Alder provides a broad line of home security systems with 24/7 professional monitoring and mobile control. Coupled with industry leading emergency response times, Alder offers professional installation or a proprietary do-it-yourself installation option with no service windows by shipping the alarm systems directly to the customer's home. The do-it-yourself setup is simple and takes about 15 minutes to complete. Alder home security starts at $34.99 and requires a 3-year contract. Alder customers note a difficult and costly cancellation process. Read Alder home security reviews below to see all noted pros and cons of the company.
Alder home security systems start at $34.99/month for monthly monitoring with no upfront fees and a 3-year contract. Alder's home security cost will total close to $1,500 over the course of the 36-month contract. Alder has a price lock guarantee, so you can have peace of mind that your plan will not increase in price over time. Alder's home security costs are on the lower end of security pricing.
Alder Security includes the industry-standard 24/7 professional monitoring along with the added function of mobile remote system access through a web-enabled device. Alder Security also provides video surveillance for your doorbell as well as indoor and outdoor cameras for customers to monitor and record home activity from any remote location. Camera angles can be adjusted directly from the customer's mobile device for clearer views. Customers can also remote arm the system and lock doors directly from their mobile device and receive real-time text and email notifications when alarms are triggered.
Alder also offers cellular service with no phone line required.
Alder Security's fire and carbon monoxide detectors instantly warn customers of environmental threats and trigger a response from local emergency personnel.
Alder systems are fully compatible with cutting-edge technology such as Amazon Echo. These devices enable customers to use voice commands to control home security features.
Alder Security offers portable medical pendants feature an alert button that can be pressed to access emergency help anytime, which is less common among home security companies. This makes the systems especially appealing if the owner is in their senior years and may occasionally need emergency medical assistance.
Alder Security has one of the quickest response times in the industry. Some home security companies can take up to 30 seconds to respond to an emergency signal, but Alder can occasionally respond in less than three. That's ten times as quick!
Unlike some other home security providers, Alder does not require you to have a certain credit score to gain access to its services. You are free to be an Alder customer with or without credit.
Alder home security systems have all the bells and whistles you should need for a full-protected home. Equipment includes:
Alder also provides a lifetime warranty for its products. Unfortunately, Alder only offers cellular monitoring for its home security systems.
Although not overwhelmingly negative, Alder home security reviews include a large number of low-star ratings, making its overall star-rating subpar. The majority of dissatisfied consumer reviews highlight an extremely difficult cancellation process, cancellation fees, and deceiving contract lengths.
Home automation services with Alder Security are limited when compared to similar industry offerings. Customers do not have the options for garage door access or small appliance control devices. Existing home automation features include smart locks, security cameras, thermostat control, lighting control, and mobile app alerts. However, this likely costs extra for homeowners, but the amount isn't specified on the company's website. Interested individuals are encouraged to reach out to the company for more information.
Alder home security only offers cellular monitoring, neglecting wireless/broadband and landline monitoring. This may be limiting to homeowners who prefer wireless/broadband or landline monitoring options over cellular.
They never told me about the 5 years contract.
Reply from Alder
Apr 04, 2018
Thank you for your review, Augie. We always train our sales reps to be honest and up-front. If you feel concerned about your Alder agreement, please reach out to us at [email protected] with your phone or account number. We'd love to resolve any concerns you have.
The salesman said that my price was good for as long as I keep the system, but by the time I agreed to get the system, and signed the contract, it was only good for five years, So does that mean I have to keep them for five-years ?
Reply from Alder
Apr 04, 2018
Thanks for your review, Gladys. If you have specific questions about your agreement or price, feel free to contact us at [email protected] with your account number or phone number. We'd love to make sure you're satisfied with your Alder system!
Alder provided me excellent service. No upfront fees. Nothing extra on equipment and installation was same day. Option was given on service contract length. It should move to the top of the list. I also received a medic alert necklace, my choice, included in my $49
Reply from Alder
Mar 29, 2018
Beatrice, thanks for your review! We're glad that you chose Alder. Feel free to let us know if you ever need anything!