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LAST UPDATED: February 29th, 2024

Martin Door was founded in 1936 in Santa Ana, California by Leno Martin, who invented one of the first one-piece overhead type garage doors. Martin offers a wide selection of commercial and residential garage doors that will fit the taste and style of each customer. 

 

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The Good

  • Warranty Program 
  • Safety and Innovation 
  • Garage Door Designer 

Warranty Program 

Martin offers a five-year warranty program on all of their products. Having a long and reliable warranty program helps the customers to gain trust and confidence in the product they have purchased. 

Safety and Innovation

Martin engineers have considered potential safety hazards associated with garage door use, and initiated innovations to reduce those safety concerns. They have created safer section joints, protection against the free fall of a garage door in case of a cable break and even safer rollers and tracks. With Martin customers can choose to purchase additional safety hinge system, track system, and spring system to keep them and their families safe. 

Garage Door Designer 

Martin offers an online designing tool for customers to help them design the garage doors that meet all of their specifications and needs. This tool will take customers through step by step designing criteria to help them create the best product for their needs. 

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The Bad

  • Coverage 

Coverage 

Martin doesn’t disclose all of the locations that they offer their garage doors services in. This might be a problem for customers who are looking for a Martin dealer in their area. Knowing the locations of the Martin dealers will help them to be more available to all of their potential customers. 

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The Bottom Line

Martin Door have been offering their garage door products and services since 1934. Over the last 80 years they have developed a brand that is recognized and trusted by their customers. Customers especially enjoy the wide selections of styles they can choose from, as well as additional safety products to keep them and their family safe. Martin doesn’t disclose all of the locations they offer their services in. This might make it difficult for the potential customers to find a dealer in their area. 

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7 Reviews

Review Breakdown

5 grade

43%

4 grade

43%

3 grade

0%

2 grade

0%

1 grade

14%

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Frustrated Customer San Francisco, CA

The company has been bought. They take your money and provide you with a door completely dented and touched up with paint that doesn't even match the manufacture's baked on paint. They even used white caulking on a brown door. Their quality team claims that door is personally inspected prior to shipment. I asked how can that be? The miss was due to poor lighting in their factory. I understand the first time. I am on the third door and the only thing that has improved is that there are no dents this time. Only scratches and endless touch up pain that does not even match the original color. No customer service, no return calls, a fight for any kind of follow up. Garage door opener breaks after 6 months of use at $900/unit. It was a fight to get that replaced. Run now. There are much better garage doors for the same price and much better warranty and customer service. It won't be long until this place goes under.

4 weeks ago