Name: Fluent Home
Rating: 3.3

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Meghan Hansen Edmonton, AB

So far they have been quick to address and fix issues we have had

3 years ago

Reply from Fluent Home

Thank you for your review, Meghan! We always love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 8th, 2020

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Alan Arakaki O'Fallon, MO

I like the camera's that were installed, they are great.

3 years ago

Reply from Fluent Home

Thank you for your review, Alan! We always love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 8th, 2020

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Leo Calgary, AB

Great costumer service , they know what their talking about

3 years ago

Reply from Fluent Home

Thank you for your review, Leo! We always love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 8th, 2020

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Del Shreveport, LA

The initial set up was quick and easy as was the reinstall.

3 years ago

Reply from Fluent Home

Thank you for your review, Del! We always love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 8th, 2020

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Matt Komsthoeft Edmonton, AB

Handled my calls quickly and effectively!

3 years ago

Reply from Fluent Home

Thank you for your review, Matt! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 6th, 2020

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Dave Saskatoon, SK

Friendly staff, easy payment system, updated equipment.

3 years ago

Reply from Fluent Home

Thanks so much for the review, Dave! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

May. 6th, 2020

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Kristopher Wiszowaty Red Deer, AB

Amanda was awesome and fixed my doorbell camera in no time

3 years ago

Reply from Fluent Home

Thanks so much for the review, Kristopher! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

May. 6th, 2020

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Gag Saskatoon, SK

Very easy to talk to ,friendly , helpful and very polite .

3 years ago

Reply from Fluent Home

Thank you for your review! We always love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 6th, 2020

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Derek Fort Saskatchewan, AB

Excellent we appreciate the service and friendly people

3 years ago

Reply from Fluent Home

Thank you for your review, Derek! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 1st, 2020

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Kelly Pickering Pelican Narrows, SK

Works great great support Michelle was wonderful

3 years ago

Reply from Fluent Home

Thanks so much for the review, Kelly! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

May. 1st, 2020

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maureen Saskatoon, SK

Casandra was excellent when I phoned in for service today.

3 years ago

Reply from Fluent Home

Thanks so much for the review, Maureen! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

May. 1st, 2020

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Marisa Murakami Eugene, OR

Quick reaction to issues and friendly customer service

3 years ago

Reply from Fluent Home

Thanks so much for the review, Marisa! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 29th, 2020

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Maria Pocatello, ID

We cancelled with your company because install was very shoddy and we were never set up on proper use.

3 years ago

Reply from Fluent Home

Hello. We are so sorry to hear your experience wasn't awesome. We understand that you did cancel your account with us, but please don't hesitate to give us a call if you need help with anything from us.

Apr. 29th, 2020

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Sean McElligott Saskatoon, SK

Customer Service Wylleen is great. Very helpful.

3 years ago

Reply from Fluent Home

Thanks so much for the review, Sean! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 24th, 2020

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Tootsie Innisfail, AB

The support staff was very helpful and was very quick.

3 years ago

Reply from Fluent Home

Thank you for your review! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 24th, 2020

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Zeneyda Marin Burbank, CA

The efficiency of the company and the quickness of it.

3 years ago

Reply from Fluent Home

Thank you for your review, Zeneyda! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 24th, 2020

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Aimee Wilson Fort Wayne, IN

Sam was very helpful today. She was patient and kind.

3 years ago

Reply from Fluent Home

Thanks so much for the review, Aimee! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 24th, 2020

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Nancy Murphy Kelowna, BC

Brigette was great. Thanks but still waiting on my cameras

3 years ago

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roxanne chappelle Kansas City, MO

Fast and nice, friendly and knowledgeable

3 years ago

Reply from Fluent Home

Thanks so much for the review, Roxanne! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 15th, 2020

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RENE MOLINA Indianapolis, IN

They are very nice, and have a good survice.

3 years ago

Reply from Fluent Home

Thanks so much for the review, Rene! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 15th, 2020

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MZ.REDILOVEME GoGETTA0000 St Louis, MO

Christy was a big help very courteous 😊

3 years ago

Reply from Fluent Home

Thanks so much for the review! Feel free to give us a call if you should need anything, and thank you for choosing Fluent Home!

Apr. 8th, 2020

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Niki Irving, TX

Great customer service ! Cherish was a big help today!

3 years ago

Reply from Fluent Home

Thanks so much for the review, Niki! Feel free to give us a call if you should need anything, and thank you for choosing Fluent Home!

Apr. 8th, 2020

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Dan S Lloydminster, AB

Casandra helped me with my problem in less than 2 minutes. Great service.

3 years ago

Reply from Fluent Home

Thanks so much for the review, Dan! Feel free to give us a call if you should need anything, and thank you for choosing Fluent Home!

Apr. 8th, 2020

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Shawn Blakney Edmonton, AB

Very helpful and friendly. Problem was resolved right away

3 years ago

Reply from Fluent Home

Thanks so much for the review, Shawn! Feel free to give us a call if should you need anything. Thank you for choosing Fluent Home!

Apr. 1st, 2020

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Amanda Patton Red Deer, AB

Kasandra was very helpful today with my billing questions

3 years ago

Reply from Fluent Home

Thank you so much for your review regarding Kasandra! We always love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home, and have a wonderful day, Amanda!

Apr. 1st, 2020

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Kierstan Johnson Saskatoon, SK

Very friendly and easy to navigate the system!

3 years ago

Reply from Fluent Home

Thank you for your review, Kierstan! We love feedback about our agents and our system from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 1st, 2020

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Pat , AB

Sam was very friendly. Efficient and knowledgeable

3 years ago

Reply from Fluent Home

Thanks so much for the review, Pat! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you need anything. Thank you for choosing Fluent Home!

Apr. 1st, 2020

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EDGAR LOMELI Las Vegas, NV

excellent customer service great people to talk to

3 years ago

Reply from Fluent Home

Thanks so much for the review, Edgar! Feel free to give us a call if should you ever need anything, and thank you for choosing Fluent Home!

Mar. 24th, 2020

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Toadette Stoddart Thompson, MB

Amanda was very friendly helped with all my questions.

3 years ago

Reply from Fluent Home

Hello Toadette, We are happy to hear you had such a great experience with Amanda! She is a great addition to our team and we are happy to have her! If you have any questions or concerns please feel free to call us at 855-238-4826. Thank you for being a part of Fluent. Have a great day!

Mar. 19th, 2020

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Sbc Edmonton, AB

Customer service good excellent great company

3 years ago

Reply from Fluent Home

Thank you for your review! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Mar. 2nd, 2020

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Randy Beuglet Montreal, QC

Noone has called to checkup like i was told system is ripoff for what i got, doorbell camera very glitchy not satisfied at all.

3 years ago

Reply from Fluent Home

Hello. We are so sorry to hear your experience wasn't awesome. Fluent would love to get this turned around for you. Do you mind sending us your contact information in a private message so we can reach out to you?

Feb. 25th, 2020

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Leanna Peters Vancouver, BC

Friendly and fast service and solving my problem

3 years ago

Reply from Fluent Home

Hello Leanna - Thanks so much for the review! Feel free to give us a call if should you need anything. Thank you for choosing Fluent Home!

Feb. 21st, 2020

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Dar Stack Martensville, SK

Excellent customer service! Reliable security.

3 years ago

Reply from Fluent Home

Hi Dar! Thank you for your review! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Feb. 21st, 2020

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Ted van den Boomen Carstairs, AB

Good and friendly service.Clear answers .

3 years ago

Reply from Fluent Home

Hi Ted! Thank you for your review! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Feb. 21st, 2020

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Rudolph slone Louisville, KY

Have tried to cancel service for almost a month. Just get promises to have someone to call me.will never use or recommend to a yone....

3 years ago

Reply from Fluent Home

Hey Rudolph, we are sorry to hear about the troubles you had terminating your agreement. We are happy to see that this has since been resolved, and wish you the best!

Feb. 18th, 2020

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Donetta Milner Greenville, SC

David C did a excelent job helping me get my door bell camera working again!

1 year ago

Reply from Fluent Home

Hello Donetta, Thank you for the 5 star review!!! We will make sure David knows they were mentioned in the review. We are happy David was able to help resolve your issue. We appreciate you taking the time to write this review. Thank you again for the amazing review!!!

Mar. 11th, 2022

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Kim

Great- reset my password it was easy. Great customer service

1 year ago

Reply from Fluent Home

Hello Kim, Thank you for the 5 star review!! We love hearing how we have helped our customers! Thank you again for the amazing review!!

Feb. 15th, 2022

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Len Huber Regina, SK

Service was great, received a call back when I requested one.

1 year ago

Reply from Fluent Home

Hello Len, Thank you for the 5 star review!!! Appreciate you taking the time to share what you love about Fluent. Thank you gain for the amazing review!!!

Dec. 8th, 2021

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Eleanor Columbus, OH

It took forever to get Dylan but he was perfect once I got to him!!

1 year ago

Reply from Fluent Home

Hello Eleanor, Thank you for the 5 star review!! We love knowing our agent was able to help you!! I will make sure Dylan knows he was mentioned!!!! Thank you again for the 5 star review!!!

Nov. 3rd, 2021

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TJ Hooker Calgary, AB

PROMPT, POLITE AND PROFESSIONAL 10/10. Thank you Amanda for your help tonight.

2 years ago

Reply from Fluent Home

Hello TJ, Thank you so much for leaving a positive review! We are so glad you had a good experience. Thank you for being such a great customer! Fluent

Aug. 11th, 2021

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Verified Customer

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Dennis Smith Richmond, IN

Been with them two years not a call at all.

2 years ago

Reply from Fluent Home

Hello Dennis, I am sorry you had a bad experience. How can we correct this for you? Please call us at 855.238.4826. Look forward to hearing from you!!!

Nov. 4th, 2021

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Verified Customer

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Chad graves Owensboro, KY

Nothing works properly. Our cameras don't work at all.

2 years ago

Reply from Fluent Home

Hello Chad, I am sorry you had a bad experience. We would love to correct this for you! Please call us at 855.238.4826. Look forward to hearing from you!!!

Nov. 4th, 2021

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Verified Customer

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Dalton Roska

Don't answer their phones. Keep you on hold for hours

2 years ago

Reply from Fluent Home

Hello Dalton, I am sorry you had a bad experience. How can we correct this for you? Please call us at 855.238.4826. We look forward to hearing from you!!!

Nov. 6th, 2021

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Verified Customer

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Larry Craft Columbus, OH

Your customer service and support are poor.

2 years ago

Reply from Fluent Home

Hello Larry, I am so sorry you had a bad experience. How can we correct this for you? Please call us at 855.238.4826. We look forward to hearing from you!!

Nov. 6th, 2021

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Verified Customer

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Liz Dombard Columbus, OH

Have terrible, consumer unfriendly contracts

2 years ago

Reply from Fluent Home

Hello Liz, I am sorry you had a bad experience. How can we correct this for you ? Please call us at 855.238.4826. Look forward to hearing from you!!

Nov. 6th, 2021

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Verified Customer

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rob Shelby, MT

Horrible system and impossible to get off contract.

2 years ago

Reply from Fluent Home

Hello Rob, I am sorry you had a bad experience. How can we correct this for you? We would love to discuss you account with you! Please call us at 855.238.4826. We look forward to hearing from you!

Nov. 6th, 2021

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Verified Customer

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TREVOR BAKER

Terrible product knowledge - sold me a white elephant

2 years ago

Reply from Fluent Home

Hello Trevor, I am sorry you had a bad experience. How can we correct this for you? We look forward to hearing from you!! Please call us at 855.238.4826.

Nov. 6th, 2021

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Verified Customer

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Kevin

Poor equipment, poor customer service, expensive

2 years ago

Reply from Fluent Home

Hello Kevin, I am sorry you had a bad experience. How can I correct this for you? Please reach out to us at 855.238.4826. Look forward to hearing from you!!!

Nov. 6th, 2021

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Verified Customer

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Denise

No call back have items that don't work half the time

2 years ago

Reply from Fluent Home

Hello! Thank you for sharing your experience, we are very sorry to hear that it has not been a good one. Please feel free to contact us by email at [email protected] or by phone at 855-238-4826 and we would be happy to take the appropriate action. Thank you!

Nov. 4th, 2021

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Verified Customer

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Arnold Wiens

Some of the phone personnel are hard to understand.

2 years ago

Reply from Fluent Home

Hello! Thank you for sharing your experience, we are sorry to hear that it has not been a good one. We can certainly understand the importance of being able to communicate with an agent over the phone. Thank you for your feed back!

Nov. 4th, 2021