error This company may not service all states.

Protecting homes and businesses since 1950, Guardian Protection is one of the nation’s largest and most highly regarded security companies. The company offers smart technology, 24/7 professional monitoring, and peace of mind to more than a quarter million customers. Its products are installed by experts and monitored by real people. 

 

Guardian Protection products are currently only available in the following states: Delaware, DC, Florida, Indiana, Maryland, New Jersey, Ohio, Pennsylvania, South Carolina, Texas, and West Virginia. With a high consumer star-rating, Guardian Protection reviews highlight quality equipment and exceptional customer service.

Click here to go straight to Guardian Protection reviews.

The Good

  • Guardian Protection Cost
  • Home Theft Protection Guarantee
  • Moving Options
  • High-End Equipment Like Doorbell Camera and Garage Door Control
  • Home Automation with the Guardian App 
  • Guardian Protection Reviews

Guardian Protection Cost

Like most professionally installed solutions, a Guardian Protection security system requires little upfront costs and offers free, fast, and safe professional installation. All it takes is a one-time equipment fee ($249) with prices varying depending on the home security systems package.

Monthly monitoring prices start at $45.99. An IQ2 PowerG Panel, PowerG motion detector, PowerG window/door sensors, and professional monitoring services are standard.  The IQ2 panel has hands-free Bluetooth disarming, a built-in glass break detector, a built-in 5MP camera, plus advanced encryption technology. The wireless window and door sensors have a discreet design and a lot of power. They communicate with your Guardian security panel and help protect your home’s critical entry and exit points. They come with PowerG wireless intrusion technology, providing more secure encryption, longer range and reliability, and better battery life. Video surveillance from security cameras is only available on more advanced packages.

Package details for Guardian security systems are as follows:

Standard Security Package

  • Standard devices
    o IQ2 PowerG Panel
    o 3 PowerG door/window sensors
    o 1 PowerG motion detector
    o Yard sign and window decals
  •  Free, fast and safe professional installation
  • 24/7 professional monitoring
  • Free mobile app

Home Theft Protection Guarantee

The company also provides a couple of policies in the event of a home burglary or customer relocation. Guardian Protection's Home Theft Protection Guarantee gives customers $500 toward their insurance deductible in the event of a home burglary*.

Moving Options

If you move from your home after one year of becoming a customer, you can get a new system for your new home including 1 standard security control pad, a door/window motion sensor (3 sensors total) and 1 motion detector for as low as $99. Call 1-800-246-2148 to speak to a Guardian Protection relocation specialist. Subject to the terms and conditions.* 

High-End Equipment Like Doorbell Camera and Garage Door Control

Beyond offering most of the basic security and home automation equipment in the industry, Guardian Protection also offers advanced smart security devices such as a video doorbell and camera. This alarm company also has smart garage door control, which most security providers don't provide. Other devices include smoke and CO detectors, in-home medical pendants, image sensors, and a host of others.

Home Automation with the Guardian App

Guardian Protection offers home automation capabilities in addition to home security. With Guardian Protection's free app, you have complete control of your home security and automation whether you are at home or miles away.

Through the use of your smartphone, tablet, or computer, you can control and manage your home's lights, locks, thermostats, as well as your garage door at the touch of a button. You can do this at anytime and anywhere. The app is available for iOS and Android, so you don't have to worry about incompatibility with whatever smartphone you may have.

Guardian Protection's home automation not only adds additional security to your home, but it also helps you save money by reducing electricity and energy costs. If you're away on vacation or out for the day, you can adjust your thermostat and set light schedules in your home to save energy.

You can also arm and disarm your home security system through the app, and if there is any activity detected, you will receive an immediate text or email notification to make you aware. This gives homeowners peace of mind that their home will be safer and better protected around the clock, and they will stay apprised of any noteworthy activity caught by their home security system.

Guardian Protection Reviews

Guardian Protection has a high star-rating on BestCompany.com from consumers, which demonstrates a quality company with positive customer service and a satisfied customer base. Guardian Protection reviews highlight quick response times, great technician service, and value for your money. Read additional Guardian Protection reviews below to see what else consumers have to say about the home security provider. 

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The Bad

  • Not Available in Every State
  • Not Available for Apartments
  • Limited Sensors
  • Lengthy/Hidden Terms in Customer Agreement

Not Available in Every State

Guardian’s services aren't available everywhere in the United States. And although Guardian Protection monitors systems in all 50 states, the company only provides new systems in the following areas: Delaware, Washington D.C., Florida, Indiana, Maryland, New Jersey, Ohio, Pennsylvania, South Carolina, Texas, and West Virginia. 

Not Available for Apartments

In addition, the company doesn't provide services to apartment renters (house renters are fine). However, this is not uncommon for home security companies. 

Limited Sensors

In addition, Guardian Protection only provides three PowerG door/window sensors with most of its packages. Even small homes often require more than three door/window sensors, meaning most customers should account for additional out-of-pocket costs on sensors if they want a cheaper plan. 

However, the Family First, Protect My Parents, and The Works packages all have 5 door/window sensors. If you like the extra equipment in these packages, these might be good choices for you.

Lengthy/Hidden Terms in Customer Agreement

Guardian Protection isn't upfront with terms like cancellation penalties and warranty information when it comes to monitoring services. As such, prospective customers are strongly encouraged to read the contract thoroughly before signing. Remember, you're committing to this company's monitoring for three to five years.

The Bottom Line

Guardian Protection offers a solid home security service, including a home protection guarantee* and a variety of packages for every budget. Depending on the package, service will include more advanced security features beyond the typical door and window sensors.

Guardian Protection offers more than just home security, with robust home automation features and a free mobile app to manage your home easily and efficiently from wherever you are, providing homeowners with more control and peace of mind. Consider the Guardian Protection reviews below before making your final decision.

*Terms and Conditions Apply

Call 855-977-3984 to redeem this offer. The $99 cost is for Guardian customers who originally signed a 5-year agreement, have fulfilled 12 months of the initial term and sign a new 5-year agreement at their new location. If any of those three conditions have not been met, the price increases to $299. The prevailing rate will be charged for the monthly monitoring cost. The new location must be located within Guardian’s service footprint.

We'll Introduce You!

Call our recommended rep over at Guardian Protection below.

1-(855) 977-3984

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Guardian Protection Frequently Asked Questions

What is Guardian Protection’s cancellation policy?

Once the initial agreement has been fulfilled, a 30-day cancellation notice can be provided for termination.

How does Guardian Protection’s cost compare to other home security companies?

Guardian Protection’s pricing is similar to other top-rated home security providers with a monthly monitoring fee ranging between $29.99 and $45.99. The monthly monitoring cost will fluctuate depending on if you want a basic security package with standard devices or a more advanced package with home automation capabilities and video surveillance.

Does Guardian Protection have positive reviews?

The majority of Guardian Protection reviews are five stars, many of them noting that the company has great customer service, competitive pricing, quality equipment, and a responsive monitoring center.

Does Guardian Protection offer professional installation?

Yes, Guardian Protection security experts professionally install your system for you. This is included with your Guardian system at no cost to you.

What is Guardian Protection’s response time?

Guardian Protection’s monitoring center initiates a response to alarm system signals within 30 seconds. Once your alarm is triggered, the monitoring specialist will respond and, if additional help is needed, contact emergency responders and send them to your home.

Does Guardian Protection offer home automation?

Yes, Guardian Protection offers a variety of home automation capabilities. Guardian Protection has its own mobile app that allows you to control your security system and automation remotely. With the app, you can control your garage door, smart door locks, lights, and thermostats. This includes remotely opening and closing your garage door, unlocking and locking doors, turning on and off lights, creating lighting schedules, adjusting your thermostat, and more.

You can also manage your home security through the app by arming and disarming the system, checking your system history, and receiving text or email notifications when activity is detected. The app is available on iOS and Android devices.

Is Guardian Protection available nationwide?

No, Guardian Protection is currently available in the following states: Delaware, Florida, Indiana, Maryland, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Texas, Virginia, West Virginia, and Washington, D.C.

bestcompany guarantee

Best Company guarantees your satisfaction if you choose a company that has earned this distinction. If you're not satisfied after 30 days, simply let us know and we'll give you $100. Yes, it’s really that simple.

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User Reviews

Star Rating

4.5
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3,365 Reviews

Review Breakdown

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Adakou Sylvie

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When I called them for service, they came and were very nice people. I feel secure and safe.

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Reply from Guardian Protection

Jul 09, 2020

Hi Adakou, thank you for being a valued Guardian Protection customer! It's great to hear the professional security monitoring is providing you the additional peace of mind you deserve.

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Jonathan

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The best thing is knowing that our house is secure and also that we have great customer service to help us if we need help. We've had no issues with the system and it's very user friendly. They're very helpful anytime I call or write.

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Reply from Guardian Protection

Jul 09, 2020

Hi Jonathan, thank you for being a part of the Guardian Protection family! It's great to hear the professional security services are bringing you the peace of mind you deserve.

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Oscar

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I like that I'm able to monitor my system even being away from home. It's easy to use. Every time I've ever called, they explain everything and make me understand everything.

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Reply from Guardian Protection

Jul 09, 2020

Hi Oscar, thanks so much for choosing Guardian Protection! It's great to hear that the interactive security features are bringing you everyday convenience.

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Chinwe

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Prompt service, easy to use equipments. I'm enjoying the service I'm getting so far.

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Reply from Guardian Protection

Jul 09, 2020

Hi, Thank you for taking the time to share 5-star customer feedback! Guardian Protection is proud to help protect your home every day with award-winning home security monitoring.

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Christopher

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The phone app is very convenient. The cameras take great images and the system seems to work very efficiently. It was easy to get through to customer service whenever I called and the representative was very helpful and nice.

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Reply from Guardian Protection

Jul 09, 2020

Hi Christopher, Thank yo u for being a 5-star customer! It's awesome to hear you are enjoying the smart security features like the cameras for peace of mind.

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Anonymous

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Great installation. Simplicity and it syncs with devices.

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Reply from Guardian Protection

Jul 09, 2020

Thank you for being a valued part of the Guardian Protection family; we appreciate your feedback and business very much!

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Brian

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They're very courteous and helpful but I was asking for some information at one point in time and they sent the incorrect information, but other than that they're great. The equipment is very easy to use.

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Reply from Guardian Protection

Jul 09, 2020

Hi Brian, thanks so much for taking the time to share your customer experience. We are happy to help anytime you need assistance!

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Samuel

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The web-based application is great. They need better connection to the cameras.

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Reply from Guardian Protection

Jul 09, 2020

Hi Samuel, thank you for the helpful feedback as it will help us improve! We appreciate your business and will work hard to bring you the best in security monitoring every day.

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Randolph

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They answered all my questions and helped me with everything I needed and very informative. It's all up-to-date, new technology.

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Reply from Guardian Protection

Jul 09, 2020

Hi Randolph, it's great to hear you had a 5-star experience! Guardian Protection is dedicated to making your home a safer place every day.

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Ryan

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Guardian was part of our building contract. It's easy to use.

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Reply from Guardian Protection

Jul 09, 2020

Hi Ryan, Thank you for the 5-star feedback! Guardian Protection is proud to help protect your new home and we appreciate your business.

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Angelo

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Easy and convenient. We haven't had any issues.

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Reply from Guardian Protection

Jul 09, 2020

Hi Angelo, Thank you for being a 5-star customer! It's great to hear you are finding the system easy to use and we appreciate your feedback.

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Don

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I've contacted them several times and gotten very good service. So far it functions perfectly and I've had not issues.

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Reply from Guardian Protection

Jul 09, 2020

Hi Don, Thank you for being a 5-star customer of Guardian Protection! We appreciate your business and feedback very much. Have a safe day!

Verified Customer

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Jerry Ann

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I had one false alarm and they were very prompt answering my call. It seems to be working properly and is easy to do.

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Reply from Guardian Protection

Jul 09, 2020

Hi Jerry Ann, thank you for sharing a great 5-star review! It's great to hear the quick response time is providing the additional peace of mind you deserve.

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Frank

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Good quality product and sound. Quick response and very knowledgeable. It's easy to use.

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Reply from Guardian Protection

Jul 09, 2020

Hi Frank, Thank you for being a 5-star customer of Guardian Protection! It's wonderful to hear you are finding the security system easy to use and the less than 20 second average response time on alarms is bringing you the peace of mind you deserve.

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Michael

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Customer service is great. They've been very good, very responsive.

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Reply from Guardian Protection

Jul 09, 2020

Hi Michael, Thank you for taking the time to share great customer feedback! Guardian Protection is proud to help protect your world every day.

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Michelle

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When I had questions, I could always call and get really good feedback to help me. It's easy to work the equipment.

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Reply from Guardian Protection

Jul 09, 2020

Hi Michelle, Thank you for being a 5-star customer! It's great to hear customer care was helpful when needed and we are always happy to help.

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Jose

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Good customer service. The cameras aren't recording the whole time.

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Reply from Guardian Protection

Jul 09, 2020

Hi Jose, Thank you for taking the time to share feedback on your customer experience! Please let us know if we can be of further assistance by responding here.

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Courtney

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It doesn't detect stuff every time people are coming.

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Reply from Guardian Protection

Jul 09, 2020

Hi Courtney, thank you for taking the time to share helpful customer feedback. If we can help with anything specifically please reach out to [email protected]

Verified Customer

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Jenna

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It doesn't allow you to free set alarm. I'm still waiting on a part ot be installed and have not heard back from them in a while. I really like the direct connection to police and fire.

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Reply from Guardian Protection

Jul 09, 2020

Hi Jenna, thank you for taking the time to share your customer experience. I'm sorry to hear you are still waiting on some things, use the private response option here or email [email protected] so we can help.

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Aira Mae

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The guy that installed it was very friendly and polite. He was professional and knew everything we were asking about. The customer service that I spoke with are polite and friendly and very knowledgeable. Equipment serves its purpose and is very user friendly.

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Reply from Guardian Protection

Jul 09, 2020

Hi Aira Mae, thank you for being a 5-star customer of Guardian Protection! It's wonderful to hear the installation and customer care were helpful and you are enjoying the security services.

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Dezarie

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They've answered all my questions. They're very prompt. It's affordable and keeps my family safe.

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Reply from Guardian Protection

Jul 09, 2020

Hello, Thank you for being a 5-star customer! Guardian Protection is proud to be your home security provider of choice.

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John

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Everybody's been nice and helpful. Everything they've offered and installed are state of the art. I like the ease of use and online app.

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Reply from Guardian Protection

Jul 09, 2020

Hi John, Thank you for being a part of the Guardian Protection family! It's great to hear you are finding the smart security system easy to use and it's bringing you everyday convenience.

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Anthony

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It's really easy to integrate and easy to use. They do periodic check-ups. I'm satisfied with everything and if there's a nything I need, they're available.

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Reply from Guardian Protection

Jul 09, 2020

Hi Anthony, Thanks so much for taking the time to share a 5-star review! Guardian Protection is happy to help test your system with you and we recommend it at least once a month.

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Norma

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I am able to log into my app and keep up with any movement or anything that's unusual using those cameras. They've been attentive to any of my questions.

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Reply from Guardian Protection

Jul 09, 2020

Hi Norma, thank you for sharing a great customer experience! It's nice to hear the smart home security features are bringing you additional peace of mind.

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Jeffrey

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Everything seems to work. It has better pricing.

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Reply from Guardian Protection

Jul 09, 2020

Hi Jeffrey, thank you for taking the time to share helpful customer feedback; we appreciate you!

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David Cramer

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Easy, fast, friendly, seamless process, knowledgeable people

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Reply from Guardian Protection

Jul 08, 2020

Hi David, Thank you for the 5-star customer feedback! Guardian Protection is dedicated to helping to protect your world every day with professional security monitoring.

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Liz Hoskins

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Great . Easy to use. Convenient and user friendly app. Reliable

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Reply from Guardian Protection

Jul 08, 2020

Hi Liz, Thank you for being a 5-star customer of Guardian Protection! It's great to hear the smartphone app is bringing you everyday convenience.

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Bob sexton

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Guardian protection experience was good and the repair man was on time.

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Reply from Guardian Protection

Jul 08, 2020

Hi Bob, Thank you for the 5-star customer feedback! It's great to hear the repair technician treated you and your time with the respect that you deserve.

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Patricia Meehan

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I cannot think of anything I dislike. Installation wen very well. The system is very user friendly.no problems so far.

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Reply from Guardian Protection

Jul 08, 2020

Hi Patricia, Thank you for the 5-star review! It's awesome to hear you are enjoying the professionally installed and monitored security system.

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Anecia Patterson

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It’s been great just wish it was more affordable

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Reply from Guardian Protection

Jul 08, 2020

Hi Anecia, Thank you for choosing Guardian Protection for your security needs! We will continue to strive to provide our award-winning security services at a competitive price.

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Melvin Breitenbach

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Experience has been good from consultation, install and monitoring. Had two smoke alarms that went off in past two weeks due to burnt food. Monitoring station was quick both times to call and see if emergency services were needed.

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Reply from Guardian Protection

Jul 08, 2020

Hi Melvin, Thanks so much for being a 5-star customer of Guardian Protection! It's great to hear the quick response times on alarms is providing you the additional peace of mind you deserve!

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DANALINT

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I LIKED THAT THEY REPONDED FAST AND THEY DONT NEED ANY IMPROVEMENT

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Reply from Guardian Protection

Jul 08, 2020

Hi there, Thank you for the 5-star review! Guardian Protection is proud to help protect your world with a less than 20 second average response time on alarms.

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Laura Mebane

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Experience has not been good. I was told I would not have a bill for 2 months and I was sent a bill. I was told it would be fixed by the rep that installed my system named Anthony and it still was never fixed

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Reply from Guardian Protection

Jul 08, 2020

Hi Laura, We are sorry to hear about the issues. If you are still experiencing any issues please reply back here or email [email protected] Thank you for choosing Guardian!

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Robert Harper

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GP has proving to be very efficient up to this point.

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Reply from Guardian Protection

Jul 08, 2020

Hi Robert, Thank you for being a 5-star customer! We appreciate your feedback and continued business very much.

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Michael

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It has been extremely satisfying. I needed help with a problem, and the Tech talked me through the solution step by step, with the utmost patience. Problem solved. And, very professional as well!!!

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Reply from Guardian Protection

Jul 08, 2020

Hi Michael, Thank you for being a 5-star customer of Guardian Protection! It's wonderful to hear you are enjoying the professionally installed security system.

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Jacqueline Karaba

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Too expensive, I feel I got the same protection from my Ring products.

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Reply from Guardian Protection

Jul 08, 2020

Hi Jacqueline, Thank you for providing helpful customer feedback! Guardian and Ring differ in that we offer professional security installation and monitoring with every package, it's never an add on!

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Mollie Brown

July 8th, 2020 DETAILS arrow_drop_down
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I like how you can arm and disarm the alarm in the car, after You leave and before you go in.

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Reply from Guardian Protection

Jul 08, 2020

Hi Mollie, Thank you for choosing Guardian Protection! It's great to hear the smart-phone app is bringing you everyday convenience.

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Kim Walsh

July 8th, 2020 DETAILS arrow_drop_down
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Great customer service. Easy to use system.

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Reply from Guardian Protection

Jul 08, 2020

Hi Kim, Thank you for taking the time to share a great customer review! It's great to hear you are finding the system user friendly and know that Guardian Protection will work hard every day to bring you peace of mind.

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Annette Green

July 8th, 2020 DETAILS arrow_drop_down
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The last Tech who came to the house knew what he was doing a fixed the alarm system that was malfunctioning!! Kudos to that tech, very knowledgeable and professional!

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Reply from Guardian Protection

Jul 08, 2020

Hi Annette, Thank you for taking the time to share helpful customer feedback! it's great to hear your issue was corrected and please reach out anytime we can be of further assistance.

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Anthony Smith

July 8th, 2020 DETAILS arrow_drop_down
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installation and sales were good. Billing has been horrible as they messed up my initial bill and have been waiting 2 months now still unresolved

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Reply from Guardian Protection

Jul 08, 2020

Hi Anthony, Thank you for being a valued Guardian customer! I'm so sorry to hear about the billing issue; please respond back here with the 'Private Response' option so we can have your address of service.

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Everett Glover

July 8th, 2020 DETAILS arrow_drop_down
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They have been very prompt and courteous in all interactions

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Reply from Guardian Protection

Jul 08, 2020

Hi Everett, Thank you for being a 5-star customer! Guardian Protection will work hard every day to bring you the reliable security services you are used to.

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Rochelle Pullen

July 8th, 2020 DETAILS arrow_drop_down
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They could improve on their customer service and communication

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Reply from Guardian Protection

Jul 08, 2020

Hi Rochelle, Thank you for taking the time to share helpful customer feedback as we are always looking to improve. If there is anything specific we can help look into please email us at [email protected]

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Amy Keaton

July 8th, 2020 DETAILS arrow_drop_down
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The tech was very knowledgeable and helpful as Bob G took the extra time to ensure that we understood how to use the system and to hide any wires so it wouldn’t adversely impact our decorum while helping us to feel more safe.

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Reply from Guardian Protection

Jul 08, 2020

Hi Amy, Thank you for choosing Guardian Protection for your home security needs; it's great to hear Bob treated you and your home with the high respect and consideration that you deserve!

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Trent McClean

July 8th, 2020 DETAILS arrow_drop_down
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Hasn't been pleasant so far. Keeping their word when initiating agreements and when telling customer they will honor something, but instead do not.

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Reply from Guardian Protection

Jul 08, 2020

Hi Trent, I'm so sorry to hear you've had issues. If we can help look into the incident you are referring to please use the 'Private Response' option here or email us at [email protected]

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Saad Alizzi

July 3rd, 2020 Capitol Heights, MD DETAILS arrow_drop_down
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They have been great. Very responsive and good customer service.

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Reply from Guardian Protection

Jul 08, 2020

Hi Saad, Thank you for choosing Guardian Protection and sharing great 5-star customer feedback; we appreciate you!

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Steven Clark

July 1st, 2020 Columbia, MD DETAILS arrow_drop_down
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Technician did a great job installing system in a timely manner.

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Reply from Guardian Protection

Jul 06, 2020

Hi Steven, Thanks so much for taking the time to share 5-star customer feedback! We welcome you to the Guardian Protection family and look forward to providing you additional peace of mind each day.

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Jay

July 1st, 2020 Forney, TX DETAILS arrow_drop_down
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Good no complaints, they still have not fixed my smoke detector and I've been waiting for weeks.

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Reply from Guardian Protection

Jul 01, 2020

Hi Jay, Thank you for taking the time to share honest and helpful customer feedback. If you are still waiting please private message us here or call 1-800-PROTECT.

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Donald Negri

July 1st, 2020 Ruskin, FL DETAILS arrow_drop_down
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My experience has been great. I have never had a problem and whenever there is an issue it has been very quick to respond to make sure my safety is in their best interest.

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Reply from Guardian Protection

Jul 01, 2020

Hi Donald, Thank you for sharing a 5-star review! Guardian Protection works hard every day to help protect you and what matters most. We appreciate your continued business.

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Mahesh Suravarjjala

July 1st, 2020 Westfield, IN DETAILS arrow_drop_down
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Excellent. Pricey. Initial contact was good. Companies should grow confident about their product and pricing and stop asking customers about contracts.

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Reply from Guardian Protection

Jul 01, 2020

Thank you for the honest feedback as it will help us improve! We have just recently started offering a month to month option with higher upfront costs.

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Jeff Erbig

July 1st, 2020 Riverton, NJ DETAILS arrow_drop_down
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I have been happy with the customer support as they have been able to simply help me over the phone. No waiting for a tech to arrive.

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Reply from Guardian Protection

Jul 01, 2020

Hi Jeff, Thank you for choosing Guardian Protection as your home security provider! It's great to hear the phone technical support has been helpful and convenient!