Name: Pacific Debt Inc.
Rating: 4.8

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Verified Customer

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Regina A Dunham Paso Robles, CA

They are very helpful and keep you up to date on how your account is going.

5 years ago

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James Spring Branch, TX

Lots of help from the costumer service. They made everything very simple.

5 years ago

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Stephen Heine Sheboygan, WI

They have been professional and helpful. They are very professional.

6 years ago

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Helen

Everything was explained well and have patience when questions were asked.

6 years ago

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Tess

Very satisfied with customer service and length of time they have been settling debts

6 years ago

Reply from Pacific Debt Inc.

Thank you so much for your kind review Tess!

May. 15th, 2018

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Verified Customer

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Mia Rocello

Best Coustomer Service Ever , Very friendly and understanding

6 years ago

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LMMM

they have good costumer service and explain everything you need to know

6 years ago

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L. Ramirez

very nice employees, very easy program, and keeping you updated on the program

6 years ago

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Maureen Rielo Riverside, CA

Our agent Josh is the best! A lot of our accounts got settled in a short time!

6 years ago

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Luis Cameron, MO

After being signed up with them for 9 months two accounts went legal?! How does that happen if they have been reaching out to these companies?

6 years ago

Reply from Pacific Debt Inc.

Thank you for taking the time to write a review. In reviewing your program, I show you enrolled approximately $28000 in debt with 15 different creditors. At the time of enrollment. many of these accounts were already one year behind. We have entered into 4 settlements during those nine months, all with law offices. Be mindful that we can not force creditors to not take legal action, but in most cases we ultimately can and will get the accounts resolved. In your particular circumstance, I see that you Account Manager is aware of the situation as your faxed him the paperwork, thank you. I will have him follow up with you to give you an update for the game plan to address these accounts.

May. 9th, 2018

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Verified Customer

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Galen Jonesboro, AR

Excellent communication and effort to get the best settlement possible.

6 years ago

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Debra Parikh Anaheim, CA

customer service is just wonderful!! They have been since my first call.

6 years ago

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carole jones Naples, FL

Keep me informed and I felt a great support from the company in a very difficult position to be in.

6 years ago

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Brian LoBianco Sacramento, CA

They have shown me that I can trust them and they have my best interest in mind.

6 years ago

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Tonia Morter

They're always able to talk to you and they explain everything well.

6 years ago

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Bonnie Hoff

They make periodic phone calls to me to keep me up to date on what is going on.

6 years ago

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Kathryn Persfull

They call me periodically to keep me updated, I'm happy with them.

6 years ago

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Tracey Benjamin

Amazing customer service, friendly staff, very knowledgeable

6 years ago

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NA

Solid follow up, good communication and good results so far.

6 years ago

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Brenda

They are very easy to work with and keep in contact all the time.

6 years ago

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Kevin W. Mclaughlin

they have accomplshed almost all they said they would with great results. still have 2 debts to go.

6 years ago

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Brent

Positive experience during a time of need and likely helpful for many others

6 years ago

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Susan Penton

I wish the online statement showed each individual companies you are paying off and their balances.

6 years ago

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Dawn

Very professional helpful always available great 1on 1 service

6 years ago

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Easy

Always felt from the very being that they really wanted to help me ..

6 years ago

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Hermann

They are very quick to let me know what is going on with my account.

6 years ago

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Cynthia Orr

They explained the program in detail. Never pressured, encouraged questions.

6 years ago

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MarE Virginia Beach, VA

Crossroads banking is confusing and not helpful. Brian has been responsive to my questions.

6 years ago

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Jim Elizabethtown, PA

Phenomenal service and great attitude. Very timely and helpful.

6 years ago

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D. Taylor West Covina, CA'

They are very professional and easy to contact if I have questions.

7 years ago

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Kimberly Corona, CA

The person I have helping me is doing an amazing job. She is on it. I

7 years ago

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Ivy Eden Prarie, MN

They have been very reachable and present. Customer Service has been superb

7 years ago

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Thomas Hobe Sound, FL

I like that they've been progressive, and the agents are very good and helpful.

7 years ago

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Cindy Parker North Hollywood, CA

The whole process has been relatively easy and things are progressing in a timely manner. I’m very happy with my experience!

2 years ago

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Ellie Laredo, TX

Nicholas was very helpful and gave me a complete explanation. Nick actually gave me detailed and organized answers to all my questions.

4 years ago

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JLV Brentwood, CA

Justin was attentive and took the time to understand our financial goals. The process was hassle free and quick. I wish we would have called sooner.

4 years ago

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Jaccqulene Tackett Hamburg, IA

We were talked through everything in a very professional way and we are excited to start this journey and come out on top.

4 years ago

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Angelina Brooklyn, NY

I love the way they explained and guided me along in paying my debt. Always courteous and available should I have a question.

4 years ago Edited January 10, 2024

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alexandria moherek Round Rock, TX

Very professional and fair. Explained everything with detail and answered all my questions while treating me with respect

4 years ago

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Mary Thomason Temple, TX

Mr Hector was a wonderful agent, who was well informed, very professional, and at all times was interested in how he could help me

4 years ago

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Audra Bing Charlottesville, VA

Jordan was Awesome and very patient! He went over everything with me and most importantly he made sure I was comfortable with my payments!

4 years ago

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Tomas Miranda Orlando, FL

No pressure. Eva clearly explained the program and settlement expectations. The enrollment process was very quick and smooth.

4 years ago

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Beth Fawcett Deer Park, TX

Jordan was super helpful, patient, and kind. He made me feel comfortable about asking questions and took time to answer them.

4 years ago

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Emily Hernandez Belle Glade, FL

Looking forward to getting rid of my debt without paying so much interest! :) thanks to Pacific Debt I’ll be able to do that

4 years ago

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AA Sanchez Stockton, CA

The fact that I can clear this debt for ALOT less is so amazing! I have worried about the mounting debt and now my outlook is more positive.

4 years ago

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Hayward Trey Sparks III Houston, TX

Great team. Great service. They were able to answer all of my questions and get me on the right track to being debt free. Super happy

4 years ago

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Carlos Villalva San Jose, CA

im my concern help me a lot ... the call same me to much ... thanks for be a human kind and talk with me like a friend ... i am really glad

4 years ago

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Frans Dupreez DeRidder, LA

Very straightforward!!! Amazing service. Eric was very knowledgeable, friendly, and a pleasure to deal with. Promote ahead of peers

4 years ago

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Denise Hunt Winston-Salem, NC

He was very helpful and informative ,my experience helped me to be more confident toward my future in becoming debt free In the near future.

4 years ago Edited September 14, 2021

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Paul Mercy Sanford, MI

I worked with Debbie and she was very good and she is a valuable employee. If you need to down size make sure you don't lose her.

4 years ago