Customer

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Marta Reyes

Not great, do to this company don't call police because my alar has disarmed twice and I don't get one cortesy call ans ask if we are ok so not sure if you are great servise

5 years ago

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Verified Customer

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Mary Rochester, NY

5 years ago

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Verified Customer

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Tony Orangeburg, SC

Good customer service and a quality product. Love using the app.

5 years ago

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Verified Customer

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George Albany, OR

Digitally more friendly!! We were told that Link Interactive does monthly tests!! When??

5 years ago

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Verified Customer

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David Windsor, CO

Customer Service is top notch and the alarm system is fantastic.

5 years ago

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Verified Customer

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George Eagle Mountain, UT

I have yet to actually get it to work. I would like someone to come out and fix it rather than try and do it over the phone. I am not getting any value out of this service.

5 years ago

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Gary D Buller Jacksonville, AR

The guy I talked too was very informative and friendly and appreciated everything he told me, but decided to not make a change right now

5 years ago

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dana fykerud

This is by far the WORST company to deal with. They system is cheap, it breaks, and is untrustworthy. I called numerous times last summer and it took them three days to respond! DO NOT purchase this system! Not only that they are making us pay for broken equipment for another year! (because that is what the contract was) This company is a total scam and to be avoided at all cost!

6 years ago

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SkylarPickens Houston, TX

The greatest home security around. Helps me make sure my family and i are safe at all times! Very easy to set up and the people who came and set it up were very respectful on showing me how to work it!

4 years ago

Reply from Link Interactive

Thanks for the feedback! We hope to get 5 stars from you in the future. We will work hard to continue to earn your business.

Jan. 24th, 2020

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Verified Customer

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Ruth Anderson Long Beach, WA

Friendly and knowledgeable customer service.

5 years ago

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Verified Customer

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Alwyn Codrington

Positive, helpful, always available to answer questions.

5 years ago

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Verified Customer

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Kristi Dallas, TX

It's simple and easy to install and maintain.

5 years ago

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Verified Customer

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Andrew Boss

Great. Directions manual needs to be updated

5 years ago

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Charles Morrison Westerville, OH

Never talked with them. Always on hold...even when I tried sales. Always on hold when I tried service. So I don't think they care about sales or service. Clearly not a company I want do deal with.

4 years ago

Reply from Link Interactive

We are sorry we were never able to connect. Looks like we both called each other lots of times playing phone tag. We wish you all the best!

Nov. 1st, 2019

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Verified Customer

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Anonymous Stafford, VA

Poor truth telling. Poor system connection. Poor customer satisfaction. Poor contract arrangements

5 years ago

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Sade b Oklahoma City, OK

Link interactive has great customer service! When i called them they helped me with my purchase.

3 years ago

Reply from Link Interactive

Thank you for your feedback! If you need anything else, please let us know. We truly appreciate you.

Nov. 4th, 2021

Link Interactive Reviews