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Core Home Security

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5.5

Overall Score

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Felipe Herrera San Antonio, TX

Do not provide what was promised nor explains what exactly the charges are.

2 years ago

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Reply from Core Home Security

Sorry to hear about your experience, Felipe. We would love to explain any billing questions and fulfil any promises made. Please call (888) 757-2673 so we can make this right.

May. 18th, 2021

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Mitchell Munford, TN

I was tricked into taking out a loan for equipment I did not want!

2 years ago

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Reply from Core Home Security

I am sorry to hear about your experience, Mitchell. Please call (888) 757-2673 so we can make this right.

May. 18th, 2021

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Patricia Brightwell Athens, GA

I've been having problem with it ever since I got it installed

2 years ago

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Reply from Core Home Security

Sorry to hear about your issues, Patricia. Please call customer service at (888) 757-2673 and we will get your security system running smoothly.

May. 20th, 2021

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Karen McKown Cayce, SC

Limited assistance. Ring chime pro has never worked

2 years ago

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Reply from Core Home Security

We are sorry to hear of your issues with your Ring chime pro, Karen. Please contact us (888-757-2673) so that we can try to resolve this issue with you.

May. 5th, 2021

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Tammy

It has been okay. It lowered my credit score.

2 years ago Edited September 14, 2021

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Reply from Core Home Security

Thank you, Tammy! We are happy you are satisfied with our security services! Let us know if we can do anything else to help.

May. 4th, 2021

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Charles Burns Hubbard, TX

Poor ,can’t talk to any body about my problem

2 years ago

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Reply from Core Home Security

Sorry to hear you are having problems with your security system, Charles. Could you elaborate on your issue? You can reach out to customer service (888-757-2673) so that we can find out what your problems are and address them.

May. 4th, 2021

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Eddie Samudio Blue Ridge, TX

Not to good service poor customer services never call you

2 years ago

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Reply from Core Home Security

Sorry to hear about your experience, Eddie. We would love to talk to you and help you with any issues you may have. Please call (888) 757-2673.

May. 18th, 2021

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Jonathan Curtis Salisbury, NC

Still waiting on things promised to us 6 months later

2 years ago

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Reply from Core Home Security

Sorry to hear about your experience, Jonathan. Can you elaborate further so we can make this right?

May. 18th, 2021

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Nancy Brooksville, FL

It's the worst. The customer experience is unheard of.

2 years ago

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Reply from Core Home Security

We are sorry for your experience Nancy. Please call us to discuss any issues you may be having.

May. 4th, 2021

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Dianna Franklin Findlay, OH

Did not complete the installation service and it’s been since October 21

2 years ago