World Market Logo
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66 User Reviews

5.1

Overall Score

LAST UPDATED: May 19th, 2021

Cost Plus World Market launched in San Francisco over 50 years ago. They began selling handmade furniture sold at cost plus 10%. They now continue their mission to sell unique, high quality merchandise and have included unique pieces from all over the world in their inventory. Cost Plus World Market offers a unique selection of home décor and furniture to match the style of any home.

 

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The Good

Cost Plus World Market offers customers unique, high quality products with excellent shipping and delivery options making furniture shopping a pleasant experience. -Wide category selection -Offers sales and promotions -Quick delivery -Several years of business experience Cost Plus World Market offers customers a wide range of unique inventory from every corner of the globe. Consumers can search through 7 main categories which include furniture, outdoor, rugs and curtains, lighting, décor and pillows, dining and kitchen, and food and drink.  World Market also offers seasonal items which include holiday and seasonal decorations as well as a gifts tab where consumers will find a selection of games, apparel, and other unique items. Some items are only available online or only available in their retail store. Item availability is specified in the product information. World Market features a sales tab where customers will find great discounts on items from each of their product categories. World Market also features special discounts and promotions on their home page providing customers with easy access to information on specific discounts and sales. Consumers can expect to receive items fairly quickly when they order through Cost Plus World Market. Standard ground shipping only takes 3 to 8 business days after the order has been placed. Threshold delivery takes 7 to 14 business days after leaving the warehouse. The cost of delivery is dependent on the shipping method selected as well as the item's size and/or weight. The delivery cost for standard ground shipping begins at $4.95 for items with a shipment value of $15.00 or less and increases up to 10% for items with a shipping value more than $600. Customers are eligible for free shipping when their order equals $150 or more. World Market has been in business for an impressively long stretch of time compared to several of their competitors. With over 50 years of experience in the home/furniture industry, they have adapted their model and expanded to meet the needs of a wide pool of customers. They specialize in locating unique, well made items from different quarters of the world. Their inventory includes items to fit nearly any style including customers searching for Spanish artwork or African collectibles.
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The Bad

There is a lack of some information on the World Market Website which may be inconvenient for some consumers. -No warranty information on website -No International Shipping We were unable to find specific warranty information on the Cost Plus World Market website. Consumers may have to contact customer service to inquire about warranty information for specific products. Consumers may contact customer service through the Cost Plus World Market website or by phone at 1-877-967-5362. A potential downside to using Cost Plus World Market is their lack of international shipping availability. Currently consumers are able to ship anywhere in the US. Many of their competitors offer shipping to several countries including the US, which may make them a less appealing option for some individuals.
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The Bottom Line

Cost Plus World Market offers customers a large selection of unique home and furniture products. Their quick delivery time frame as well as shipping options make purchases simple. Cost Plus World Market is an excellent resource for finding unique, well made home and furniture products at competitive prices.
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Star Rating

4.1

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66 Reviews

Review Breakdown

5 grade

44%

4 grade

38%

3 grade

8%

2 grade

0%

1 grade

11%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Michelle Rios Ogden, UT

We literally searched high and low in World Market until we found the metal art piece we needed to make the space above our mantle complete. We were also able to find smaller complimentary pieces for above our windows to tie it all together. Though the store can be somewhat chaotic, we enjoy searching through all of the treasures to find just what we need to perfect our look.

2 years ago

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Beverly Schacher Gulfport, MS

Cost Plus World Market is a fun store to shop at. They have unique items at good prices. They have a great selection of products for your home. Their kitchen section has many interesting items. They also have a great food section with items from all over the world.

2 years ago

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Nichole Davidson Sandy, UT

I love World Market! It's such a fun store to find unique products that highlight different styles found throughout the world. They have a wide variety of products all priced decently and are higher quality than you'd expect for that price. Fun jewelry and scarves, beautiful textiles and wall decor and a food section where you can find things from different countries - some of the best curry powder I've found was from World Market. I've always found something I love. The employees are helpful and kind - I've always walked out happy after visiting.

4 years ago

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Katlyn Hockman Houston, TX

I was so sad that the World Market near me closed because they have great products as well as customer service. Their prices are a little bit high but the quality of their products makes up for it.

2 years ago

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Jamie Neider Kaysville, UT

Such awesome stuff. I recently need some season items for entertaining for a party and they were a one stop shop for almost everything I needed. Very happy with hostess gifts I was able to grab as well.

2 years ago

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Brittany Wilkinson Herriman, UT

World Market always has such fun stuff. I love going to get unique gifts, flavorings for drinks, different treats and food and awesome stocking stuffers. They have beautiful furniture and lighting. Great store.

2 years ago

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Sav Flo

My parents bought a table from World Market 13 years ago because they knew my younger brothers were going to destroy any other table. This table continues to stand in their dining room in great condition. This store in great and fun to explore because they have many unique pieces of furniture and other home decor.

5 years ago

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MattB Salt Lake City, UT

I purchased a light and end table at World Market for my daughter for Christmas. They have a wide selection of household furniture, décor and accessories. The products look great in her room and were easy for me to install.

2 years ago

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Shannon B Salt Lake City, UT

I am obsessed with World Market! I always go here for unique home goods and gifts. Everything I've bought here has been high quality and very affordable. They have a lot of products here that are comparable to much more expensive brands too.

2 years ago

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Julie Kincaid Soldotna, AK

I love World Market! A couple months ago I was on vacation in Florida and I stopped into a World Market. First, it smelled delicious, and second, I wished I had a bigger suitcase to bring stuff home. It is a feast for the eyes and nose in there. You will always find interesting home decor and food items. I can't wait to return again.

3 years ago

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Reese Pleasant Grove, UT

I love going into this store as it has so many items from all over. I love the worldwide aspect of the store and the ability to find a unique item that could be from anywhere. Also, the prices are great and not too expensive for someone trying to find something unique for them at a great price.

3 years ago

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Tiffany Teen Austin, TX

Ordered a full length mirror. Received the half-sized one. Contacted WM, was told they were out of stock and sent me a return label unprompted and initiated a refund. Asked how much the mirror I received cost, because depending on the price I might keep it instead. They resent the same email. Emailed again, asking the same question. Received the same email. This happened multiple times. Called. Customer service rep. was very rude, uninterested in the story, and unapologetic. Finally agreed I could just be refunded the difference and keep the mirror. Couldn't use the 30% off I'd originally used on the mirror I didn't get since I 'already used the coupon'. So I ended up paying full price for the mirror I didn't order because they couldn't fulfill the order I used the coupon on. Makes sense! At this point, just said ok, hung up, etc. Then I was waiting for a nearly $500 daybed. Delivery scheduled, delivery company called to tell me the box was damaged but the bed was fine. Called back to tell me actually, the bed is not fine. They'd get a new one and reschedule delivery. 3 weeks later after checking the status regularly, decided to check in since it still said 'waiting for carrier'. They emailed back saying - surprise! - the bed is out of stock. Here's a refund! Obviously at this point I flipped out. Told them I don't want a refund, I want the bed. They emailed me back...about...the mirror. I emailed back asking them to read the email I sent them this time before continuing to waste my time. Now they email me a repeat of the same email from the first time. I tell them they need to find the bed at a store, then, and ship it to me from the store. They finally tell me the bed is out of stock in all the stores - which is hilarious, because I was at my local store about three weeks ago and they had it, so I'm sooo glad they waited until *I* suggested a solution on their behalf, and now it's too late! It's almost as if they could have resolved this on their own weeks ago, if only I had been working for them and instructing them on how to resolve problems! They then tell me they 'called me multiple times today but the phone rang busy' which is factually untrue based on: I had my phone in my hand all day as I spent most of my day EMAILING THEM. My phone did not ring. I have no missed calls, as proven by the call log I sent them a screenshot of. I have no voicemails. And do cell phones even ring busy??? I wasn't even on the phone today! How would it ring busy?? So basically, I ordered furniture over a month ago, and two of the main items I ordered are out of stock and WM does not have a single soul in their office who can read, comprehend, and respond to emails, nor do they know how to actually find a solution to anything besides 'sending a refund'. Do note, on my order status log it STILL shows that the bed is 'awaiting carrier pickup'. For context, I had an issue with WALMART getting me a mattress once, and they fixed it in literally ONE DAY. For emphasis, *WAL MART*. I also had an issue with Target twice. Both times the issue was resolved with ONE EMAIL. The SAME DAY. I have 15 emails from WM customer care dating back from 3/31 through today, and nothing has been resolved beyond just like...refunding me for what they decided not to send me after I paid for it...which is just legally what they have to do.

1 year ago

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Elle San Francisco, CA

An experience of disappointment all around. Our order was delayed to arrive by over a month when it was promised in 5-7 business days. Secondly, the delivery company SEKO that World Market uses are rude and not pleasant to deal with in scheduling and delivery. The amount you pay for delivery--they only deliver to your front door or garage, not inside the house. No were on their website does it state that the delivery is only to the front door or garage only. When I called World Market about the issues, they were sorry and they couldn't do anything about it. We will certainly not buy anything again from World Market. Instead, we will shop at other companies (Pottery Barn, West Elm, CB2, Anthropologie, Restoration) that deliver and set-up your furniture. World Market offered nothing but poor customer experience and lack of care for customers. We have a choice where we shop and spend our money and it will not be at World Market, because they don't value customer care.

3 years ago

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Karrie Taylor Avondale, AZ

I have had the worst experience with World Market ever and I would never order ANYTHING from this incompetent company again... I placed an order on Sunday 11/11 and updated my address to AZ from MI when I received an email confirmation they mixed part of my MI address and AZ address together. I called within an hour and thought it could be changed. The customer service rep told me she could not change it and I would have to contact my postal service or who ever was shipping it and change it with them or let it ship to the wrong address and come back to the store., Hung up! Called back the next rep took my address told me he would put it on a supervisors deck and it would be taken care of. So I called Monday morning 11/12 and spoke to a Supervisor who stated it was not to late and it would be taken care of, matter of fact she called me back to ask me for my address again. Then Tuesday night I get a new email that it shipped, low and behold it’s still the old address. I called spoke to ANOTHER supervisor and she stated there was not no guarantee that the address would have been changed and now I would have to let it ship to an address that doesn’t even exist and wait for that to happen. I was unable to talk to someone who could actually give me answers or tell me that my over $500 purchase was gonna be taken care and be able to reach me by Thanksgiving. I’m so disappointed and disgusted with the incompetence of how this was handled as will never give them my business. Buyer beware Cost Plus don’t care about you and what you spend with them! Update- I’ve been going back and forth with this company who has continued to give me misinformation about my shipment, that when I ordered it was intended for Thanksgiving. It’s so disheartening when you not only don’t receive your product, your money back or a solution for all you inconvenience’s. I have still not received my order of the refund I was told a week ago from Mike in the Customer Service management team. It is the 28th and I called and left a message for Mike in Monday the 26th to find out about the refund of my money.

3 years ago

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Karrie Taylor Avondale, AZ

I have had the worst experience with World Market ever and I would never order ANYTHING from this incompetent company again... I placed an order on Sunday 11/11 and updated my address to AZ from MI when I received an email confirmation they mixed part of my MI address and AZ address together. I called within an hour and thought it could be changed. The customer service rep told me she could not change it and I would have to contact my postal service or who ever was shipping it and change it with them or let it ship to the wrong address and come back to the store., Hung up! Called back the next rep took my address told me he would put it on a supervisors deck and it would be taken care of. So I called Monday morning 11/12 and spoke to a Supervisor who stated it was not to late and it would be taken care of, matter of fact she called me back to ask me for my address again. Then Tuesday night I get a new email that it shipped, low and behold it’s still the old address. I called spoke to ANOTHER supervisor and she stated there was not no guarantee that the address would have been changed and now I would have to let it ship to an address that doesn’t even exist and wait for that to happen. I was unable to talk to someone who could actually give me answers or tell me that my over $500 purchase was gonna be taken care and be able to reach me by Thanksgiving. I’m so disappointed and disgusted with the incompetence of how this was handled as will never give them my business. Buyer beware Cost Plus don’t care about you and what you spend with them!

3 years ago

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Ashley Pleasant Grove, UT

The customer service was not as helpful As I would’ve hoped I could’ve caught someone on a bad day since I’ve only purchased one item from the store

4 years ago

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Katelyn Empey Logan, UT

There is a wide variety of items at World Market Stores. I wasn't planning on buying anything and I walked out with a lot. It is easy to do there between food, clothing, games, and housewares.

4 years ago

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take7 Sandy, UT

Bought an outdoor dining set here and it was smaller than we anticipated but we made it work in another area we needed it for. Price was customizable to the pieces we wanted without getting the whole set we didn't need. Buy online and pick up in store was affordable and preferred for me.

2 years ago

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mccandless24 Kaysville, UT

I have loved finding unique and different items from World Market. They have a great selection in rugs and dining tables, and had a lot of options that I had not seen anywhere else. The prices are reasonable and at times they have had items that were on sale at really good deals.

2 years ago

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fernandopessoa South Jordan, UT

We bought a kitchen table from here a few months ago during their big furniture sale. We got a great deal and the table has been great. It’s in style and has held up well with our 4 kids

2 years ago

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Aimee Mortensen Pleasant Grove, UT

The products and furniture available are unique and frequently offer Bohemian styles. If you find something you like you should probably purchase, because it can be challenging to find more of the item...the challenge of the unique nature of the items sold.

2 years ago

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Adrianne murray Brigham City, UT

Hands down my favorite place to find fun furniture and things for the house. There is everything from frames to baskets to chairs. Everything enough go back to California (where I’m from) I go there to see if there is anything to bring back. More than once I have something on my roof of my car making the trek two states away.

2 years ago

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Brittney Miskin Riverton, UT

Love the furniture options at World Market. They have a very unique look and you can find things there that you can't find anywhere else. Their furniture is also high quality and not overpriced.

2 years ago

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Jen Paris Concord, CA

Love browsing at World Market. They always have interesting and good quality merchandise. And if I need something I'm not sure where to find, World Market usually comes through!

2 years ago

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Helen Macfarlane Pleasant Grove, UT

I bought two chairs from World Market that I have absolutely loved. I had difficulty finding the second chair and the employees were great to work with and very helpful. Love my chairs. Love the company!!

2 years ago

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Lilly Logan, UT

This is the best place to go when you want furniture that is different and unique. They have so many beautiful and interesting pieces and they are all pretty eco friendly. Lots of bohemian style items. My office is more bohemian style so I got most of the furniture from world market because it was all nice and good for the environment.

3 years ago

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Jeff Martin Layton, UT

My wife had me go into this store a few times and I was impressed. They had a lot of interesting stuff from other places and it wasn't like a store I had seen before. Awesome place and good quality.

4 years ago

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Laura Duffy Pittsburgh, PA

World Market sold us old and out of date product, then offered me a gift card because they messed up. I thought I would give them another try and ordered jarred curry sauce. They plopped it in a box without any bubble wrap or packing material. Needless to say, two jars exploded, glass and sauce everywhere. When I called to ask for refund, they said they wouldn’t be able to refund me for 10 days!!! I definitely will never order or purchase from them again and would recommend shopping anywhere else

2 years ago

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Tanner Cook Gilbert, AZ

World market is a great place to go to find unique pieces of furniture and even food items. It tends to be on the pricey side, however it’s always good quality.

3 years ago

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Violet Gutierrez Midvale, UT

I purchased a $150 picture & agreed to a total of $125.93 after my discount was applied. They failed to make it known or apparent that they will also charge you additional taxes after the taxes they already charged you at their convineive causing my account to overdraft. They gave me no apology and are not willing to fix the damages they have caused for me. This a shady and crooked company & I highly recommend taking your business else where.

3 years ago

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Connie Mayer South Jordan, UT

It has good quality merchandise. The stores are always very clean, and the workers are great too. It isn't the store I usually shop at, but I don't mind it.

4 years ago

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Breanna Jones Salt Lake City, UT

Cutest selection of furniture. Although their prices can be more than their competitors, their pieces are more unique and different than what you could find at a big box store.

5 years ago

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PessoaJ Herriman, UT

I love World Market. My kitchen table Is from there and it’s been great. It’s in style, and we got a super great deal on it! It’s held up well.

2 years ago

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Beth Farmer Pleasant Grove, UT

On one hand I love World Market because they have home decor that is on trend and really beautiful but on the other hand they seem to be really overpriced and expensive. I wouldn’t recommend them because I think their prices aren’t worth what they offer.

3 years ago

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Joanna Hester Gilbert, AZ

I wanted some unique items for my home and couldn't find anything until I went to World Market. Love the selection and how their prices are not over the top.

4 years ago

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Anne Marie Milne Layton, UT

I love World Market. My daughter introduced it to me and I can't stop shopping there. They have such unique items and a huge variety. Their prices are a little high, but I think it's worth it. Such an awesome store!

4 years ago

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Kas Redmond, WA

Rude sales clerk, treated absolutely deplorably. Store manager stood by and watched (like a train wreck) as this insanely unstable clerk completely lost her marbles on me. I’ve never been so mistreated by a sales clerk in my life. Unreal, like being thrust into the Twilight Zone!

4 years ago

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Tom Pleasant Grove, UT

I love the great selection at World Market. They how so many options that can make your home unique and make living in your home more joyful.

4 years ago

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Carlene Dastrup Sandy, UT

Good merchant, just ready pricey. There are so many other stores that provide the same type of merchandise and quality but just not the high prices.

4 years ago

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Denise H. Mona, UT

I love to walk around and look in World Market, but I rarely buy anything. I feel like many of their items are more expensive than similar items at other stores.

5 years ago

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April Jones Salt Lake City, UT

I love that I can go in and find cultural food so easily. And my daughter loved the flower boy’s and macrame flower Pot holders also!

2 years ago

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Amanda Montebello, CA

I enjoy shopping at World Market because of the variety of items offered. The items make great gifts and are affordable prices.

2 years ago

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Kaydence Bonino Riverton, UT

We bought the coolest kitchen table at World Market! We always get so many compliments! It is the best quality! Love this store!

2 years ago

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Tony Riverton, UT

Very fun and interesting collection of home furnishings at affordable prices. Kind of a more affordable version of Pier 1.

2 years ago

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Jason Draper, UT

I like World Market because the deliver of their furniture is fast and easy. I haven't been displeased with this company at all.

3 years ago

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Landon Robison Layton, UT

Their furniture is really cool, unique, and good quality, but the prices were ridiculous. If you got the money I am sure you will find some great stuff, but if you're on a budget world markets, not the best place to go.

4 years ago

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Kristy Boise, ID

I like going to World Market for fun quirky decor items more so than everyday needs. Cute fun stuff.

4 years ago

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Myken Cheyenne, WY

World Market seems Great products at an affordable price! I love the style of their items and the customer service is always top notch

2 years ago

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SamO Brigham City, UT

I love World Market. It has a hug variety of all sorts of things there! It's amazing and appreciated!

2 years ago

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Reckholdt Magna, UT

We like their products. They have cool stuff from all over the world so if you are looking for something special, consider this company.

2 years ago