Amcrest Reviews

DO NOT BUY FROM THIS COMPANY!!! The worst customer service in the world! They have terrible customer service, You will talk to people in India. They sound like they are on a train while working in a factory. You cant hear anything. After weeks I finally was referred to an American call back and I have called them at least six times, They never get back to you. They do not care about their customers. I went without a security system for 8 weeks with no help and finally had to go buy a whole new system from another company.

camera failed after 5 months. spent couple hours troubleshooting. did troubleshooting with online help. No good. Called tech support. Asked same questions over and over ("is the light on" about 15 times). Doesn't work. Have to get on-line and submit RMA. Did that. Have to get on-line and pay $15. did that. Supposed to email me. Did not. Called again. Got the info. Now have to wait for and email. Did not come. Called. Did not come. Emailed. Did not come. Called again. "Probably we will send it today". ...