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ADT

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7.8

Overall Score

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You Amsterdam, NH

Easy payment options make this a no worry service

1 year ago Edited October 28, 2022

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Reply from ADT

Thank you for the love and being the best part of ADT!

Oct. 28th, 2022

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Jessica McAdory Plano, TX

Thank god I was able to get out of the contract when I did. Over priced service and charges you for the equipment and a long term contract.

1 year ago

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Reply from ADT

Thank you for reaching out to us! We're sorry to hear of you canceling our services. Let us know if further assistance is needed.

Oct. 5th, 2022

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Syeda Zephyrhills, FL

Comfortable process. Technicians are very caring

1 year ago

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Reply from ADT

Thank you for the 5 star review!

Sep. 6th, 2022

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Cheryl Hawkins Youngstown, OH

Never really got any valuable customer service help with the company and quite a bit of calls, and emails that I never asked to receive

1 year ago

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Reply from ADT

Hello Cheryl- We're sorry for the trouble. May we ask that you email [email protected] with your phone number and the address associated with your system, along with a detailed issue description, so that we can further review and assist? We'll be sure to promptly follow-up.

Thank you,

- Mazen

Aug. 24th, 2022

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Mallory

We had ADT for a small period of time. They are kind and reliable. Recommended

1 year ago

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Reply from ADT

Thank you, Mallory for the 4 star review!

Aug. 2nd, 2022

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Janice Kneule Charlotte, NC

They have my. Alarm system. And it works great.

1 year ago

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Reply from ADT

Thank you for the feedback and five-star review!

Jul. 20th, 2022

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anupam sumessur Lorton, VA

You truly get value for money. Really makes you feel safe.

1 year ago

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Reply from ADT

Thank you for the feedback and five-star review!

May. 11th, 2022

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Darleen Summerville, SC

I used to have ADT but was way too expensive.

6 months ago

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Reply from ADT

Hello Darleen. Thank you for taking the time to write this review. We're thankful you were a loyal customer of ours and we're sorry to learn you are no longer with us. Take care!

Oct. 25th, 2023

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Tony's Babygirl Staton MO

Good protection with prompt service in any case

1 year ago

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Reply from ADT

Thank you for choosing ADT and for your review! Stay safe! - Mazen

Feb. 7th, 2023

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Moureen Meggers Ennis, TX

Quote was way too high after the promotional package.

9 months ago

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Reply from ADT

Moureen- We do apologize to hear of this troublesome situation! Our sales team would be delighted to review all of our package and pricing offers with you if you could please contact our team at 1-888-211-8563.

Jul. 31st, 2023

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Tomas Tovias El Paso, TX

ADT is a good company and the monitoring is great. I dislike the cost

1 year ago

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Reply from ADT

Hello Tomas. Thank you so much for your feedback. How can we take your 3 stars and make it 5 stars?

Nov. 2nd, 2022

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Orlando weathington Columbus, GA

At the end the system started failing and the battery life failed

1 year ago

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Reply from ADT

Thank you for taking the time to reach out to us! We're sorry you're having trouble with our services. Our customer support team would be able to assist in getting this resolved. They can be reached at 1-800-238-2727.

Oct. 5th, 2022

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ms ray Detroit, MI

Reasonable and reliable company with fast response times

1 year ago

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Reply from ADT

Thank you for the feedback and for being a part of the ADT family

Aug. 10th, 2022

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Angie Kirschbaum New York, NY

Cameras are clear and response time is amazing.

1 year ago

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Reply from ADT

Thank you for the 4 star review, how can we make it 5?

Aug. 2nd, 2022

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Joyce Selapack Lancaster, NY

Initial set up pricey but service was worth it and the peace of mind

1 year ago

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Reply from ADT

Thank you for being such a wonderful part of the ADT family!

Jun. 6th, 2022

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Christopher

Good service. Attention to our needs and set us up nicely.

1 year ago

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Reply from ADT

Hi Christopher. Thank you for taking the time to write a review.

May. 13th, 2022