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Fluent Security

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822 User Reviews

6.5

Overall Score

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Shawn Blakney Edmonton, AB

Very helpful and friendly. Problem was resolved right away

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Shawn! Feel free to give us a call if should you need anything. Thank you for choosing Fluent Home!

Apr. 1st, 2020

star star star star star

Amanda Patton Red Deer, AB

Kasandra was very helpful today with my billing questions

1 year ago

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Reply from Fluent Security

Thank you so much for your review regarding Kasandra! We always love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home, and have a wonderful day, Amanda!

Apr. 1st, 2020

star star star star star

Kierstan Johnson Saskatoon, SK

Very friendly and easy to navigate the system!

1 year ago

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Reply from Fluent Security

Thank you for your review, Kierstan! We love feedback about our agents and our system from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 1st, 2020

star star star star star

Pat , AB

Sam was very friendly. Efficient and knowledgeable

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Pat! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you need anything. Thank you for choosing Fluent Home!

Apr. 1st, 2020

star star star star star

EDGAR LOMELI Las Vegas, NV

excellent customer service great people to talk to

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Edgar! Feel free to give us a call if should you ever need anything, and thank you for choosing Fluent Home!

Mar. 24th, 2020

star star star star star

Toadette Stoddart Thompson, MB

Amanda was very friendly helped with all my questions.

1 year ago

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Reply from Fluent Security

Hello Toadette, We are happy to hear you had such a great experience with Amanda! She is a great addition to our team and we are happy to have her! If you have any questions or concerns please feel free to call us at 855-238-4826. Thank you for being a part of Fluent. Have a great day!

Mar. 19th, 2020

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ferdinand carpentier Redwater, AB

I totally don’t like the company Although the lady on the phone was very friendly and helpful A very annoying music as while you wait on the phone

1 year ago

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Reply from Fluent Security

Hello Ferdinand, we are happy to hear you had a good experience with our agent! Please give us a call at 855-238-4826. We would be happy to address any issues you are having!

Mar. 17th, 2020

star star star star star

Sam Gentile Kitchener, ON

Great service and great customer support.

1 year ago

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Reply from Fluent Security

Thanks so much for the review! Feel free to give us a call if should you need anything. Thank you for choosing Fluent Home!

Mar. 2nd, 2020

star star star star star

Sbc Edmonton, AB

Customer service good excellent great company

1 year ago

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Reply from Fluent Security

Thank you for your review! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Mar. 2nd, 2020

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Randy Beuglet Montreal, QC

Noone has called to checkup like i was told system is ripoff for what i got, doorbell camera very glitchy not satisfied at all.

1 year ago

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Reply from Fluent Security

Hello. We are so sorry to hear your experience wasn't awesome. Fluent would love to get this turned around for you. Do you mind sending us your contact information in a private message so we can reach out to you?

Feb. 25th, 2020

star star star star star

Leanna Peters Vancouver, BC

Friendly and fast service and solving my problem

1 year ago

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Reply from Fluent Security

Hello Leanna - Thanks so much for the review! Feel free to give us a call if should you need anything. Thank you for choosing Fluent Home!

Feb. 21st, 2020

star star star star star

Dar Stack Martensville, SK

Excellent customer service! Reliable security.

1 year ago

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Reply from Fluent Security

Hi Dar! Thank you for your review! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Feb. 21st, 2020

star star star star star

Ted van den Boomen Carstairs, AB

Good and friendly service.Clear answers .

1 year ago

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Reply from Fluent Security

Hi Ted! Thank you for your review! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Feb. 21st, 2020

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Rudolph slone Louisville, KY

Have tried to cancel service for almost a month. Just get promises to have someone to call me.will never use or recommend to a yone....

1 year ago

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Reply from Fluent Security

Hey Rudolph, we are sorry to hear about the troubles you had terminating your agreement. We are happy to see that this has since been resolved, and wish you the best!

Feb. 18th, 2020

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Arnold Wiens

Some of the phone personnel are hard to understand.

5 months ago

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Denise

No call back have items that don't work half the time

5 months ago

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Christy Dewalt

Poor billing practices, little attention to clients

5 months ago

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Kara Di. Thompson, MB

Always awesome friendly service, reliable.

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Kara! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 17th, 2020

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Kash St. John's, NL

Bad customer service experience. Confusing contracts. Faulty equipment that they will try to oversell. False promises.

1 year ago

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Reply from Fluent Security

Hi Kash, thank you for your review. We're sorry to hear that you've had a bad experience! We're going to messgae you directly to see how we can help!

Feb. 27th, 2020

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CHRISTOPHER FINCH

They are near impossible to cancel once your contract is up. Apparently a manger must be in for you to cancel

1 year ago

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Reply from Fluent Security

We are sorry to hear about the trouble you had, we were unable to locate your file, but if you still need assistance, please send an email to . Thank you!

Feb. 18th, 2020

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Sharon Red Deer, AB

Poor experience with customer service today

1 year ago

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Reply from Fluent Security

Hello. We are so sorry to hear your experience wasn't awesome. Fluent would love to get this turned around for you. If you could please give us a call at 855-238-4826, or send us an email with more details so that we can look into this further for you, that would be much appreciated! Thank you for your time, and we hope to hear from you soon!

Apr. 8th, 2020

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Sue Bossier City, LA

This company sucks! 30 min on hold and sensors going off all the time.

4 years ago

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Reply from Fluent Security

Hi Sue - thank you for your feedback. Fluent recently discovered and we are working through our reviews. Please contact our office at 855.238.4826 for further assistance.

Feb. 21st, 2020

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