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Fluent Home

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7.6

Overall Score

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Michael Gaither San Jose, CA

Justin M the technician was professional and courteous

1 year ago

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Reply from Fluent Home

Hello Michael Gaither. We appreciate you taking the time to write this review! We are thrilled to know that you have had a great experience with Justin. Thank you for choosing Fluent!

Aug. 5th, 2022

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Toni Johnson Kansas City, MO

This is not a good company . we moved had to pay for three years could not use the alarm. After the three years tried to make us pay 36 more months.

2 years ago

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Reply from Fluent Home

Hello Toni, I am sorry you had a bad experience. We would love the opportunity to turn this around into a positive experience for you! Please call us at 855.238.4826. We look forward to hearing from you!

Mar. 15th, 2022

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Shawn Witkowski Spokane, WA

The reps have always been very helpful and able to handle my questions.

2 years ago

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Reply from Fluent Home

Hello Shawn, Thank you for the amazing review!! Thank you for sharing how we helped you! Thank you again for the amazing review!!

Mar. 3rd, 2022

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Brad Williams Lake, BC

They were able to help me over the phone to get my system back up and running.

2 years ago

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Reply from Fluent Home

Hello Brad, Thank you for the amazing review!! We love hearing from our customers how we helped them!!! Appreciate you writing this amazing review!!!

Mar. 3rd, 2022

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PAPA FASHO Niagara Falls, ON

AWESOME PEOPLE AND SERVICE AND VERY FAIR.

2 years ago

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Reply from Fluent Home

Hello! Thank you for the review. We are so glad to hear that you have such a positive experience. Thank you for choosing Fluent Home!

Feb. 24th, 2022

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Stuart Braley Las Vegas, NV

Very helpful and learned new things about my panel.

2 years ago

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Reply from Fluent Home

Hello Stuart, Thank you for the 5 star review!! We love teaching our customers about their system. Thank you again for the amazing review!!!

Feb. 15th, 2022

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james lindsay Sparks, NV

Very helpful, knowledgeable, and extremely courteous

2 years ago

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Reply from Fluent Home

Hello James, Thank you for the 5 star review!! Thank you for taking the time to share what you love about Fluent! Thank yo again for the amazing review!!!!

Feb. 21st, 2022

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Manie Potgieter Viking, AB

Quick response to my questions and good customer service

2 years ago

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Reply from Fluent Home

Hello! Thank you so much for the review. We are very glad to hear, we were able to respond quickly to your questions and provide good customer service. Thank you for choosing Fluent Home!

Jan. 19th, 2022

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Drew Preston Halifax, NS

Very poor service in trying to cancel my account even after giving them one months notice.Totally unbelievable.

2 years ago Edited January 10, 2022

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Reply from Fluent Home

Hello! Thank you for taking the time to share your experience, we are sorry to hear that is has not been a good one. If you would like to discuss this further, please fee free to give us a call at 855-238-4826 and any agent would be happy to help in any way possible. Thank you!

Jan. 19th, 2022

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Leanne Hiscock Bonnyville, AB

Excellent customer service. Answered all my questions!

2 years ago

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Reply from Fluent Home

Hello! Thank you for the review. We are so glad to hear that this has been your experience and we have been able to answer all of your questions. Thank you for choosing Fluent Home!

Jan. 19th, 2022

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Johanna Ford

Best customer service. Very friendly staff.

2 years ago

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Reply from Fluent Home

Hello! Thank you for the review. We are so happy to hear this. We certainly strive to provide great customer service. Thank you for choosing Fluent Home!

Dec. 6th, 2021

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Bertin Ossonon Saint-Jerome, QC

Very fluent service and good customer service.

2 years ago

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Reply from Fluent Home

Hello Bertin, Thank you for the 5 star review!!!!!! Thank you for sharing what you love about Fluent!!!!! If you ever need assistance in the future please call 855.238.4826

Nov. 3rd, 2021

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Cyndy Sandidge Cedar Hill, TX

Always quick to respond, polite and informative.

2 years ago

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Reply from Fluent Home

Hello Cyndy thank you for the 5 star review!!! We would like to thank you for your positive feedback and being part of the Fluent family!!

Sep. 24th, 2021

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Eun Antelope, CA

Customer service Lady was very helpful thank you

2 years ago

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Reply from Fluent Home

Thank you for your 5 star review!!! We love hearing how our staff has helped!

Sep. 23rd, 2021

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Tony rhoda Mansfield, TX

I am not a tech guy. The tech team make having fluent a good choice.

2 years ago

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Reply from Fluent Home

Thank you Tony for the amazing review!!! We love hearing our staff made our customers comfortable with our services! Thank you for being part of the Fluent family!!!

Sep. 23rd, 2021

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Keith Hubbard Dallas, TX

Very professional And understanding Have very good patience

2 years ago

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Reply from Fluent Home

Hey Keith Hubbard. We appreciate the 5-star review! Thank you for choosing Fluent!

Sep. 29th, 2021

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byllierae szwetz Shaunavon, SK

Mandy P was phenomenal to work with to solve my problem

2 years ago

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Reply from Fluent Home

Hello Byllierae,
Thank you for leaving a positive review, and thank you for being a great customer!
Fluent

Aug. 11th, 2021

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Amanda W Saskatoon, SK

Mandy P handled my request professionally and timely!

2 years ago

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Reply from Fluent Home

Hello Amanda,
Thank you for your feedback, and thank you for being a great customer!
Fluent

Aug. 11th, 2021

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Lerma Scarborough, ON

The system is user friendly, tech support is awesome,

3 years ago

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Reply from Fluent Home

Hello Lerma. Thank you for the 5 star review! We love hearing our customers enjoy our services!!
Thank you for being part of the Fluent family!!

Sep. 24th, 2021

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Loren Damer Grande Prairie, AB

Meisha has been very helpful with getting our issues with system sorted out

3 years ago

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Reply from Fluent Home

Thanks so much for the review, Loren! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Aug. 25th, 2020

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Gloria Valles Tucson, AZ

They made switching over from my other company seemless.

3 years ago

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Reply from Fluent Home

Thank you for your review, Gloria! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 15th, 2020

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Candice Jones Calgary, AB

Great friendly customer service, very helpful!!!!

3 years ago

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Reply from Fluent Home

Thank you for your review, Candice! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 13th, 2020

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Meghan Hansen Edmonton, AB

So far they have been quick to address and fix issues we have had

3 years ago

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Reply from Fluent Home

Thank you for your review, Meghan! We always love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 8th, 2020

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Alan Arakaki O'Fallon, MO

I like the camera's that were installed, they are great.

3 years ago

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Reply from Fluent Home

Thank you for your review, Alan! We always love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 8th, 2020

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Leo Calgary, AB

Great costumer service , they know what their talking about

3 years ago

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Reply from Fluent Home

Thank you for your review, Leo! We always love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 8th, 2020

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Del Shreveport, LA

The initial set up was quick and easy as was the reinstall.

3 years ago

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Reply from Fluent Home

Thank you for your review, Del! We always love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 8th, 2020

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Matt Komsthoeft Edmonton, AB

Handled my calls quickly and effectively!

3 years ago

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Reply from Fluent Home

Thank you for your review, Matt! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 6th, 2020

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Dave Saskatoon, SK

Friendly staff, easy payment system, updated equipment.

3 years ago

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Reply from Fluent Home

Thanks so much for the review, Dave! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

May. 6th, 2020

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Kristopher Wiszowaty Red Deer, AB

Amanda was awesome and fixed my doorbell camera in no time

3 years ago

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Reply from Fluent Home

Thanks so much for the review, Kristopher! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

May. 6th, 2020

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Gag Saskatoon, SK

Very easy to talk to ,friendly , helpful and very polite .

3 years ago

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Reply from Fluent Home

Thank you for your review! We always love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 6th, 2020

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Derek Fort Saskatchewan, AB

Excellent we appreciate the service and friendly people

3 years ago

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Reply from Fluent Home

Thank you for your review, Derek! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 1st, 2020

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Kelly Pickering Pelican Narrows, SK

Works great great support Michelle was wonderful

3 years ago

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Reply from Fluent Home

Thanks so much for the review, Kelly! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

May. 1st, 2020

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maureen Saskatoon, SK

Casandra was excellent when I phoned in for service today.

3 years ago

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Reply from Fluent Home

Thanks so much for the review, Maureen! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

May. 1st, 2020

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Marisa Murakami Eugene, OR

Quick reaction to issues and friendly customer service

3 years ago

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Reply from Fluent Home

Thanks so much for the review, Marisa! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 29th, 2020

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Maria Pocatello, ID

We cancelled with your company because install was very shoddy and we were never set up on proper use.

3 years ago

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Reply from Fluent Home

Hello. We are so sorry to hear your experience wasn't awesome. We understand that you did cancel your account with us, but please don't hesitate to give us a call if you need help with anything from us.

Apr. 29th, 2020

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Sean McElligott Saskatoon, SK

Customer Service Wylleen is great. Very helpful.

3 years ago

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Reply from Fluent Home

Thanks so much for the review, Sean! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 24th, 2020

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Tootsie Innisfail, AB

The support staff was very helpful and was very quick.

3 years ago

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Reply from Fluent Home

Thank you for your review! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 24th, 2020

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Zeneyda Marin Burbank, CA

The efficiency of the company and the quickness of it.

3 years ago

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Reply from Fluent Home

Thank you for your review, Zeneyda! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 24th, 2020

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Aimee Wilson Fort Wayne, IN

Sam was very helpful today. She was patient and kind.

3 years ago

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Reply from Fluent Home

Thanks so much for the review, Aimee! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 24th, 2020

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Nancy Murphy Kelowna, BC

Brigette was great. Thanks but still waiting on my cameras

3 years ago

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roxanne chappelle Kansas City, MO

Fast and nice, friendly and knowledgeable

4 years ago

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Reply from Fluent Home

Thanks so much for the review, Roxanne! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 15th, 2020

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RENE MOLINA Indianapolis, IN

They are very nice, and have a good survice.

4 years ago

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Reply from Fluent Home

Thanks so much for the review, Rene! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 15th, 2020

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MZ.REDILOVEME GoGETTA0000 St Louis, MO

Christy was a big help very courteous 😊

4 years ago

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Reply from Fluent Home

Thanks so much for the review! Feel free to give us a call if you should need anything, and thank you for choosing Fluent Home!

Apr. 8th, 2020

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Niki Irving, TX

Great customer service ! Cherish was a big help today!

4 years ago

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Reply from Fluent Home

Thanks so much for the review, Niki! Feel free to give us a call if you should need anything, and thank you for choosing Fluent Home!

Apr. 8th, 2020

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Dan S Lloydminster, AB

Casandra helped me with my problem in less than 2 minutes. Great service.

4 years ago

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Reply from Fluent Home

Thanks so much for the review, Dan! Feel free to give us a call if you should need anything, and thank you for choosing Fluent Home!

Apr. 8th, 2020

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Shawn Blakney Edmonton, AB

Very helpful and friendly. Problem was resolved right away

4 years ago

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Reply from Fluent Home

Thanks so much for the review, Shawn! Feel free to give us a call if should you need anything. Thank you for choosing Fluent Home!

Apr. 1st, 2020

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Amanda Patton Red Deer, AB

Kasandra was very helpful today with my billing questions

4 years ago

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Reply from Fluent Home

Thank you so much for your review regarding Kasandra! We always love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home, and have a wonderful day, Amanda!

Apr. 1st, 2020

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Kierstan Johnson Saskatoon, SK

Very friendly and easy to navigate the system!

4 years ago

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Reply from Fluent Home

Thank you for your review, Kierstan! We love feedback about our agents and our system from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 1st, 2020

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Pat , AB

Sam was very friendly. Efficient and knowledgeable

4 years ago

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Reply from Fluent Home

Thanks so much for the review, Pat! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you need anything. Thank you for choosing Fluent Home!

Apr. 1st, 2020

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EDGAR LOMELI Las Vegas, NV

excellent customer service great people to talk to

4 years ago

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Reply from Fluent Home

Thanks so much for the review, Edgar! Feel free to give us a call if should you ever need anything, and thank you for choosing Fluent Home!

Mar. 24th, 2020