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6.8

Overall Score

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Queen Shavy Miami Beach, FL

They had very good rates which made it an appealing choice. Their website and billing and payment options were not easy to navigate. When I would call customer service they did not seem very professional

1 year ago

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anupam sumessur Curtis Bay, MD

I have been using Allstate for 5 years now. No complaints. I had an accident and they are so helpful in sorting everything out for you.

1 year ago Edited March 2, 2022

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Amber Griffith Philadelphia, PA

I love love love their bundle packages! It excites me also when my rates go down for being a good driver! Totally worth asking for a pamphlet in the mail.

1 year ago

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Jen M Raleigh, NC

They are great when it comes to water damage and will cover a hotel room while work is being done in your home. They are difficult when it comes to covering a new roof after a storm.

1 year ago

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Jma55 Smithfield, UT

We have used Allstate insurance for the entirety of our home ownership. They are always friendly and approachable when we have concerns or questions.

2 years ago

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Taylor Siren Gilbert, AZ

Allstate costumer service is like none you will ever experience, they provide comfort and peace of mind to you and your family.

5 years ago

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CHRISTINE East Wenatchee, WA

Found what I needed but when trying to get it, the customer service was not good

7 months ago

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Fred Winner Raleigh, NC

Allstate matched our existing coverage with a policy that provided a $300.00 discount.

9 months ago

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Ben Fresno, CA

I have has AllState insurance in the past and had a couple issues getting a claim settled seemed kind of overpriced and not to concerned about my roof being covered

10 months ago Edited November 14, 2022

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Robert Mott Bellevue, MI

Its been awhile but its a good company to deal with. I like their website and might switch.

11 months ago

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Maya My McDonough, GA

I called Allstate for a quote on home insurance and the only way they would be able to save me money on home insurance is if I added car insurance, which was so expensive, it didn't make sense and I wouldn't have saved enough money to offset the difference.

1 month ago

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Bess Wilfong St Louis, MO

Allstate is a reliable company that goes out of their way to accommodate their customers. We had a good experience with our claim.

1 year ago Edited September 22, 2022

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Sally Tetreault Largo, FL

Started off great with Allstate then each year the premiums would go up making them out of reach. I did have a claim and found out most things weren't covered by Allstate

1 year ago Edited September 14, 2022

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jbucklin Cameron, LA

Provided the least bad homeowners quote. Agent was helpful in tailoring coverage and answered questions thoroughly.

1 year ago

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Rachel Pletke Osseo, MN

Allstate has a very good reputation but there is a lack of efficient communication. I was very frustrated trying to work through a claim.

1 year ago

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Sheila Stone Murphy, NC

Allstate was able to provide a policy that was more customized to my home value and coverage I wanted.

1 year ago

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Walter Brawner Oak Park, IL

The time I was with this company was wonderful. I felt like I got my money's worth and was very pleased with the service

1 year ago

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Sade b Oklahoma City, OK

I currently us Allstate and it is great! I can afford it and it keeps me coverd! i do recommend this company.

1 year ago

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ramesh pothuru

best customer service, good monthly payment plan & easy to use on line portal and very good in claims process.

1 year ago Edited August 3, 2022

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Tricia Pietrzak Sacramento, CA

Their prices are very reasonable for the price of the coverage, the claims department is knowledgeable and friendly

1 year ago

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RLuff Tucson, AZ

If you are involved in an accident and it is your fault, you are very likely to be sued. Allstate NEVER settles claims easily resulting in the other party getting an attorney. I know. I am a lawyer. The end result is you get called for depositions and trial so Allstate can save some money.

1 year ago

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Marc Machbitz Frisco, TX

Excellent knowledgeable agents good prices competitive

7 months ago

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Sideeq H. Muhammad Cincinnati, OH

They are very informative helpful in answering my questions when I'm confused

9 months ago Edited December 14, 2022

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Jim Ahmad Memphis, TN

Associate answering the call was courteous but didn’t offer any details for their plans or service.

1 year ago

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Rebecca Carter Springtown, TX

My agent is great and gets back to me quickly if not available when I call. Easy to file a claim.

1 year ago

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Porscha Watson Indianapolis, IN

I have tried other insurance companies and this one is the best great policies and bundle deals

1 year ago Edited March 16, 2022

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Amberlee Hildebrand Orem, UT

They do a good job and have good value if the budget is tight. The coverage is not as comprehensive as I would prefer.

2 years ago

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Sheri Wiggins Upper Marlboro, MD

I've been an Allstate member for 30 plus years and have excellent representatives.

2 years ago

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Leslie West Jordan, UT

Allstate is the best insurance I’ve ever had. Cost is great and my agent is easy to work with.

5 years ago Edited September 14, 2021

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Sara Jane Crestwood, KY

The service took good care of us during a power outage. But the cost went up after that so we had to change companies.

5 years ago

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Mary Walker Georgetown, KY

Allstate has always been prompt with claims

5 years ago

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Linda Jacobs Texarkana, TX

Quick response and great customer service!

9 months ago

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Willie Fort Worth, TX

Great communication, fast response but it's little bit on the high side companies.

1 year ago

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Crystal Connell Denver, CO

Awesome customer service and the rates for what they provide is well worth it.

1 year ago Edited June 6, 2022

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Troy Siren Gilbert, AZ

Got a great deal with my home coverage. Rate was cheaper than I expected.

5 years ago

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Cathy Ford Goodyear, AZ

good customer service knowledgeable but they go up on their insurance product every 6months

11 months ago

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Ann Mason Kingsport, TN

Rates and their use of OEM parts when repairs necessary.

11 months ago

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Brett Schiftner Fort Worth, TX

Rates are good but claim service is just okay. They are not very generous with their estimates

1 year ago

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M Pieringer Savannah, GA

Great experience with their pricing and customer service.

1 year ago

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Jackie Spokane, WA

They give me a discount for bundling with auto and for pre-pay.

2 years ago

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Mario Martin Willis, TX

I had contacted a representative for this company and was discouraged with the price points

1 year ago

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Drew Preston Halifax, NS

Good and helpful company.Friendly service

1 year ago

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Chris Wootton Ogden, UT

Not a great company to work with ok product value.

5 years ago

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DaDude Ormond Beach, FL

Overpriced and lacks good customer support. Would not use again.

1 year ago