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22 User Reviews

5.4

Overall Score

LAST UPDATED: August 5th, 2022
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Attention: Wells Fargo does not offer home insurance.

Wells Fargo focuses on banking and financial services. It requires its mortgage clients to have sufficient home insurance coverage until the mortgage is paid off.

Founded in 1998, Wells Fargo specializes in banking and financial services. Although the company does not offer home insurance, it does have helpful information on what kind of coverage it requires its mortgage clients to have until their mortgage is paid off.

If one of its clients does not carry full repair and replacement coverage on the building, it will purchase its own policy and add the premium to the monthly mortgage payment. These lender-issued policies typically have higher rates and only cover the home's structure.

If you're a Wells Fargo mortgage client, be sure you have the right amount of coverage on your home. If your insurance coverage lapsed and you have a lender-issued policy, you can get the lender-issued policy cancelled by buying qualifying coverage and working with Wells Fargo to remove the policy.

Read Wells Fargo Home Insurance Reviews

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Star Rating

3.6

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22 Reviews

Review Breakdown

5 grade

32%

4 grade

27%

3 grade

18%

2 grade

9%

1 grade

14%

Sentiment Criteria

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Quality

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Service

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L Turner Avon, IN

Using Wells Fargo for my Home associated with my Mortgage. They work seamlessly together with no issue. Reps have contacted me yearly to check in and make sure I am happy with my service. I was given options to lower rates a few different times. During Covid they pause my payments for a couple months until I was able to get back on my feet. Good service and Customer care.

1 week ago

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Arletha Allen Oxford, PA

Wells Fargo has exceptional customer service. I’m a 67 year female black Americans and so I’ve experienced a lot of disappointments with banks. From a mortgage to banking they have it been my financial institution.

4 weeks ago

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scotty Inver Grove Heights, MN

I tried Wells Fargo's rental insurance for a month or two before I canceled it Because their online portal is confusing and difficult to use and whenever I needed to get a hold of somebody to actually use my policy it was harder than calling the president

1 week ago

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GREGORY MC LENDON San Jose, CA

I had higher expectations for this company and they let us down and made it very hard for us to get the information that we had required for our taxes

1 month ago

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Laura Mccall Yreka, CA

Wells Fargo was great when we had them. Their prices were good and they were very helpful

2 weeks ago

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Steve Hampton Jacksonville, FL

Been with Wells Fargo for over 20 years. Using Personal and Business accounts. My favorite part of Well Fargo is how easy mobile check depositing works.

5 months ago

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Erinmarie Xian Brandon, FL

Wells Fargo was the first insurance company I ever had as a new homeowner years and years ago. We didn’t realize that we were supposed to pick our own insurance and instead Wells Fargo provided insurance for our mortgage since they held that title. We never had to file any claims but I didn’t feel like they were on the higher end home insurance policies pricing wise. In hindsight it is probably because we did not shop around and they were instead appointed to us which probably came with a higher price tag. The good news is getting a hold of somebody in customer service was never an issue.

1 week ago

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Jamila katze Marquette, MI

i opened a free checking account. all of a sudden every month i was paying an account fee. i didnt understand but assumed that i must pay it because its a bank and they wouldnt make any mistakes. it turns out they were scaming their customers. big banks are scum. all they want to do is rip you off. i was never repaid for all those months of paying an "account fee" for a free account

5 months ago

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Lesa Burgess Pleasant Grove, UT

Got my first home loan through Wells Fargo & was pleased with the apr, loan & how they handle it. I did a jumbo loan so a put a lot of money down to get the mortgage payment down to an affordable month to month payment. My credit score was over 620, so I qualified for other good loans but decided with the jumbo loan.

3 years ago

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Lily Manor Denver, CO

I'm not a fan. They take your money but aren't willing to deliver when you need them. Their customer service is poor and a few times, I've been put into some scheme of theirs (savings scheme) when I didn't even agree to it.

5 months ago

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Reagan Durfey Pleasant Grove, UT

Wells Fargo is a good overall company. We've been with them for a long time. They did get a bad reputation recently and for good reason but they did reach out to us and tried to make it right so I give them a little credit. We will watch our accounts a little closer now tho.

3 years ago

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Cody Linden Lehi, UT

I had an account with Wells Fargo for only a couple of year but I never had any issues, troubles, or hidden fees nor surprises. Positive experience.

4 years ago

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Crystal-lee Nunez White Plains, NY

Great service takes to long to get compensated

5 months ago

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Kristin G Pleasant Grove, UT

Wells Fargo is our home insurance because of the total overall coverage we receive for the great price.

3 years ago

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Bella Houtz South Jordan, UT

I got my morgange through wells fargo and they set me up with home insurence. I have not had to file a cliam but it is good pricing, so i am happy.

3 years ago

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Sally J Sunbright, TN

Good customer service and are helpful getting in touch.

4 months ago

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Sirrah Harris Los Angeles, CA

Wells Fargo is convenient because I can do everything from their app. I dislike the company because I see them as untrustworthy.

2 weeks ago

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Kristiane R Durfey Pleasant Grove, UT

We use and love Wells Fargo for banking. For our Homeowners insurance we chose to go to a different company with what we felt were better rates..

3 years ago

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Tilda Saint George, UT

Our home flooded and they made sure everything in their end was taken care of fast and right.

3 years ago

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Darius Williams Alexandria, VA

have them as my primary bank and found out i could get them from insurance was pretty convenient

3 years ago

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Haidyn Houtz South Jordan, UT

I do not recommend Wells Fargo at all. They were not very helpful and the customer service was brutal!

3 years ago

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Douglas Larson Pleasant Grove, UT

I set up an account which wasn't used often and their hidden fees were terrible.

3 years ago