AT&T Digital Life Logo

AT&T Digital Life Reviews

Is This Your Business?
star star star_border star_border star_border

4.4

Overall Score

Star Rating

info

1.9

star star star_border star_border star_border

52 Reviews

Review Breakdown

5 grade

8%

4 grade

12%

3 grade

4%

2 grade

10%

1 grade

67%

Sentiment Criteria

Value

star star star_border star_border star_border

Quality

star star star_border star_border star_border

Service

star star_half star_border star_border star_border

Trustworthiness

star star_half star_border star_border star_border
cancel
info
star star star star star_border

R Potter Escondido, CA

I have had ATT Digital Life for 4 1/2 years. I have had no major equipment failures, just an exterior camera replacement after a couple of years. Customer service has been good, wait times of around 5 minutes most of the time, occasionally longer. Some of the issues have been resolved remotely, but when the technician did have to come he was very professional and knowledgable, fixed the problem every time, mostly adjustments or resets. Home appointments have been available within a day or two. I have not experienced any of the rudeness or problems that other reviewers have reported. Our system has worked well for us.

6 years ago

star star star star star_border

Benedict South San Francisco, CA

We have been a customer for years, because we had it during their first stage of marketing....and until now we are with them. We are now paying only $19.99 a month, because this our 3rd time to renew it. Our only problem is when the sensors are out battery, then you need to change it by yourself. Other than that, the security package is beyond our expectation.

6 years ago

star star star star star_border

David Bancroft Vancouver, WA

We have had the system installed for almost 2 years and it has worked as expected. Everything is wireless, so the installation was relatively simple. We have had to replace one window sensor and have another one reset twice. Simple to operate, but make sure of your local requirement for a permit. We found this out only after our large dog set the system off and the police came to the house.

8 years ago

star star star star star_border

Ashley Ogden, UT

Quick response time & super handy app! We love using the app on our phones to control the thermostat, lights and front door lock, it's been so convenient. And when we accidentally set the CO2 alarm off, we got a call within seconds to make sure everything was okay.

8 years ago

star star star star star_border

Kathy Wheaton, IL

Great system. Have cameras, thermostat, smoke/fire/co sensors, water sensors, power door locks. Works great

8 years ago

star star star star star_border

Keith Wheaton, IL

we have not had any problems with the system works fine with our iPhones

8 years ago