AMP Reviews

We were sold a package by the salesman for AMP smart that said he would give us a significant discount if we agreed to advertise by having the AMP signs out front of the house. He also told us it was a 2 year contract. We found out shortly after that we are paying the full price on a 60 month contract and a much higher price than other more reliable security companies are offering and got NO discount for advertising for them. In addition they failed to mention that they take weeks to come out and resolve equipment failures. They also did not mention that the front door camera has a very small data limit on it so after about 2 weeks of the month it no longer saves the video from the front door camera which leaves us unprotected to provide proof of any issues at the door with package theft or break in attempts. The customer service spends all their time trying to distract you and it takes 3 days to even speak with someone higher up in the "Loyalty" department. DO not use this service.

Funny how ALL the good reviews were dated the same exact date. LoL. I was excited to get the system with all the fancy things you can do with it only to be HIGHLY DISAPPOINTED! After we had it installed, the very next day experienced troubles. Window malfunctions, bad connections, then our door bell camera went completely dead. Tech who installed it came back 3x only to go back to Virginia where he came from, which is nowhere near here. Had to call another tech out here, that is in a 4hr drive time (no local techs) to replace camera less than 2weeks of having the system. Now having more window malfunctions and completely over this company. Wish I had did more research before getting into a extremely long contract like this. Seriously thinking about paying the buy out. Would be more worth it than this system. DO NOT GET AMP!!!!

This is the worst I mean the worst alarm system I ever been in the doorbell they don't been out here I know about five or six times to fix the doorbell the rain on the inside it's just a terrible alarm system they know it that I've been reading the reviews and I see how they won't let people get out of their contract they sign you into a new contract and you don't even know it that's what they did for me so I don't know what to do not be a way we can take legal actions against this company but it is the worstest alarm system I ever hear of