Thomasville

Name: Thomasville
Rating: 4.3

Is This Your Business?

4.3

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14 User Reviews

4.9

Overall Score

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4.3

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14 User Reviews

4.9

Overall Score

Compare

LAST UPDATED: January 25th, 2024

Thomasville grew to become what they are today from truly humble beginnings. Dating back to 1904, they were in business selling what was called the “Thomasville Chair”. This item was so popular, a product line grew and over time became what they have today. Currently, they are still headquartered in Thomasville, North Carolina. They have over 150 independently owned stores as well as over 400 leading independent retailers selling their products.

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The Good

Innovation and quality
Wide variety of products
Experience

A major reason for the long-term success in this competitive space is their dedication to innovation and quality furniture items. Homes have evolved throughout history, and so have the furniture items going into those homes designed by Thomasville. They have created two of the most popular furniture collections on the market: Ernest Hemingway, The Collection of a Lifetime and Humphrey Bogart. These and other collections have given significant value to their customers in homes throughout the country. There is a large supply of furniture items to choose from when shopping with these seasoned professionals. The categories offered on their site include the living room, dining room, bedroom, office, entertainment, cabinetry, and design. This diversity allows shoppers to find all their furniture related needs all from one place. Not only are the products being offered diverse, the quality is also high throughout all of the different types of furniture. Being in business since 1904 makes these furniture providers seasoned to say the least. Having more experience than other competitors is a valuable characteristic for a number of reasons. Primarily, the longer a business has been operational the stronger a customer base that business usually has. It is a fair assumption when evaluating a furniture store to give extra credit to a company that has been through the battles and has come out on top. That value with Thomasville can be found in their stylish and durable furniture items as well as their many locations. Currently, they have over 150 independently owned stores and 400 independent retailers offering their furniture.

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The Bad

No sales/promotions tab
No free shipping

Furniture expenses can be pricey. It is a valuable resource to have when a home furniture provider offers multiple items on sale or a discount and these items are easy to locate on a company website. A sales or promotions tab accomplishes this for many other stores. It is unfortunate that no tab like this exists on Thomasville's website. Although there is no tab, they do have a few promotions running throughout the site that are of high value. These promotions and sales do change from time to time. Furniture items are bulky, heavy, and consequently expensive to ship. Companies that are able to provide free options for shipping can have a significant impact on the value provided to a customer making a purchase. Unfortunately, they do not have any free shipping plans or promotions at this time. While this is not unlike many other furniture stores as far as large items of furniture are concerned, it is a negative for some popular smaller items.

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The Bottom Line

Quality and style are at the heart and soul of the furniture created by Thomasville. They are constantly creating innovative and durable products to enhance the living in your home. They also offer a wide variety of products and have been in business for a long time. Unfortunately, there are no sales or promotions tab on the home page and no free shipping. For these reasons, we do not recommend them at this time.

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User Reviews

Star Rating

4.3

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14 Reviews

Review Breakdown

5 grade

57%

4 grade

29%

3 grade

2 grade

14%

1 grade

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Robert Horn II Pahrump, NV

I had furnished my new home with a theater style sofa from Thomasville. I love the richness of the real leather. They offered a protection package which I did purchase. The saleslady was very helpful in finding exactly what we wanted.

7 months ago

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Eddie Rios Ogden, UT

Thomasville will certainly have my attention if I'm looking for high quality. Most of my lifelong furniture pieces are from Thomasville as they hold a grasp on well made heritage pieces that will last a lifetime. I have never been dissatisfied with what I have purchased as their sales team is great at informing of the intrinsic value of their pieces. You get what you pay for and feel great about it !

4 years ago

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Michelle Rios Ogden, UT

Thomasville offers a beautiful showroom, full of finely crafted pieces of furniture. My husband and I spotted our bedroom set while browsing through the showroom one day. The image stuck in my mind and I had to convince him to go back. We have enjoyed our set for a few years now and I am so grateful to the sales associate for helping to "reel" my husband in!

4 years ago

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veronica angelo Weston, MA

I recently purchased a dining set from Thomasville and I am absolutely thrilled with the quality and craftsmanship. The furniture not only looks stunning in my home, but it is also incredibly durable and built to last. The customer service at Thomasville was exceptional, making the entire buying experience a pleasure.

2 months ago

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Sarah Kaysville, UT

At my job I ordered all of our new furniture from Thomasville because I knew it would be nice furniture but the one thing I wasn’t super happy about was they told me it would only take a week to get everything here and set up. And then they showed up most of the desks were here but we were missing some lamp tables. I called and they were still at their warehouse and we didn’t get them until the next week.

4 years ago

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loretta casey Las Vegas, NV

I was a fan of Thomasville for years and until my recent purchase. Their quality has sunk to a level that I will not buy from them again. It is obvious that the quality of their old furniture as compared to the new has declined drastically. They were my favorite. I have furnished my home in CA with their furniture and when I bought furniture to place in my second home THAT is when I noticed the difference. It'd like they no longer care about quality.

6 years ago

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Kaitlyn Rios Ogden, UT

Thomasville is an elevated experience when shopping for high quality furniture goods. I am always satisfied with our purchases as they are sure to last and keep looking fantastic even after years of use.

4 years ago

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Amy Boren American Fork, UT

When we needed some new bedside tables for our bedroom, my interior designer sent use here. There was so much to choose from and the quality is wonderful. We picked some Classic pieces that are going to last us a long time!

4 years ago

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Christi Elizabethtown, KY

I absolutely love my bedroom suite! They were the only company who had exactly what I wanted after looking for several months!

11 months ago

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Myken Cheyenne, WY

Thomasville makes great furniture for a reasonable price! The quality of top Notch and beautiful.

4 years ago

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Wendy Liu Bethesda, MD

I love their selection of items because there are so many items to choose from, all at very affordable prices!

4 years ago

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David T Ogden, UT

Thomasville has some good furniture. We found a really comfortable couch there that has held up quite nicely.

4 years ago

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Tony Riverton, UT

Bought a chair there some time back and we still have it...quality is great for the money.

4 years ago

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Denise H. Mona, UT

They don't offer sales very often and their furniture is pricey. I love the look though!

6 years ago