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7.9

Overall Score

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Nichole Hiatt Eagle Mountain, UT

I have purchased many furniture items from Costco. My bedroom set is now about 13 years old, and still looks great. I know I can always return items if there are issues, but overall we love and keep almost every piece of furniture we buy from Costco.

4 years ago

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Christy Suguturaga Orem, UT

My favorite store in the whole world. They get cute stuff at great prices and it can ship to my house or I can pick it up. And returns are amazing. I love their customer service. Their products are always great quality not cheapest made

4 years ago

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Eric Salt Lake City, UT

Without a doubt, Costco has the best customer service and return policy out there. If you are not happy with it, they will take it back. Their staff is always helpful and do a great job of moving the ridiculous number of people through the checkout as quickly as possible.

4 years ago

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kayshel Herriman, UT

I have been a Costco member for many years and am always impressed with their products and especially their customer service. They always make anything right if something goes wrong. I've had an excutive membership and it has more than paid for itself.

4 years ago

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gayana innocent Deerfield Beach, FL

Costco has the best products for great prices. They're supplies are always multiplied compared to any other food stores. When it comes to buying snacks, drinks, and house supplies Costco is the place to go. I love their bundle deals and the amount of things that they provide.

4 years ago

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KC Riverton, UT

We're at Costco all the time and have bought a few furniture pieces there. Overall, the quality has been good for a good price. The furniture has held up...and Costco has an awesome return policy. It probably depends on your Costco, but there have been some items that I was interested in, but the display made it harder to really try them out (limited space).

4 years ago

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Jeremy Brown Riverton, UT

Costco has everything you need like food, clothing, everyday needs and furniture for outside and inside. They have great prices and everything is in great condition when you buy it. Customer service is great they are very helpful and know where everything is.

4 years ago

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Kaydence Bonino Riverton, UT

We will continue to shop at costco because I love their return policy. I bought my son some airpods and a week later the new series came out and he wanted to get those instead. I had no problem returning them. I also feel like their quality and customer service is excellent.

4 years ago

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Tom Gourley Pleasant Grove, UT

A fun place to visit with good quality products, attractive pricing, and friendly customer service. We have always been happy with Costco's return policy. They are always willing to keep the customer happy. A big "bonus" is the free samples they offer throughout the store!

5 years ago

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Jon Posey Riverton, UT

How can you not like Costco? Great deals, amazing customer service, I live at my local store I love it so much. We have bought everything from a baby crib, which was solid, to TVs, garage storage racks, and everything in between. Our basement couch is also from there and we love it, you can't go wrong.

5 years ago

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Ted Johnson Pleasant Grove, UT

Costco Furniture and other items for the home are of great quality, a good price, and the products are very modern and stylish. You can see what they look like in person and then get it home easily. If you don't like it, you can bring it back and Costco will help you every step of the way.

5 years ago

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Kristiane R Durfey Pleasant Grove, UT

We have been a Costco customer for over 10 years now and love them. Have bought many TV's and electronics there and our patio furniture, which we love. They are so easy to do a return with if necessary and their prices are hard to beat.

5 years ago

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Sage Robertson Cedar City, UT

I love COSTCO! I spend way too much there to be honest. I love the quality products especially their home decor and their furniture. I like the stores cleanliness and the way they have it set up. It's very organized and they rarely run out of product.

5 years ago

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Jennifer Gilbert, AZ

I love Costco! Their return policy is amazing and they stand by everything they sell. Costco is the only place I will buy my TVs and any electronics because of their warranty and return policy. I’ve bought a few items of jewelry here and I’ve always been very satisfied with the quality and how they’ve held up.

5 years ago

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Isaac Kaysville, UT

My wife and I started finding furniture we both liked at Costco of all places. It’s all been nice and sturdy and easy for me to set up. It’s not super cheap which is nice, but still affordable. We were both impressed and surprised to find it as Costco.

5 years ago

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Julie Kincaid Soldotna, AK

I have purchased furniture and home items from Costco many times over the years. The quality and value is usually excellent, whether it is pillows or a new couch. I would recommend this store to my friends as a great place to find these type of items. They also stand behind their products, and their customer service is great!

5 years ago

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Nicole Orem, UT

We have purchased washer and dryers down Costco and I love the ease of shipping as well as installation. They also have free shipping! I have been looking for a bunk bed and found one they have and I am planning to buy from them rather than other stores because of the great shipping/delivery ease.

5 years ago

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Ashley Pleasant Grove, UT

I'm so surprised at the top quality of furniture that Costco sells. We have purchased a couch, dining table, and bedroom set. I am very pleased with all of them. Costco always stands by their products too so I know I am in good hands when purchasing furniture from Costco.

5 years ago

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J Crawley Provo, UT

Costco is amazing! Our family has shopped at Costco for years. Costco stands behind its products. We purchased an outdoor patio table and returned it sometime later because of defective workmanship. Costco replaced it straightaway.

6 years ago

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B. A Messina-Gates Royse City, TX

Costco products are always good value. Consider their house brand, Kirkland, you won't be disappointed. Customer service is always good no matter how busy they are. The stores are clean. I appreciate that they close on holidays to let their employees enjoy the day.

6 years ago

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Tom Rhoton Alpine, UT

Costco quality is generally very high. The only caveat is that if you see something you like, you need to buy it right then because they likely won't have it in stock for long. It seems like they buy lots of near end-of-life products that can't be repurchased.

6 years ago

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Monica Swift-Hjerrild

We love Costco. They offer a quality products at great prices. The employees at our local store are always helpful and the store is clean and easy to navigate. I also like that you can find things online and shipping is free.

6 years ago

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Erin Rhoton Veguita, NM

I always end up spending way more money at Costco then I want to but I always end up LOVING everything I buy from there. The quality of the products and food is incredible and I'm never disappointed. If I ever had any issues with anything, they have the best return policy and are super nice about returns.

6 years ago

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Anne Marie Milne Layton, UT

I have been shopping at Costco for as long as I can remember! Great place to buy in bulk and they have awesome deals on furniture and other things as well. They also have cool benefits if you have their costco credit card. I recommend!

6 years ago

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Landon Robison Layton, UT

Love Costco! My wife and I have a Costco card that we buy all of our groceries and furniture with and then we pay it off later. By buying it with the card, we get a ton of money back at the end of the year. They have great prices and great reimbursement if you use the Costco card. I would recommend.

6 years ago

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Ayomide

Everything about Costco is the best, High quality product is their watch word with huge discounts also on the furniture's i still got from the sometimes ago

7 months ago

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johnny turner College Station, TX

The staff has always helped us when we have needed help. They are friendly and willing to go out of their way to help, Thank You.

8 months ago

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Charles Hjelle Jr Phoenix, AZ

Absolutely love Costco, employees are very helpful and friendly and they have everything I need. They also have great pizza!

8 months ago

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Sergio Madera New York, NY

Costco home and supermarket are amazing always good products and goods prices the flawless are always great and fresh I like Costco very much.

8 months ago

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ChrisRC111 Laguna Niguel, CA

Here's the story of my recent experience when purchasing a bedroom set from Costco. The set consisted of a California King, 2-night stands, 1 dresser with a mirror, and 1 tall chest of drawers: Metropolitan Warehouse & Delivery is the worst delivery service I've ever experienced in my entire life! My new life's goal is to post this information all over the Internet in the hopes that no one ever has to deal with this company. The first crew that came to deliver the bedroom set damaged the dresser and one of the drawers in the chest. I’m not talking about small damage. They split the piece of wood on the lower front section of the dresser beyond repair and the bottom of one drawer in the chest was completely broken in half. These are things they likely knew they did but were in such a hurry to get back on the road they didn’t seem to care. Before they left I inspected the furniture and found the broken drawer so they took that piece of furniture with them when they left. Unfortunately, I didn’t notice the cracked wood on the dresser until 5 minutes after they left. I called to ask them to come back and pick it up but they refused. They also did a very poor job of assembling the bed. There are about 4-5 pieces of wood support posts that run underneath the center of the bed. Each one consists of 2 pieces that are screwed together. When I looked under the bed it was easy to see that none of them were completely screwed together. I had to prop up the bed with 2x4’s to gain access to the underside of the bed, which then allowed me to screw the posts together properly. Upon further inspection of the furniture, we decided that the quality was not of the level we expected so we contacted customer support to return it all. Today, 4 weeks later, they finally came to pick it up. I was told they would call me with an ETA a few hours before they planned to arrive. At approximately 3:00PM, as I had yet to hear from them, I decided to call Customer Service and a few minutes later I received a call from the driver stating that they would be here in 45 minutes to 1 hour. They actually arrived about 90 minutes later. The crew did not have shoe coverings and they refused to remove their shoes before walking upstairs on my carpeted floors. I suggested they go down the street, less than 1 mile from my house and purchase foot coverings but they refused. I called their dispatch office while they were here and they spoke to the driver but no resolution was achieved and they left. The first delivery crew that delivered the furniture had no problem removing their shoes before walking on the carpet. If I ever purchase anything again from Costco that requires a delivery crew to come into my house I will only do it if Costco guarantees to not use Metropolitan Warehouse & Delivery. From other reviews I’ve read from people with similar experiences I’m surprised that Costco continues to use this delivery service.

2 years ago

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Jessica V Las Vegas, NV

Have been trying to get in contact with the Logistics team after my delivery was not fufilled completely. My receipt says room of choice in which the delivery men said were able to deliver to the second floor but they could not do it themselves and another team would need to be contacted. We called logistics the first time and they refused to bring it up. Went to costco and spoke with a manager who said no they can bring it up and put in a request where we would hear back from logistics to schedule an appoint in about 24-48 hours. Its been a week and we did not hear back so we proceeded to call. The representative did not want to help us at all so we asked to speak to a manager which her response is "They will tell you the same thing". I did not ask what their response would be but if I could speak to one which tells me the representive did not want to assist us at all. She comes back on the line telling us she spoke to someone and they said the same thing she told us earlier but that was not what we asked for. After explaining our frustrations she decided to hang up on the call. I would not recommend ordering anything that will need to be delivered from this company. There is no clear communication between Costco and their logistics team and when you contact their logistics team after almost an hour wait they are not friendly at all.

3 years ago

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Mason Allen Pleasant Grove, UT

We have most if not all our appliances in our kitchen and bathroom from Costco. They have kept up really well and we have not had any problems with anything and they were purchased over two years ago.

3 years ago

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Molly Keogh Ogden, UT

We have purchased an oven through Costco. The customer service was great. They delivered it on time and were very respectful of our home and the appliance we purchased.

4 years ago

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KM San Antonio, TX

My husband purchased a six piece bedroom set from Costco with the white glove delivery service and they were absolutely amazing. They carried the furniture in to the house in boxes, assembled the furniture and disposed of the boxes. A few months later I to purchased the same bedroom furniture with a completely horrid out come. They refused to carry the boxes into the house and up on the second floor. They assembled all of my furniture in the grass in my front yard. Then they broke down the boxes and disposed of them. My furniture sat in the front yard for approximately an hour. They carried the furniture in which at that point contained a gecko which roamed my house until I was successful in getting rid of the gecko . I feel confident that these nitwits we’re not supposed to assemble the furniture in the grass. It was disgusting, gross, scary to me for that creature to be crawling in my home and they caused it. I wish someone would address to them the issue of never ever again installing someone’s furniture in the front yard in the grass.

5 years ago

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roxanne Millville, UT

we purchased our couches from costco they have been wonderful and we get so many comments on them...when we tell our friends they are from costco they dont believe us

5 years ago

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Avery Fowler Pleasant Grove, UT

Costco always has the best products and has everything you may ever need, food wise. I love how their products are more big so they will last you a long time.

6 years ago

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Hank Ricardo Winnipeg, MB

I love doing my shopping at Costco. Great prices , great customer service and those hot dogs are amazing as well. There's lots of items there to help furnish your home. Too bad you have to pay yearly for a membership.

9 months ago

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Tricia Ballew Seattle, WA

Costco is always an amazing store to shop, they always have what I'm looking for, always have amazing customer service! Bellingham Washington location!

9 months ago

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Mary Huntsville, AL

Costco is my go to place for just about anything I need for my home. I love the space and freedom to roam when shopping. I would recommend the COSTCO EXPERIENCE for everyone.

11 months ago

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Nieceyshark Beaumont, CA

They have a large selection of home furnishing and patio furniture. They have name brand items to choose from and a variety. I highly recommend them to anyone

11 months ago

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Emanuel Vasserman

Very good prices, but sometimes the portions are to big for my family (two adults). Very loyal return program. Personal is very well trained and ready to help, when you need it.

1 year ago

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David Hall Salt Lake City, UT

I love everything about Costco. Not only do they have the best prices, they have the best quality items also. I honestly appreciate not having dozens of choices of things like ketchup to pick from.

1 year ago

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Tyrone Walton Frankfurt am Main, HE

The furniture serves more than a comfort purpose. I feel that it also was from the heart and soul in which Costco deals greatly with their customers. I love this place and so user friendly .

1 year ago

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Be Smart

This is a great company. I love the Costco anywhere Visa for business. They carry good items like appliances etc. I have also buy fresh flowers in bulk, they were very lush and beautiful!

1 year ago

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TC B Florissant, CO

Once you pay the membership fee, you will make it up in the savings you find with home furnishings. We purchased a king mattress 3 years ago and it still feels brand new. Great deal on it!

1 year ago

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Crystal B. Dallas, TX

I love buying from Costco, regularly for groceries, and occasionally for furniture. The quality of their products is excellent. I purchased and had delivered, a treadmill, through their website and it was easy peasy.

1 year ago

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Elizabeth Larsen

Love Costco! The quality of everything, the customer service is the best! The options, the app, even the store is wonderful! Options for organic foods, outdoor living is wonderful!

1 year ago

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Jennifer Blazek Beaverton, OR

We love Costco for furniture both for the value and the options they offer. They have modern, up to date furniture that it affordable. We've loved the quality and the length of life their pieces have.

1 year ago

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Sherry Betts Apache Junction, AZ

I LOVE Costco! You can literally get everything you need for your home. They have quality products for every room inside your home and outside! The gazebo that I bought is sturdy and very high quality!

1 year ago

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Robert L Pembroke Pines, FL

My only complaint is that some of my favorite products change and are replaced by new ones. Quality of merchandise and support from customer service is outstanding when quality is lacking.

1 year ago