error This company may not service all states.

Serving homes and businesses in Texas, Fort Knox Security features low-cost monitoring and security services for residential and commercial properties. Fort Knox has over a decade of experience and focuses solely on security. The company's trained installation technicians each have extensive security system setup experience and can even provide system takeovers for Smith Thompson, ADT, Monitronics, AT&T, DSC, GE, 2Gig, and all others serving the major metro areas of Texas. Fort Knox Security also provides Smart Home integration as well as business security solutions.

Fort Knox Security has low monitoring rates starting at $15.95. However, Fort Knox Security requires a 36-month contract, and customers note a difficult cancellation process. Read Fort Knox Security reviews below to see what customers note about the pros and cons of the company. 

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The Good

  • Free Activation and Installation
  • Same-Day Installation Available
  • Fort Knox Security Cost
  • Use Existing Systems
  • Tenured Installers
  • $100 Referral Bonus
  • Customizable Security Packages
  • UL-Approved Monitoring Center

Free Activation & Installation

Fort Knox offers upfront cost savings such as free activation and installation. This makes it an affordable and appealing option among other security companies. Waiving upfront costs leaves room in your budget to customize with additional equipment. With $0 alarm activation, Fort Knox Security also offers the below completely free of charge:

  • Reprogramming of an existing system
  • Battery replacement, if needed
  • Check-in on system
  • "Minor" repairs on up to two devices 
  • System user training 
  • Fort Knox Security yard sign
  • Security window decals (5)
  • UL-Listed/Approved monitoring 24/7

Same-Day Installation Available

Fort Knox Security advertises same-day installation on its site. This is convenient for homeowners that want protection right away. You can have peace of mind knowing Fort Knox Security has timely service and will send a licensed technician to secure your home and valuables as soon as possible. 

Fort Knox Security Cost

Fort Knox offers inexpensive monitoring plans starting at $15.95 per month, which is significantly lower than what most home security companies charge. Monitoring plans include free activation and installation, but Fort Knox Security does require customers to sign a 36-month contract. 

Use Existing Systems

Fort Knox has the ability to take over existing alarm monitoring systems. If you want to use equipment already installed in the home or if you are looking to save money by switching from your current security provider, Fort Knox helps you through this process. 

Tenured Installers

Fort Knox has professional installer employees that each have about 20 years of experience with varying security systems. You can rest assured that your home will be professionally installed without lifting a finger.

$100 Referral Bonus

Fort Knox Security offers a $100 referral bonus for every person you refer to its services. All you have to do is fill out Fort Knox Security's referral application and once your referral becomes a customer in "good standing," the money will be applied to your account. Note the referral bonus is not paid out in cash; it is only to be used towards your Fort Knox Security account. Also, it is unclear exactly what Fort Knox Security means by the referral must become a customer in "good standing."

Fort Knox Security's website lists this disclaimer regarding the referral program: "$100 account credit is valid for referrals in the first 60 days of service with Fort Knox. After 60 days, the referral credit is $50.00. Referring party must be a Fort Knox customer with an active account in good standing."

In case there are additional requirements for the referral to be eligible to apply and in "good standing," be sure to ask a Fort Knox employee for the details.

Customizable Security Packages

Fort Knox offers three main security packages but also allows customers to customize their own security system plan by selecting their choice of monitoring and equipment. 

Fort Knox Available Equipment:

  • Color control panel
  • Touchscreen wireless keypad
  • Smart lock
  • Smart video doorbell
  • Indoor wireless night vision security cameras
  • Outdoor wireless night vision camera
  • Wireless glass breakage sensor
  • Wireless motion detector
  • Keychain controller
  • Pet-friendly motion sensor
  • Garage door opener
  • Thermostat
  • Panic alert button
  • Vanishing wireless door or window contact
  • LinearLinc light bulb

Fort Knox Available Monitoring Options:

  • Wireless Protect (Wireless monitoring of existing systems)
  • Wireless Plus (Wireless Protect with new panel)

UL-Approved Monitoring Center

Fort Knox's UL-approved monitoring center adds an extra level of security for homeowners that supplements their direct control and visibility over their security alarm. In the event of a fire or other emergency, the company's monitoring station will send immediate assistance.

View Best Home Security Companies

The Bad

  • Interactive Services Cost Extra
  • Poor Online Transparency
  • Limited Service Area
  • Difficult Cancellation Process

Interactive Services Cost Extra

One downside of Fort Knox is that its 'Interactive Services' (the ability to manage your security system from a smartphone, tablet, or computer) are available as an upgrade. This does not come standard as it does with most other security companies. You may find that having remote access to your alarm system is a necessity.

Poor Online Transparency

Unfortunately, not much information is available online regarding equipment, packages, and pricing options. It lists monitoring plans starting as low as $15.95 per month but it is unknown how much this varies per customer or package. Because of this, it is difficult to know if Fort Knox is the right company for your home or business security needs without calling the company for more information. Potential Fort Knox users will need to contact customer service directly to receive more information on which home security system is right for them.

Limited Service Area

Fort Knox provides residential and commercial security services in the state of Texas, specifically, Dallas/Fort Worth, Austin, San Antonio, and Houston and their surrounding areas. If you live in these areas, you have nothing to worry about; however, if you decide to move outside the service area before your contract is up, you may have issues canceling and will not be able to continue your service or take your equipment with you.

Difficult Cancellation Process

Consumers complain of the difficult cancellation process with Fort Knox. It is important to read the fine print and policies in any contractual agreement and contact the company with any concerns. A common feature among top home security companies is easy cancellations with no long-term contracts. If you want to learn more about what customers are saying about the company, read Fort Knox Security reviews below. Be especially sure to pay attention to customer service reviews, as this is a big part of a consumer's satisfaction with a security company. 

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The Bottom Line

Fort Knox Security has a low-fee monthly monitoring plan as well as free activation and installation. Fort Knox allows you to use existing home security equipment and will help you synch the equipment with Fort Knox Security services. This may provide homeowners peace of mind knowing they don't have to buy all new equipment.

However, Fort Knox Security is not interactive through the Fort Knox Security app (available for iOS and Android mobile devices) unless you upgrade to a more advanced package. This is a rare restriction, as most home security providers give you remote access with the most basic security package. An additional con is Fort Knox's difficult cancellation process, as noted by past customers. Read Fort Knox Security reviews below to see what else customers are saying about the security provider. Fort Knox Security is also only available in Texas, so if you are outside of that service area, you cannot use Fort Knox as your security solution.

If any of these disadvantages are concerning to you, we suggest looking into other home security providers.

View the Best Home Security Companies

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User Reviews

Star Rating

4.7
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119 Reviews

Review Breakdown

5 star
88%
4 star
3%
3 star
1%
2 star
2%
1 star
7%

Sentiment Criteria

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lu zheng

September 15th, 2018 Houston, TX

We signed the contract with the company, and Enrique came here the next day, he is a nice guy, professional, good mannered, got it done quickly. Good job, five Star!!!

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Reply from Fort Knox Security

Aug 28, 2020

Thank you for taking the time to leave us a 5-star review! We hope you are enjoying your new security system!

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Jamala Garcia

September 14th, 2018 Humble, TX

Edward was so nice and took the time to explain everything to me. I really appreciate the great service and attention to detail !

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Reply from Fort Knox Security

Aug 28, 2020

Jamala, Thank you for leaving us 5-star review! We appreciate your feedback and hope you're enjoying your new home security system!

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Robert Pearcy

September 11th, 2018 Fort Worth, TX

Evan was an awesome technician and he was very thorough on how to use the system correctly. He was on time and very efficient in installing and getting me up and running.

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Reply from Fort Knox Security

Aug 28, 2020

Robert, We are so glad that you're technician was helpful and knowledgeable. We hope you are enjoying your new home security system!

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Scott Wright

September 10th, 2018 Katy, TX DETAILS arrow_drop_down
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Marquis was early, timely in his work, and very explanatory. He made us feel very comfortable. The salesmen were great and the system is up and running and very thorough.

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Reply from Fort Knox Security

Aug 28, 2020

Scott, We love hearing that our customer service was top notch. We are glad that Marquis was early and helpful! Enjoy your new home security system and stay safe!

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Myra Rancher

September 8th, 2018 Arlington, TX

Evan was wonderful! Very professional!! He was very patient and explained everything thoroughly!! Thank You

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Reply from Fort Knox Security

Aug 28, 2020

Myra, Thank you for leaving us a 5 star review! We hope you are enjoying your new home security systems!

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Larry Honora Jr

September 8th, 2018 Cypress, TX DETAILS arrow_drop_down
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Quick installation and professional service. A Happy experience

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Reply from Fort Knox Security

Sep 03, 2020

Thank you Larry!

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Gerald Legg

September 8th, 2018 Carrollton, TX DETAILS arrow_drop_down
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I called Fort Knox Security to see about monitoring an existing alarm system at my new business location. I talked to Andy and he was very helpful and professional, he explained my options and had me scheduled for a technician to come out and get me up and going. The entire call only took 10 minutes. I was notified when Sean (my technician) was on his way. He arived on time and reconfigured my alarm to work with their system and had me up and running in no time with an additional sensor and even replaced all of my sensor batteries and tested everything to make sure it was fully functional. Then he walked me through operating the alarm and made sure I was able to arm/disarm it and change the user adjustable settings before he left. Everyone was very friendly and courteous and kept me in the loop throughout the entire process. Also, the best price that I found for monitoring.

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Reply from Fort Knox Security

Sep 03, 2020

Thank you Gerald!

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Marco Uribe

September 7th, 2018 Houston, TX

The tech was very helpful. He did everything really professional and he helped with everything I needed.

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Reply from Fort Knox Security

Sep 03, 2020

Thank you Marco!

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Jason Olivas

September 6th, 2018 Dallas, TX

The technician was very professional and very efficient.

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Reply from Fort Knox Security

Sep 03, 2020

Thank you Jason!

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Spencer Blackmon

September 5th, 2018 Houston, TX

Great installation service guy was superb.

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Reply from Fort Knox Security

Sep 03, 2020

Thank you Spencer!

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Ashley

September 3rd, 2018 Sandy, TX

Very Helpful installation service...took the time to train us and understand our concerns

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Reply from Fort Knox Security

Sep 03, 2020

Thank you Ashley!

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Juan Salinas

September 3rd, 2018 San Antonio, TX

Tech was on time, actually, early. Very knowledgeable, answered all my questions professionally and accurately. Clean and efficient, I was amazed at how he completed the job so fast. When he asked me if I was ready to go over the use of the keypad and the free app for using my phone to arm system, I was surprised. Fast and efficient, great job.

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Reply from Fort Knox Security

Sep 03, 2020

Thank you Juan!

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Kaitlynn W

August 31st, 2018 Gunter, TX DETAILS arrow_drop_down
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Fort Knox provided us with great customer service from the moment I called in. I was able to get a same day install which was awesome! I received a call letting me know the technician would be there in 40 minutes and then a call from the tech himself when he was about 10 minutes out. I really appreciated that. Tech was on time and knowledgeable. Great experience!

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Reply from Fort Knox Security

Aug 28, 2020

Kaitlynn, We are thrilled to hear that Fort Knox provided you with such great customer service and that you're tech was able to get your home security system set up! Thank you for taking the time to leave us a 5 star review

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Loc huynh

August 28th, 2018 Houston, TX

Wonderful customer service and technician Ricky are very nice and friendly! I would recommended to friends and families member

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Reply from Fort Knox Security

Aug 28, 2020

Thank you for leaving us a 5 star review. We hope you are loving your new home security system!

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Andee

August 28th, 2018 Rockwall, TX

It was good. Friendly. Showed up on time.

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Reply from Fort Knox Security

Sep 03, 2020

Thank you!

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Emanuel Mercado

August 26th, 2018 Duncanville, TX

Love the idea of arming and disarming my alarm wherever I'm at. Plus great equipment

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Reply from Fort Knox Security

Sep 03, 2020

Thank you!

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Jimmie L Crenshaw II

August 25th, 2018

I terminated my security monitoring with ADT about 6 years ago, decided to reactivate ADT and agreed to get going the next day. I decided to shop around for better offers and found Fort Knox Security. I liked their offers and decided to go with Fort Knox.

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Reply from Fort Knox Security

Sep 03, 2020

Thank you!

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Butch Hupp

July 3rd, 2018 Austin, TX

Absolute worst company/salesman I ever had the misfortune to come in contact with! Said one price online, then quoted another when they installer got here, and called salesman to get lower price, but still was over 50% higher than first quoted. When I turned down the service the salesman got very irritated and rude. Will never use this company.

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Reply from Fort Knox Security

Sep 03, 2020

Thank you!

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Jerry McDermott

June 2nd, 2018

Yesterday, Ft. Knox via CSG did a fantastic job to remedy by situation I made in my first review. They exceeded my expectations. It is unfortunate that the circumstances in my first review happened. Part of that was that I also could have done a better job. I am completely satisfied and would recommend this company to others. Very pleased with the outcome.

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Reply from Fort Knox Security

Sep 03, 2020

Thank you!