Cove is a home security company focused on providing its customers with easy, enjoyable, and economical home security services. With nationwide coverage, Cove's aim is to protect every home in the United States.
The company does not require a long-term monitoring contract for certain packages, and it ensures a 60-day money-back guarantee on all home security systems. Cove eliminated the middleman to get better home security services for less and now possesses a 5-star professional monitoring service. Cove also offers a lifetime warranty on equipment.
Cove home security reviews note great customer service and exceptional products. Read additional Cove home security reviews below to see what else customers are saying about the home security company.
Video Customer Reviews
Cove security reviews are overwhelmingly positive, awarding Cove home security an overall 5-star consumer rating. Customer reviews highlight impressive customer service, easy ordering and setup, quality equipment, and quick response time. Many home security providers have poor reviews, alluding to a poor consumer experience. Positive Cove reviews can provide peace of mind to customers that doing business with Cove will result in a satisfactory experience and quality service. Read more Cove home security reviews below.
The Cove security system features wireless, easy-to-use technology that is simple and straightforward. Customers can install the home security system themselves within minutes.
The Touch Panel acts as the brain of the security system, and it will walk you through the entire process with on-screen instructions. A video of the setup process can be found on the homepage of Cove’s website or on YouTube. Many home security systems require professional setup that may result in hefty charges and a difficult installation process. A DIY security system is often customers' preferred home security solution.
You can customize your Cove alarm system to meet your home’s specific security needs. You can purchase basic equipment through Cove’s secure online checkout, or you can call the helpline and speak to a security expert directly. Customizable security plans ensure homeowners won't be stuck paying for unnecessary services, and it will make their security experience that much more enjoyable and carefree.
Cove ships all orders within 1 business day of when they were placed, ensuring that customers receive their security systems as quickly as possible. Most systems arrive within 2-5 business days. By contrast, many other home security providers require weeks to order and install, especially if professional installation is required.
Cove security systems are reasonably priced, with monthly fees ranging from $17.99–$37.99/month for monitoring, depending on the plan. The most popular plan costs $27.99/month with additional upfront equipment costs.
Customers can choose between the Cove Basic and Cove Plus plans. The Cove Basic is priced at $17.99 per month and includes 24/7 alarm monitoring, environmental monitoring, Cove InstaText™, Cove LiveAssisst™, smash and grab protection, 4G LTE connection, hourly system checks, 24-hour battery backup, and a one-year equipment warranty.
For just $27.99 per month, you can sign up for the Cove Plus plan that gives you all the benefits of Cove Basic plus a lifetime equipment warranty, smartphone control, Alexa and Google integration, a $5 per month equipment reward, and a rate-lock guarantee.
Cove provides an economy payment option that allows customers to avoid paying any upfront fees, as long as they keep the system for 36 months. The economy payment option cost an extra $10 per month for both plans. If customers cancel early, they will need to pay for their equipment, but that is all.
Cove almost always has a discount running on their equipment, making it even more affordable.
With Cove InstaText, you can get security notifications sent directly to your phone through a text message. Cove InstaText will alert you immediately if your motion detector, glass break sensor, video doorbell, or indoor camera records suspicious activity. You can then respond with the action you would like cove to take by responding “Send Help,” “Cancel,” or “Call me.”
Cove wants its customers to be 100 percent satisfied, so it offers a 60-day risk-free trial on all home security systems to test out its services. Customers can try out their system, and if they decide it’s not for them, they can send the system back for a full refund (including return shipping costs). Many security providers only offer a 30-day money-back guarantee or no money-back option at all, so this is great for consumers who want a worry-free trial period to decide if Cove's security system is right for them.
Cove provides 4 different cameras: an indoor camera, an outdoor camera, and two doorbell cameras. All of these cameras are integrated with the Cove app, and all have 7 days of free cloud storage. The SkyBell doorbell camera is the only camera of the four that requires any wiring, and it is very easy to set up. All cameras also provide the following features:
Unlike many home security providers, Cove offers a lifetime warranty on its equipment devices, so you never have to worry about paying for equipment replacements at additional charges.
Cove offers a free app with its systems. It is available in the app store for Android devices as well as Apple iOS devices. Having a synched home security app allows consumers to monitor and control their security system from anywhere at any time and can alert them of any suspicious activity or disturbances in or around the home. Through the mobile app, customers receive the following:
Cove security systems have a variety of equipment and services available. Having more diverse security options allows for more suitable options for a variety of consumers. Offerings are as follows:
In addition to top-of-the-line equipment, the Cove home security system provides homeowners with a number of advantages and security features, including 100 percent cellular backup, more false alarm safeguards, and direct contact with 911 dispatch via the company's professional monitoring center.
While Cove is primarily a DIY home security provider, it does provide homeowners the chance to opt for professional installation and setup of their system; however, customers will have to pay an installation fee of $79.00.
Cove’s website does not mention if its security systems are compatible with other home automation devices, including thermostats, smart door locks, garage door openers, etc. However, Cove is compatible with Google Assistant and Alexa and can be armed and disarmed via voice commands.
We began this journey in an effort to make security and peace of mind easy and accessible to everyone. With that in mind, we designed the first professional home security solution offering simple, do-it-yourself (DIY) installation; premium equipment; and professional, 24/7 home monitoring with best-in-class customer support.
Founded in 2018, our team has a combined 30+ years of experience in the home security industry. We know that in an increasingly uncertain world, our homes, now more than ever, have become a safe haven. We’re delivering a sense of safety and protection for what matters most in our users’ lives. It’s that understanding that has resulted in Cove’s customer-centric approach to home security.
We’re proud to share that 94 percent of all customer reviews are five stars, which means that Cove has the highest percentage of 5-star ratings of any national home security company. We are committed to remaining the #1 customer-rated home security solution and delivering an affordable service with no binding contracts and must-have features to enable the fastest response times and fewer false alarms. That’s our peace of mind promise.
Michael Caroselli Spartanburg, SC
2 years ago
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Aug. 25th, 2021
NM Manhattan Beach, CA
3 years ago
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Dec. 16th, 2019
J G Philadelphia, PA
1 year ago
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Jul. 1st, 2022
3 years ago Edited September 14, 2021
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Aug. 24th, 2020