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GoHealth

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9.8

Overall Score

LAST UPDATED: October 18th, 2024

GoHealth is a leading health insurance marketplace and digital health company focused on advocating for Medicare Advantage consumers.

GoHealth licensed insurance agents have provided over 10 million people with personalized guidance to find, enroll in, and start using their Medicare Advantage plans. Proprietary PlanFit technology, powered by machine learning algorithms, determines which plan best fits every individual’s needs and budget. Consumers gain the visibility to compare plans from multiple insurance carriers and discover whether they’re missing out on savings or benefits.

By combining more than 20 years of industry expertise with cutting-edge technology, GoHealth helps Medicare consumers achieve peace of mind in their healthcare decisions. There’s no cost and no obligation for using this service.

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The Good

  • Trusted Medicare Advantage Marketplace
  • Plans from Multiple Insurance Carriers
  • Personalized Expert Guidance
  • PlanFit CheckUp Available
  • No Cost or Obligation

Trusted Medicare Advantage Marketplace

GoHealth was launched in 2001 with the mission to improve access to health insurance. In 2016, the company entered the Medicare Advantage market and has become a trusted Medicare Advantage marketplace since that time. 

As a Medicare Advantage marketplace, GoHealth helps customers find and secure the right benefits for them. Medicare Advantage plans are private insurance plans that replace original Medicare; however, Medicare Advantage provides Part A and Part B coverage and some Medicare Advantage plans also include Part D, including dental, vision, and hearing benefits. In many cases, Medicare Advantage also offers lower monthly premiums and out-of-pocket maximums. 

There are various Medicare Advantage plans that are available from many private insurance carriers. Because there are multiple plans available, it can be difficult to know exactly which one is the best fit for you. For this reason, GoHealth provides you with a variety of plans based on your needs and budget through its PlanFit technology and assistance from licensed insurance agents. If there is a specific plan/insurance carrier that you’re already aware of and in which you’d like to enroll, you may be able to do so through the GoHealth Medicare Advantage marketplace.

Plans from Multiple Insurance Carriers

As a Medicare Advantage marketplace, GoHealth offers plans from multiple insurance carriers. GoHealth has partnerships with some of the nation’s top private health insurance companies, including the following:

  • Aetna
  • Allwell
  • Anthem
  • BlueCross BlueShield of Illinois
  • Blue Cross Blue Shield Blue Care Network of Michigan
  • BlueCross BlueShield of Montana
  • BlueCross BlueShield of New Mexico
  • BlueCross BlueShield of Oklahoma
  • BlueCross BlueShield of Texas
  • Cigna
  • Devoted Health Plans
  • Humana
  • Kaiser Permanente
  • UnitedHealthcare
  • Wellcare

It’s important to note that Medicare Advantage plans offered by the insurance carriers listed above will vary by region and state, and limitations and exclusions may apply. It’s also worth noting that GoHealth doesn’t offer every plan that is available in every area.

Personalized Expert Guidance

Enrolling in health insurance can be confusing and difficult — seemingly insignificant or small differences between plans can lead to significant out-of-pocket costs, as well as a lack of access to providers and specific medicines. Thus, GoHealth seeks to provide every customer with personalized guidance based on their individual needs and budget. 

Through a combination of expert agents and technology, GoHealth helps every customer navigate finding and enrolling in a Medicare Advantage plan that best fits their needs. GoHealth primarily relies upon its proprietary PlanFit technology to provide customers with personalized plan options based on your needs and budget. However, licensed insurance agents are also available to offer unbiased advice to customers, while providing critical plan and benefit information — and all GoHealth insurance agent assistance is completely free.

PlanFit CheckUp Available

In 2023, GoHealth launched PlanFit CheckUp, a tool that helps remove the stress and confusion often associated with shopping for a Medicare Advantage plan. The tool is designed to help licensed agents match consumers to the best Medicare Advantage plan based on their profile and priorities, while allowing consumers to regularly assess their current plan. Paired with GoHealth’s PlanFit technology, a PlanFit CheckUp allows you to continually review your plan recommendations to ensure that you’re getting the best coverage, benefits, and value from your Medicare Advantage plan.

No Cost or Obligation

When you shop for a Medicare Advantage plan through GoHealth, it’s a pressure-free experience with no costs or obligations. Shopping for a Medicare Advantage plan with the help of GoHealth’s PlanFit technology and a licensed insurance agent is completely free — agents are compensated only when you choose a plan that you’re comfortable and satisfied with.

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The Bad

  • Only Offers Medicare Advantage Plans

Only Offers Medicare Advantage Plans

GoHealth only offers Medicare Advantage plans through its partnerships with top insurance carriers. Thus, if you’re looking for original Medicare plans, Medicaid assistance, and/or other health insurance plans or services, GoHealth won’t be the best solution for you.

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The Bottom Line

GoHealth simplifies the complexities of the Medicare Advantage enrollment process to help find the ideal plan for you.

GoHealth’s PlanFit technology presents recommendations based on your needs for coverage, benefits, monthly premiums, and healthcare provider networks. The PlanFit platform is powered by machine learning algorithms and bases its recommendations on analytics from millions of interactions with Medicare consumers.

In addition to signing up new enrollees, GoHealth encourages consumers who are currently on Medicare Advantage, a replacement for Medicare Part A and Part B, to take an annual PlanFit CheckUp. This is a free, no-obligation opportunity to review your options and make sure you’re on the best plan for your health and financial situation.

Licensed insurance agents help to navigate this decision with expertise, care, and compassion. Agents are incentivized to do what’s right for the people they serve, not to pressure them into buying a plan. Personalized guidance from agents and member services team members empowers consumers as they enroll in a plan and begin to use their benefits.

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GoHealth Frequently Asked Questions

When can I enroll in a Medicare Advantage plan?

Most American citizens and permanent residents become eligible and apply for Original Medicare, a federally administered health insurance program, when they turn 65. Once you’ve signed up for both parts of Original Medicare (Medicare Part A and B), you have the option to substitute a Medicare Advantage (Medicare Part C) plan from a private insurance carrier. You can make this change during the Initial Enrollment Period (which includes three months before and after the month of your 65th birthday) or every year during the Annual Enrollment Period from October 15 to December 7.

How does GoHealth’s PlanFit technology help me find the best plan?

PlanFit provides visibility into a marketplace of Medicare Advantage options from multiple insurance carriers in your area. Using machine learning algorithms, the platform makes recommendations based on analytics from millions of interactions with Medicare consumers. You can focus on the factors that will have the biggest impact in your life like coverage, benefits, monthly premiums, and whether your preferred doctors and pharmacy are part of the provider network.

Why should I trust GoHealth agents?

GoHealth licensed insurance agents are incentivized to help consumers make the decision that’s right for them. They don’t pressure consumers to change plans unnecessarily or to choose any specific insurance carrier. Agents provide helpful guidance throughout the enrollment process and as enrollees start to take full advantage of their new benefits.

Why should I schedule a PlanFit CheckUp?

We encourage Medicare consumers to schedule an annual PlanFit Checkup. The details of Medicare Advantage plans are subject to change on a yearly basis, and your needs also evolve over time. That means even if a plan worked well for you in the past, it may not be the best choice for the coming year. By reviewing your options with a GoHealth licensed insurance agent, you can make sure you’re still in the plan that’s best suited to your healthcare needs and financial situation.

Star Rating

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4.9

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609 Reviews

Review Breakdown

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89%

4 grade

9%

3 grade

1%

2 grade

0%

1 grade

1%

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Featured Review

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Cece Garrison

Casey H. was the ultimate professional. I was clearly distraught about the news that my insurance plan was no longer accepted at the facility where I received mental health treatments for over 14 years after it was acquired by Claratel Behavioral Health. After 4 hours on the phone I now have a new PPO health plan going into effect 6/1/24.

5 months ago

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Reply from GoHealth

Thanks for your review, Cece! We're very happy to hear that Casey was able to help you find a new plan with the benefits you were looking for.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 15th, 2024

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Featured Review

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Review Source

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Sherri Martin

I loved the way the licensed agent took the time to go over to verify the doctors that I see were in the new plan I was choosing and that my prescriptions were covered as well.

5 months ago Edited May 14, 2024

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Reply from GoHealth

Thanks for your review, Sherri! When it comes to your healthcare needs, we're always going to take the time to make sure you have a clear understanding of your new plan and benefits.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 15th, 2024

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Review Source

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Carolyn Klokey

Emmanuel went over all the benefits of my plan and explained the co pays and drug coverage so I could better understand it. I was very pleased . Jamie introduced me to Emmanuel to finish my application and explain any concerns I had . I was very pleased with both of their help.

3 days ago

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Reply from GoHealth

Thanks for your review, Carolyn! We're glad that Jamie and Emmanuel were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 21st, 2024

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Jeri LaFlamme

The representatives are friendly and they are Americans who speak American. That may sound like I am prejudiced, but I have a terrible time understanding middle eastern accents and speech patterns. Please do not outsource the calls to save money. If you do you will lose me as a customer and probably many others.

4 days ago

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Reply from GoHealth

Thanks for your review, Jeri! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 18th, 2024

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Ron myers

The agent that took care of me was very kind very informative, she pointed out the differences between both of the policies and showed me clearly that the policy she was offering was better than the one I had, to that agent I thank you very much

4 days ago

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Reply from GoHealth

Thanks for your review, Ron! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 17th, 2024

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Review Source

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Alex B

My representative at GoHealth is Andre S.. He is extremely knowledgeable and helpful. If I forget to call him, he calls me. He's patient and very pleasant. This is exactly what I like about GoHealth -- customer service at its finest!

5 days ago

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Reply from GoHealth

Thanks for your review, Alex! We're glad that Andre was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 17th, 2024

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Review Source

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Christine L Price

Robin W. was a pleasure to work with. It is obvious she lives what she does and I so enjoyed working her. Robin was super and please let her know how much I appreciated her. I believe with her help I now have the best plan for me.

5 days ago

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Reply from GoHealth

Thanks for your review, Christine! We're glad that Robin was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 17th, 2024

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jamee truelove

Teara G. was very knowledgeable and thorough in her explanation about my new medical plan. I appreciate her time and expertise with the plan content. Teara was very professional as well as personable and friendly during the enrollment process.

5 days ago

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Reply from GoHealth

Thanks for your review, Jamee! We're glad that Teara was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 17th, 2024

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Elvin A.

Whole experience with agent was AMAZING!!! She was very knowledgeable with all the insurance information. She was able to answer all my questions, and more!! I would highly recommend them to anyone!

4 days ago

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Reply from GoHealth

Thanks for your review, Elvin! We're glad to hear you had such a positive experience working with one of our licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 18th, 2024

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rebecca parrish

Ariel was excited as I was about what she found out and she took the time to check for the best thing that was for me I cannot thank her enough she was wonderful because of her I have a better life thank you Ariel

4 days ago

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Reply from GoHealth

Thanks for your review, Rebecca! We're glad that Ariel was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 18th, 2024

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Review Source

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Gary Winkleman

great agent explained all the options for my wife and I. Signed up both of us for a health plan that met all our needs and then some. We really enjoyed Moses Eyere and have recommended him to several of our neighbors

5 days ago

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Reply from GoHealth

Thanks for your review, Gary! We're glad that Moses was able to guide you and your wife through the enrollment process and help find your ideal plan fits.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 16th, 2024

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Anita Wright

Thet were very informative about their product. Excellent customer service. Answered all questions in a timely manner made sure that providing the information was totally understood

5 days ago

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Reply from GoHealth

Thanks for your review, Anita! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit. If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 16th, 2024

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Pam Lawes

Andre was great in finding the best insurance for me. The only thing I would recommend is that he slows down on telling the insurance details. I was able to get the gest of it but would have understood more if he slowed down. I didn’t ask any questions or even asked him to slow down. I will be recommending Gohealth to others that need their assistance.

3 weeks ago

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Reply from GoHealth

Thanks for your review, Pam! We're glad that Andre was able to guide you through the enrollment process and help you find your ideal plan fit. We appreciate your feedback about your enrollment experience and will be sure to share this with the appropriate GoHealth team members.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 30th, 2024

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Review Source

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Donald Woolsey

Customer Review Video

3 weeks ago

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Reply from GoHealth

Thanks for your review, Donald! We're so happy to hear you had such a positive enrollment experience and were pleased with the support of one of our licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 27th, 2024

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Review Source

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Jackie Taylor

Over all I really enjoyed the service the lady that I had to talk with was so friendly and was really there to help and you could tell that she really wanted to. Only dislike would be that it takes so long. But that being said it was well with my time. I can now afford to go to the dr a little better and maybe not have to decide between groceries and meds. So thanks from the bottom of my heart.

3 weeks ago

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Reply from GoHealth

Thanks for your review, Jackie! We're glad to hear you had such a positive experience working with our team of licensed GoHealth agents. We appreciate your patience throughout the enrollment process and will gladly share your feedback with the appropriate team members.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 27th, 2024

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John Rihm

Very helpful in this trying time of year weeding through the mazes of medical insurance options. They made the ordeal pleasant and informative. Thank you.

3 days ago

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Reply from GoHealth

Thanks for your review, John! We're grateful that you've decided to work with our team of licensed GoHealth agents to help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 21st, 2024

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Rosemary Gallaghet

The Service Rep ... Larsee H. went out of her way and spent a considerable time to help me find the exact plan that would suit all my healthcare needs. I'm 73 and No one has ever been this kind or concerned regarding my wellness . So professional and courteous ; I was authentically Impressed .

2 weeks ago

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Reply from GoHealth

Thanks for your review, Rosemary! We're glad that Larsee was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 4th, 2024

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Rose M Minter

I loved the custom service personal that walked me the every step of my plan. I am a senior citizen and I am easily stress out over details became lol I'm older. Savanna was and is very patient, kind, informative, and professional. She's a keeper.

2 weeks ago

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Reply from GoHealth

Thanks for your review, Rose! We're glad that Savanna was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 3rd, 2024

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Marsha Blackman

Explained things in easy to understand language. Navigating health care whether it is physical, behavioral health, or spiritual health can be overwhelming! Having options to delve into specific items makes it short and sweet. Too much info on one site can be overwhelming!

3 weeks ago

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Reply from GoHealth

Thanks for your review, Marsha! When it comes to your health, you deserve to be completely satisfied with your enrollment experience. We're grateful that you've trusted our team of licensed GoHealth agents to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 1st, 2024

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Patti Bergin

I had the best conversation with a healthcare agent on Friday. Her name is Erin D. She spent about an hour or more going over all the plans in my area, making sure my doctors where in the plan, my prescriptions being covered, giving me the best plan which decreased my co-pays by $10 each for my doctor visit and decreased the cost of all my prescriptions. Erin was so patient and answered every question I had and made sure I understood everything she was telling me. I will highly recommend her to all my friends and family.

1 month ago

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Reply from GoHealth

Thanks for your review, Patti! We're glad that Erin was able to guide you through the enrollment process and help find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 17th, 2024

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Nicholas R Tackett

Go health has always been there for me, So I will always contact go health for all My concern and all medical concerns. Thank you . Nick T.

3 days ago

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Reply from GoHealth

Thanks for your review, Nick! We're glad to hear you had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 21st, 2024

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Annie Spears

I like that customer service explained and walked me through the process of applying for the insurance, and how they showed patience

3 days ago

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Reply from GoHealth

Thanks for your review, Annie! We're glad to hear you had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 21st, 2024

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Claetra

The agent Alexis G. was knowledgeable and saved us money with more benefits in a new plan. She was very helpful and personable. Very pleased.

3 days ago

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Reply from GoHealth

Thanks for your review, Claetra! We're glad that Alexis was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 21st, 2024

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Denise Buchanan

Courteous, friendly and knowledgeable. Eager to help and provides information to contact if further assistance is needed after call.

4 days ago

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Reply from GoHealth

Thanks for your review, Denise! We're happy to hear you had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 17th, 2024

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Deidra Patterson

Melissa K. is absolutely wonderful. She diligently took her time to find me the best policy. I’m very satisfied with this company so far.

5 days ago

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Reply from GoHealth

Thanks for your review, Deidra! We're glad that Melissa was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 17th, 2024

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Susan M Schumann

Your representative Robyn W. was totally amazing she listened to me and what my needs are and came up with the perfect plan for Me

5 days ago

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Reply from GoHealth

Thanks for your review, Susan! We're glad that Robyn was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 17th, 2024

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James Mari

They were very nice and very informed about the coverage that was made for me! Awesome and thanks for getting my life back to normal.

5 days ago

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Reply from GoHealth

Thanks for your review, James! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 17th, 2024

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Connie Lewis

Matt L. was great. He was knowledgeable and very professional. He explained everything I needed to know and made the process very easy.

6 days ago

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Reply from GoHealth

Thanks for your review, Connie! We're glad that Matt was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 16th, 2024

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Edwin Ouyang

She was very considerate and patient when explained things to me. I appreciate that she took my suggestion to allow me to interrupt her as soon as I voiced I was not clear about what she was trying to explain something to me. I am an old man having some hearing problems, her patience to help me understand impressed me very much!

2 weeks ago Edited October 2, 2024

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Reply from GoHealth

Thanks for your review, Edwin! We're glad that one of our licensed GoHealth agents could guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 3rd, 2024

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richard jackson

Mr Scott was very nice very pleasant answer all my questions and everything straightened out for me and got me shut up for October 1st thank you very much Mrs Scott was very good very nice and very pleasant very polite

3 weeks ago

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Reply from GoHealth

Thanks for your review, Richard! We're glad that one of our licensed GoHealth agents could guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 27th, 2024

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Patricia Graham

The lady I spoke to was very helpful. She explained the difference between our old plan and the newest one we have and was able to get me back on the old one I liked and a new better one for my husband. She was awesome.

3 weeks ago

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Reply from GoHealth

Thanks for your review, Patricia! We're glad that one of our licensed GoHealth agents was able to compare your old plan to your new ideal plan fit and could guide you both through the enrollment process.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 27th, 2024

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Cheryl Johnson

Phillip G., the agent who spoke to me was very knowledgeable about the different plans and together, we chose a plan that met my needs. He is a person who knows his job and does it well.

3 weeks ago

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Reply from GoHealth

Thanks for your review, Cheryl! We're glad that Phillip was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 27th, 2024

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Gloria Moya Merlin

Diego was a good listener and attentive to my needs and helped me compare my health insurance plan to what was available. He took care to find a plan that would be the most beneficial for me. He was very kind and patient.

3 weeks ago

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Reply from GoHealth

Thanks for your review, Gloria! We're glad to hear that Diego was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 27th, 2024

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Bonnie McIntosh

Before we got this insurance we were paying monthly between the two of us about $650 and nothing that made it where we had a drug plan too cuz they had to pay for it separately

4 weeks ago

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Reply from GoHealth

Thanks for your review, Bonnie! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 23rd, 2024

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Review Source

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La rita D Lynch

Customer Review Video

4 weeks ago

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Reply from GoHealth

Thanks for your review! We're happy to hear that one of our licensed GoHealth agents was able to provide such a positive enrollment experience.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 23rd, 2024

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Jean R Garr

I've had Humana Medicare since 002 and this is the first time I was informed of a different plan. Byron W. was very informative and helpful. I was afraid to change plans, but Byron explained clearly what new benefits I'd receive and it wouldn't cause a problem for me. Thank You Byron.

1 month ago

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Reply from GoHealth

Thanks for your review, Jean! We're glad that Bryon and our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 18th, 2024

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Renae Estrada

The agent was very helpful in helping me find the insurance that would be the most beneficial to me. She was very kind and caring and treated me with great respect. She made me feel very confident that she would help me choose the best plan for me.

1 month ago

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Reply from GoHealth

Thanks for your review, Renae! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help find your ideal plan fit. When you trust us with such an important healthcare decision, you deserve to feel 100% confident in your final plan selection.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 17th, 2024

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Geraldene Blackshire

I like that everything was explained very well letting me know I had other options. To select from but We'll care will better accommodate my needs concerning my health. Plus zero monthly payment.Zero to Doctors offi ces and hospital visits and over the count help.

1 month ago

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Reply from GoHealth

Thanks for your review, Geraldene! When it comes to your health, you deserve to have access to the best plan fit for you. Thank you for trusting our team of licensed GoHealth agents to find the plan that best suits your existing health needs.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 17th, 2024

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Betty Nance

I like the agent John S. that I spoke with. He was very informative and helped me to get a better plan than I had. Explained and answered my questions on lots of areas that I was unsure of. I feel very comfortable with my new plan.

1 month ago

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Reply from GoHealth

Thanks for your review, Betty! We're glad that John and our team of licensed GoHealth agents were able to guide you through the enrollment process and help find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 17th, 2024

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t. Mck

The experience of becoming informed by, and the knowledge I gained from Mr. Jacques, was Tremendously helpful and a very welcomed experience. Please forward on my Appreciation, Gratitude and Thankfulness to Mardochee Jacques for his Excellent customer service and patience. Thank you, Mr. Terry M.

1 month ago

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Reply from GoHealth

Thanks for your review, Terry! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 17th, 2024

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Marian Rodatus

My first contact was with Pamela she tried to assist me, but the phone system wouldn't connect. She gave me Mickeal phone number and extension, I called was greeted with professionalism and courtesy. She answered all of my questions, listened to my concerns. This is a highly complex experience handle beautifully.

1 month ago

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Reply from GoHealth

Thanks for your review, Marian! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 11th, 2024

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June Cooper

I found the representative of go Health extremely helpful in enrolling me in a new Humana advantage plan. All questions were answered and explained completely. They were able to enroll me in a plan that will give me an extra hundred dollars a month. I highly recommend this company to anyone looking for healthcare coverage.

1 month ago

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Reply from GoHealth

Thanks for your review, June! We're glad that one of our licensed GoHealth agents was able to answer all of your questions and help find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 10th, 2024

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Review Source

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Donna Williams

Customer Review Video

1 month ago

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Reply from GoHealth

Thanks for your review, Donna! We're glad that Ben and Christie were able to guide you through the enrollment process and help you find your ideal plan fit.

We know Ben is more than capable to answer all of your Medicare Advantage and benefit-specific questions, but you can also contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com if you need any additional assistance. We're always happy to help! - The GoHealth Team

Sep. 9th, 2024

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Karen

Go Health helped me out with the best plan for me. Mandy was very kind and very helpful. She took her time and dug deep to make sure she got the plan that would help me out the most. I would recommend Go Health and Mandy if your looking for the best plan for yourself. Thank you Mandy, and Go Health! Best regards, Karen James.

1 month ago

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Reply from GoHealth

Thanks for your review, Karen! We're glad that Mandy was able to help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 9th, 2024

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Marilynn C. Severson

Wade is an excellent insurance broker. Having been a prior stock broker, I could identify with every question he had. Simply put, Wade found the best possible health insurance program based upon all information provided him! He was a pleasure to work with & a definite asset to GO HEALTH!!!

1 month ago

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Reply from GoHealth

Thanks for your review, Marilynn! We're glad that Wade could guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 29th, 2024

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Curtis Miller

Both the agents that helped me were very informative. After explaining what benefits I could and will be entitled to I decided to change my plan to Anthem . These bright ladies were Alicia Johnson and Maryann. Alicia took the time to find me a Primary Physician and to make sure my 2 other specialty doctors were in the Athem system. Thank you very much for making this difficult process so much easier.

2 months ago

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Reply from GoHealth

Thanks for your review, Curtis! If We're so happy to hear that Alicia and Maryann were able to help find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 21st, 2024

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Pamela Heckenast

When I made the phone call yesterday from an article I read on Facebook I had no plans to change health insurance carriers. Although I had had some bad experiences with the one carrier I have at this time. Annette the Go Health advisors on the phone was the kindest and she herself helped me to make the change. I would like to say thank you for her services. I know once I switch to the Atena Medicare Freedom PPO I will be pleased with my decision.

2 months ago

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Reply from GoHealth

Thanks for your review, Pamela! We're so happy to hear you had such a pleasant enrollment experience with Annette. We will be sure to share your kind words with Annette and our team.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 30th, 2024

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Jack

Shae was very thorough and detailed every step of the way and very respectful. She's deserves a raise in pay

3 days ago

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Reply from GoHealth

Thanks for your review, Jack! We're glad that Shea was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 21st, 2024

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Michael Foley

I liked the person that I was speaking to. I am hard of hearing but I could understand her very well 👍

3 days ago

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Reply from GoHealth

Thanks for your review, Michael! We're glad to hear that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 18th, 2024

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Eddie Mack

I like the ultra professional, way that Edosa took the time to explain clearly everything to me. He is a real pro!

4 days ago

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Reply from GoHealth

Thanks for your review, Eddie! We're glad that Edosa was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 18th, 2024