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LAST UPDATED: January 28th, 2023

PacificSource is a not-for-profit health insurer that offers health insurance in parts of Idaho, Montana, Oregon, and Washington. It has several subsidiaries: PacificSource Medicare, PacificSource Community Solutions, and PacificSource Administrators. It also works with IPN, which is the largest provider network in Idaho.


The Good

  • Simplified Plan Options
  • Great Member Benefits
  • Employer-Sponsored Group Health Plans

Simplified Plan Options

PacificSource offers traditional health insurance plans, catastrophic health plans, and Consumer-Directed Health Plans (CDHPs) with Health Savings Accounts (HSAs).

These plans come in different network-types. PacificSource offers Preferred Provider Organization (PPO) plans called Voyager. It also offers coordinated care plans called Navigator and SmartChoice.

PacificSource also offers Medicaid and Medicare Advantage plans. To see what’s available in your area, enter your zip code on PacificSource’s website.

Great Member Benefits

PacifcSource includes great features and benefits with their plans:

  • Teladoc ® telemedicine
  • Health education reimbursements
  • Prenatal program
  • Quit for Life ®
  • Prescription discounts for uncovered prescriptions
  • Weight Watchers ® reimbursement
  • Jenny Craig ® discounts
  • Active&FitTM gym membership program
  • Case and care management support

PacificSource also makes it easy to find in-network providers online and track claims.

Employer-Sponsored Group Health Plans

PacificSource offers group plans to small and large businesses in Idaho, Montana, Oregon, and Washington. Some plans can include Flexible Spending Accounts (FSAs) and Health Reimbursement Accounts (HRAs).

PacificSource will also work with employers to implement wellness programs in their workplace.

Get Quote


The Bad

  • Limited Availability

Limited Availability

PacificSource only offers plans in parts of Idaho, Montana, Oregon, and Washington. Plan offerings also vary by location. For more information on what’s available in your area, visit PacificSource’s website.

If PacificSource is not available in your area, you’ll need to consider other health insurance providers.


The Bottom Line

PacificSource offers a good plan selection and great benefits to members. If PacificSource health insurance is available in your area, it’s a great option to consider. Be sure that you understand a plan’s costs and coverage before enrolling to make sure you have a plan that will meet your needs.

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4 Reviews

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Debra Magby Seattle, WA

Taking care of several covid patients I came down with covid also was unable to leave to go to the hospital these people are fabulous lady named April was so kind and help me out with so much information so that I was able to get care and so thankful for my Pacific source employee she was so kind and so informative and also had covid well helping me you rock April

4 months ago

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M n M Portland, OR

I've had PacificSource for two years and the experience, customer service, and coverage had been mostly positive. In the last month that changed significantly. I searched for and found a specialty provider on their website. I called PacificSource to confirm that the provider was in network for me. When I spoke with the provider, they also informed me that they called to confirm network coverage. The customer rep had both of these calls documented. Found out a week ago that I am not in network and the only way I can avoid paying the just over $1000 fee to the provider is to file an appeal. I asked a manager if I have to spend my time doing that considering that PacSource made the mistake (which they sort of admitted). It's the only way I can avoid paying the provider so I have no choice. Bottom line: You can't trust what customer reps tell you and can wind up owing money even if you practice due diligence.

1 year ago

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Meghan Wagner Monument, CO

I chose a dentist specifically from the list they provided for me and then denied $1200 claim because that dentist was out of network

5 months ago

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Daughter of customer

They make decisions quickly and pay claims quickly.

4 years ago