Costco Home

I have purchased furniture and home items from Costco many times over the years. The quality and value is usually excellent, whether it is pillows or a new couch. I would recommend this store to my friends as a great place to find these type of items. They also stand behind their products, and their customer service is great!

Costco products are always good value. Consider their house brand, Kirkland, you won't be disappointed. Customer service is always good no matter how busy they are. The stores are clean. I appreciate that they close on holidays to let their employees enjoy the day.

Costco quality is generally very high. The only caveat is that if you see something you like, you need to buy it right then because they likely won't have it in stock for long. It seems like they buy lots of near end-of-life products that can't be repurchased.

We love Costco. They offer a quality products at great prices. The employees at our local store are always helpful and the store is clean and easy to navigate. I also like that you can find things online and shipping is free.

I always end up spending way more money at Costco then I want to but I always end up LOVING everything I buy from there. The quality of the products and food is incredible and I'm never disappointed. If I ever had any issues with anything, they have the best return policy and are super nice about returns.

I have been shopping at Costco for as long as I can remember! Great place to buy in bulk and they have awesome deals on furniture and other things as well. They also have cool benefits if you have their costco credit card. I recommend!

Love Costco! My wife and I have a Costco card that we buy all of our groceries and furniture with and then we pay it off later. By buying it with the card, we get a ton of money back at the end of the year. They have great prices and great reimbursement if you use the Costco card. I would recommend.

Here's the story of my recent experience when purchasing a bedroom set from Costco. The set consisted of a California King, 2-night stands, 1 dresser with a mirror, and 1 tall chest of drawers: Metropolitan Warehouse & Delivery is the worst delivery service I've ever experienced in my entire life! My new life's goal is to post this information all over the Internet in the hopes that no one ever has to deal with this company. The first crew that came to deliver the bedroom set damaged the dresser and one of the drawers in the chest. I’m not talking about small damage. They split the piece of wood on the lower front section of the dresser beyond repair and the bottom of one drawer in the chest was completely broken in half. These are things they likely knew they did but were in such a hurry to get back on the road they didn’t seem to care. Before they left I inspected the furniture and found the broken drawer so they took that piece of furniture with them when they left. Unfortunately, I didn’t notice the cracked wood on the dresser until 5 minutes after they left. I called to ask them to come back and pick it up but they refused. They also did a very poor job of assembling the bed. There are about 4-5 pieces of wood support posts that run underneath the center of the bed. Each one consists of 2 pieces that are screwed together. When I looked under the bed it was easy to see that none of them were completely screwed together. I had to prop up the bed with 2x4’s to gain access to the underside of the bed, which then allowed me to screw the posts together properly. Upon further inspection of the furniture, we decided that the quality was not of the level we expected so we contacted customer support to return it all. Today, 4 weeks later, they finally came to pick it up. I was told they would call me with an ETA a few hours before they planned to arrive. At approximately 3:00PM, as I had yet to hear from them, I decided to call Customer Service and a few minutes later I received a call from the driver stating that they would be here in 45 minutes to 1 hour. They actually arrived about 90 minutes later. The crew did not have shoe coverings and they refused to remove their shoes before walking upstairs on my carpeted floors. I suggested they go down the street, less than 1 mile from my house and purchase foot coverings but they refused. I called their dispatch office while they were here and they spoke to the driver but no resolution was achieved and they left. The first delivery crew that delivered the furniture had no problem removing their shoes before walking on the carpet. If I ever purchase anything again from Costco that requires a delivery crew to come into my house I will only do it if Costco guarantees to not use Metropolitan Warehouse & Delivery. From other reviews I’ve read from people with similar experiences I’m surprised that Costco continues to use this delivery service.

Have been trying to get in contact with the Logistics team after my delivery was not fufilled completely. My receipt says room of choice in which the delivery men said were able to deliver to the second floor but they could not do it themselves and another team would need to be contacted. We called logistics the first time and they refused to bring it up. Went to costco and spoke with a manager who said no they can bring it up and put in a request where we would hear back from logistics to schedule an appoint in about 24-48 hours. Its been a week and we did not hear back so we proceeded to call. The representative did not want to help us at all so we asked to speak to a manager which her response is "They will tell you the same thing". I did not ask what their response would be but if I could speak to one which tells me the representive did not want to assist us at all. She comes back on the line telling us she spoke to someone and they said the same thing she told us earlier but that was not what we asked for. After explaining our frustrations she decided to hang up on the call. I would not recommend ordering anything that will need to be delivered from this company. There is no clear communication between Costco and their logistics team and when you contact their logistics team after almost an hour wait they are not friendly at all.

We have most if not all our appliances in our kitchen and bathroom from Costco. They have kept up really well and we have not had any problems with anything and they were purchased over two years ago.

We have purchased an oven through Costco. The customer service was great. They delivered it on time and were very respectful of our home and the appliance we purchased.

My husband purchased a six piece bedroom set from Costco with the white glove delivery service and they were absolutely amazing. They carried the furniture in to the house in boxes, assembled the furniture and disposed of the boxes. A few months later I to purchased the same bedroom furniture with a completely horrid out come. They refused to carry the boxes into the house and up on the second floor. They assembled all of my furniture in the grass in my front yard. Then they broke down the boxes and disposed of them. My furniture sat in the front yard for approximately an hour. They carried the furniture in which at that point contained a gecko which roamed my house until I was successful in getting rid of the gecko . I feel confident that these nitwits we’re not supposed to assemble the furniture in the grass. It was disgusting, gross, scary to me for that creature to be crawling in my home and they caused it. I wish someone would address to them the issue of never ever again installing someone’s furniture in the front yard in the grass.

we purchased our couches from costco they have been wonderful and we get so many comments on them...when we tell our friends they are from costco they dont believe us

Costco always has the best products and has everything you may ever need, food wise. I love how their products are more big so they will last you a long time.