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Fluent Security

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728 User Reviews

6.5

Overall Score

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star star star star star

sherry smeltzer Lethbridge, AB

michelle was fantastic in helping me solve the problem with logging in to my phone

1 year ago

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Reply from Fluent Security

Hello Sherry! Thanks so much for the review! Feel free to give us a call if should you need anything. Thank you for choosing Fluent Home!

Feb. 21st, 2020

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Eugene

Nothing but headaches. Honestly the worst company I have ever dealt with. Make sure folks you really look into them and look at other company’s that will keep your place and you safe. Not about there money!!

1 year ago

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Reply from Fluent Security

Hey Eugene, We were unable to locate your file, but would like to understand your review a bit more. Please contact us by emailing Thank you!

Feb. 18th, 2020

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BHill Romer Omaha, NE

My alarm service has ben excellent so far. I really like the equipment, and it costs less than ADT.

2 years ago

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Reply from Fluent Security

Hi Bhill Romer, thank you for the review! We're sorry we're getting back to you so late - Fluent just recently discovered .

Feb. 21st, 2020

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Patricia Canfiels Las Vegas, NV

My system is down more then it is working! They send incompetent techs who leave your peppery in worse shape then before the worked on it! Takes forever to get someone to service the equipment! Do not recommend!

2 years ago

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Reply from Fluent Security

Hi Patricia - Thank you for your review! Fluent has recently discovered . We are currently working through our reviews. Should you still need assistance, contact us at 855.238.4826.

Feb. 21st, 2020

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Loren Damer Grande Prairie, AB

Meisha has been very helpful with getting our issues with system sorted out

10 months ago

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Reply from Fluent Security

Thanks so much for the review, Loren! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Aug. 25th, 2020

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Micheal Simmons Los Angeles, CA

Very quick to respond to my need for makibg a payment and resetting the app.

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Micheal! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

May. 20th, 2020

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Alba Ramirez Irving, TX

Love the customer service ! Today Bridgette was the one who assist me (:

1 year ago

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Reply from Fluent Security

Thank you for your review, Alba! We always love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 15th, 2020

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Kyle Seymour Grande Prairie, AB

Prompt at answering the phone and they are there to help any way they can.

1 year ago

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Reply from Fluent Security

Thank you for your review, Kyle! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 15th, 2020

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Leon Mildenberger Wetaskiwin, AB

Had a wonderful experience with Amanda helping me reconnect our doorbell camera.

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Leon! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

May. 15th, 2020

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Jessica Wilson Lynchburg, VA

They answered very quickly and helped me right away! Very friendly service!

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Jessica! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

May. 15th, 2020

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Patti Casey Upper Tantallon, NS

The person I was dealing with was friendly and every polite.

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Patti! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

May. 13th, 2020

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D. Kovac Pincourt, QC

Always really helpful customer service and tech support staff

1 year ago

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Reply from Fluent Security

Thank you for your review! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 8th, 2020

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Victor Vancouver, WA

Great Customer Service outstanding thank you so much everyone please be safe

1 year ago

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Reply from Fluent Security

Thank you for your review, Victor! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 8th, 2020

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Rita Bartolo Denver, CO

Have had Fluent for over year. No issues. Great Customer Service by Michelle.

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Rita! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

May. 1st, 2020

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Jimmy Chaddick Indianapolis, IN

Microphone on cameras could be better. Person at camera cannot hear person inside.

1 year ago

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Reply from Fluent Security

Thank you for your review, Jimmy! We love feedback on how we can improve! If you have a few minutes to troubleshoot, please give us a call at 855.238.4826 and an Account Specialist with Technical Support can help you look into the microphone problem to see what can be done! Thank you for choosing Fluent Home!

Apr. 29th, 2020

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Karen B Sikeston, MO

They have been very nice & Attentive for questions & concerns

1 year ago

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Reply from Fluent Security

Thank you for your review, Karen! We love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 29th, 2020

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Fred Klein Calgary, AB

I have had very good service. Excellent. Bridgette did great.

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Fred! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 24th, 2020

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Fallon Walters Mount Pearl, NL

Very easy to deal with so far. Video record on doorbell not working lately however.

1 year ago

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Reply from Fluent Security

Thanks so much for the review! If the video feed isn't working, the recording rules may just need to be switched on. If you have a few minutes to troubleshoot, please give us a call at 855.238.4826 and we would be happy to help! Thank you for choosing Fluent Home!

Apr. 24th, 2020

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Richard Robins West Jordan, UT

Excellent!! Called about video limit and received quick answer

1 year ago

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Reply from Fluent Security

Thank you for your review, Richard! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 24th, 2020

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Nikki Okotoks, AB

They have been good to deal with. Customer service reps are always friendly.

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Nikki! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 24th, 2020

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Karamjit Aulakh Edmonton, AB

The system is very easy to use and easy to get hold of customer service.

1 year ago

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Reply from Fluent Security

Thank you for your review, Karamijit! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 24th, 2020

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Leo hynes Edmonton, AB

I’ve always received good service whenever I need to contact them

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Leo! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 22nd, 2020

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Kathy Cincinnati, OH

Easy to use. Do not need the emails that are sent when the system is armed or disarmed!

1 year ago

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Reply from Fluent Security

Thank you for your review, Kathy! We always love getting feedback from our customers. If you would like to turn the armed/disarmed notification off, that can be done through the notification section on your app. If you would like an agent to walk you through that process or if there is anything else we can help you with, please don't hesitate to give us a call! Thank you for choosing Fluent Home!

Apr. 22nd, 2020

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maci ardoin North Las Vegas, NV

Amazing service!! Great help and will definitely recommend to everyone !!

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Maci! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 22nd, 2020

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Kim kruhlak Bonnyville, AB

So easy and quick service !! Fluent reps have always been amazing to deal with

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Kim! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 22nd, 2020

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Allyson Bonnyville, AB

Their customer service is top notch. Bridgette was very attentive and helpful!

1 year ago

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Reply from Fluent Security

Thank you for your review, Allyson! We always love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 17th, 2020

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Heidi Christensen Tacoma, WA

She was very helpful and efficient. My concerns were addressed easily and quickly.

1 year ago

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Reply from Fluent Security

Thank you for your review, Heidi! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 8th, 2020

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Corinne Kalasky Portland, OR

Always a good experience with top-notch customer service representatives!

1 year ago

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Reply from Fluent Security

Thank you for your review, Corinne! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 8th, 2020

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Conor Grier Kansas City, MO

Christy was knowledgeable and very helpful in assisting me in my move.

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Conor! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 8th, 2020

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Tera Hobbema, AB

Overall a very good system. Not able to get everything I would like because of the internet

1 year ago

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Reply from Fluent Security

Thank you for your review, Tera! We love getting feedback from our customers. If anything changes with your internet in the future and you would like to add something to your system at that time, please don't hesitate to reach out to us for options! In the meantime, let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Apr. 8th, 2020

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Kurtis Stafford Melfort, SK

Called for an update on my users, very fast service and very polite!

1 year ago

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Reply from Fluent Security

Thank you for your review! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Mar. 12th, 2020

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[email protected] Medicine Hat, AB

Answer promptly, knowledgable in solving our problem. Always pleasant

1 year ago

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Reply from Fluent Security

Thank you for your review! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Mar. 2nd, 2020

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maxime La Prairie, QC

Great technology. The tech was very professional and the app is easy to use

1 year ago

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Reply from Fluent Security

Thank you for your review! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

Mar. 2nd, 2020

star star star star star

Willard williames Kansas City, MO

Kyler was super very helpful and amazing he gave great training

2 years ago

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Reply from Fluent Security

Hi Willard! Thank you for the review! Fluent recently discovered w so we're working our way through these reviews. Please let us know if we can help in any way!

Feb. 21st, 2020

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Gloria Valles Tucson, AZ

They made switching over from my other company seemless.

1 year ago

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Reply from Fluent Security

Thank you for your review, Gloria! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 15th, 2020

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Candice Jones Calgary, AB

Great friendly customer service, very helpful!!!!

1 year ago

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Reply from Fluent Security

Thank you for your review, Candice! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 13th, 2020

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Meghan Hansen Edmonton, AB

So far they have been quick to address and fix issues we have had

1 year ago

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Reply from Fluent Security

Thank you for your review, Meghan! We always love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 8th, 2020

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Alan Arakaki O'Fallon, MO

I like the camera's that were installed, they are great.

1 year ago

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Reply from Fluent Security

Thank you for your review, Alan! We always love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 8th, 2020

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Leo Calgary, AB

Great costumer service , they know what their talking about

1 year ago

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Reply from Fluent Security

Thank you for your review, Leo! We always love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 8th, 2020

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Del Shreveport, LA

The initial set up was quick and easy as was the reinstall.

1 year ago

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Reply from Fluent Security

Thank you for your review, Del! We always love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 8th, 2020

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Matt Komsthoeft Edmonton, AB

Handled my calls quickly and effectively!

1 year ago

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Reply from Fluent Security

Thank you for your review, Matt! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 6th, 2020

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Dave Saskatoon, SK

Friendly staff, easy payment system, updated equipment.

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Dave! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

May. 6th, 2020

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Kristopher Wiszowaty Red Deer, AB

Amanda was awesome and fixed my doorbell camera in no time

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Kristopher! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

May. 6th, 2020

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Gag Saskatoon, SK

Very easy to talk to ,friendly , helpful and very polite .

1 year ago

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Reply from Fluent Security

Thank you for your review! We always love getting feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 6th, 2020

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Derek Fort Saskatchewan, AB

Excellent we appreciate the service and friendly people

1 year ago

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Reply from Fluent Security

Thank you for your review, Derek! We love feedback from our customers. Let us know if we can help you out with anything! Thank you for choosing Fluent Home!

May. 1st, 2020

star star star star star

Kelly Pickering Pelican Narrows, SK

Works great great support Michelle was wonderful

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Kelly! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

May. 1st, 2020

star star star star star

maureen Saskatoon, SK

Casandra was excellent when I phoned in for service today.

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Maureen! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

May. 1st, 2020

star star star star star

Marisa Murakami Eugene, OR

Quick reaction to issues and friendly customer service

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Marisa! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 29th, 2020

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Maria Pocatello, ID

We cancelled with your company because install was very shoddy and we were never set up on proper use.

1 year ago

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Reply from Fluent Security

Hello. We are so sorry to hear your experience wasn't awesome. We understand that you did cancel your account with us, but please don't hesitate to give us a call if you need help with anything from us.

Apr. 29th, 2020

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Sean McElligott Saskatoon, SK

Customer Service Wylleen is great. Very helpful.

1 year ago

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Reply from Fluent Security

Thanks so much for the review, Sean! It's always great to hear good things about your experiences with our agents! Feel free to give us a call if you should need anything. Thank you for choosing Fluent Home!

Apr. 24th, 2020

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