Clopay Logo

Clopay

star star star_border star_border star_border
error This company may not service all states.
See states serviced
LAST UPDATED: March 20th, 2024

Clopay Corporation is the largest residential garage door manufacturer in North America. The company is U.S.-owned and headquartered in Ohio, with four manufacturing plants and 52 distribution centers throughout the United States and Canada. More than 3,000 independent dealers, including Home Depot, sell Clopay doors.

Clopay Corporation doors come in a variety of materials and finishes, and with many performance insulation options.

Top Ranked Companies

thumb_up

The Good

  • Awards
  • Professional Associations
  • Visualization Tools
  • Product Offerings
  • Warranty

Awards

Clopay Corporation has won a wide variety of awards from industry publications and other organizations.

Clopay Corporation won Best of Houzz Design in 2015, 2017, 2018, 2019, 2020, and 2021. The award honors home design and remodeling professionals with the best consumer ratings and most popular projects on Houzz.

The company also won the Home Builder Executive Gold Award for Innovation in 2012, 2013, and 2014.

Clopay Corporation was named Peninsula Publishing’s Preferred Garage Door Brand in 2013 and 2014, based on an annual survey of more than 100,000 builders, developers, engineers, architects, and contractors.

Remodeling Magazine awarded Clopay Corporation the Brand Leader award, recognizing the company as the garage door brand remodeling professionals use most frequently.

Clopay Corporation won the Architect’s Choice award from Residential Architect, the 2015 Money-Savings Product from Buildings Magazine, and the 2014 Innovation Award from HANDY. Clopay Corporation was voted No. 1 in Quality in 2014 by Builder Magazine.

Clopay Corporation’s products also made the list of the 101 Best New Products of 2013 in Professional Remodeling Magazine, the Top 100 Products of 2017 in Pro Remodeler, the 101 Best New Products of 2012 in Professional Remodeler and Professional Builder magazines, the Top 100 Best New Home Products in This Old House, and Hot 50 Products in GreenBuilder.

Professional Associations

Clopay Corporation is an active member of the Door and Access Systems Manufacturer Association International (DASMA). DASMA is the leading trade association for garage door manufacturers in North America, and its members’ products make up more than 95 percent of the industry’s U.S. market.

Visualization Tools

Clopay Corporation offers a few tools to help customers shop for new doors.

One is free color samples, which help customers get an accurate idea of the color options for the doors they’re interested in.

The Clopay Corporation website also hosts a tool that lets customers virtually try out its doors on their homes. 

Product Offerings

Clopay Corporation manufactures a variety of styles of doors. Its commercial garage door styles include full-view aluminum and rolling steel sheet doors. Its residential garage door styles include traditional raised-panel, carriage house, and modern doors.

In addition to residential and commercial garage doors, Clopay Corporation also makes residential entry doors. The company’s website even offers a guide to buying complementary entry and garage doors.

Warranty

Clopay Corporation offers a one-year installation warranty on its products.

thumb_down

The Bad

  • No Direct Sales

No Direct Sales

Clopay Corporation doesn’t sell its products directly; those who want to buy Clopay Corporation doors have to find a dealer, adding one more step to those who want to buy from the company.

gavel

The Bottom Line

With thousands of dealers, distribution centers throughout North America, and more than 50 years of experience, Clopay Corporation is an extremely reputable garage door manufacturer. 

Clopay Corporation has won several awards and distinctions, which mark Clopay as an outstanding company with an established reputation in the industry and excellent products.

Although Clopay Corporation doesn’t directly sell its products, forcing customers to find a Clopay dealer near them, it does provide resources through its website to help consumers shop. These tools ensure consumers can do the bulk of their shopping before tracking down a dealer.

Additionally, the company manufactures both residential and commercial garage doors, and each kind in a variety of styles. And beyond garage doors, Clopay Corporation also manufactures residential entry doors, allowing homeowners to purchase complementary doors.

As long as consumers can find a Clopay Corporation dealer near them, and they don’t mind the extra step of finding a dealer, we recommend Clopay Corporation.

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info

2.2

star star star_border star_border star_border

64 Reviews

Review Breakdown

5 grade

11%

4 grade

0%

3 grade

3%

2 grade

11%

1 grade

75%

Sentiment Criteria

Value

star star star_border star_border star_border

Quality

star star_half star_border star_border star_border

Service

star star_half star_border star_border star_border

Trustworthiness

star star_half star_border star_border star_border
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star star_border star_border star_border

James Watson Denham Springs, LA

I will never buy a Cloplay product again. Purchased a 16x7 insulated garage door in 2015 from Home Depot. Called today to get information about the spring (which I have in hand with a label stating size and part number) and was told they could not give me ANY information without the door serial number. The serial number is printed on a paper label affixed to the bottom of the door and has long since detached itself. This most likely happened during the Great Flood in 2016 that inundated 75% of the parish. I have an electronic receipt from Home Depot and a model number, but all of that information is not sufficient. I will not buy one of their products again. Horrible customer service policies.

10 months ago

star star star_border star_border star_border

Candace Sharp Nicholasville, KY

When ordering from Home Depot and Clopay you will wait 6-12 MONTHS for your order to arrive to an installer to deliver or install. Expect clopay to say your door arrived at the installers when it hasn't yet or for many parts to be missing. I've had no hinges before, 3 out of 5 sections, so many issues. It is a lower quality door compare to one of the best which is CHI. CHI will get you doors in under 2 months.

10 months ago

star star star_border star_border star_border

Brad Clemmons Wicomico Church, VA

Bought a Pair of Cloplay Garage doors with custom glass thru Home Depot. Someone broke out one of the windows. Many calls and orders later, I still can't get replacement glass. First, they cancelled my order since it did not have the $150 special shipping charge for the $24 window. Next, I ordered two windows and paid the $150. They cancelled the order again without any notice. I would not buy from them ever again. I just bought an Overhead door for another house, and was very satisfied, and they can provide parts if necessary. Not a bad door, but woe to you if you ever need parts.

2 years ago

star star star_border star_border star_border

2ColdCrucians Castle Rock, CO

We ordered our Clopay garage door on September 1, 2021, and as of January 21, 2022, it has still not shipped. I understand the "supply chain" challenges they blame on their web site but if Clopay can't deliver a "standard" product within almost five months, they should not take the order in the first place or warn you of the delay. I don't blame the local retailer... Clopay is the source of the problem. While they are high quality doors, their ability to manage customer expectations and product delivery is awful.

2 years ago

check_circle

Review Source

star star star_border star_border star_border

bruce annoye Milwaukee, WI

We have been using Clopay/Ideal garage doors for 20 years. Used to be a great company. But... there customer service has gotten so bad we are awitching to a different door company. It's gotten too difficult to get parts or technical info.

1 year ago

star star star_border star_border star_border

Wilson Mendoza New Milford, CT

I ordered a door at Home Depot and Clopay delivered the door directly to my house. When I opened the package the bottom panel on one door was smashed, damaged and I went back to Home Depot and Clopay never delivered the damage parts or do anything to fix it. Bad customer service.

4 years ago

Clopay Logo

Reply from Clopay

Clopay takes pride in their customer service and we apologize we were not aware of these reviews, therefore have not responded in a timely manner. We are always happy to communicate with our end consumers and discuss any issues with our product.
We are available Monday thru Friday 8am to 5pm Eastern Time 1-800-225-6729

May. 21st, 2021

star star star_border star_border star_border

Edwin Janser Halifax, NS

1 panel was dented, no gaskets are provided, track support is not provided. You get what you pay for. I do not recommend this company. If you want to save yourself problems, buy elsewhere.

2 years ago