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Goosehead Insurance

Is This Your Business?
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1 User Review
LAST UPDATED: September 10th, 2021

Founded in 2003 and based in Westlake, Texas, Goosehead Insurance offers insurance from more than 80 carriers on its platform for home, auto, umbrella, flood, and specialty insurance. Goosehead Insurance aims to bring a fresh approach to purchasing insurance with evolving technology and agents that care more about the client than the carrier. 

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The Good

  • Over 80 Carrier Options
  • Independent Agents 

Over 80 Carrier Options 

When you work with Goosehead, you have access to home insurance coverage options from many carriers rather than just a handful. 

Goosehead Insurance carriers include well-known national brands as well as lesser-known brands that may provide enhanced local coverage. The many carrier options available include the following: 

  • AIG
  • Chubb
  • CSE
  • Encompass
  • The Hartford
  • Hippo
  • Kemper
  • Liberty Mutual
  • Mercury Insurance
  • Metlife
  • National General 
  • Progressive 
  • Pure
  • Travelers
  • Wellington 

Independent Agents 

Goosehead agents are independent, which means they’re not locked into rules dictated by one particular carrier as is the case with captive agents. Therefore, agents can focus on representing clients without as much pressure to meet sales quotas for a particular carrier.

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The Bad

  • Traditional Sales Process  
  • Variable Discounts

Traditional Sales Process  

While Goosehead does utilize innovative technology and back-office support to agents and clients, there is still a traditional aspect of insurance sales involved rather than a completely online experience. You do need to speak directly with a licensed representative at some point to confirm your purchase. 

Variable Discounts

Additionally, home insurance discounts vary by state and insurance providers.

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The Bottom Line

Goosehead Insurance aims to provide national coverage with local representation, and it seems to meet those aims impressively. With more than 80 carriers to choose from, you’re likely to find a home insurance option that meets your needs and budget.

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V B Pasadena, TX

There is not much to like about this company. They are great when you are BUYING insurance - they have millions of agents who will help you promptly and the process is pretty easy. From there, it's straight downhill. They do nothing to help you when you have a claim. The paper pushers who process your applications get very little correct and the process becomes a nightmare. When you try to cancel - forget about it. No one will do anything at that point. I was so fed up with not getting calls returned, etc., I tried to call the 1-800 number and heard that the wait time was in excess of 30 minutes. I find that completely unacceptable.

1 week ago

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