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Fluent Security

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801 User Reviews

6.6

Overall Score

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star star star star star

Conor Grier Kansas City, MO

Christy was knowledgeable and very helpful in assisting me in my move.

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Conor! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 8th, 2020

star star star star star_border

Tera Hobbema, AB

Overall a very good system. Not able to get everything I would like because of the internet

1 year ago

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Reply from Fluent Security

Thank you for your review, Tera! We love getting feedback from our customers. If anything changes with your internet in the future and you would like to add something to your system at that time, please don't hesitate to reach out to us for options! In the meantime, let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 8th, 2020

star star star star star

Kurtis Stafford Melfort, SK

Called for an update on my users, very fast service and very polite!

1 year ago

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Reply from Fluent Security

Thank you for your review! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Mar. 12th, 2020

star star star star star

[email protected] Medicine Hat, AB

Answer promptly, knowledgable in solving our problem. Always pleasant

1 year ago

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Reply from Fluent Security

Thank you for your review! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Mar. 2nd, 2020

star star star star star

maxime La Prairie, QC

Great technology. The tech was very professional and the app is easy to use

1 year ago

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Reply from Fluent Security

Thank you for your review! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Mar. 2nd, 2020

star star star star star

Willard williames Kansas City, MO

Kyler was super very helpful and amazing he gave great training

2 years ago

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Reply from Fluent Security

Hi Willard! Thank you for the review! Fluent recently discovered w so we're working our way through these reviews. Please let us know if we can help in any way!

Feb. 21st, 2020

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Loren Damer Grande Prairie, AB

Meisha has been very helpful with getting our issues with system sorted out

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Loren! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Aug. 25th, 2020

star star star star star

Gloria Valles Tucson, AZ

They made switching over from my other company seemless.

1 year ago

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Reply from Fluent Security

Thank you for your review, Gloria! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 15th, 2020

star star star star star

Candice Jones Calgary, AB

Great friendly customer service, very helpful!!!!

1 year ago

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Reply from Fluent Security

Thank you for your review, Candice! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 13th, 2020

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Meghan Hansen Edmonton, AB

So far they have been quick to address and fix issues we have had

1 year ago

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Reply from Fluent Security

Thank you for your review, Meghan! We always love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 8th, 2020

star star star star star

Alan Arakaki O'Fallon, MO

I like the camera's that were installed, they are great.

1 year ago

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Reply from Fluent Security

Thank you for your review, Alan! We always love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 8th, 2020

star star star star star

Leo Calgary, AB

Great costumer service , they know what their talking about

1 year ago

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Reply from Fluent Security

Thank you for your review, Leo! We always love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 8th, 2020

star star star star star

Del Shreveport, LA

The initial set up was quick and easy as was the reinstall.

1 year ago

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Reply from Fluent Security

Thank you for your review, Del! We always love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 8th, 2020

star star star star star

Matt Komsthoeft Edmonton, AB

Handled my calls quickly and effectively!

1 year ago

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Reply from Fluent Security

Thank you for your review, Matt! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 6th, 2020

star star star star star

Dave Saskatoon, SK

Friendly staff, easy payment system, updated equipment.

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Dave! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

May. 6th, 2020

star star star star star

Kristopher Wiszowaty Red Deer, AB

Amanda was awesome and fixed my doorbell camera in no time

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Kristopher! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

May. 6th, 2020

star star star star star

Gag Saskatoon, SK

Very easy to talk to ,friendly , helpful and very polite .

1 year ago

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Reply from Fluent Security

Thank you for your review! We always love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 6th, 2020

star star star star star

Derek Fort Saskatchewan, AB

Excellent we appreciate the service and friendly people

1 year ago

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Reply from Fluent Security

Thank you for your review, Derek! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 1st, 2020

star star star star star

Kelly Pickering Pelican Narrows, SK

Works great great support Michelle was wonderful

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Kelly! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

May. 1st, 2020

star star star star star

maureen Saskatoon, SK

Casandra was excellent when I phoned in for service today.

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Maureen! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

May. 1st, 2020

star star star star star

Marisa Murakami Eugene, OR

Quick reaction to issues and friendly customer service

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Marisa! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 29th, 2020

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Maria Pocatello, ID

We cancelled with your company because install was very shoddy and we were never set up on proper use.

1 year ago

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Reply from Fluent Security

Hello. We are so sorry to hear your experience wasn't awesome. We understand that you did cancel your account with us, but please don't hesitate to give us a call if you need help with anything from us.

Apr. 29th, 2020

star star star star star

Sean McElligott Saskatoon, SK

Customer Service Wylleen is great. Very helpful.

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Sean! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 24th, 2020

star star star star star

Tootsie Innisfail, AB

The support staff was very helpful and was very quick.

1 year ago

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Reply from Fluent Security

Thank you for your review! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 24th, 2020

star star star star star

Zeneyda Marin Burbank, CA

The efficiency of the company and the quickness of it.

1 year ago

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Reply from Fluent Security

Thank you for your review, Zeneyda! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 24th, 2020

star star star star star

Aimee Wilson Fort Wayne, IN

Sam was very helpful today. She was patient and kind.

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Aimee! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 24th, 2020

star star star star star

Nancy Murphy Kelowna, BC

Brigette was great. Thanks but still waiting on my cameras

1 year ago

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roxanne chappelle Kansas City, MO

Fast and nice, friendly and knowledgeable

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Roxanne! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 15th, 2020

star star star star star

RENE MOLINA Indianapolis, IN

They are very nice, and have a good survice.

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Rene! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 15th, 2020

star star star star star

MZ.REDILOVEME GoGETTA0000 St Louis, MO

Christy was a big help very courteous 😊

1 year ago

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Reply from Fluent Security

Thanks so much for the review! Feel free to give us a call if you should need anything, and thank you for choosing Fluent Home!

Apr. 8th, 2020

star star star star star

Niki Irving, TX

Great customer service ! Cherish was a big help today!

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Niki! Feel free to give us a call if you should need anything, and thank you for choosing Fluent Home!

Apr. 8th, 2020

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Dan S Lloydminster, AB

Casandra helped me with my problem in less than 2 minutes. Great service.

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Dan! Feel free to give us a call if you should need anything, and thank you for choosing Fluent Home!

Apr. 8th, 2020

star star star star star

Shawn Blakney Edmonton, AB

Very helpful and friendly. Problem was resolved right away

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Shawn! Feel free to give us a call if should you need anything. Thank you for choosing Fluent Home!

Apr. 1st, 2020

star star star star star

Amanda Patton Red Deer, AB

Kasandra was very helpful today with my billing questions

1 year ago

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Reply from Fluent Security

Thank you so much for your review regarding Kasandra! We always love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home, and have a wonderful day, Amanda!

Apr. 1st, 2020

star star star star star

Kierstan Johnson Saskatoon, SK

Very friendly and easy to navigate the system!

1 year ago

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Reply from Fluent Security

Thank you for your review, Kierstan! We love feedback about our agents and our system from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 1st, 2020

star star star star star

Pat , AB

Sam was very friendly. Efficient and knowledgeable

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Pat! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you need anything. Thank you for choosing Fluent Home!

Apr. 1st, 2020

star star star star star

EDGAR LOMELI Las Vegas, NV

excellent customer service great people to talk to

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Edgar! Feel free to give us a call if should you ever need anything, and thank you for choosing Fluent Home!

Mar. 24th, 2020

star star star star star

Toadette Stoddart Thompson, MB

Amanda was very friendly helped with all my questions.

1 year ago

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Reply from Fluent Security

Hello Toadette, We are happy to hear you had such a great experience with Amanda! She is a great addition to our team and we are happy to have her! If you have any questions or concerns please feel free to call us at 855-238-4826. Thank you for being a part of Fluent. Have a great day!

Mar. 19th, 2020

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ferdinand carpentier Redwater, AB

I totally don’t like the company Although the lady on the phone was very friendly and helpful A very annoying music as while you wait on the phone

1 year ago

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Reply from Fluent Security

Hello Ferdinand, we are happy to hear you had a good experience with our agent! Please give us a call at 855-238-4826. We would be happy to address any issues you are having!

Mar. 17th, 2020

star star star star star

Sam Gentile Kitchener, ON

Great service and great customer support.

1 year ago

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Reply from Fluent Security

Thanks so much for the review! Feel free to give us a call if should you need anything. Thank you for choosing Fluent Home!

Mar. 2nd, 2020

star star star star star

Sbc Edmonton, AB

Customer service good excellent great company

1 year ago

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Reply from Fluent Security

Thank you for your review! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Mar. 2nd, 2020

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Randy Beuglet Montreal, QC

Noone has called to checkup like i was told system is ripoff for what i got, doorbell camera very glitchy not satisfied at all.

1 year ago

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Reply from Fluent Security

Hello. We are so sorry to hear your experience wasn't awesome. Fluent would love to get this turned around for you. Do you mind sending us your contact information in a private message so we can reach out to you?

Feb. 25th, 2020

star star star star star

Leanna Peters Vancouver, BC

Friendly and fast service and solving my problem

1 year ago

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Reply from Fluent Security

Hello Leanna - Thanks so much for the review! Feel free to give us a call if should you need anything. Thank you for choosing Fluent Home!

Feb. 21st, 2020

star star star star star

Dar Stack Martensville, SK

Excellent customer service! Reliable security.

1 year ago

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Reply from Fluent Security

Hi Dar! Thank you for your review! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Feb. 21st, 2020

star star star star star

Ted van den Boomen Carstairs, AB

Good and friendly service.Clear answers .

1 year ago

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Reply from Fluent Security

Hi Ted! Thank you for your review! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Feb. 21st, 2020

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Rudolph slone Louisville, KY

Have tried to cancel service for almost a month. Just get promises to have someone to call me.will never use or recommend to a yone....

1 year ago

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Reply from Fluent Security

Hey Rudolph, we are sorry to hear about the troubles you had terminating your agreement. We are happy to see that this has since been resolved, and wish you the best!

Feb. 18th, 2020

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Kara Di. Thompson, MB

Always awesome friendly service, reliable.

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Kara! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 17th, 2020

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Kash St. John's, NL

Bad customer service experience. Confusing contracts. Faulty equipment that they will try to oversell. False promises.

1 year ago

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Reply from Fluent Security

Hi Kash, thank you for your review. We're sorry to hear that you've had a bad experience! We're going to messgae you directly to see how we can help!

Feb. 27th, 2020

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CHRISTOPHER FINCH

They are near impossible to cancel once your contract is up. Apparently a manger must be in for you to cancel

1 year ago

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Reply from Fluent Security

We are sorry to hear about the trouble you had, we were unable to locate your file, but if you still need assistance, please send an email to . Thank you!

Feb. 18th, 2020

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Sharon Red Deer, AB

Poor experience with customer service today

1 year ago

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Reply from Fluent Security

Hello. We are so sorry to hear your experience wasn't awesome. Fluent would love to get this turned around for you. If you could please give us a call at 855-238-4826, or send us an email with more details so that we can look into this further for you, that would be much appreciated! Thank you for your time, and we hope to hear from you soon!

Apr. 8th, 2020

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