Jeld-Wen Logo
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LAST UPDATED: August 11th, 2021

JELD-WEN corporation was founded by Richard Wendt and four business partners, Larry Wetter, John Biehn, Gerry Wickersham, and Bill Taylor on October 25, 1960 in Klamath Falls, Colorado. ELD-WEN quickly gained the reputation of producing a reliable product. Today JELD-WEN employs approximately 21,000 people worldwide and has manufacturing, distribution and showroom locations across the United States and in 24 countries, located primarily in North America, Europe, and Australia.

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The Good

  • Variety of Products 
  • Time in Business 
  • Product Support 

Variety of Products 

JELD-WEN offers a variety of products and services to their customers. You have the option to choose from the following categories: 

  • Windows 
  • Exterior doors 
  • Interior doors 
  • Patio doors 

Each category offers multiple styles and materials you can choose from to fit the style of your home. 

Time in Business 

JELD-WEN has been in business for 57 years. Over the years have grown and expanded to all 50 states in North America, as well as 24 other countries primarily in Europe, Australia, and North America. They have developed a brand that is trusted and recommended by a lot of their customers. 

Product Support 

JELD-WEN takes the time to listen and to help their customers. Their website offers information that is helpful to all no matter what questions you might have about your new windows and doors. The Product Support page offers the following features: 

  • Find replacement parts 
  • Contact us 
  • Service request 
  • Safety notice 
  • Ask JELD-WEN
  • How-to videos
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The Bad

  • Warranty 
  • Undisclosed Prices 

Warranty 

Compared to other door repair and installation companies, JELD-WEN doesn’t offer the best warranty program for their products. Their warranty programs offer 10 years of full coverage, while other companies offers 20 years to full lifetime warranty. 

Undisclosed Prices 

Unfortunately, JELD-WEN doesn’t disclose prices on their website. This might make it difficult to discern if this company is the right fit for your budget.

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The Bottom Line

JELD-WEN has been in business for 57 years, allowing them to develop a strong brand that customers love and trust. They offer a wide variety of products, that makes it easy and simple to find exactly what you are looking for. If you ever have a problem or a question about your product you have unlimited resources to find answers and solutions. Their customers support is determined to make your experience stress free and simple. However, if you are looking for a company that offers strong warranty program you might need to look somewhere else. Also, undisclosed prices might make it difficult to find products that are in your budget. 

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TheTennant 5 Salem, VA

My French doors got some moisture between the panes just a few years after purchase. They no longer made the style that I had so they couldn’t swap it out for me. They didn’t offer any discounts or credit towards another purchase even though it was in the warranty period.

2 years ago