- Types of Plans Offered
- Member Resources
- Unique Features
Types of Plans Offered
Here is one of Health Net's obvious strengths. This company doesn't limit itself to just one type of health plan. On the contrary, customers get to pick from various PPOs (Preferred Provider Organizations), EPOs (Exclusive Provider Organizations), HMOs (Health Management Organizations), and HSAs (Health Savings Accounts). They offer all four metal types of plans (platinum, gold, silver, and bronze), giving you flexibility with the pricing. Both Medicaid and Medicare are available too. This means that Health Net remains an option for you no matter your age or your family status.
Supplemental insurance is another provision from Health Net. Primarily, they offer vision insurance, dental insurance, and chiropractic insurance: dental plans are typically HMOs, PPOs, or indemnity plans. Health Net's vision insurance is accepted at LensCrafters, Pearle Vision, Target, JCPenney, and Sears (and at a few independent optometrists). The copayments and maximums differ with each chiropractic plan, but there is coverage for office visits, X-rays, and laboratory work. The details of your benefits for any of these health plans are largely determined by your state, your health history, and your age. But the wonderful thing about shopping for a plan online is that, once you disclose your location, Health Net pulls up an easy-to-read list of available plans for you, complete with the prices for deductibles, coinsurance, office visits, prescriptions, and maternity care if it applies.
The member portal is a great resource that Health Net provides. Once you log in to your account, you'll see five tabs at the top that say "My Plan," "My Plan Activity," "Provider Search," "Wellness Center," and "Member Support." Through these tabs, you can view details about your benefits, view your transaction history, find a provider in the network, and more. You can also track any claims you've filed through this portal, and 24/7 access is granted for that. Members also have access to download forms easily-whether these are explanatory forms about your plan, a claim form, or other plan-specific documents. Another resource that Health Net has is the member blog called Member Pulse. With a subscription to this, you can read articles about health and nutrition, the changing healthcare laws, how to maximize your member resources and more. Members at Health Net can contact the company's customer service at any time of day, and there is a dedicated member phone number for their convenience. Between this, the member portal, and the mobile app (Health Net Mobile), Health Net members have more convenience and security in their health plans.
Even though Health Net has only been a subsidiary of the Centene Corporation since 2015, the company brings decades of experience to the table. Health Net is accredited by the National Committee for Quality Assurance. It has several features that make it stand out among the crowd of companies asking for your insurance business. One of these features is the Decision Power Health and Wellness tool. This is a collection of resources that give members discounts on health products, connections with healthy living programs, and more. Nurse24 is one of the provisions of this tool, and it essentially gives members round-the-clock access to a nurse. You can either call or live chat this nurse for medical questions that pop up about your health or your medical plan along the way. The wellness tools also includes health coaching, a Quit for Life program (if you're trying to stop smoking), and savings on weight loss programs. You can use the Wellness Center on your member portal to track your personal health as well. Another unique quality to this company is its program called Teen2Xtreme. This is an effort to reach out to teenagers (13-18 years old). At this time of life, some teens don't feel comfortable asking their doctors medical questions in person, so Teen2Extreme is meant to be a safe place where these teens can discuss questions they have online. Through it, they have access to health blogs, 24/7 access to chat with a nurse, and social networking resources. Health Net provides a mobile app, a tool to find a provider in the network, and supplemental chiropractic insurance to members as well. All of these perks are Health Net's customized way of helping customers feel healthier and more secure.