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Eargo

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6.5

Overall Score

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Helene Michele Craig Chalfont, PA

Terrific customer service. Great, easy to use hearing aids.

4 years ago

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Reply from Eargo

Hi Helene. We're so happy our hearing aids and customer experience has met your needs. Thank you for taking the time to post this!

Mar. 22nd, 2021

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Anthony Ferrandino Willingboro, NJ

Fast response , knowledgeable,answered all questions

4 years ago

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Reply from Eargo

Thank you for the comments! We're so happy we had the opportunity to help you!

Jan. 14th, 2021

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Rita Sakamoto ,

almost fell out of my ear. I am unable to adjust the program from 1-5. working on cleaning them!

4 years ago

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Reply from Eargo

Hi Rita. We will gladly help you with these concerns. I have placed a request to have a Client Care rep reach out to you. We'll make sure you're taken care of!

Jan. 5th, 2021

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sid manley Pendleton, SC

Susan was Informative, kind, and understanding.

4 years ago

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Reply from Eargo

Hi Sid. Thank you for the wonderful comment! Susan has been with Eargo over 5 years and she is exactly as you describe her. Thank you for allowing us to help with your hearing!

Jan. 5th, 2021

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Eric Lewis Battle Creek, MI

Excellent customer service for an amazing product!

4 years ago

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Reply from Eargo

Hi Eric. Thank you for taking the time to post about your experience with Eargo! We sincerely appreciate the opportunity to help with your hearing!

Jan. 5th, 2021

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Bruce Shapiro ,

My heraing aids will not adjust or change program by double tapping either ear.

4 years ago

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Philip Encinia Scottsbluff, NE

Very easy! Great customer service. From beginning to end!

4 years ago Edited September 14, 2021

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Glenn Susalla Oak Creek, WI

I was very happy with the knowledge and courtesy thank you

4 years ago

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Reply from Eargo

Hi Glenn. Thank you so much for taking the time to post about your experience!

Nov. 20th, 2020

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James Beyers Phoenix, AZ

Customer service and a really good product

4 years ago

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Albert Wood ,

They work with people to get them the help they need

4 years ago

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Tom Columbia, MD

Very nice hearing aids and great customer service!!

4 years ago

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Barbara Schatt Seattle, WA

Follow-up, courteous and serious response!

4 years ago

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Terry Anderson Smithville, TN

My hearing loss does not work with these aides.

4 years ago

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Reply from Eargo

Hi Terry. Thanks for trying. I hope you find something that will work for you!

Dec. 30th, 2020