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5.8

Overall Score

LAST UPDATED: May 7th, 2024

Modernize aims to support homeowners in enhancing their living spaces and creating cherished memories. The company offers a range of tools and resources, from cost calculators to a blog, to assist homeowners in planning and executing home improvement projects with confidence. Modernize provides guidance throughout the entire process, from initial planning to installation day, ensuring homeowners don't have to tackle projects alone.

The company offers various tools and resources, such as cost calculators and a Homeowner Resource Center, to help homeowners estimate project costs, hire reputable contractors, and prepare for installations. These offerings enable homeowners to make informed decisions and live their best life at home.

Modernize aims to provide a new experience for connecting contractors with homeowners interested in upgrading their homes. Currently, the company emphasizes energy efficiency improvements, such as solar panels, windows, and roofing, but also has expertise in the gutter industry. Drawing on a decade of experience from Home Improvement Leads, Modernize collaborates with some of the most professional contractors nationwide and engages with millions of homeowners annually.

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The Good

  • Modernize Process
  • Gutter Specific Services and Tools
  • Contractor Identification
  • Service Area

Modernize Process

Modernize Home Services operates as a platform that connects homeowners with contractors for various home improvement projects. Here's how it works:

  • Project Matching: Homeowners seeking to upgrade or renovate their homes can use Modernize's platform to specify their project needs, such as solar panels, windows, roofing, or other home improvement tasks.
  • Contractor Selection: Modernize matches the homeowner’s project with qualified and professional contractors from its network who can handle the requested work.
  • Receive Quotes: Homeowners receive multiple quotes from different contractors, allowing them to compare prices, services, and reviews to make an informed decision.
  • Review and Choose a Contractor: Homeowners can review the quotes, along with contractor profiles and customer reviews, to select the contractor that best meets their needs and budget.
  • Project Execution: Once a contractor is chosen, the project can begin. Modernize provides tools and resources to help homeowners prepare for the project and understand what to expect during the installation or renovation process.
  • Follow-Up and Feedback: Modernize may follow up with homeowners to ensure they are satisfied with the completed project and the contractor's work. Homeowners can also leave reviews and feedback on the platform to help others make informed decisions.

Modernize Home Services simplifies the process of finding and hiring reputable contractors for home improvement projects, offering a convenient and efficient solution for homeowners.

Gutter Specific Services and Tools

Using Modernize Home Services to identify a gutter professional offers several advantages to homeowners:

  • Access to Qualified Professionals: Modernize Home Services connects homeowners with experienced and reputable gutter professionals. This network of contractors is vetted to ensure quality work and professional conduct.
  • Multiple Quotes: Homeowners can receive multiple quotes from different gutter professionals, allowing them to compare prices and services to find the best fit for their needs and budget.
  • Convenient Matching: The platform matches homeowners with professionals based on their specific project requirements, making it easy to find the right contractor for the job.
  • Customer Reviews: Modernize Home Services provides customer reviews and ratings for contractors, helping homeowners make informed decisions based on the experiences of others.
  • Time-Saving: Instead of spending time searching for and vetting contractors independently, homeowners can use Modernize Home Services to streamline the process and quickly find suitable professionals.
  • Project Support: The platform offers resources and guidance to help homeowners understand the process, prepare for installations, and manage projects effectively.
  • Peace of Mind: Knowing that the platform connects homeowners with trusted and reputable professionals can provide peace of mind, ensuring that the project will be completed to a high standard.

Overall, using Modernize Home Services to identify a gutter professional can simplify the process, save time, and provide confidence in the quality of work and service received.

Contractor Identification

Modernize Home Services finds quality contractors through a vetting and evaluation process designed to ensure that only reputable and skilled professionals are part of its network. Here's how Modernize identifies and selects quality contractors:

  • Application and Screening: Contractors interested in joining Modernize's network must go through an application process that includes providing relevant business information and credentials.
  • Background Checks: Modernize may conduct background checks on contractors, including verifying their licensing, insurance, and certifications, to ensure they meet industry standards and legal requirements.
  • Performance Reviews: Contractors' past performance is evaluated, often through customer reviews and feedback. Contractors with a history of positive reviews and satisfied customers are more likely to be accepted.
  • Quality Assurance: Modernize may have ongoing quality assurance processes to monitor contractors' work and performance within their network. This includes ensuring contractors maintain high standards of service and professionalism.
  • Regular Monitoring: Contractors' performance and customer satisfaction are regularly monitored, and feedback is collected from homeowners. Contractors who consistently meet or exceed expectations are retained in the network.
  • Removal of Underperforming Contractors: If a contractor fails to maintain the expected level of service or receives negative feedback, Modernize may remove them from the network to maintain quality standards.

By following these processes, Modernize Home Services aims to connect homeowners with reliable and high-quality contractors for their home improvement projects.

Service Area

Modernize Home Services operates across the United States, providing homeowners with access to a network of professional contractors for a wide range of home improvement projects. The platform serves both urban and rural areas, connecting homeowners with contractors who specialize in various services such as energy-efficient upgrades, roofing, windows, and solar panels, among others. While the company has a broad service area, availability of specific contractors or services may vary depending on the location and demand in a particular region.

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The Bad

  • Does Not Provide Actual Gutter Work
  • Inconsistencies

Does Not Provide Actual Gutter Work

Modernize Home Services does not directly install gutters. Instead, Modernize serves as a platform that connects homeowners with reputable and qualified contractors who offer gutter installation and other home improvement services.

The platform helps homeowners find the right professionals for their projects by matching their needs with experienced contractors from its network. Homeowners can receive quotes, compare contractors, and make informed decisions about who to hire for their gutter installation project. Modernize facilitates the connection between homeowners and contractors, but the actual installation work is carried out by the contractors themselves.

Inconsistencies

While Modernize Home Services offers several benefits to homeowners looking for contractors, there are some potential drawbacks that individuals should be aware of when using the platform:

  • Variation in Quality: While Modernize aims to connect homeowners with reputable contractors, there can still be variability in the quality of work and customer service provided by different contractors in the network.
  • Inconsistent Availability: The availability of contractors may vary depending on the homeowner's location. In some areas, there may be fewer options to choose from, limiting the range of quotes and services available.
  • Response Time: Depending on the contractor's schedule and workload, homeowners may experience delays in receiving quotes or in scheduling the project.
  • Limited Control: Homeowners rely on the platform to match them with contractors, which can lead to a sense of limited control over the selection process. Some may prefer a more hands-on approach to finding and vetting contractors.
  • Potential for Miscommunication: Since homeowners interact with contractors through the platform, there is a possibility of miscommunication between parties, especially regarding project scope, timelines, and expectations.
  • Contractor Turnover: Contractors may leave the platform for various reasons, so homeowners could find that a preferred contractor is no longer available on the platform for future projects.

Despite these potential drawbacks, Modernize Home Services aims to provide a streamlined and efficient process for connecting homeowners with quality contractors. Homeowners should weigh these factors against the benefits when deciding whether to use the platform.

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The Bottom Line

Modernize Home Services is a leading platform that connects homeowners with professional contractors for a wide range of home improvement projects. With a focus on providing a streamlined and efficient experience, the company matches homeowners with qualified contractors who specialize in services like gutter installation. Modernize aims to simplify the process of finding and hiring reputable professionals by offering a user-friendly platform where homeowners can specify their project needs and receive multiple quotes from different contractors.

Despite being a valuable research tool, Modernize Home Services does not actually perform any home service related work. That is all done by contractors identified on the website. There are also inconsistencies home owners may experience depending on what industry they are researching and where they are located.

The company’s commitment to quality assurance and customer satisfaction ensures that homeowners can embark on their projects with confidence, knowing they are working with trusted experts. By providing valuable resources and support throughout the project journey, Modernize Home Services empowers homeowners to enhance their living spaces and achieve their home improvement goals.

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Star Rating

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4.8

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10 Reviews

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20%

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Shawnda Damole Calumet City, IL

They were very good at getting information, and I didn't have to wait long to have someone come out. Everyone was very nice.

5 years ago

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Anonymous Columbus, OH

Modernize called me right away and I was able to make an appointment right away.

5 years ago

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D.O. Reno, NV

They were prompt and put me with the contractor very quickly. They were very professional.

5 years ago

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Helia Canral

They were very resourceful, polite, and accommodating. They also got back to me quickly.

5 years ago

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Dayna Finch Alpena, AR

I thought the customer service was great, everything was quick and easy.

5 years ago

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Maria Rivera Denver, CO

They're prompt, I got calls right away. They were at my house within days.

5 years ago

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Nathaniel Neal Memphis, TN

They did a pretty good job, they got somebody to call me the same day.

5 years ago

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Dennis King London, KY

They got us the information that we needed, it was quick and fast.

5 years ago

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Derrick Blockett Hephzibah, GA

It was a quick service and everything was pretty easy.

5 years ago

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anonymous Riverdale, IL

Modernize got me in touch with what I needed right away.

5 years ago