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8.0

Overall Score

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B. A Messina-Gates Royse City, TX

Costco products are always good value. Consider their house brand, Kirkland, you won't be disappointed. Customer service is always good no matter how busy they are. The stores are clean. I appreciate that they close on holidays to let their employees enjoy the day.

6 years ago

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Tom Rhoton Alpine, UT

Costco quality is generally very high. The only caveat is that if you see something you like, you need to buy it right then because they likely won't have it in stock for long. It seems like they buy lots of near end-of-life products that can't be repurchased.

6 years ago

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Monica Swift-Hjerrild

We love Costco. They offer a quality products at great prices. The employees at our local store are always helpful and the store is clean and easy to navigate. I also like that you can find things online and shipping is free.

6 years ago

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Erin Rhoton Veguita, NM

I always end up spending way more money at Costco then I want to but I always end up LOVING everything I buy from there. The quality of the products and food is incredible and I'm never disappointed. If I ever had any issues with anything, they have the best return policy and are super nice about returns.

6 years ago

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Anne Marie Milne Layton, UT

I have been shopping at Costco for as long as I can remember! Great place to buy in bulk and they have awesome deals on furniture and other things as well. They also have cool benefits if you have their costco credit card. I recommend!

6 years ago

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Landon Robison Layton, UT

Love Costco! My wife and I have a Costco card that we buy all of our groceries and furniture with and then we pay it off later. By buying it with the card, we get a ton of money back at the end of the year. They have great prices and great reimbursement if you use the Costco card. I would recommend.

6 years ago

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Rebecca Tunnell Bolivar, MO

Awesome place to shop, you never know what you’re gonna find.

2 months ago

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Erinjean87 San Diego, CA

Really love Costco. I've been using them to buy bulk items like a diapers and food since my oldest was a baby.

3 months ago

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Faithful One Dumfries, VA

Costco has been nice however this year 2023 was little dissapointed in there holiday merchandise this year they usually have a lot more things but this year not so much

4 months ago

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Eric Rivera

Products and quality are very good, with reasonable price, including Clothes, grocery, electronics among others

4 months ago

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Danny Piscataway, NJ

I loved Costco. They have the meats up to date, the merchandise is in good order, the service is excellent.

4 months ago

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virginia l salas Lincoln Park, MI

This store is so hugh and has everything and anything anyone could look for. Prices are very good and reasonable.

5 months ago

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Michael Caslander Sunnyvale, CA

Costco always has the best prices they don't have the wide variety but that is to be expected since they deal with quality items.

7 months ago

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Reb R

Great deals, but sometimes the quality is iffy. I feel like it’s definitely hit or miss, so i try to only buy things I can check out in person at the store first. Otherwise I have gotten some awesome things.

7 months ago

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Swanson Stockbridge, GA

I love Costo. The store always has ridng baskets for the disabled and the store is clean and neat. The teammates are also helpful.

8 months ago

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Bambi Courtney Gretna, LA

5 stars! I love costcos. My favorite place to shop. So many good products. Love how the checkout process is organized and moves quickly.

8 months ago

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Elizabeth Stanford Kyle, TX

I love Costco, it has really great products, I have bought outdoor furniture and accessories for outdoor and they are really great!!!

8 months ago

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ChrisRC111 Laguna Niguel, CA

Here's the story of my recent experience when purchasing a bedroom set from Costco. The set consisted of a California King, 2-night stands, 1 dresser with a mirror, and 1 tall chest of drawers: Metropolitan Warehouse & Delivery is the worst delivery service I've ever experienced in my entire life! My new life's goal is to post this information all over the Internet in the hopes that no one ever has to deal with this company. The first crew that came to deliver the bedroom set damaged the dresser and one of the drawers in the chest. I’m not talking about small damage. They split the piece of wood on the lower front section of the dresser beyond repair and the bottom of one drawer in the chest was completely broken in half. These are things they likely knew they did but were in such a hurry to get back on the road they didn’t seem to care. Before they left I inspected the furniture and found the broken drawer so they took that piece of furniture with them when they left. Unfortunately, I didn’t notice the cracked wood on the dresser until 5 minutes after they left. I called to ask them to come back and pick it up but they refused. They also did a very poor job of assembling the bed. There are about 4-5 pieces of wood support posts that run underneath the center of the bed. Each one consists of 2 pieces that are screwed together. When I looked under the bed it was easy to see that none of them were completely screwed together. I had to prop up the bed with 2x4’s to gain access to the underside of the bed, which then allowed me to screw the posts together properly. Upon further inspection of the furniture, we decided that the quality was not of the level we expected so we contacted customer support to return it all. Today, 4 weeks later, they finally came to pick it up. I was told they would call me with an ETA a few hours before they planned to arrive. At approximately 3:00PM, as I had yet to hear from them, I decided to call Customer Service and a few minutes later I received a call from the driver stating that they would be here in 45 minutes to 1 hour. They actually arrived about 90 minutes later. The crew did not have shoe coverings and they refused to remove their shoes before walking upstairs on my carpeted floors. I suggested they go down the street, less than 1 mile from my house and purchase foot coverings but they refused. I called their dispatch office while they were here and they spoke to the driver but no resolution was achieved and they left. The first delivery crew that delivered the furniture had no problem removing their shoes before walking on the carpet. If I ever purchase anything again from Costco that requires a delivery crew to come into my house I will only do it if Costco guarantees to not use Metropolitan Warehouse & Delivery. From other reviews I’ve read from people with similar experiences I’m surprised that Costco continues to use this delivery service.

2 years ago

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Jessica V Las Vegas, NV

Have been trying to get in contact with the Logistics team after my delivery was not fufilled completely. My receipt says room of choice in which the delivery men said were able to deliver to the second floor but they could not do it themselves and another team would need to be contacted. We called logistics the first time and they refused to bring it up. Went to costco and spoke with a manager who said no they can bring it up and put in a request where we would hear back from logistics to schedule an appoint in about 24-48 hours. Its been a week and we did not hear back so we proceeded to call. The representative did not want to help us at all so we asked to speak to a manager which her response is "They will tell you the same thing". I did not ask what their response would be but if I could speak to one which tells me the representive did not want to assist us at all. She comes back on the line telling us she spoke to someone and they said the same thing she told us earlier but that was not what we asked for. After explaining our frustrations she decided to hang up on the call. I would not recommend ordering anything that will need to be delivered from this company. There is no clear communication between Costco and their logistics team and when you contact their logistics team after almost an hour wait they are not friendly at all.

2 years ago

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Mason Allen Pleasant Grove, UT

We have most if not all our appliances in our kitchen and bathroom from Costco. They have kept up really well and we have not had any problems with anything and they were purchased over two years ago.

3 years ago

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Molly Keogh Ogden, UT

We have purchased an oven through Costco. The customer service was great. They delivered it on time and were very respectful of our home and the appliance we purchased.

4 years ago

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KM San Antonio, TX

My husband purchased a six piece bedroom set from Costco with the white glove delivery service and they were absolutely amazing. They carried the furniture in to the house in boxes, assembled the furniture and disposed of the boxes. A few months later I to purchased the same bedroom furniture with a completely horrid out come. They refused to carry the boxes into the house and up on the second floor. They assembled all of my furniture in the grass in my front yard. Then they broke down the boxes and disposed of them. My furniture sat in the front yard for approximately an hour. They carried the furniture in which at that point contained a gecko which roamed my house until I was successful in getting rid of the gecko . I feel confident that these nitwits we’re not supposed to assemble the furniture in the grass. It was disgusting, gross, scary to me for that creature to be crawling in my home and they caused it. I wish someone would address to them the issue of never ever again installing someone’s furniture in the front yard in the grass.

4 years ago

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roxanne Millville, UT

we purchased our couches from costco they have been wonderful and we get so many comments on them...when we tell our friends they are from costco they dont believe us

4 years ago

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Avery Fowler Pleasant Grove, UT

Costco always has the best products and has everything you may ever need, food wise. I love how their products are more big so they will last you a long time.

5 years ago

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aLightBearer

Great products, great prices, fabulous customer service John the assistant manager at the location in Mobile, AL is a great guy! Helped me find a nice organic wine

11 months ago

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Eileen Rigsby San Antonio, TX

I love everything about Costco. From purchasing furniture, to home remodeling supplies, to fresh food for my family, it’s my go to. Food products are fresh and well priced. Kirkland brand is amazing quality

1 year ago

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Bryce Coonce

Been going to Costco for years and it's the best place to get great deals at discounted pricing. Customer service is always amazing and never had an issue. They also stock quality items that I often refer my customers too.

1 year ago

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FriscoTXHomeowner Frisco, TX

We like the delivery options so we can get these items sent to our home as the Costco isn't super convenient to get to. When we are in the store, it is always clean and well stocked. I love Costco.

1 year ago

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seuncheun phouthavong Honolulu, HI

This year is the first year I have renewed my Costco membership and it has been a long 4 years since I step foot inside. Still love the atmosphere and everything about it. Friendly staff members and great pricing:

1 year ago

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Alicia Rivero Dallas, TX

Costco has a wide variety of products and often when I go in I find more than what I was looking for. I love going in to see what they have for a special and trying new products.

1 year ago

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Rylee Durfey Orem, UT

I’ve been going to Costco for as long as I can remember and have enjoyed every experience there. They have everything you need and everything you want for your house and storage.

2 years ago

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Karen Torino Tallahassee, FL

I love Costco for anything home related. They have great prices, a great selection, and staff that help you with anything you need. I recently moved and Costco was one of the first couple places I went to.

4 years ago

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Ellie Cheyenne, WY

Costco offers a surprisingly large amount of options at very affordable prices! Options are both affordable and stylish! Their refund policy is also very accommodating their employees will always work with you!

4 years ago

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Elizabeth Klemm Tallahassee, FL

My family has always been a member of Costco and we buy a lot of our home products there. They have so many different styles of rugs, couches, lighting, etc. to choose from at great prices.

4 years ago

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Constance Falatea Kirkland, WA

Costco Home is excellent for top quality furniture, appliances and deliveries. The customer service is stellar and the online shopping is easy to use. I can never go wrong when I order from Costco Home.

4 years ago

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Julie Taylor Ogden, UT

We have purchased several appliances at Costco. Both big like ovens and small like knives. We have great success in getting our big appliances in a timely manner and without damage.

4 years ago

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fernandopessoa South Jordan, UT

I love Costco. We have several pieces of furniture and home items from Costco and they have been good quality. They almost always have the best prices and if there is an issue Costco will always make it right.

4 years ago

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Katie Carver Cheyenne, WY

We have purchased several furniture items from Costco and have always been a very satisfied customer. The quality is high and the customer service is great! I will definitely buy furniture from Costco again.

4 years ago

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Michelle Schow Saratoga Springs, UT

Costco has the best return policy, which is just one of the reasons I love to shop there for home goods. The products are high quality and the customer service is exceptional.

4 years ago

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Lacey Horne Eagle Mountain, UT

Love Costco! Great prices and products. We purchased our dining table through them and it was exactly what I wanted. Recently recommended them to a friend who is looking for the same item.

4 years ago

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Justin McMurtrey South Jordan, UT

Costco is a must have membership. Who doesn’t love Costco! They are such a great Company. I never feel shorted when I buy any product form there. Great return policy. Best food deal in town for hot dogs and pizza!

4 years ago

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Erika Shumway Managua, MN

Costco is a great store! It is very reliable and the staff is super friendly. All of the products are durable and strong, I know they will last me a long time. It is also affordable and a great store for families.

4 years ago

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Aimee Mortensen Salt Lake City, UT

Costco makes returns simple, makes the customer the priority, and offers a wide variety of products. I have my pictures printed there, buy electronics, food, and furniture there. I’ve always been satisfied.

4 years ago

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Clayton Parry Mesquite, TX

Costco has the best return policy by a long shot. We purchased a sectional and had it for 3 years before it started to tear at a seam. Costco took the sectional back and refunded the full amount with no questions asked.

4 years ago

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AK Riverton, UT

The furniture we've bought from Costco have been good! I love to buy anything from Costco (awesome costumer service and points back on the cc). They seem to have quality furniture for a good price. The only bad part is delivery!

4 years ago

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Desi Pleasant Grove, UT

I love Costco! We've bought tables, a smoker, and some chairs here. The people are so nice and they helped us out a lot!! And oh my goodness. The costco samples, is the reason why I stay longer.

4 years ago

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Alyssa Boren American Fork, UT

Some of the furniture is in great condition and it's really nice that you can take it home with you the day of purchasing it. Sadly one time I wanted to buy a lounge chair but it had a stain on it and it was the last one they had. It was disappointing that they hadn't kept all of the chairs in good condition.

4 years ago

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Miles Strother American Fork, UT

Costco is amazing, both in price and quantity. Their furniture selection is usually pretty scarce, but the stuff you get are great deals, especially when it comes to furniture.

4 years ago

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Rushie Gregory Pleasant Grove, UT

Costco is great for just about anything. There's a clothes, book, and appliance section along with a LOT of food. There's a lot of options, and we always spend more than we plan to, but it's good quality stuff.

4 years ago

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Jaime American Fork, UT

I love Costco, and I have love the different items they offer for the home at various times. We bought a desk for my daughter's room at Costco, and it is very high quality and was a good price.

4 years ago