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Pacific Debt Inc.

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6.8

Overall Score

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Stephanie K McGraw

From day one Pacific Debt has been absolutely amazing and extremely helpful.... They have been a true lifesaver in helping me settle my debt.... My contact person Josh Hallas is the BEST and is always there to answer questions and help in any way possible .... I give pacific Debt and Josh a million star rating !!!!

8 years ago

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Jesse Thompson Houston, TX

The representatives at Pacific Debt have done an exceptional job of helping me to pay off debt with their debt counseling and have negotiated great terms for closing accounts which I have not been able to. I would recommend Pacific Debt to any of my friends that I knew were struggling and needed help.

8 years ago

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C. Johnson

My account manager Ellen is wonderful, she has been helping me since became disability and could no longer work. She took all my accounts and started getting them paid, it;s hasn't been a year yet, I don't get the phones calls, my outstanding debt is really coming down. I am so happy and please with Elan work. Thanks

8 years ago

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Chris Toll Miami, FL

The folks at PDI never made me feel like a bad person for having to talk this route. They worked diligently and helped us receive some settlements that were much less than we ever expected. I can never thank Bethanie and Andrew enough for all their hard work. Looking forward to being debt free soon!

8 years ago

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Cari L

I've had a great experience working with Pacific Debt. It's a hard place to be in and I never expected to need this type of service. But at every moment I have been treated with dignity and respect and I am so glad to have their support.

8 years ago

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Cindy Gilbert, AZ

Shonna did more for us than I could imagine in such a short time. She is very polite and knowledgeable about the process and works very hard to get a settlement complete and start the payment process. I would recommend her and Pacific Debt to anyone having financial difficulties.

8 years ago

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norma minto Corpus Christi, TX

Kim has been very thorough and has responded quickly to handling creditors and settling imperative debts. She's communicated with me in every step of the process and is easily accessible. Looking forward to settling the remaining debt soon!

8 years ago

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R.V. San Diego, CA

I entered this program December of 2015. Within 7 mos. thanks to Shonna She already settled my largest debt! What a big relief... PDI exceeded my expectations with the settlement process. Exceptional delivery of service and great customer service!!!!!! 3 more accounts to go.. Thank you again PDI!!!!

8 years ago

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Karen Puchacz Levittown, NY

Beth was extremely knowledgeable. She was also kind and patient in her explanations of the process. So far we are very comfortable with our selection of a company that will hep us resolve debt issues without bankruptcy. I believe them to be operating with an integrity that far exceeds that of any of their supposed competition.

8 years ago

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Martha Morris La Veta, CO

As anyone in my predicament, I was nervous and cautious because of a previous attempt to get my life together. Ellen Hill, with her knowledge and experience as well as her excellent communication skills, did exactly what was needed to assure me that everything would be fine. Then she followed up and stayed in contact with me again reassuring me.

8 years ago

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Kristen E.

We have only been signed up for a few days so I am looking forward to seeing how well the program works. So far, Nick has been very helpful in answering questions, letting us have control over what we thought was best for our situation but still guiding us, and explaining the process. Hopefully the rest of the program is as seamless!

8 years ago Edited September 14, 2021

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Kelli Moore Oklahoma City, OK

Pacific Debt employees reassuring, honest, well trained, client oriented employees. TheIr debt settlement program has been speedy in settling my accounts and they're quite busy keeping me up to date every step of the way. I appreciate their professionalism and continuous service every step of the way. Thanks PD!

8 years ago Edited September 14, 2021

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Kim Terryberry

Pacific Debt made this process so easy. Julius was beyond exceptional. The communication was great from the beginning to my final settlement. They are friendly, efficient, thorough and supportive. I am so glad that I chose Pacific Debt. I would highly recommend them to anyone who find themselves in a similar situation.

8 years ago

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Judy Dunman Pompano Beach, FL

Everyone I worked with at Pacific Debt were dedicated and very professional. They were diligent in making me aware of their progress on my behalf at all times. They cleared my debt in a matter of 2 years which was a phenomenal feat. I would recommend them to anyone who seeks debt relief. JD

8 years ago

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Bea Marion, IA

I have been very happy with the help I have received. I will be very happy when it is over but so much pressure has been taken off my shoulders, no phone calls from credit cards and when I receive any mail I just call my agent and he either walks me through it or explains what is happening. The only thing I wish is that I had started sooner.

8 years ago

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LJ Hazel Green, AL

I must say that Shonna is doing an awesome job settling my 3 credit card accounts. I signed up with PDI towards the end of May 2015. By the end of December a settlement agreement was made on my first account for 46% of the total debt owed. Now in January 2016, another settlement agreement was made for 50% of the total debt owed. We're talking about over $33,000 in debt settled. According to Shonna, we are way ahead of schedule and I am looking forward to coming to an agreement to settle my 3rd and last account in the near future.Thanks Shonna!

8 years ago

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Nancy Nielsen Defiance, IA

It was a year ago August that I went on line to find a service to help me with my credit card debt. The first one that I saw was Pacific debt, I contacted them right away. I was blessed to have Nicholas as my personal account manager. He has been a blessing beyond belief. Thank you so much for everything.

9 years ago

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Mischell Ashcraft

Pacific Debt is a great company with wonderful people. I really appreciate all you do as a team to help people. My sincere thanks to all you. I know I am missing some people that have helped me over the years but here are a few, Brittney, David, Michael, Brian, and Jen.

9 years ago

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Nancy T. Wyatt Hurt, VA

I appreciate Pacific debt so much as they helped me get my finances in order and they was so considerate and helpful. There was a couple of times I couldn't pay the amt. I was expected to pay and they was always so understanding and would let me pay the amt. I felt like I could pay that month because of unexpected expenses, coming due at that time. without a lot of hassle or embarrassment to me. I am so grateful for Pacific Debt as I was getting desperate, and didn't know how I would get out of debt. Thanks to each of you for your kindness and helpfulness.

9 years ago

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Fousong do Minneapolis, MN

My experience with PDI was great as I work my case manager Jenifer she very good of helping me with everything I need and have problem with. I don't what to say with out Jenifer and PDI teams I won't see the at end of the tunnel. Thank you keep up the good work PDI.

9 years ago

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Lesa Peterson Minneapolis, MN

I am glad I found Pacific Debt because my husband I had a lot of debt in credit cards and we were only able to make minimum payments. Pacific Debt helped us get out of debt. Kimberley was awesome. She explained everything to us clearly and responded quickly when I had questions. Once again thank you for helping us become debt free in a short time period.

9 years ago

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Bob San Diego, CA

Shonna deserves her title as Senior Account Manager. For three years she has gone above and beyond in every aspect of customer service. She sets the bar for everyone and is a pleasure to work with. I consider myself very lucky.

9 years ago

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Kisha Stanley Allen Park, MI

Kim, My manager, was very thorough with getting my settlements and resolutions. She kept me updated on all events concerning my accounts. She kept me calm when creditors began calling me and instructed me on how to handle them. I am almost debt free and it feels really good and empowering. I am thankful for the service and this process. I would strongly recommend it to my friends and family.

9 years ago

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Clorissa Bibb Manassas, VA

PDI did an amazing job in helping me get my credit back. They saved me over 20k when times got bad for me. I Iost my job and was going through a nasty divorce. I've always been independent & secure in my life. I was lost and the majority of these bills were IVF treatments and burying my stepdad. Thank you PDI for believing in me and helping me get back on my feet to be the successful woman I want my daughter to see & want her to be.

9 years ago

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Connie R. Buffalo, NY

I don't know where to begin. This company employees individuals who go over and beyond what they are required. They will help you with your problems and be there as a sounding board for you. They must take good notes on your situation and even called me on my birthday. On top of all of that they will get you out of debt. God bless.

9 years ago

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Cheryll B. San Rafael, CA

This was a great experience. The staff was very helpful, and professional. I would think this would be a bad experience, and I was pleasantly surprised it was not. Thank you again for your help and the time to listen to me.

9 years ago Edited September 14, 2021

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Vittorio R. Kansas City, MO

Very pleased and satisfied with my lower monthly payment and assurance of handling our debt situation. They made it very clear that this program takes time but in the end I will be in a better situation. I want to thank everyone there at the company for helping out my family and I in these tough times.

9 years ago

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Tara West Hollywood, CA

I want to thank Jessica for the excellent work she did on settling my accounts. My plan was for 39 months and am very relieved to say after 21 months all accounts will be fully paid off. You provided me the reassurance and patience I needed while going thru the process. Thanks so much.

9 years ago

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Melody Imogene Buffalo, NY

Pacific Debt did exactly what they said they would do for me and even faster than we had originally planned for. My experience going from client care to a full time account manager was very smooth. I don't see myself ever getting back into this situation again, but if I do, I know who I can rely on. Best of luck with your program everyone!

9 years ago

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Luke Rockwell Pomona, NY

Pacific Debt has helped me get through one of the most difficult challenges I've ever faced -- debt. I got caught up in spending too much on credit cards to keep up with my buddies, and I learned the hard way that poor spending habits have very real circumstances and impact your future in a bad way. I'm thankful that I found this company and i'm happy that i'm slowly getting out of this terrible situation. If you're like me, I recommend giving them a chance and seeing if they can help you as well.

9 years ago

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Martin Haley Phoenix, AZ

Pacific Debt is an outstanding company, not only as a debt settlement facilitator but as a client advocate. I have only the highest praise for Jessica Enright my advisor. Over the three sometimes difficult years she was patient and understanding of the stress I was going through and I appreciate it enormously.

9 years ago

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Charo

I am thankful and grateful to all the people who introduced me to Pacific Debt and helped me with all. A huge thank you to Michael Milla for all the hard work and for being a such a nice guy to talk to. Words are not enough to express my gratitude. Again.. Thank You Sooooo Much!!

9 years ago

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Lori McGregor Twin Falls, ID

Very friendly staff. They made the process fast & easy. Their follow up is good. I am not unhappy that I chose Pacific Debt.

3 years ago

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Bonita S Saint Marys, PA

I am just starting the process, but so far, every one is very professional and willing to answer any questions I may have.

3 years ago

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Carol Allen, TX

Cedric and Julia have gone out of there way to help me through this difficult time I really appreciate them both

3 years ago

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Felix Vallejo, CA

They are helpful and problem solver.the one who helped me is very understanding and straight to the point.

3 years ago

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Thomas A Nunez Los Angeles, CA

Pacific Debt explained in detail the process. I needed to understand this to get the best results possible.

3 years ago

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Reply from Pacific Debt Inc.

Thank you so much for sharing your 5 star review. Our goal is to educate our clients prior to enrollment so that they are able to make an informed decision before they enroll.

Jan. 25th, 2021

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Jorge Galicia Gardena, CA

I feel like very important information was left out on my first conversation/interaction with the agent. If that information would've been disclosed to me I'd have taken my time to sign the documents.

4 years ago

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Reply from Pacific Debt Inc.

Thank you for sharing your review. I see that you enrolled a couple of months ago and recently completed your Welcome Call with our Client Care team. Our goal is to educate clients on our program, and their options, prior to enrollment. I see from the notes that there were some misunderstandings in terms of when negotiations take place, based on the conversation you had with Client Care. We will review your enrollment experience and use it to improve our process. Rest assured you are in good hands and we will strive to get you out of debt asap. Please call our Client Care team anytime you need an update or have a question.

Mar. 10th, 2020

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Dianne Dixon Cape Coral, FL

To date I have found Pacific Debt to be a very good company.I have found them to be helpful in answering any concerns.

5 years ago

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Rebo Kuma

Pacific Debt Inc goes above and beyond to support my debt settlement. Excellent customer service makes the difference.

5 years ago

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Reply from Pacific Debt Inc.

Thank you so much for sharing your 5 star review. We couldn't agree more - Excellent Customer Service does make all of the difference. If you should ever need anything with your program, please feel free to call us at 1-877-722-3328 or via email at

Dec. 31st, 2018

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Joanna MacLennan Elkton, VA

Awesome company! Easily the best debt settlement company. Easy to work with and eases the burden of financial issues.

6 years ago

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Kechia Riley Los Angeles, CA

I'm just getting started but you can tell they're doing everything they can. I like that the keep up updated with emails

6 years ago

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Pauline E Dempsey

Very satisfied with everyone I've been in touch with. Extremely helpful and great at returning phone calls!

6 years ago

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Matt Meade

Very attentive,honest and efficient and always checked your status and called back when you needed them

6 years ago

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Carly Green

The application was very simple and as long as you follow instructions they will work hardly to help you relief your debt.

6 years ago

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Jodee

In the beginning they were very attentive and had great communication and now that we are in the settwlmwnt process I have not heard from them in over 2 months without me contacting them first.

6 years ago

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Reply from Pacific Debt Inc.

Thank you so much for taking the time to share your review. I have passed along your feedback directly to your Account Manager to ensure he follows up to update you on your account. A quick review of your program shows that enrolled in July of last year. Your original program estimate was 36 months and we appear to be right on track. To date, we have entered into settlements on your two Capital One Accounts - both were settled for approx 50% of the existing balances, representing a combined savings of approx $3400. Congratulations. You have four remaining accounts, and we should be able to settle those within the estimated 36 month estimate (roughly 26 months remaining).

May. 15th, 2018

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Closertobeingdebtfree

They've been great to work with and have kept their guarantee to help me eliminate my credit card debt.

6 years ago

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Bob

They have been very good and very cooperative, they keep me well informed and I have no problems with them at all.

6 years ago

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Donald Hoover

They give frequent follow ups and ask multiple questions to keep you on track, either through phone calls or emails depending on your own preferences.

6 years ago

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The AWESOME & AMAZING, CARLY GREER

They have been so helpful! They have made the process very easy and have never made me feel incompetent or inferior.

6 years ago