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6.5

Overall Score

LAST UPDATED: February 22nd, 2024

Well-known for its commercials, Progressive is a helpful tool for finding home insurance quotes. It also offers common discounts for the industry that can help lower your insurance cost, despite not mentioning a claims-free discount.

Beyond discounts, policyholders can benefit from Progressive's contractor network, which can make it easier to find someone to repair damage to your home.

While Progressive has many positive characteristics, there is limited customer insight and whether its high financial strength ratings apply to home insurance policies is unclear.

Read Progressive Homeowners Insurance Reviews

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The Good

  • Online Quote Comparison
  • Helpful Savings Opportunities
  • Educational Information

Online Quote Comparison

Progressive makes it easy to compare policies from multiple insurers through its HomeQuote Explorer® tool. Once you submit the necessary information, you'll be able to view homeowners policy options and compare coverage offered alongside insurance premium rates.

This tool makes it easier to find a coverage option that meets your needs and fits your budget.

Helpful Savings Opportunities

Progressive offers many ways to save with discounts and helpful features. Progressive offers discounts on the premium for getting a quote in advance, home safety features, buying a new home, paying the 12-month policy at once, going paperless, and new construction on your home.

These discount offerings are common for a homeowners insurance company. However, other insurers offer discounts for being claims-free for a certain amount of time, and Progressive's list doesn't mention a similar discount.

In addition to the above discounts, Progressive also offers a discount for bundling home and car insurance.  

Another advantage of bundling is that if you file a claim that applies to both policies, you only have to pay one deductible. This feature helps you save money on out-of-pocket costs when you use your policy.

Progressive also recommends contractors in the event of a claim. In some cases, using these recommended contractors can help you get better prices for repairs.

Educational Information

Progressive offers helpful information on its site about home insurance including different types of coverage and which perils are covered. You can also get information on the details necessary for viewing quotes on insurance rates.

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The Bad

  • Insufficient Customer Insight
  • Unclear Financial Strength
  • Limited Discounts

Insufficient Customer Insight

Progressive home insurance reviews are few on BestCompany.com, so conclusions about the customer experience are limited. However, it's promising that reviews are largely positive.

Unclear Financial Strength

High financial strength ratings show that an insurance provider is financially stable and likely to be able to meet its claims obligations. Progressive mentions its high financial strength ratings for auto insurance, but it's uncertain whether these high ratings would apply to its home insurance policies.

Even if you buy home insurance from another carrier, you'll want to double check the financial strength ratings before making a purchase.

Limited Discounts

Progressive offers many savings opportunities on home insurance coverage. However, many home insurance companies offer claims-free discounts for policyholders. Progressive's website doesn't mention this discount. If you're interested in receiving this kind of discount, you may need to consider another home insurance company.

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The Bottom Line

A Progressive home insurance policy is worth investigating further, particularly if you have a Progressive auto insurance policy. The bundling discount and the ability to only pay one deductible if you make a claim that applies to both policies are advantageous.

If you're looking for the best deal, you can benefit from Progressive's HomeQuote Explorer tool that makes it easy to compare insurance coverage and pricing.

Before you purchase a homeowners insurance policy through Progressive or another insurer, check the financial strength ratings to ensure you're choosing a reliable company.

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Star Rating

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3.9

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106 Reviews

Review Breakdown

5 grade

58%

4 grade

20%

3 grade

12%

2 grade

4%

1 grade

7%

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Edgar Hornsby Eupora, MS

I was a progressive homeowner policy holder without incident, and no claims,for 7 years.paid my premiums annually on time.However I was dropped from coverage without explanation.This is no way to treat any customer

1 month ago

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Cattone5 Fort Wayne, IN

All was good until the last month of my plan. They charged bi weekly where it was monthly. Threw us off and they put it in collections on my credit. Did another quote, last payment was 153 but to get a new plan I have to pay almost 500.

2 months ago

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Joerly Concepcion Mercedes Miami, FL

I don't know the reason to be paying more and more every time you renew even if you don't do anything negative.

1 month ago

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Cynthia Green Markham, IL

Very disappointed. I paid my insurance on time every month, then when my car was hit with no fault of my own, they took forever to repair my vehicle. Then went up on my insurance premium.

5 months ago

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DealStar South Jordan, UT

My experience with Progressive was not good. First, as a paying customer, they continuously tried to upsell and had terrible customer service to the point where I canceled my policy and went elsewhere. Second, when a young Progressive insured motorist pulled out into traffic and "T-boned" me, their agent was HORRIBLE. He not only dropped the ball by going on vacation and not having anyone fill in while he was gone, when he did finally make contact, he was BEYOND RUDE. You'll see a LOT of advertising for Progressive, using big name actors like Jon Hamm, but you'll never see me again on their list of satisfied customers.

1 year ago

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Mark South Bend, IN

Raise your rates without notification and you have to read the fine print because many normal claims are not covered

8 months ago

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Vince Gonzales Dallas, TX

Charge too much and then denies when you have a claim! I will never go back to progressive!

8 months ago