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A-Tech Security Reviews

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8.0

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5.0

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69 Reviews

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5 grade

94%

4 grade

4%

3 grade

1%

2 grade

0%

1 grade

0%

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William Airy Albuquerque, NM

After we had a break-in, A-Tech's owner came out to our house the next day and installed a state-of-the-art security system. He stayed here most of the day. That's service you don's see anymore! And the system works flawlessly.

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Anne Dalton leonard San Antonio, TX

We don't live in the home where we have ATech security but are informed IMMEDIATELY if an alarm goes off. We also like the remote monitoring and we like that we can arm/disarm our system from afar. The service, for us has been very good. This home has had ATech since about 1999, has been passed successfully to each new home owner.

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Jerry Kistler Albuquerque, NM

Any questions concerns or problem and ordering any new products were answered and taken care of right away. Anytime I I had to called the staff was very helpful and went over and above on what they had to do

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Gordon BOX Albuquerque, NM

While I have had some issues over the years all of the people have been willing to do what it takes to get back on course. Fortunately nothing happened when the equipment failed.

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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James D

I've been with A-Tech now for approximately 2 years. I am extremely please with this company and their products. Rich & his team came and installed my system in a professional and timely manner. They were all courteous and answered all my questions no matter how simple. Rich listened to my needs and provided me with an awesome system that is really state of the art. Whenever I've had an issue or had any questions, Rich always responds quickly and helped me through it. It's that customer service that as we all know is so important and A-tech delivers. Rich, I just want to thank you and your team for doing such an awesome job! I highly recommend this company for your security needs!

2 years ago

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Rachel Wessels Albuquerque, NM

Excellent service! They always take care of us and have great recommendations for additional security. Have had no issues with our equipment or service.

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Sarah H Goke Albuquerque, NM

I love the service. I just wish we had a monthly, not quarterly, billing option, and an auto debit option. I don't like having to wait for an invoice. It's a bit old-fashioned

3 years ago

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Reply from A-Tech Security

We appreciate your business, please call Lorena at 505-821-5777 and we can definitely set you up on a auto debit option.

Oct. 2nd, 2021

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Dan Hartley Albuquerque, NM

Outstanding! We were getting ready to leave for a lengthy vacation and needed our a security system installed fairly quickly. A-Tech is very busy but redid their schedule so we could get ours done before leaving. They were efficient, professional, and extremely helpful. My thanks to Rich and Ernie for patiently training us on our new 21st century security system.

3 years ago Edited October 25, 2021

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Reply from A-Tech Security

Thanks Dan, as mentioned, our service does not end with the sale, we are here to serve as needed.

Oct. 25th, 2021

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RandyT Minneapolis, MN

Customer Review Video

3 years ago

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Reply from A-Tech Security

Thank you for such a nice review, we appreciate your business and will let Carl & Israel know of your kind words.

Aug. 31st, 2021

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Michael Chase Albuquerque, NM

Professional in every regard from initial security assessment, to tailoring of services and equipment, and installation and calibration.

2 years ago

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John Linder Corrales, NM

Rich R, the owner, did the best job I have had in 28 years of owning this home of troubleshooting and streamlining our complex equipment.

2 years ago

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Diana Everett Albuquerque, NM

Nice local company, easy to communicate with, excellent equipment, affordable prices (versus previous national company which was robbing me).

2 years ago

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Jessica McGowan Albuquerque, NM

Rich and the leadership are fantastic, responsive, and 100% about providing their clients with state of the art protection.

2 years ago

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Mary Kay King Albuquerque, NM

They have always been there for me anything I need. I was put in a tough place and Israel and Rich took care of me and made me feel safe.

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Jason Norris Albuquerque, NM

Service has been great, updates and changes were easy and completed in a single call. I also like all the control and alerts I have/get on the App.

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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CASSANDRA D MORRISON Albuquerque, NM

Absolutely the best in the business. I can trust them that my system is working. The office staff are always responsive if I have a question.

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Rachel Landavazo Albuquerque, NM

great customer service, when we have a problem the owner himself will come out and handle it at times.

3 years ago

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Reply from A-Tech Security

Thank you Rachel.

Jan. 19th, 2022

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Sue Westphal Albuquerque, NM

They are friendly, informed, courteous and know their job and are creative when doing your security system.

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Jocelyn Laredo Albuquerque, NM

Response is immediate and when we need service on our system they respond quickly and professionally.

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Lora Lee Ortiz Albuquerque, NM

A definite improvement over our previous security company. We have had to work out some kinks along the way but it's getting better.

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Wayne Dotson Santa Fe, NM

Excellent customer service;great products and great follow up and a response ve owner who's invested in his company.

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

star star star star star

Leroy and Therese CDeBaca

Thank you Rich for coming all the way out to Rio Rancho! Even though we weren’t able to do business at this time, we really appreciated your helpful hints and recommendations.

1 year ago

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Deb Redford Albuquerque, NM

Rich was extremely busy, but managed to squeeze us in after we moved to a new house.

2 years ago

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Carolyn Primrose Albuquerque, NM

They are very professional, and kind. Albuquerque is very fortunate to have a company likeA-Tech.

2 years ago

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Reply from A-Tech Security

Thank you Carolyn, we are lucky to have such wonderful customers like you.

Jan. 25th, 2022

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Averill Sciumbato Albuquerque, NM

Great customer service. Any time I have had an issue they have been prompt to resolve.

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Ryan Strauss Albuquerque, NM

great company and fast to fix any issue and their owner is awesome and very honest

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Lauren E Artiglia Albuquerque, NM

they have responded to any needs quickly and the owner is involved with clients

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Philomena E. Marcus Albuquerque, NM

I have been dealing with them for 25 + years and Rich is great we can call him anytime

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Dan Lichok Rio Rancho, NM

There is always someone available to answer my questions and assist with my questions.

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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David Vick Albuquerque, NM

We have used A-Tech for more than 20 years at several locations. Outstanding service.

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Frank Martin Tijeras, NM

Had no issues with them. They handled things when alarm went off for no reason.

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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M CUMMINGS Albuquerque, NM

Provides good service at a reasonable price. Excellent customer service.

2 years ago

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Dominic Holguin Albuquerque, NM

They are their when you need them. Rich is a great guy and so is his team.

2 years ago

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KIMBERLY L VENTURELLA Albuquerque, NM

This company did not try to oversell to me and recommended only what I needed.

2 years ago

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Reply from A-Tech Security

Thank you Kimberly, and we are here to serve long after the sale.

Jan. 19th, 2022

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Paul Losey Albuquerque, NM

Excellent customer service with a very knowledgable technician.

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Tom Tammann Cerrillos, NM

Super professional, very responsive, good products, good advice

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Robert W Osborne Rio Rancho, NM

When I've had to call them, they answer right away and have the correct answer.

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Aaron Moore Window World of Albuquerque Albuquerque, NM

The A-Tech Team was excellent to work with throughout the entire process!

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Andrew Martinez Albuquerque, NM

Friendly, knowledgeable staff, quality equipment, great contact response

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Edgar Stillman Albuquerque, NM

Minimal problems with the system and excellent customer care

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Natalie Roper Albuquerque, NM

They always answer my calls and if we need anything it's taken care of quickly.

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Gail Gebara Albuquerque, NM

This company is great because the product is good and the employees are great

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Nanette Lara Albuquerque, NM

The security system is great, and I feel good knowing I'm protected.

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Daniel Kulik Albuquerque, NM

Great service, great response times and great customer service.

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Roxana Reid Placitas, NM

When ever we have had a problem with our alarm, Atech always takes care of us!

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Michelle Albuquerque, NM

Always responsive to our questions and concerns in a timely manner

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Mike Durkin Albuquerque, NM

Reliability and service. Have never had a problem with our system.

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Don & Barbara Ormand Tijeras, NM

The company has always been helpful. Good advice and promises kept.

3 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Peggy Ivarra Albuquerque, NM

They are quick to respond to issues and are responsive to questions.

3 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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Brian Schutzberger Albuquerque, NM

Excellent! Very responsive, personal, and professional!

2 years ago