error This company may not service all states.

Protecting homes and businesses since 1950, Guardian Protection is one of the nation’s largest and most highly regarded security companies. The company offers smart technology, 24/7 professional monitoring, and peace of mind to more than a quarter million customers. Its products are installed by experts and monitored by real people. 

 

Guardian Protection products are currently only available in the following states: Delaware, DC, Florida, Indiana, Maryland, New Jersey, Ohio, Pennsylvania, South Carolina, Texas, and West Virginia. With a high consumer star-rating, Guardian Protection reviews highlight quality equipment and exceptional customer service.

Click here to go straight to Guardian Protection reviews.

The Good

  • Guardian Protection Cost
  • Home Theft Protection Guarantee
  • Moving Options
  • High-End Equipment Like Doorbell Camera and Garage Door Control
  • Home Automation with the Guardian App 
  • Guardian Protection Reviews

Guardian Protection Cost

Like most professionally installed solutions, a Guardian Protection security system requires little upfront costs and offers free, fast, and safe professional installation. All it takes is a one-time equipment fee ($249) with prices varying depending on the home security systems package.

Monthly monitoring prices start at $45.99. An IQ2 PowerG Panel, PowerG motion detector, PowerG window/door sensors, and professional monitoring services are standard.  The IQ2 panel has hands-free Bluetooth disarming, a built-in glass break detector, a built-in 5MP camera, plus advanced encryption technology. The wireless window and door sensors have a discreet design and a lot of power. They communicate with your Guardian security panel and help protect your home’s critical entry and exit points. They come with PowerG wireless intrusion technology, providing more secure encryption, longer range and reliability, and better battery life. Video surveillance from security cameras is only available on more advanced packages.

Package details for Guardian security systems are as follows:

Standard Security Package

  • Standard devices
    o IQ2 PowerG Panel
    o 3 PowerG door/window sensors
    o 1 PowerG motion detector
    o Yard sign and window decals
  •  Free, fast and safe professional installation
  • 24/7 professional monitoring
  • Free mobile app

Home Theft Protection Guarantee

The company also provides a couple of policies in the event of a home burglary or customer relocation. Guardian Protection's Home Theft Protection Guarantee gives customers $500 toward their insurance deductible in the event of a home burglary*.

Moving Options

If you move from your home after one year of becoming a customer, you can get a new system for your new home including 1 standard security control pad, a door/window motion sensor (3 sensors total) and 1 motion detector for as low as $99. Call 1-800-246-2148 to speak to a Guardian Protection relocation specialist. Subject to the terms and conditions.* 

High-End Equipment Like Doorbell Camera and Garage Door Control

Beyond offering most of the basic security and home automation equipment in the industry, Guardian Protection also offers advanced smart security devices such as a video doorbell and camera. This alarm company also has smart garage door control, which most security providers don't provide. Other devices include smoke and CO detectors, in-home medical pendants, image sensors, and a host of others.

Home Automation with the Guardian App

Guardian Protection offers home automation capabilities in addition to home security. With Guardian Protection's free app, you have complete control of your home security and automation whether you are at home or miles away.

Through the use of your smartphone, tablet, or computer, you can control and manage your home's lights, locks, thermostats, as well as your garage door at the touch of a button. You can do this at anytime and anywhere. The app is available for iOS and Android, so you don't have to worry about incompatibility with whatever smartphone you may have.

Guardian Protection's home automation not only adds additional security to your home, but it also helps you save money by reducing electricity and energy costs. If you're away on vacation or out for the day, you can adjust your thermostat and set light schedules in your home to save energy.

You can also arm and disarm your home security system through the app, and if there is any activity detected, you will receive an immediate text or email notification to make you aware. This gives homeowners peace of mind that their home will be safer and better protected around the clock, and they will stay apprised of any noteworthy activity caught by their home security system.

Guardian Protection Reviews

Guardian Protection has a high star-rating on BestCompany.com from consumers, which demonstrates a quality company with positive customer service and a satisfied customer base. Guardian Protection reviews highlight quick response times, great technician service, and value for your money. Read additional Guardian Protection reviews below to see what else consumers have to say about the home security provider. 

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The Bad

  • Not Available in Every State
  • Not Available for Apartments
  • Limited Sensors
  • Lengthy/Hidden Terms in Customer Agreement

Not Available in Every State

Guardian’s services aren't available everywhere in the United States. And although Guardian Protection monitors systems in all 50 states, the company only provides new systems in the following areas: Delaware, Washington D.C., Florida, Indiana, Maryland, New Jersey, Ohio, Pennsylvania, South Carolina, Texas, and West Virginia. 

Not Available for Apartments

In addition, the company doesn't provide services to apartment renters (house renters are fine). However, this is not uncommon for home security companies. 

Limited Sensors

In addition, Guardian Protection only provides three PowerG door/window sensors with most of its packages. Even small homes often require more than three door/window sensors, meaning most customers should account for additional out-of-pocket costs on sensors if they want a cheaper plan. 

However, the Family First, Protect My Parents, and The Works packages all have 5 door/window sensors. If you like the extra equipment in these packages, these might be good choices for you.

Lengthy/Hidden Terms in Customer Agreement

Guardian Protection isn't upfront with terms like cancellation penalties and warranty information when it comes to monitoring services. As such, prospective customers are strongly encouraged to read the contract thoroughly before signing. Remember, you're committing to this company's monitoring for three to five years.

The Bottom Line

Guardian Protection offers a solid home security service, including a home protection guarantee* and a variety of packages for every budget. Depending on the package, service will include more advanced security features beyond the typical door and window sensors.

Guardian Protection offers more than just home security, with robust home automation features and a free mobile app to manage your home easily and efficiently from wherever you are, providing homeowners with more control and peace of mind. Consider the Guardian Protection reviews below before making your final decision.

*Terms and Conditions Apply

Call 855-977-3984 to redeem this offer. The $99 cost is for Guardian customers who originally signed a 5-year agreement, have fulfilled 12 months of the initial term and sign a new 5-year agreement at their new location. If any of those three conditions have not been met, the price increases to $299. The prevailing rate will be charged for the monthly monitoring cost. The new location must be located within Guardian’s service footprint.

We'll Introduce You!

Call our recommended rep over at Guardian Protection below.

1-(855) 977-3984

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Guardian Protection Frequently Asked Questions

What is Guardian Protection’s cancellation policy?

Once the initial agreement has been fulfilled, a 30-day cancellation notice can be provided for termination.

How does Guardian Protection’s cost compare to other home security companies?

Guardian Protection’s pricing is similar to other top-rated home security providers with a monthly monitoring fee ranging between $29.99 and $45.99. The monthly monitoring cost will fluctuate depending on if you want a basic security package with standard devices or a more advanced package with home automation capabilities and video surveillance.

Does Guardian Protection have positive reviews?

The majority of Guardian Protection reviews are five stars, many of them noting that the company has great customer service, competitive pricing, quality equipment, and a responsive monitoring center.

Does Guardian Protection offer professional installation?

Yes, Guardian Protection security experts professionally install your system for you. This is included with your Guardian system at no cost to you.

What is Guardian Protection’s response time?

Guardian Protection’s monitoring center initiates a response to alarm system signals within 30 seconds. Once your alarm is triggered, the monitoring specialist will respond and, if additional help is needed, contact emergency responders and send them to your home.

Does Guardian Protection offer home automation?

Yes, Guardian Protection offers a variety of home automation capabilities. Guardian Protection has its own mobile app that allows you to control your security system and automation remotely. With the app, you can control your garage door, smart door locks, lights, and thermostats. This includes remotely opening and closing your garage door, unlocking and locking doors, turning on and off lights, creating lighting schedules, adjusting your thermostat, and more.

You can also manage your home security through the app by arming and disarming the system, checking your system history, and receiving text or email notifications when activity is detected. The app is available on iOS and Android devices.

Is Guardian Protection available nationwide?

No, Guardian Protection is currently available in the following states: Delaware, Florida, Indiana, Maryland, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Texas, Virginia, West Virginia, and Washington, D.C.

bestcompany guarantee

Best Company guarantees your satisfaction if you choose a company that has earned this distinction. If you're not satisfied after 30 days, simply let us know and we'll give you $100. Yes, it’s really that simple.

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User Reviews

Star Rating

4.5
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3,354 Reviews

Review Breakdown

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Anonymous

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Seems like it works very well. They answered when I didn't need them and they were right there and asked if I needed help.

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Reply from Guardian Protection

Jul 10, 2020

Thank you for the 5-star customer feedback! Guardian Protection is proud to help protect your world.

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Marcos D

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My installers did not fully install everything correctly and I had to call back. My issues have not been resolved.

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Reply from Guardian Protection

Jul 10, 2020

Hi Marcos, I'm sorry to hear you are still waiting. Please send a private message here or give us a call at 1-800-PROTECT so we can locate your account.

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Anonymous

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Every time I had issues they were able to help me. They're always available if something happens.

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Reply from Guardian Protection

Jul 10, 2020

Hello, thank you for the 5-star customer feedback! Guardian Protection is proud to help protect what matters most to you every day.

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Annette

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With the camera I can know who's coming to my door. It's easy. I love the big screen panel and when you leave your house you can use the app on your phone and push leave.

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Reply from Guardian Protection

Jul 10, 2020

Hi Annette, Thank you for reviewing your service with Guardian Protection! It's great to hear you are enjoying the fresh and sleek look of our latest security panel.

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Teresa

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I love the convenience of it. They are very responsive in getting back to me.

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Reply from Guardian Protection

Jul 10, 2020

Hi Teresa, Thank you for your feedback; I'm happy to hear you had a 5-star experience!

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Sue & Charlie

July 9th, 2020

They screwed up something that cost me a considerable amount of money to change.

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Reply from Guardian Protection

Jul 10, 2020

Hi Sue & Charlie I'm so sorry to hear you've had trouble. If we can help look into anything please use the 'Private Response' option here or email us at [email protected]

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Michelle

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They've been good and when I've had questions they've helped me out. Everything is pretty much easy to be able to work ourselves.

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Reply from Guardian Protection

Jul 10, 2020

Hi Michelle, Thank you for being a 5-star customer! It's great to hear the Guardian security system is providing user-friendly. We will be here to help whenever you need us.

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Virginia

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I think the equipment is top notch. I feel very safe in my home.

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Reply from Guardian Protection

Jul 10, 2020

Hi Virginia, Thank you for choosing Guardian Protection! It's great to hear the professional security services are bringing you the additional peace of mind you deserve.

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Jason

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It's easy to use and we haven't had any issues with it. They came and got it installed instantly and we had a couple small issues and they had no problem sending somebody out to fix those real quick in a timely manner.

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Reply from Guardian Protection

Jul 10, 2020

Hi Jason, Thank you for the 5-star review! Guardian Protection is proud to be your home security provider and please let us know anytime we can be of further assistance.

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Patrick

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All the equipment works the way I need it to and I've had no issues. It's simple and sends a message to my phone so I can interact with it directly.

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Reply from Guardian Protection

Jul 10, 2020

Hi Patrick, Thank you for taking the time to leave helpful customer feedback. It's great to hear you are finding the security system convenient and we hope to bring you additional peace of mind each day.

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Pierrette

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They are very available and willing to help. We have security.

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Reply from Guardian Protection

Jul 10, 2020

Hello, Thank you for choosing Guardian Protection for your security needs! We are happy to help anytime you need additional assistance.

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Matthew

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Easy to use, small and out of the way. Very responsive and friendly customer service.

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Reply from Guardian Protection

Jul 10, 2020

Hi Matthew, Thank you for the 5-star review of your customer experience! Guardian Protection is honored to be your home security company.

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Klarissa

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I like the doorbell and all the motion sensors. When the door opens it lets me know. Everytime I call and have an issue they have an easy fix.

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Reply from Guardian Protection

Jul 10, 2020

Hi Klarissa, Thank you for being a 5-star customer of Guardian Protection! It's great to hear you are enjoying the notifications and they are bringing you peace of mind.

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Tara

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Their customer service is knowledgeable and friendly. It's high tech.

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Reply from Guardian Protection

Jul 10, 2020

Hi Tara, Thank you for being a 5-star customer! It's great to hear customer care has been helpful when needed and we are happy to help.

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Terrence

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I was referred the them. The price is the best.

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Reply from Guardian Protection

Jul 10, 2020

Hi Terrence, Thanks so much for choosing Guardian Protection for your security needs. It's great to hear you came to us thru a trusted referral and our sales team was able to set you up with a security package that worked best for your budget.

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Jose

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It's very easy to use and it's very modern. The price was pretty good.

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Reply from Guardian Protection

Jul 10, 2020

Hi Jose Thank you for choosing Guardian Protection! It's great to hear you are enjoying the sleek and functional security system.

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Nancy

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They have a lot of options and what I've chosen, I'm happy with. It makes me feel safe.

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Reply from Guardian Protection

Jul 10, 2020

Hi Nancy, it's great to hear the professional security services are bringing you the peace of mind that you deserve. Have a safe weekend with Guardian Protection!

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Tara

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They were terrible about calling this agreement that we didn't want. I don’t think the system is all that great. They need to have better sales people.

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Reply from Guardian Protection

Jul 10, 2020

Hi Tara, Thank you for sharing helpful feedback on your experience as we are always looking to improve. If we can help with anything specific please use the 'Private Response' option here or email us at [email protected]

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Jennifer

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Adequate customer concerns. It covers all the mobile phone division.

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Reply from Guardian Protection

Jul 10, 2020

Hi Jennifer, thank you for being a 5-star customer! Guardian Protection is proud to help protect what matters most to you every day with professional security monitoring.

Verified Customer

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Sandra

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They've been attentive to every need that I have. It's reliable and meets all of my needs.

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Reply from Guardian Protection

Jul 10, 2020

Hi Sandra, Thank you for being a 5-star customer! It's great to hear the system is providing reliable and we will work hard to help protect your world every day.

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Shari

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The cameras that have been installed have a very clear image whether it be early morning, late evening, middle of the night. Customer support is fantastic. They answer your questions right away and it's very easy to get to a person.

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Reply from Guardian Protection

Jul 10, 2020

Hi Shari, thank you for being a 5-star customer! Guardian Protection is proud to help protect your world every day.

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Steve

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It's very user friendly, durable, and efficient. William W and the installer, John, were the best I've ever encountered.

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Reply from Guardian Protection

Jul 10, 2020

Hi Steve, thank you for the 5-star review! Guardian Protection is proud to help protect your world with professional security monitoring.

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Christopher

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The sensors in the home are the best. The video aspect of it needs to be improved.

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Reply from Guardian Protection

Jul 10, 2020

Thank you Christopher for reviewing your customer experience! Guardian Protection appreciates your business.

Verified Customer

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Mary Ann

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It's an improvement over systems I've previously owned. If you use the phone app, there's a lot of improvement since I first started using it. The pictures on the screen are pleasant to look at. The sound of the voice that you listen to when you lock and unlock using your phone.

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Reply from Guardian Protection

Jul 10, 2020

Hi Mary Ann, thank you for switching to Guardian Protection! It's great to hear the interactive security features are bringing you everyday convenience and peace of mind.

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Michael Sr

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I think they need to let people know that if they're going to get a video camera for the front door, they need to have a doorbell or it costs several hundred dollars to get electricians to come out to pre-wire all that stuff.

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Reply from Guardian Protection

Jul 10, 2020

Hi Michael, thank you for the helpful feedback. Yes, that should have been explained to you that a hardwired doorbell is needed to hook up our video doorbell.

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Santosh

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The quality of the equipment is really nice and upgraded.The remote access and upgrades are great.

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Reply from Guardian Protection

Jul 10, 2020

Hi Santosh, thank you for taking the time to share 5-star customer feedback! Guardian Protection is proud to help protect your world.

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Terry

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I wanted to be able to see my house while I'm away but I put it in on Wednesday and left on a Friday and haven't been able to see my house.

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Reply from Guardian Protection

Jul 10, 2020

Hi Terry, I'm sorry to hear you are having issues with the cameras. Please give us a call at 1-800-PROTECT as we would be happy to troubleshoot this with you.

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DeAndria Savage

July 9th, 2020 Washington, DC

Quick and efficient! Tech was well informed and polite.

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Reply from Guardian Protection

Jul 09, 2020

Hi DeAndria, Thanks so much for taking the time to share 5-star feedback for your tech! Guardian Protection is proud to help protect your world every day.

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Jerry & Donna

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Any questions I've had have been answered and everything seems to be working well. Your installer Corey that did the job was the most professional and on-time, question-answering individual I've ever met.

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Reply from Guardian Protection

Jul 09, 2020

Hi Jerry & Donna, Thank you for taking the time to share your customer experience! It's great to hear Corey put your mind at ease and took care of your needs.

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Courtney

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It doesn't detect stuff every time people are coming.

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Reply from Guardian Protection

Jul 09, 2020

Hi Courtney, thank you for taking the time to share helpful customer feedback. If we can help with anything specifically please reach out to [email protected]

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Anonymous

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Great installation. Simplicity and it syncs with devices.

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Reply from Guardian Protection

Jul 09, 2020

Thank you for being a valued part of the Guardian Protection family; we appreciate your feedback and business very much!

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Oscar

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I like that I'm able to monitor my system even being away from home. It's easy to use. Every time I've ever called, they explain everything and make me understand everything.

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Reply from Guardian Protection

Jul 09, 2020

Hi Oscar, thanks so much for choosing Guardian Protection! It's great to hear that the interactive security features are bringing you everyday convenience.

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Jonathan

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The best thing is knowing that our house is secure and also that we have great customer service to help us if we need help. We've had no issues with the system and it's very user friendly. They're very helpful anytime I call or write.

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Reply from Guardian Protection

Jul 09, 2020

Hi Jonathan, thank you for being a part of the Guardian Protection family! It's great to hear the professional security services are bringing you the peace of mind you deserve.

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Jerry Ann

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I had one false alarm and they were very prompt answering my call. It seems to be working properly and is easy to do.

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Reply from Guardian Protection

Jul 09, 2020

Hi Jerry Ann, thank you for sharing a great 5-star review! It's great to hear the quick response time is providing the additional peace of mind you deserve.

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Aira Mae

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The guy that installed it was very friendly and polite. He was professional and knew everything we were asking about. The customer service that I spoke with are polite and friendly and very knowledgeable. Equipment serves its purpose and is very user friendly.

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Reply from Guardian Protection

Jul 09, 2020

Hi Aira Mae, thank you for being a 5-star customer of Guardian Protection! It's wonderful to hear the installation and customer care were helpful and you are enjoying the security services.

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Christopher

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The phone app is very convenient. The cameras take great images and the system seems to work very efficiently. It was easy to get through to customer service whenever I called and the representative was very helpful and nice.

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Reply from Guardian Protection

Jul 09, 2020

Hi Christopher, Thank yo u for being a 5-star customer! It's awesome to hear you are enjoying the smart security features like the cameras for peace of mind.

Verified Customer

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Enrique

July 8th, 2020 DETAILS arrow_drop_down
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It has everything I'm looking for. I can use it on my phone. I get notified every time something happens here at home while I'm away.

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Reply from Guardian Protection

Jul 09, 2020

Hi Enrique, Thank you for being a 5-star customer! It's great to hear the smart security features are bringing you the peace of mind and everyday convenience you deserve.

Verified Customer

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Adakou Sylvie

July 8th, 2020 DETAILS arrow_drop_down
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When I called them for service, they came and were very nice people. I feel secure and safe.

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Reply from Guardian Protection

Jul 09, 2020

Hi Adakou, thank you for being a valued Guardian Protection customer! It's great to hear the professional security monitoring is providing you the additional peace of mind you deserve.

Verified Customer

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George

July 8th, 2020 DETAILS arrow_drop_down
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It's easy ot use and allows you to access in your phone. It's pretty dependable.

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Reply from Guardian Protection

Jul 09, 2020

Hi George, Thank you for sharing a 5-star customer review! Guardian Protection is dedicated to helping to protect what matters most to you every day with smart, interactive security solutions.

Verified Customer

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Salae

July 8th, 2020 DETAILS arrow_drop_down
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They have the security box and I got access to my phone but I can also get cameras installed with it. When I was asking about the cameras, I didn't want to get the direct camera because it costs a lot so the guy who installed the system told me I could get arlo cameras. When I called about the cameras, they didn't know what I was talking about so it was kind of a runaround.

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Reply from Guardian Protection

Jul 09, 2020

Hi, thank you for taking the time to share helpful customer feedback. I don't believe we install Arlo brand cameras so perhaps the installer was suggesting you buy your own.

Verified Customer

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Glen

July 8th, 2020 DETAILS arrow_drop_down
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Guardian Protection was recommended to me by our builder. The equipment is standard.

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Reply from Guardian Protection

Jul 09, 2020

Hi Glen, Thank you for taking the time to share helpful customer feedback, please let us know anytime we can be of further assistance.

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Aaron G

July 8th, 2020 DETAILS arrow_drop_down
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Their customer service respond quickly. The system works well.

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Reply from Guardian Protection

Jul 09, 2020

Hi Aaron, thank you for taking the time to share your customer experience! It's great to hear the security system is serving you well and please let us know anytime we can be of further assistance.

Verified Customer

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Alicia

July 8th, 2020 DETAILS arrow_drop_down
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Customer service was very affirmative, professional, and helpful. Easy to use, very simple and convenient.

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Reply from Guardian Protection

Jul 09, 2020

Hi Alicia, Thank you for reviewing your customer experience! It's great to hear you are finding the security system easy to use and Guardian Protection is proud to make your home a safer place.

Verified Customer

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Robert

July 8th, 2020 DETAILS arrow_drop_down
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I haven't had any problems with it. Their price is better than everybody else.

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Reply from Guardian Protection

Jul 09, 2020

Hi Robert, thank you for being a part of the Guardian Protection family! it's great to hear you did some research and we were the most affordable security solution for you!

Verified Customer

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Anthony

July 8th, 2020 DETAILS arrow_drop_down
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Great quality equipment, very reliable.

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Reply from Guardian Protection

Jul 09, 2020

Hi Anthony, thank you for being a 5-star customer of Guardian Protection! We appreciate your feedback and continued business.

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David

July 8th, 2020 DETAILS arrow_drop_down
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I've already had equipment replaced and it's less than a month old.

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Reply from Guardian Protection

Jul 09, 2020

Hi David, Thank you for choosing us for your security needs. I'm sorry to hear you've run into some issues; please reach out to [email protected] if we can be of further assistance.

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Jenna

July 8th, 2020 DETAILS arrow_drop_down
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It doesn't allow you to free set alarm. I'm still waiting on a part ot be installed and have not heard back from them in a while. I really like the direct connection to police and fire.

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Reply from Guardian Protection

Jul 09, 2020

Hi Jenna, thank you for taking the time to share your customer experience. I'm sorry to hear you are still waiting on some things, use the private response option here or email [email protected] so we can help.

Verified Customer

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John

July 8th, 2020 DETAILS arrow_drop_down
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Everybody's been nice and helpful. Everything they've offered and installed are state of the art. I like the ease of use and online app.

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Reply from Guardian Protection

Jul 09, 2020

Hi John, Thank you for being a part of the Guardian Protection family! It's great to hear you are finding the smart security system easy to use and it's bringing you everyday convenience.

Verified Customer

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Dezarie

July 8th, 2020 DETAILS arrow_drop_down
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They've answered all my questions. They're very prompt. It's affordable and keeps my family safe.

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Reply from Guardian Protection

Jul 09, 2020

Hello, Thank you for being a 5-star customer! Guardian Protection is proud to be your home security provider of choice.

Verified Customer

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Angelo

July 8th, 2020 DETAILS arrow_drop_down
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Easy and convenient. We haven't had any issues.

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Reply from Guardian Protection

Jul 09, 2020

Hi Angelo, Thank you for being a 5-star customer! It's great to hear you are finding the system easy to use and we appreciate your feedback.