Cove is a home security company focused on providing its customers with easy, enjoyable, and economical home security services. With nationwide coverage, Cove's aim is to protect every home in the United States.

The company does not require a long-term monitoring contract for certain packages, and it ensures a 60-day money-back guarantee on all home security systems. Cove eliminated the middleman to get better home security services for less and now possesses a 5-star professional monitoring service. Cove also offers a lifetime warranty on equipment.

Cove home security reviews note great customer service and exceptional products. Read additional Cove home security reviews below to see what else customers are saying about the home security company.

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The Good

  • Cove Security Reviews
  • Simple DIY Installation
  • Customizable Home Security
  • 24-Hour Shipping
  • Cove Home Security Cost
  • Cove InstaText
  • 60-Day Risk-Free Trial
  • Lifetime Equipment Warranty
  • Cove Mobile App
  • Extensive Equipment/Services

Cove Security Reviews

Cove security reviews are overwhelmingly positive, awarding Cove an overall 5-star consumer rating. Customer reviews highlight impressive customer service, easy ordering and setup, quality equipment, and quick response time. Many home security providers have poor reviews, alluding to a poor consumer experience. Positive Cove reviews can provide peace of mind to customers that doing business with Cove will result in a satisfactory experience and quality service. Read more Cove home security reviews below. 

Simple DIY Installation

Cove’s security system is wireless, easy-to-use technology that is simple and straightforward. Customers can install the system themselves within minutes.

The Touch Panel acts as the brain of the security system, and it will walk you through the entire process with on-screen instructions. A video of the setup process can be found on the homepage of Cove’s website or on YouTube. Many home security systems require professional setup that may result in hefty charges and a difficult installation process. DIY security systems are often customers' preferred home security solution.

Customizable Home Security

You can customize your Cove alarm system to meet your home’s specific security needs. You can do this through Cove’s secure online checkout, or you can call the helpline and speak to a security expert directly. Customizable security plans ensure homeowners won't be stuck paying for unnecessary services, and it will make their security experience that much more enjoyable and carefree. 

24-Hour Shipping

Cove provides 24-hour shipping, so you can receive your security system as quickly as possible and install as soon as you'd like. This way, you don’t have to wait weeks to secure your home. Many home security providers have a difficult setup process and may take weeks to complete the process, especially if professional installation is required and needs to be scheduled. 

Cove Home Security Cost

Cove home security is reasonably priced, with a monthly fee ranging from $14.99 - $34.99 monitoring. If you keep Cove's monitoring services for 36 months or more, you do not have to sign a long-term contract, nor do you have to pay any equipment fees or an upfront cost.

You have the option to cancel any time before the 36 months are up, but you will have to cover the equipment costs of your security package (up to $500).

Cove InstaText

With Cove InstaText, you can get security notifications sent directly to your phone through a text message. Cove InstaText will alert you immediately if your security system detects motion or other suspicious activity. You can then respond with the action you would like cove to take by responding “Send Help,” “Cancel,” or “Call me.”

60-Day Risk-Free Trial

Cove wants its customers to be 100 percent satisfied, so it offers a 60-day risk-free trial on all home security systems to test out its services. If you don’t like Cove’s home security services, you can send the system back for a full refund. Many security providers only offer a 30-day money-back guarantee or no money-back option at all, so this is great for consumers who want a worry-free trial period to decide if Cove's security system is right for them. 

Lifetime Equipment Warranty

Unlike many home security providers, Cove offers a lifetime warranty on its equipment devices, so you never have to worry about paying for equipment replacements at additional charges.

Cove Mobile App

Cove offers a free app with its systems. It is available in the app store for Android devices as well as Apple iOS devices. Having a synched home security app allows consumers to monitor and control their security system from anywhere at any time and can alert them of any suspicious activity or disturbances in or around the home. 

Extensive Equipment/Services

Cove security systems have a variety of equipment and services available. Having more diverse security options allows for more suitable options for a variety of consumers. Offerings are as follows:

  • Cove Alarm Touch control panel
  • Voice Assistants
  • Door Sensors
  • Motion Sensors
  • Key Remote
  • Window Sensors
  • Glass Break Detector
  • Smoke Detector
  • Flood Sensor
  • Carbon Monoxide Detector
  • Medical Button (Medical alert system to instantly notify emergency response services)
  • Cove InstaText
  • Cove LiveAssist (2-way communication channel between you and Cove)
  • Indoor cameras

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The Bad

  • Time in Business

Time in Business

Started in early 2018, Cove has been in business for a relatively short time. However, despite its brief time in business thus far, Cove seems to be a trusted and well-established home security company with many beneficial services to offer.

The Bottom Line

Cove is a fairly new home security company but has been working for years to provide easy-to-use, enjoyable, and affordable home security systems with quality monitored security. Cove has customizable packages, and the equipment is set up through a simple DIY process and does not require the system to be professionally installed.

Cove provides 24-hour shipping on its security solutions and has a package option with no upfront fees, no equipment costs, and no contracts with an affordable monthly fee. There is also a lifetime equipment warranty and a 60-day risk-free trial.

A drawback to Cove is its limited time in business. However, with a 5-star review rating, limited time in business has clearly not kept Cove from becoming an exceptional home security provider with great customer satisfaction ratings. Consumer reviews highlight impressive customer service, fast and easy installation, impressive pricing, and more. We highly recommend considering Cove for your home security needs. Read through Cove security reviews below to see what else customers are saying about Cove’s home security services.

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User Reviews

Star Rating

4.8
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207 Reviews

Review Breakdown

5 star
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Charles Bell

February 6th, 2019 DETAILS arrow_drop_down
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Good company. Good service. I called in to set up and the operator was extremely polite and helpful. Also the smoke alarm went off once and they were quick to check and make sure everything was okay. I also love that I get text alerts if there are any alarms.

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Reply from Cove

Jun 14, 2019

Thanks, Charles. We will always strive to please.

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DKnuckles

February 6th, 2019 DETAILS arrow_drop_down
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Friendly customer service, acceptable equipment. Love the keypad and feel safe and secure when sleeping. I feel like the response time when the alarm is set off could be faster. I have accidentally tripped it a few times and it was about a minute before someone called or came over the speaker on the keypad box. The remotes work wonderfully and I can arm and disarm from my driveway pulling up to the house.

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Reply from Cove

Feb 06, 2019

Thanks for the review D. We will reach out to you about the response time. "about a minute" is unusually slow.

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Margaret

February 6th, 2019 DETAILS arrow_drop_down
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Cove is an excellent home security company. I fully trust their product and encourage others to purchase Cove home security systems.

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Reply from Cove

Jun 14, 2019

Thanks, Margaret. We appreciate the review.

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Sarah

February 6th, 2019 DETAILS arrow_drop_down
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We have liked everything about the system so far! Easy to set up and use. We like it so much when we set it up, that we decided to add additional sensors. Customer service was great. Even though the promotion had ended from when we bought the original equipment, they honored those prices.

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Reply from Cove

Jun 14, 2019

Thanks, Sarah. We love taking care of our customers.

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Leslie

February 6th, 2019 DETAILS arrow_drop_down
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Great customer service! Fast response too. I have no complaints

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Reply from Cove

Jun 14, 2019

Thanks, Leslie. We love it when our customers have a great experience.

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Great service

February 6th, 2019 DETAILS arrow_drop_down
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Great service and dependability peace of mind

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Reply from Cove

Jun 14, 2019

Thanks. We love to be dependable.

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Kc

February 6th, 2019 DETAILS arrow_drop_down
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Great coustmer service, need to get a door bell camera

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Reply from Cove

Jul 17, 2019

Thanks for the review, Maurice. Great feedback. We will have a customer portal up soon.

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Maurice McGee

February 6th, 2019 DETAILS arrow_drop_down
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Love Cove, Would like more self service options. But its early, I understand that and am willing to be patient within reason. This self service includes, editing the names and types of sensors I have (i.e. door vs window) and editing billing information.

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Reply from Cove

Jul 17, 2019

Thanks for the review Maurice. The customer portal will be up soon.

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Jordan Camp

February 6th, 2019 DETAILS arrow_drop_down
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They have been wonderful. Customer service is super accessable and they are incredibly helpful! When I purchased the system, there was a glitch on the website and they took full responsibility and even offered us a discount to make up for it. Plus the lifetime warranty is unheard of!

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Reply from Cove

Jul 17, 2019

Thanks for the review Jordan. We do stand by our product. We are glad you are satisfied.

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Claudine

February 6th, 2019 DETAILS arrow_drop_down
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So far, perfect! I love the prompt text/call response when the alarm triggers. My husband says "they don't play around with safety". And they are an easy company to work with.

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Reply from Cove

Jul 17, 2019

Thanks, Claudine for the review. You are so right. You know what the best part Claudine, we are just getting started:)

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Crystal

February 6th, 2019 DETAILS arrow_drop_down
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Installation was simple and hassle free, and it's been easy to to get in touch with anyone when I need.

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Reply from Cove

Jul 17, 2019

Thanks, Crystal for the review. We love to be very accessible to our customers.

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Miranda

February 6th, 2019 DETAILS arrow_drop_down
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Its been pretty amazing! The only thing I wish they would add is being able to track activity of doors opening and closing. Other than that its perfect!

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Reply from Cove

Jul 22, 2019

You're in luck Miranda! You can view your doors open/close by going to "History" on your panel or "Activity" on your smartphone app. Thanks for the review.

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Markeya J.

February 6th, 2019 DETAILS arrow_drop_down
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Love it! It arrived quickly, was easy to install andthe team was very supportive when I had financial diffiuclty which effected my ability to pay

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Reply from Cove

Nov 22, 2019

Glad we could help. Thanks for the review.

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Bob.S

February 6th, 2019 DETAILS arrow_drop_down
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Excellent alarm system. Simple to setup and use, cost of equipment and monitoring is very competitive. System exceeded my expectations.

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Reply from Cove

Dec 17, 2019

We love exceeding customer's expectations. That is one of our core values Bob. Thanks for the kind review.

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Levin Zimmerman

February 6th, 2019 DETAILS arrow_drop_down
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Its a great company. Great communication, only thing that can be proven on. Is the website. When I signed up I could not access alot. But they have came to me an said they are fixing that. Which I trust this company. An the price is awesome.

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Reply from Cove

Dec 17, 2019

We are building a customer portal, Levin, we will have the ability for the customer to change info in the near future. Thanks for the kind review.

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Jonathon B.

February 6th, 2019 DETAILS arrow_drop_down
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Great experience! The text and calling should only be called and text only if i didn't cancel the request.

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Bob C

February 6th, 2019 DETAILS arrow_drop_down
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Excellent product and technical support! So far no suggestions for improvement!

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Anonymous

February 6th, 2019 DETAILS arrow_drop_down
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The overall service of the company, customer service, false alarms, cost of shipping returns

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Reply from Cove

Feb 06, 2019

We are sorry you had a bad experience with Cove. Thank you for giving us a try. Please call our customer support line and we will try to make things right.

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Daniel Reichert

February 6th, 2019 DETAILS arrow_drop_down
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The Cove system is an amazing system and I love it because it has a nice screen and nice sensors and it works great but I really wish you didn't have to pay for the system i liked when it was free you just paid for the service.

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Tyler

February 6th, 2019 DETAILS arrow_drop_down
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Improve on mobile app and the ability for website login

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Reply from Cove

Feb 07, 2019

Thanks for the review Tyler. We are making lots of improvements on the app. Our customer portal will be up and running soon.

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Khess920

February 6th, 2019 DETAILS arrow_drop_down
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Did not work poor product. System keep loosing signal to sensors... they were only 40 ffet away in a straight shot. The double sided tape damaged ceilings and walls. Cost me $1500 to repair once we removed the system.

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Reply from Cove

Feb 06, 2019

We are truly sorry that you had a bad experience with us. It looks like we have issued a full refund for your equipment and monitoring. Thanks for giving us a try.

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Samantha Newell

February 6th, 2019 DETAILS arrow_drop_down
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I like that the installation process was fairly self explanatory. I think that their alarm verification process could be a little easier. We set off our alarm a few times and it is difficult to report a false alarm

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Reply from Cove

Feb 07, 2019

Thanks for the review Samantha. Please reach out to us and we would be happy to explain our InstaText feature for easy disregard of false alarms.

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Laurali's Blog & Reviews

January 30th, 2019 DETAILS arrow_drop_down
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My experience with Cove has been Awesome! I like that when I had a question I could call in and got someone to help me with the simplest things. Just keep being the best!

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Brian M.

January 30th, 2019 DETAILS arrow_drop_down
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Great experience, wish they had more smart home options but they are working on that now!

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John P.

January 30th, 2019 DETAILS arrow_drop_down
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Experience has been very good so far. Had no problems installing system by myself. Everything was up & running in less than 30 minutes.

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Jon

January 30th, 2019 DETAILS arrow_drop_down
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They're fantastic and a great value. Setup was easy, and I haven't had any problems with the system at all. It works great, also.

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Taijarae

January 30th, 2019 DETAILS arrow_drop_down
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They are wonderful and quick response. I recieve a text first if I dont answer they will call me, to make sure everything is ok!!

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T. Rogers

January 30th, 2019 DETAILS arrow_drop_down
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I have had an excellent experience so far. Customer service has been top notch. Whenever we have set it off accidently, someone calls immediately. I had some issues with the app early on. After 2 calls about it, I have not had any issues

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Larry

January 30th, 2019 DETAILS arrow_drop_down
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Generally very positive experience. Tech people need to be told they should always do what is necessary to please customer within reason. For instance, the problem of a non-sticking sensor at installation should not be met with purchase some double-sided tape at Lowes or Home Depot but rather we'll send you another sensor or some double-sided tape strips.

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Reply from Cove

Jan 30, 2019

Thanks for your kind review Larry. Love the feedback. We are putting extra double sticky tape in customers boxes now so this won't be an issue in the future.

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Justin

January 30th, 2019 DETAILS arrow_drop_down
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Excellent ordering experience and amazing product. Love that I can do it all myself without the need for an install.

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Anonymous

January 30th, 2019 DETAILS arrow_drop_down
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Customer service has been great. Many reviews I read from their competitors about customer service were bad. No regrets in going with Cove.

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Jackie Sewell

January 30th, 2019 DETAILS arrow_drop_down
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I love everything ! System is easy to set up and use . Customer service is amazing !

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Allison Howard

January 30th, 2019 DETAILS arrow_drop_down
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They're fantastic! Good prices, easy to use products and great, reliable service.

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Reliable

January 30th, 2019 DETAILS arrow_drop_down
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Quick response and very easy to use. Installation was very straight forward and simple. Friendly customer service.

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Josh Richards.

January 30th, 2019 DETAILS arrow_drop_down
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Haven't had any problems with cove, we like everything so far and we would like an external speaker but not a big deal I guess

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Reply from Cove

Nov 07, 2018

Thanks Josh! Excellent customer service is our goal.

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Richard Rudd

January 30th, 2019 DETAILS arrow_drop_down
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My experience with Cove has been nothing but pleasant and I like the fact you get all your equipment free just by paying your monthly service charge

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Leighanne Ryckman

January 30th, 2019 DETAILS arrow_drop_down
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My experience with cove has been incredible. Customer service is truly top notch, and the product itself WORKS! Not to mention the value, ease of use, and the fact that there is NO CONTRACT! You can't beat cove. Run far away from a door to door sales man. We had Brinks and it was nothing short of awful! Every horror story you've heard is true! Thankful we found cove. It's exactly what we need and then some! ''''

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Larry & Lindsay Goldman

November 21st, 2018 Indian Wells, CA DETAILS arrow_drop_down
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Our experience with Cove has been great. Their security system was easy to set up and install and their customer service is excellent!

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Lyndon Lovell PhD

November 21st, 2018 Udall, KS DETAILS arrow_drop_down
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More than one yard sign. A few more options, on the control panel.

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Skye

November 21st, 2018 Yukon, OK DETAILS arrow_drop_down
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Fast ordering, fast and easy set up, user friendly and wallet friendly. Didn''t ever get anything saying my system had shipped though.

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T. Chenel

November 21st, 2018 Gilmer, TX DETAILS arrow_drop_down
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Absolutely love cove so far and extremely impressed with the customer service.

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Jamie

November 21st, 2018 Orem, UT DETAILS arrow_drop_down
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Cove is really easy and quick to install. I love the phone app. I don''t know that I''d even use it. The monitoring service is really reliable and quick to respond when an alarm is tripped. We did have people trip our alarm while we were away on vacation and while it was family, had it been an intruder, the response time was so fast and I have no question that the authorities would have been in their way quickly. I''m very happy with our experience with Cove. I hope interior and exterior cameras make their way into Cove inventory soon as well as a camera doorbell system that can all be used with the phone app.

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Shane

November 17th, 2018 Mesa, AZ DETAILS arrow_drop_down
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There are a few things that sets Cove apart from the rest. First, I like the fact that it's a central security system that uses cellular signals rather then WIFI. Second, there is no contract. Lastly, they have simple vidoes to explain the installation. I have had it for 4-5 mos now and haven't had any problems. It's a great product at a good price.

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Reply from Cove

Nov 19, 2018

Thanks Shane. We try to please.

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Alex D

November 13th, 2018 DETAILS arrow_drop_down
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The system is simple and the directions for set up are clear to easily follow. I have had the system for a month and it works great! No issues with any device pieces. The customer service is quick along with the emergency response.

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Roger Penn

November 13th, 2018 Buffalo, NY DETAILS arrow_drop_down
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This is a new company but I would highly recommend them, they cannot do enough for you, tech support and customer service is the best I have ever had!!!!!

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Dan

November 13th, 2018 Orem, UT DETAILS arrow_drop_down
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good stuff works well easy to use and set up friendly people

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Randall

November 7th, 2018 Manhattan, KS DETAILS arrow_drop_down
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Great! Very impressed, priced right and quality and ease of the system is amazing!

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Reply from Cove

Nov 07, 2018

Thanks Randall. We strive to impress.

Verified Customer

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Satisfied cove customer

November 7th, 2018 Denton, TX DETAILS arrow_drop_down
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My experience with cove has been 100% positive. The set-up only took me less than an hour to compelete. I have 4 entry doors and 11 windows to alarm. I added glass breakage and motion sensors in several rooms. I've never felt so secure in my own home that I have owned for 40 years! I live on a busy corner in an established neighborhood. I totally recommend this security system and the company it represents. I had several phone calls when I first started my setup from the owners of the company to see if I needed any help with anything. I received phone calls to even help test my system out to make sure everything was installed correctly. It's hard these days to get any customer help in any store that you walk into. You know exactly what I'm talking about.....invest in this company because this company is invested in you!!

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Harpergrass Family

November 7th, 2018 Palm Coast, FL DETAILS arrow_drop_down
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I love my new system. I have had several of the expensive systems and prefer this one to the others. It's sleek and simple. It arrived in time and the customer service is wonderful

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Marquell Jones

November 7th, 2018 Chicago, IL DETAILS arrow_drop_down
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My experience with Cove have been great I'm new to Cove so really haven't experienced much of a problem the thing I like about them is that the process was easy I was send the product and installed it myself I right due to me not experiencing much and being new everything is great