Name: Delta Dental
Rating: 4.0

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Mark Park City, UT

I have had Dental Insurance through Delta Dental in the past, because that's about what we could afford. The experience was ok, although it was very confusing at times when it came to coverage.

4 years ago

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Jack and Thelma Unangst Cave Creek, AZ

always does a fine job at paying excess billing above our co-pay. We have been with them for years and have never had a problem with service. Dependable and fair.

4 years ago

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Kim , NC

Their premiums are inexpensive. However there is a 6 month waiting period if you need anything done other than a routine exam or cleaning. They also pay less than 50% of any other procedure.

4 years ago

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Janan Grange Pleasant Grove, UT

Delta Dental is our dental insurance. It has been easy to use. I do wish that they'd send me a card each year as I can't ever remember exactly the information.

4 years ago Edited February 16, 2022

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Julie Taylor Ogden, UT

We have had Delta Dental for several years now. The coverage has always been good. They are quick to pay benefits and let us know if we have a portion to pay.

4 years ago

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Mhorne182 Pleasant Grove, UT

Every dental insurance I have had seems to be very similar. Delta has always paid my claims on time and we have not had any major issues so I assume they are a good company. But benefit seems to be pretty standard.

4 years ago

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Verified Customer

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TJ

Never had a problem with them. Always covered routine dental care

4 years ago

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Verified Customer

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Jessie

Very professional, good customer service

4 years ago

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Leo Russ Sandpoint, ID

Refused coverage for ridiculous reason - claimed that the implant was not covered because "the tooth never existed since we don't have a record of extraction". If I were born without that tooth, there would be no room install the implant but any sort of reasoning that doesn't contribute to their bottom line simply does not exist.

1 year ago Edited March 19, 2024

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Life of Frog South Bend, IN

They over most basic dental procedures. Out of network is expensive of course. Annual co-pay is a little high, but manageable

2 years ago

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Marcy Wilson Auburndale, FL

Still waiting on hold for customer service - 1 hour 18 minutes. Really? Shame!! And unacceptable! I will be changing dental insurance for my company. It sure would be nice to have an estimate of wait time at beginning of call and updates as time passed. If they have NO ONE to answer calls, they should allow a message to be left.

3 years ago

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Prema Dasa Starrucca, PA

They double charged me for two policies, one from marketplace and one from personal policy. I had asked them to transfer market to personal and it seems it did not happen and they would not refund my money. Lack of honesty in the company and the customer service rep was terrible. Just another company out only to get your money.

3 years ago

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NR

Covers my basic dental needs. Gets the job done. Not sure what else. I have never had an issue therefore I cannot really comment on customer service.

5 years ago

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Sarah Smith

Great price. My dentist is the best I've ever had. Improve by having more uniform good care and service from all providers.

5 years ago

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S.Faith

Great with claims and covers all aspects of dental. Lower out of pocket & covers most dental practice.

5 years ago Edited September 14, 2021

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John

Delta has not paid for treatment that is covered in my dental plan, calling just connects me to unhelpful people. Delta does not even have a qualified person to review the case with my dentist.

5 years ago

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Connie Budick City of Saint Peters, MO

Good when I can find a Dentist that will take it. Need it close to home I'm looking now for a new Dentist.

5 years ago

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Bill Judge Oxford, NC

Excellent! Best coverage for the money. Dental office was impressed with amount paid for authorized services.

5 years ago

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Amy N Sandy, UT

I don't remember every needing to contact Delta Dental, which I think is a good thing. They paid all my dental bills without any fuss.

2 years ago

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Connor Smith Port Saint Lucie, FL

Delta dental allows 2 cleanings a year. The percentage they pay helps, being on a fixed income. There are many Dental offices to choose from.

2 years ago

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KKin Preston, ID

I used delta dental for my dental services and they were really great to work with. They are who my employer uses and they are very user friendly

3 years ago

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Mason Allen Provo, UT

The have the same coverage as most dental insurance companies but Delta can be a pain in the butt. It took 8 months for them to process a retainer request. They said if I did x,y,z I could get it approved and I did that and they still did not approve it. Such a waste of time.

3 years ago

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Alexis Hirschi Salt Lake City, UT

They have been a good insurance company. I was not ever a fan of having to assign myself to a specific dentist in a list of only certain options, but prices were good for what I got.

3 years ago

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Leisha Logan, UT

Delta Dental was great to work with and we had great coverage for many years. Now I’m self employed, so I pay out of pocket for dental cleanings.

4 years ago

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Wayne Young Little Rock, AR

Delta Dental's coverage is reliable and cost effective. I have never had a problem getting my dental care costs covered.

4 years ago

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Nicole Balvanz Iowa Falls, IA

The company is okay. I don't have any other option to go with besides Delta Dental. They don't cover a lot of necessary stuff, which ends up being very expensive for me and my family in the long run. Not very happy with Delta Dental.

4 years ago

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chmills1cm San Antonio, TX

The new Delta dental I have from Virginia is well worth it and even covers now I think my employer made a good choice with this one

4 years ago

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Deanna Moore Dumfries, VA

Very happy with my dental insurance from Delta Dental. The coverage is easy to understand, and their customer service team is efficient.

4 years ago

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Aidan Keogh Ogden, UT

Delta Dental has been our Dental insurance for several years. They have good coverage and are quick to pay benefits and to explain there reasoning.

4 years ago

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Shedot1 Clearfield, UT

If you can find a provider you like that takes Delta Dental it’s great! Never had a problem, but not sure how policies differ. I like our dentist but he’s 30 min away.

4 years ago

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mccandless24 Kaysville, UT

We were happy to see numerous options for dentists that took Delta Dental in our area. We have been very happy with our provider and with the service we have received. Would recommend.

4 years ago

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Rebecca Harvey Long Beach, MS

This dental insurance is super affordable and they covered a lot of my oral surgery I needed. I was very grateful to this company!

4 years ago

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Connor Farmington, UT

They cover a lot and include a lot of perks. They are easy to use at the dentists as well and have great customer care and interaction.

4 years ago

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JF Rancho Palos Verdes, CA

PPO only, HMO is JUNK. decent coverage for the premiums. max annual benefit is too low for family with moderate usage. wish could get electronic EOB only

5 years ago

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Anthony Sgambati Rocklin, CA

We’ve had Delta Dental insurance for decades! Always very clear explanations of benefits and helpful staff when I have a question.

5 years ago

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Ron Durfey Pleasant Grove, UT

I am not happy with my Delta Dental plan. I am forced to use them through my employer. I have been waiting for two years to get an answer from them on my implant. I think they just wait for patients to get exhausted to verify coverage so they don't have to cover patient care needs. If possible get any dental insurance company out there besides Delta.

5 years ago

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BLF Pleasant Grove, UT

Delta Dental has been a great dental provider for our family. They process our claims quickly and even paid for part of our braces.

5 years ago

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Darleen Summerville, SC

Good insurance and no hassle getting work done when need. Accepted by most dentists.

1 year ago Edited October 31, 2023

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Don Thigpen Kansas City, MO

My present company. They are good but sometimes the deductible can be high. Do your homework.

1 year ago

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Thawkes2017 AL

My last employer had Delta Dental and I never had any problems with them paying claims.

2 years ago

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Vadim Kuharchuk Cambridge, MA

Terrible customer support and impossible to find any information. I was calling their hotline and they can answer my questions. Also, they just terminate the call when I ask about problems

2 years ago

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KMR R Cincinnati, OH

Poor website. if you forget your user name and password they will cancel your account and threaten to backdate your claims and not pay them. This is when you are locked out by accident.

2 years ago

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TexasPeg Coppell, TX

They pay on time; they cover the percentage or most of it that they says they will.

4 years ago

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Mike

Poor product, coverage capped and often denial medical necessity...I pay more than any benefit I receive I am better off saving premium and copays and moving on this is inefficient product most people don't understand it.

5 years ago

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Danilo Naguit Vallejo, CA

So far, so good. Dental provider is very professional and the quality of the dental prosthesis is outstanding.

5 years ago

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Jill Nabors

Very positive experience in. They pay for a lot of things most insurance does not

5 years ago

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John Giles

Great prices and services for my dental health. The billing is prompt and easy to understand.

5 years ago

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Larry Lilly Chatsworth, GA

They have always fulfilled their contract with me. I've been a customer for 20+ years.

5 years ago

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Scott Grange San Jose, CA

Great coverage for preventative. Decent discount for cavity, crown, etc. Haven't had much problem with billing direct from provider.

2 years ago

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Ashley Blosil Kennewick, WA

Easy to use. We have had great coverage and it's been easy for us to work with thru our local dentists.

4 years ago