Name: Cigna
Rating: 2.5

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Edye Payne D-I-L Louisville, KY

They provide good rates. They pay on time with no questons.

4 years ago

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eunj ,

If you enjoy contesting an emergency room visit, Cigna will be the health insurance choice for you! Be weary of this company.

4 years ago

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Stephen Kincaid Frederick, MD

Claims are always denied - can no longer receive the level of healthcare I did from Blue Cross Blue Shield. I can't even go to the doctor anymore.

6 years ago

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Brian Cowley Riverton, UT

Coverage was only average in our area and the website was difficult to use. Especially trying to find a provider.

2 years ago

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KG Lebanon, NJ

We got our health cards on time for the new year. Plans were easy to navigate through and select.

2 years ago Edited January 3, 2022

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DyevencaM Tallahassee, FL

A remarkable health insurance company with excellent customer service.

3 years ago

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Kassidy Roberts CA

Cigna is great, but I know a lot of places don’t actually accept it

3 years ago

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Jwat1213 New Market, MD

We used to have them for health insurance. No complaints great coverage.

3 years ago Edited September 14, 2021

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Cassidy Lucas Olney, MD

Overall they have never failed me but they can be really hard to get in touch with. I have definitely seen better service.

3 years ago

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Nell Damascus, MD

It was a good insurance company. I felt like we if options when choosing providers.

3 years ago

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Kurt Lucas Reston, VA

I like Cigna because I can use the doctor I want, and most preventative care is no charge.

3 years ago

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Z. Hines Pearland, TX

The cost of health care coverage with Cigna is very high and the out-of-pocket costs are even higher.

4 years ago

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Seyan Lucero Denver, CO

This is a good plan. Their online system is very helpful as you price out cost for services.

4 years ago

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MissHmong95 Utica, MI

Cannot find any doctors for this insurance at all. Tried to login into my member ID but it does not work.

4 years ago

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Campbell Blair Phoenix, AZ

CIgna was super helpful whenever I needed coverage. They were easy to work with and very helpful.

5 years ago

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Cambria Blair Phoenix, AZ

I have been a customer for years and have been impressed with the customer service.

5 years ago

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Dale L Farmer Littleton, CO

I was somewhat limited in choices but I found a doctor I liked. He ended up not accepting this insurance after a year.

5 years ago

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Emily Walker Provo, UT

Overall they have been very easy to work with and very helpful with questions that I've had.

5 years ago

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William South Jordan, UT

I was not happy with their customer service at all. They also did not have the right insurance for me.

6 years ago

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James New Castle, KY

Cigna doesn’t cover Home Health Care at all! And they don’t cover diabetics well at all! Worst insurance ever!

5 years ago

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RayChilders Orland Park, IL

Cigna refuses to cover annual mammograms.We have been trying for 3 years we always pay full mammogram bill

8 years ago

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Anoushka Ahuja Orlando, FL

Very good customer service prompt response

2 years ago

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Michael Leslie Flint, MI

Never had an issue with claims. Always paid as stated

2 years ago

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taismine joseph Tallahassee, FL

Best insurance coverage at an amazing rate!

3 years ago

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Nya Nicole Tallahassee, FL

Amazing plans and definitely covers the medical bills!

3 years ago

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bmc2z7 Columbia, MO

The plans are difficult to understand, but there a plenty of in network options for providers.

3 years ago

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Varduhi Rockville, MD

reliable, covers well, quality service and helpful

3 years ago

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boscoe16 Ladson, SC

Mostly good, the range of coverage is okay and somewhat helpful with issues of coverage.

4 years ago

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Bob Hiatt Pleasant Grove, UT

Very expensive medical plan. Good coverage but not much better than other programs.

6 years ago

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michelle l pierce Gilbert, AZ

Great customer service, good choice for doctors and hospitals .

6 years ago

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steve willard Flagstaff, AZ

the worst insurance and drug plan, after enrolling i never talked to a english speaker again

1 year ago

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John Williams Mableton, GA

They took my money and never provided proof of insurance. Go somewhere else. They are scam

2 years ago

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K Mason

Slow service; as their rates are very high.

6 years ago

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Amberly Pack Salt Lake City, UT

The customer service department is polite and helpful.

2 years ago

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Jada Guzman Orlando, FL

DOES NOT fully cover clients medical bills. I owed and was almost sent to collections for this company!

4 years ago

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HLG American Fork, UT

Like many other insurance companies, I found they were focused on cost rather than care.

5 years ago

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Spencer Hodgson Salt Lake City, UT

They provided good service for me and good health coverage.

6 years ago

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Vanessa Fosholt Phoenix, AZ

They determine an MRI for a brain tumor not to be medically necessary..

1 year ago

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La Laura Houston, TX

Over 4 hrs on hold and still waiting. no customer service. Evil.

2 years ago

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Lizzie Billings West Valley City, UT

Getting help is so slow. You have to wait on the phone forever and they are quick to reject claims.

3 years ago

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Tilda Saint George, UT

Won’t cover the only emergency hospital in our town.

6 years ago

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Michael Souter Charleston, SC

I'll never forget getting a letter from Cigna telling us they were severing their relationship with Roper, one of the largest healthcare providers in the area, which would place us in the position of finding a new OB/GYN for my 38 week pregnant wife. My last F-U from Cigna is them shutting off electronic access to my Dependent Care FSA for 2021 while I still have money sitting in the account, no letter, notice, just an error page which leads me to believe its a webpage error. Rather than fix the issue, they make me fill out a form and fax it in. This is my money, withheld from my paycheck.

2 years ago

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Regina Page Washington, DC

Year-long processing error NOW costing me $$$$!!

3 years ago

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Adam B

slow, unresponsive, changing to the wrong direction

6 years ago