Ackerman Security Reviews

Nell M was the sales agent that came to my house, and she was very professional and on time. Nell was knowledgeable about the products that Ackerman had and what products that the other security company's could provide. Nell got me a very reasonable deal that my family and I are happy with. The installer Tommy was great as well. Tommy came in and installed everything within a short time, and made everything look great. The only complaint I have is that I was mislead a little about the fire detector, being told that it detected heat as well when in fact . Overall I was pleased and will recommend Ackerman to my friends and family.

I have been a customer for 3 plus years, and the service has been very good. Now I have moved to a new home in their service area. They now offer rental of equipment with them maintaining the equipment and a warranty for the 5 year contract. They also give a $100 equipment credit per year at the end of the contract. They now offer cellular monitoring, as an option on all of the equipment. The sales rep said all of the changes came with in the last week.

When the commercial advertised 19.95 a month with 6 months at 50 percent off for 6 months, I never saw this savings. When visiting the website, the normal rate listed is $39.99 per month. So I can't complain it is still a tremendous savings over most other alarm companies.

We have used Ackerman for 10 years or more and they have usually been responsive to concerns. If we have an issue they respond quickly and stay on the line until the problem is resolved. Most of the people we deal with are good.

I haven't had any problems with Ackerman & feel secure when at home