IKEA was established in 1951 and has created incredible relationships with hundreds of retailers internationally. Within the last year, IKEA has had 821 million people visit their 361 IKEA stores worldwide. IKEA offers a great variety of furnishings for every area you are looking for. IKEA stands by their concept of providing a range of home furnishing products that are “affordable to the many people, and not just the few”. They achieve this goal through uniting function, quality, design, value and sustainability. 

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The Good

  • Large selection
  • Quality customer service
  • Gives back to customers and communities

IKEA is an international business. As mentioned, they have 361 stores worldwide. This information tells us that IKEA has a large selection of product as well as the ability to distribute their furnishings to an array of locations. IKEA strives to help more people live a better life at home through creating realistic and affordable products.

This store highly values its customers, employees, as well as the community. IKEA has set up foundations to help benefit people all around the world. They offer a variety of promotions and are continually encouraging people to create the best deal for their personal situations.

The Bad

  • No free shipping
  • Product and service issues

IKEA does not have the option of free shipping. Depending on where the customer lives and what they ordered will determine the total shipping cost, but "free" is not an option. IKEA has had some complaints concerning delivery and collection issues in the past, such as not receiving products by their delivery date or not receiving products entirely.

Other issues individuals have shown concern for include problems with the product or service they purchased. These vary depending on the item and are consistent with other major home furniture companies. Similar to delivery issues, problems are handled by their quality customer service department.

The Bottom Line

Overall, we recommend IKEA for your home furnishing needs. The hiccups or complaints this company has received have been minuscule compared to the amount of success they have attained. They have a large product selection and are focused on providing their customers with the best value, design, and sustainability.   This company is expanding every year and has thousands of employees working hard to create new ideas for your furniture needs as well as improving the transportation and delivery process of its customer's products.   IKEA is continually offering deals and promotions to buyers allowing their products to become even more affordable for the everyday home.

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User Reviews

Star Rating

4.4
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475 Reviews

Review Breakdown

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2 star
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1 star
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Sentiment Criteria

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Summer

February 20th, 2020 Cerritos, CA DETAILS arrow_drop_down
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My husband and I have bought a lot of furniture from Ikea. The prices are great. The quality is mostly good considering their low prices.

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tania moe

February 20th, 2020 Olive Branch, MS DETAILS arrow_drop_down
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While the prices are affordable, many of the items I've purchased from Ikea have been of mediocre to poor quality. I do appreciate the option of low prices on the variety of goods sold there.

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Tj Black

February 20th, 2020 South Jordan, UT DETAILS arrow_drop_down
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In IKEA it is very hard to find customer service because the store is very huge. But has great furniture.

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Poundesk

February 20th, 2020 Saratoga Springs, UT DETAILS arrow_drop_down
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IKEA has great prices if you don't mind putting the furniture together yourself. The food in the cafeteria area is actually really good which helps when we have the kids with us. The store is always clean and well stocked.

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Kellen

February 20th, 2020 Layton, UT DETAILS arrow_drop_down
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Love Ikea. The prices always surprise me and I love the designs and looks they have.

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Rebecca

February 20th, 2020 Managua, MN DETAILS arrow_drop_down
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IKEA is a great furniture company. It’s a good family friendly environment and it’s fun to build the furniture.

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Christy Suguturaga

February 19th, 2020 Orem, UT DETAILS arrow_drop_down
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Stylish. So much variety to choose from. Affordable. Good quality if you don’t have to assemble them over and over.

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Molly Keogh

February 19th, 2020 Ogden, UT DETAILS arrow_drop_down
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Ikea is great if you know what you need exactly. It is hard to try to make it through the entire store and find what you need. Then to decide what you want only to have it not be there. The online experience is somewhat better.

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Michelle Rios

February 19th, 2020 Salt Lake City, UT DETAILS arrow_drop_down
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We enjoy shopping at Ikea as a family. The kids love the way that the store is divided into different areas of the house and the HUGE variety of chairs, sofas, desks, tables, shelves, stools, beds... Basically EVERY SINGLE thing that you need for your home. The staff is friendly and the stores are clean. What more could we ask for? Not a thing.

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Kaysha Love

February 19th, 2020 Las Vegas, NV DETAILS arrow_drop_down
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Ikea not only has the cutest most affordable furniture they also have great food and great decor ideas set up. The store is set up to help their customers have a better understanding of how the furniture will look in their homes. Which makes the store itself stick out more.

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Kaitlyn Rios

February 19th, 2020 Ogden, UT DETAILS arrow_drop_down
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Ikea is a fantastic furniture store. The variety of furniture is amazing. The displays are very appealing. I love to get my furniture at Ikea.

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Hallieford

February 19th, 2020 Arlington, TX DETAILS arrow_drop_down
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My daughter has had her ikea twin bed for 7 years and it is still in perfect condition.

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Annie Robbins

February 18th, 2020 Pleasant Grove, UT DETAILS arrow_drop_down
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IKEA has a great selection of affordable furniture for the whole family. We recently bought bunk beds for our sons. It is sturdy and functional being able to separate when we need to into 2 twin beds. The dressers have functioned well for 5 + years. It is out go to place to buy furniture.

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Amy Christian

February 18th, 2020 Las Vegas, NV DETAILS arrow_drop_down
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Bought a side table with a glass door and the glass was broken when I opened the box, I called ikea and they told me to bring it back. I was able to bring it back and exchange it with no hassle. Easy exchange and so many reasonably priced options for cool furniture

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Aaliyah Lobendahn

February 18th, 2020 Orem, UT

IKEA has wonderful costumer service and they always know exactly what I’m looking for. Not to mention kids can go and play in the kid center and have fun while parents and can be kid free and shop for anything they might need. Instructions for putting things together is easy to follow and understand and if you need help you can always go and ask questions they can answer

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James Conder

February 18th, 2020 Eagle Mountain, UT DETAILS arrow_drop_down
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After my wife and I moved into our new home we needed some new dressers and things for storage. IKEA has an amazing range of all kinds of items that make it easy to find something that works for what you are trying to accomplish and the prices are amazing.

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Juliann Mecham

February 18th, 2020 Managua, MN DETAILS arrow_drop_down
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I love Ikea! We got our chairs and couch and table there, and they are all still fashionable and working!

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Kun Hong Bae

February 18th, 2020 Poolesville, MD DETAILS arrow_drop_down
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Everything you'll ever ever need for your home. Good range of products from the starter to the quality conscious.

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fernandopessoa

February 18th, 2020 South Jordan, UT DETAILS arrow_drop_down
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We have several pieces of Ikea furniture and they have all held up very well. They are very reasonable priced for the quality that you get. They also have kitchen supplies for a great price. We love their smoothie straws.

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Greg Robbins

February 14th, 2020 Phoenix, AZ

I’ve been in the store once. I do not believe I would ever go back again. It seemed very un-organized and felt like I was in a maze.

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Stephanie Love

February 14th, 2020 Herriman, UT DETAILS arrow_drop_down
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I love shopping at ikea. I have bought so many things there. It’s very affordable and if you don’t mind putting things together, it’s totally worth the price. I usually enjoy putting things together, I like the challenge. There have been times I have been extremely frustrated and ready to toss out my purchase, but for the most part I have loved my purchases and will continue shopping at ikea.

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Halle Rex

February 14th, 2020 , DETAILS arrow_drop_down
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They have every items imaginable but every piece you have to do yourself. Made a nice vanity but it keeps breaking.

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amy rex

February 14th, 2020 , DETAILS arrow_drop_down
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I purchased a cute little cart for my bathroom. It was easy put together and the price was low.

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Shirin

February 14th, 2020 Bethesda, MD DETAILS arrow_drop_down
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Modern, practical, and affordable furniture and other household items. offer great furniture at competitive price.

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David T

February 13th, 2020 Draper, UT DETAILS arrow_drop_down
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Their store is so big it is almost overwhelming, but the furniture holds up really well even though it isn't that expensive. It's really easy to set up as well.

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Nicholas Genes

February 13th, 2020 Los Angeles, CA DETAILS arrow_drop_down
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Great place to get quick and simple furniture. You have to practically build it from scratch and most aren’t that great in quality but they have anything you need.

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Emiliano Galeano

February 13th, 2020 Elkridge, MD DETAILS arrow_drop_down
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I like IKEA , the really good meatballs, and the Furniture looks great in the display room, with my electrical construction background the furniture is simple to build but I had friends struggle.

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LoertscherL

February 13th, 2020 Riverton, UT DETAILS arrow_drop_down
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Love the design of the furniture and the simplicity of putting it together. The show room is always fun to visit

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Lindsey Newman

February 13th, 2020 American Fork, UT DETAILS arrow_drop_down
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I think IKEA is so awesome mainly because they have a kids play area where you can leave your kids!! Suddenly it becomes a positive experience for both mom and kids! My kids hate coming with me to the store now and I don’t love taking them either, but IKEA makes it fun for everyone. I do with the layout of IKEA was A bit less maze like and more organized by category of item than style or rooms

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Danielle Parry

February 12th, 2020 Wylie, TX DETAILS arrow_drop_down
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Great quality, super cheap but well made. I have loved every purchase we have made from Ikea.

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Isabel

February 12th, 2020 Managua, MN DETAILS arrow_drop_down
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IKEA is my favorite furniture store. Most of the furniture at my home is from IKEA. It’s modern and inexpensive.

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Ethan

February 12th, 2020 Cheyenne, WY DETAILS arrow_drop_down
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Has a great range and variety of products. The one with I do not like about this store is there is only one way in and once you go in, it takes forever to get out.

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Michelle Schow

February 12th, 2020 Saratoga Springs, UT DETAILS arrow_drop_down
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Ikea is a store where you can get lost...literally. The layout of the store is confusing, so make sure to get a map because there are no associates on the flor to help. You can find some great buys on inexpensive furniture. I like to go there when shopping for frames and storage cubes.

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Olivia Hakes

February 12th, 2020 American Fork, UT DETAILS arrow_drop_down
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IKEA is always my go to! I love their products and how easy they are to assemble!

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Hailey Moody

February 12th, 2020 Austin, TX DETAILS arrow_drop_down
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If you are looking to invest in furniture that will last for years to come, this is not the brand for you, but can revamp your space for little cost. There are a lot of options and can be a good resource for decor, lighting, and fixtures for individuals with a lower end budget.

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SavorTheGlory

February 11th, 2020 Baytown, TX DETAILS arrow_drop_down
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IKEA has many options to pick from and the quality is good I would recommend to anyone looking for furniture.

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RodrigoRamirez

February 11th, 2020 Austin, TX DETAILS arrow_drop_down
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I'm typing this on an Ikea table. The products they are offer have always been at decent prices and although some may loathe putting together the pieces of furniture, I actually find a lot of joy in it. Thanks Ikea for always being uniquely you and great!

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Roche

February 11th, 2020 American Fork, UT DETAILS arrow_drop_down
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It's fun to shop at IKEA, they have a large variety of any household products. The quality is not the best, but it works for small budgets and small spaces.

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marco

February 11th, 2020 Munford, TN DETAILS arrow_drop_down
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A really fun furniture buying experience, food is pretty good as well. Great for first time furniture owners.

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Nikki Zimmerman

February 11th, 2020 Eagle Mountain, UT DETAILS arrow_drop_down
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LOVE Ikea. Such great stuff for a great price! They have such a huge selection to choose from.

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Audrey Mitchell

February 11th, 2020 Managua, MN DETAILS arrow_drop_down
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IKEA stores have beautiful showing rooms with so many pieces of furniture on sale. The quality of the furniture is high quality.

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Mickey Wilson

February 10th, 2020 Sacramento, CA DETAILS arrow_drop_down
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Sturdy, well-thought out furniture. Fair pricing and so many options. They have a great website too.

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Alan Olmedo

February 10th, 2020 Lubbock, TX DETAILS arrow_drop_down
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Going to IKEA is an adventure in itself. The layout of the stores are very good at showing you all their products in use.

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Jillaine Clark

February 10th, 2020 Orem, UT DETAILS arrow_drop_down
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I love IKEA! My only negative is it's almost too big of a store cause I always get lost. Lol. But I love it!

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Janice Genes

February 10th, 2020 Hurricane, UT

Went into the IKEA at Woodbridge in VA. It was huge and a lot of good deals. I didn’t buy anything since I was just driving thru town. But if I lived there I would be shopping all the time!

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Jami Lucas

February 10th, 2020 Eagle Mountain, UT DETAILS arrow_drop_down
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I love IKEA! I always find interesting furniture at low prices. I can always find something unique for my home.

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Heather Wrigley

February 10th, 2020 Cedar Fort, UT DETAILS arrow_drop_down
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If you’re looking for a plethora of furniture options at cheap prices, ikea has it all

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Erika Douglas

February 10th, 2020 Cedar Fort, UT DETAILS arrow_drop_down
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I can usually find what I need at Ikea, as long as I'm willing to put in the effort to build it. Some things are too modern for my taste, I like the more classic look.

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Camille

February 10th, 2020 Lynnwood, WA DETAILS arrow_drop_down
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Good quality furniture for very reasonable prices. I highly recommend this company.

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Corinne Craig

February 10th, 2020 Eagle Mountain, UT DETAILS arrow_drop_down
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Who doesn’t love ikea?? I always find something I need for my house here. I wish the carts weren’t so nutty though.