IKEA was established in 1951 and has created incredible relationships with hundreds of retailers internationally. Within the last year, IKEA has had 821 million people visit their 361 IKEA stores worldwide. IKEA offers a great variety of furnishings for every area you are looking for. IKEA stands by their concept of providing a range of home furnishing products that are “affordable to the many people, and not just the few”. They achieve this goal through uniting function, quality, design, value and sustainability. 

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The Good

  • Large selection
  • Quality customer service
  • Gives back to customers and communities

IKEA is an international business. As mentioned, they have 361 stores worldwide. This information tells us that IKEA has a large selection of product as well as the ability to distribute their furnishings to an array of locations. IKEA strives to help more people live a better life at home through creating realistic and affordable products.

This store highly values its customers, employees, as well as the community. IKEA has set up foundations to help benefit people all around the world. They offer a variety of promotions and are continually encouraging people to create the best deal for their personal situations.

The Bad

  • No free shipping
  • Product and service issues

IKEA does not have the option of free shipping. Depending on where the customer lives and what they ordered will determine the total shipping cost, but "free" is not an option. IKEA has had some complaints concerning delivery and collection issues in the past, such as not receiving products by their delivery date or not receiving products entirely.

Other issues individuals have shown concern for include problems with the product or service they purchased. These vary depending on the item and are consistent with other major home furniture companies. Similar to delivery issues, problems are handled by their quality customer service department.

The Bottom Line

Overall, we recommend IKEA for your home furnishing needs. The hiccups or complaints this company has received have been minuscule compared to the amount of success they have attained. They have a large product selection and are focused on providing their customers with the best value, design, and sustainability.   This company is expanding every year and has thousands of employees working hard to create new ideas for your furniture needs as well as improving the transportation and delivery process of its customer's products.   IKEA is continually offering deals and promotions to buyers allowing their products to become even more affordable for the everyday home.

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User Reviews

Star Rating

4.4
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264 Reviews

Review Breakdown

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Joanna Hester
June 5th, 2018 Gilbert, AZ DETAILS
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We rely on Ikea to furnish all of our kid's bedrooms. Quality furniture for amazing prices that are kid friendly!

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Martha Sensiba
June 5th, 2018 Pinetop-Lakeside, AZ DETAILS
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I love shopping at IKEA. They have so many things to choose from and I love how unique everything is. I find things here that I can't find at any other store.

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Lynette Fowler
May 31st, 2018 Pleasant Grove, UT DETAILS
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We love IKEA and their prices. I've found that their prices are cheaper (probably because you put it together) and the quality of their products is great.

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Nana Asiata
May 29th, 2018 Herriman, UT DETAILS
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Ikea has the best quality furniture. I love how some of the Ikea stores have daycares that can watch your kids while the parents look around. They have furniture for everything! Even for your dog/

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Bella Houtz
May 29th, 2018 South Jordan, UT DETAILS
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We love the furniture IKEA offers. IKEA has great customer service.

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Ashley
May 25th, 2018 Pleasant Grove, UT DETAILS
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IKEA IS THE BEST! I need to go here more often because whenever I go I find something for cheap that I love!

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Stacy
May 16th, 2018 Salt Lake City, UT DETAILS
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Hate the setup of the store. Low quality furniture, but if that is all you can afford then it is good. I can't afford to buy high quality furniture, but I prefer to go without and save my money until I can afford better quality stuff that will last longer.

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Rachelle Rude
May 16th, 2018 Mankato, MN DETAILS
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Where do you even start? This is not a furniture store... this place is an experience! Literally, I have a date on my calendar with my beastie to spend the Day at IKEA! 😍

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Jessica Officer
May 16th, 2018 Williamsburg, VA DETAILS
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Great products at great prices. Lots of inspiration for your home.

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Ashley G Galura
May 1st, 2018 South Jordan, UT DETAILS
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They offer unique, diverse, and relevant products at really great prices. The distinctive Ikea style of manufacturing has come to be a staple in my home and the homes of many of my friends and family because their products fit our needs as customers: to feel thrifty, practical, as well as stylish. The store is notorious for its maze-like lay-out, but the atmosphere they try to create is tied to the experience they want you to have with their products. I would argue that a trip to Ikea is generally well worth your time.

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Schon
May 1st, 2018 Smithfield, UT DETAILS
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I wish we had an IKEA closer to us. They have great variety of items but the prices on some things are way too much.

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Alex Lewis
May 1st, 2018 Salt Lake City, UT DETAILS
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There are sooooo many options at IKEA, which is great! You can find something that will match your home/style very easily. I've always been happy with products purchased here.

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K Robison
April 30th, 2018 Layton, UT DETAILS
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Good deals on furniture and good quality for the price. Would recommend

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Michelle Hawker
April 24th, 2018 Las Vegas, NV DETAILS
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This is a store that I didn't want to love...but just do! Such an easy store to find quick, inexpensive updates for the home. The customer service is great, the in store shopping experience is overwhelming (huge store and so much to see) but they manage to make it manageable and fun.

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Erin Rhoton
April 23rd, 2018 Veguita, NM DETAILS
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Ikea is amazing! They have high-quality products at very good prices. Their style is also very modern!

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Jeff Martin
April 19th, 2018 Layton, UT DETAILS
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I buy a lot of my furniture here. High quality and a lot of options. Cheap prices too

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Andrea S
April 18th, 2018 Idaho Falls, ID DETAILS
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I am a recent Ikea customer and I ordered a high chair. It came in two separate shipments over two different days. I originally thought I was missing half of the chair, but their online customer service was very helpful and offered to send another chair immediately. The chair is very sturdy and easy to clean, easy to put together, and very inexpensive. I would buy it again and recommend it.

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Amanda
April 18th, 2018 Sherwood, OR DETAILS
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I LOVE Ikea!! I bought most of my furniture for my bedroom from Ikea (Bed, dressers, night stands) and I have a ton of organizing things from there for my dresser and closet. Everything I have gotten over 3 or 4 years ago is still in perfect condition even after moving!! I love the quality of the products and they are really easy to assemble!

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Michael
April 16th, 2018 Ogden, UT

Sometimes a pain to build the stuff. But great price

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Tera
April 16th, 2018 Layton, UT DETAILS
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I can always find anything I need here. The prices are good, the only down fall is that you have to put most is the furniture together.

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Chase Huntzinger
April 16th, 2018 Provo, UT DETAILS
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Not for everybody, but great if you are just starting out! Know that if you pay for something cheap, you are getting what you paid for. Make sure to check out their odds and ends for things like cups/kitchenware. Great deals. Great cinamon rolls for the weary shoppers.

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Anne Marie Milne
April 12th, 2018 Layton, UT DETAILS
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IKEA is such a fun store. So many options and everything is so customizable. My daughter and I went there and spent an entire afternoon there. They have amazing products and the staff is very kind and easy to talk to. Go there! But only if you have a few hours! :)

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Brette
April 11th, 2018 Draper, UT DETAILS
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I love their stuff but it not as easy to put together or it doesn’t last! My family has bought many different kitchen tools such as microwaves and the dials break! Expect the quality to be what you pay for!

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Maryayb
April 11th, 2018 Draper, UT DETAILS
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These guys make awesome cabinetry! Yes- you have to assemble (or pay to have them installed) but they really are great and they are simple to install yourself and have amazing organizational aspects that are hard to find elsewhere.

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Trent Palmer
April 10th, 2018 Provo, UT DETAILS
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The furniture is at good prices and the quality seems to be pretty reliable. Overall, I will definitely return and buy more products from them

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Landon Robison
April 9th, 2018 Layton, UT DETAILS
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My wife and I have bought a lot of furniture and other things for our home at IKEA. They have a lot of options that allow you to customize what you want, and they have great prices. And their store is huge! Be prepared for an all-day excursion.

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Benjamin Ash
December 20th, 2017 Logan, UT DETAILS
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IKEA is a great store for inexpensive but reliable furniture. I am a student and have loved the pieces I acquired from IKEA. They have lasted through my many moves between apartments and have been incredibly useful.

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Natasha
December 19th, 2017 Salt Lake City, UT

Decent place to go shopping, but they aren't the best. The customer service is about average. Decided to shop elsewhere in the future.

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Suzanna Wootton
December 18th, 2017 Springville, UT DETAILS
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I really love everything I've purchased from Ikea! The products are usually very affordable.

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Laura
December 18th, 2017 Herriman, UT DETAILS
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THe choices are endless. The furniture is easy to put together. They provide everything you need. I have been very happy with the stuff they carry. Highly recommend!

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William
December 14th, 2017 South Jordan, UT DETAILS
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Ikea offers great furniture if you only need it to last a year or so. After that it breaks. It is also an absolute nightmare to put together. I also don't feel like it is that much more affordable than other furniture stores. I wouldn't recommend shopping here.

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Hannah
December 14th, 2017 Pleasant Grove, UT DETAILS
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This store can do no wrong. There prices are phenomenal. There stuff is always pretty. I love that they have everything for your home from baby stuff to kitchen stuff. Putting it together can be tough but with a little patience anyone can do it (except my husband).

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Lindsey
December 11th, 2017 American Fork, UT DETAILS
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I think furniture at IKEA is pretty un-sturdy for the most part. It's cheap and looks nice, but doesn't last for a long time.

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Cassidy Gundersen
December 11th, 2017 Orem, UT DETAILS
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Ikea is a great place to find home stuff for a good price. Because you have to put together your own furniture is probably not ideal for someone who physically can’t or isn’t good at putting things together. But we love all of the contemporary and affordable options there!

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Dan
November 30th, 2017 Sandy, UT DETAILS
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Found good looking cheap furniture for my apartment

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Danielle
November 29th, 2017 Syracuse, UT DETAILS
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Awesome prices! The quality is a little on the cheaper end, but over all its a great place to get good prices. Especially the kid section. We've bought numerous beds and furniture from there and have always had good experiences with it.

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Alex Rogerson
November 29th, 2017 Saratoga Springs, UT DETAILS
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Even though it takes a brain surgeon and 10 hours to put together an Ikea table.... and then another 5 hours because you left a part out that you missed in step 2, I have been very satisfied with Ikea and the quality you get for the money. Very affordable and is a one-stop shop for most of your home decor and furniture needs!

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Carlene Dastrup
November 22nd, 2017 Sandy, UT DETAILS
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Every impressed with the customer service that IKEA provides. I bought a large off white area rug. When I asked if I could return it if it didn't look good in my room, I was told I had one year to return it. Now that's a good return policy!!

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L.
November 20th, 2017 South Jordan, UT DETAILS
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We have purchased several items from IKEA and have been happy with the quality of products and the service. We have had a few issues with poor set up and installation of cabinets, but most of the issues were resolved and the management at IKEA provided good customer service.

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Nichole Davidson
November 13th, 2017 Sandy, UT DETAILS
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IKEA is a fun place to explore if you've never been before. The store is setup so you have to walk the entire thing - there is a walkway that leads you through so you don't get lost. They do have shortcuts but it can still take you a bit to get to the section you want to go and it's easy to get turned around if you're not familiar with it. They have a large variety of products for a great price, but they won't last long and you have to assemble everything. IKEA is a Swedish company and the styles are simple and made for smaller homes or apartments - very European, which can be nice because you won't find similar products elsewhere. Ideal for college students or when you need something quick and cheap. Just know the majority of their products won't last long at all.

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Luke Gibson
November 9th, 2017 Provo, UT DETAILS
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Fantastic company, always a great experience shopping for their furniture. The quality of the furniture varies, some of it isn't the most durable but this is reflected by an extremely low price. However, their nicer furniture is fantastic and very durable. I appreciate the minimalist aesthetic compared to a lot of other gaudy or decorative furniture styles and it's always very easy to put together.

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Kristy
November 9th, 2017 Boise, ID DETAILS
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I love Ikea it is more of an experience than just shopping. I love that you can make a day of it with the restaurant and show room.

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Sandi Westover
November 9th, 2017 Fremont, CA DETAILS
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IKEA is a fun store to visit. You can spend a few hours there. The store is huge and there is lots to look at. Their furniture is not the best quality but it's very reasonable priced. The furniture has clean, simple lines. I have bought several bookcases there and am very happy with them. They sell so many things it's hard to know what to comment on. I really like all their kitchen accessories. Sponges, scrub brushes are a fantastic price and great quality. I also like the cafeteria. The food is good, reasonable priced and it makes it a fun outing to eat there. And after shopping stop at the snack bar on your way out for cinnamon rolls. They are a great price and delicious. IKEA is not a place you can run into quickly to pick up a few things. It's a big store and takes time to just walk through. And even if you intend to just get a couple things you'll find more to buy. IKEA is definitely worth a visit. But never buy something you may have to return. Returns are the worst. It takes forever to return something and you must have the receipt. They have very few people working in returns. You take a number when you get there - does that give you a hint of how bad it is. I've returned things twice and from now on I only buy what I'm sure to keep. Never again do I want to return something there.

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Katelyn Petersen
November 8th, 2017 Eagle Mountain, UT DETAILS
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I love Ikea! I love the quality of the furniture and how inexpensive everything is!

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Vanessa Call
November 8th, 2017 Lehi, UT DETAILS
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Inexpensive, durable furniture that is up to date and always a great selection. I especially love wandering around IKEA and seeing the many ways I can use a single item - their displays and set up really promote purchasing the products.

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Hayley Lambdin
November 7th, 2017 Orem, UT DETAILS
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IKEA is freaking awesome. Cheap, classy furniture and delicious meatballs. So great!

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Gary Mayer
November 6th, 2017 South Jordan, UT DETAILS
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the absolutely worst store in the world. Will never set foot in there again. They have zero customer service when trying to find something. Not worth my time for the low level of customer service.

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Brooke
November 6th, 2017 Salt Lake City, UT DETAILS
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I love everything about ikea. Super affordable!

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Darrell
November 6th, 2017 Provo, UT DETAILS
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IKEA is a good store that sells affordable furniture. Much of their stuff is quality for a great price; much of their stuff is low-quality for a great price. I shop there often, but you just have to realize that certain items they sell are low quality.

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Stevie
November 3rd, 2017 American Fork, UT DETAILS
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Every unique store. Great kitchen gadgets and furniture for college dorms, kids rooms, organizing, etc. I got lost in there once and was so hungry I started crying. HAHA. It's a MAZE!