Name: National Debt Relief
Rating: 4.8

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George Kowalski Laurel, MD

Very good progress for debt elimination.

5 years ago

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Lydia H Grier Conway, AR

Very good with communication and guidance

5 years ago

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Stephen W Robinette

My experience so far has been very rewarding,

5 years ago

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Jerome Thompson New Orleans, LA

True to their word. They get results.

5 years ago

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Pat Hamilton, NY

Good customer service and response time.

5 years ago

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Joe Portersville, PA

My experience with dealing with national debt relief has been simple so far

5 years ago

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Jeri Galla Strawberry Plains, TN

I just wish your explanation of fees were a little clearer

6 years ago

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Jon Phillip Maerchal Ashburn, VA

Love the people who work here, they are nice & always affair.

1 year ago

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G Miami, FL

Helped immensely with my anxiety over piling up debt, and lowered the debt .

3 years ago Edited June 5, 2023

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Verified Customer

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Paul Baden

Not very good customer service very misleading

5 years ago

Reply from National Debt Relief

Hello Paul,
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

Oct. 29th, 2019

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Verified Customer

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Marilyn Radetic

Only settled 1 credit card and haven't heard anything since

5 years ago

Reply from National Debt Relief

Hi Marilyn,
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

Oct. 14th, 2019

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Don Hoover Altoona, PA

I’d like them to get my debt resolved quicker

10 months ago

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Sarah Dixon Patterson, CA

My payment being withdrawn is too high so it is forcing me to become late on my mortgage.

1 year ago

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Brad Goodall

Very helpful settled half my debts They are very responsive

1 year ago

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WordAssembler Fullerton, CA

I like how they notified me that a deal had been struck.

1 year ago

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slwilliams Fort Worth, TX

Plan is to resolve debt without added penalty or interest

1 year ago

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Kay Gainesville, FL

Makayla was awesome and she was able to get another acceptance

1 year ago

Reply from National Debt Relief

Hi Kay,

Thank you for your feedback! We are happy to hear you had a great experience with Makayla. Please reach out if you have any questions about your program at 888-660-7427.

Sincerely,
National Debt Relief

Oct. 30th, 2023

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Jeff WA

Great service. Information always Available.

1 year ago

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Roy Reed Palmdale, CA

Good options delivered directly and clearly

1 year ago

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April Reed Schmehl Mohnton, PA

I really an not seeing anything from this company and how they are supposedly reducing my debt.

1 year ago

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Tracy White Saint Paul, MN

They do not keep in contact with us at all!!!! We only have bill collectors calling.

1 year ago

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ramy moawad

Great staff but very slow in negotiations

1 year ago

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Tony Santillanes

Their communication is terrible! They settled after one offer and did not listen to my input at all!

2 years ago

Reply from National Debt Relief

Thank you for bringing your concerns to our attention. We want every client to have an exceptional experience with us. We will investigate your concerns, and a member of our team will be contacting you directly to review. If you prefer, you can also call us at 888-660-7427.

Mar. 28th, 2022

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John Nee Mansfield, MA

They have been very helpful and seem easy to deal with

2 years ago

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Marcy Morales Miami, FL

They were able to negotiate a lower payment for me.

2 years ago

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Guy Roseville, CA

Everyone I talk to is very helpful and kind.

3 years ago

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Charles Phillips Richardson, TX

Constant contact and updates given to me, the client.

3 years ago

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James Green Houston, TX

I just started but I’m not seeing any improvements on my credit score

3 years ago

Reply from National Debt Relief

Hello James,
Thank you so much for your feedback. We are unfortunately unable to locate you in our system. If you can provide an email address or telephone number this will help us review your situation.

Jul. 28th, 2021

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Desmond Winter ,

Always willing to help. Very affordable. Very consistent.

3 years ago

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Brendon Kelly Huntsville, TX

They are through, but is a slow process.

4 years ago

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Jessica Tafoya Thornton, CO

They have been honest and I'm very pleased

4 years ago

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Tina Wright San Antonio, TX

Zero follow through Started well listed all debts but did not address all of them and NEVER followed up on any

4 years ago

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tony garrett Baker, FL

My dept is getting paid faster than I could do it myself!

5 years ago

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Ramon Long Beach, CA

Good so far, but I need updates at least once a month.

5 years ago

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Michelle Builtron Lubbock, TX

Not getting much done since we have paid off a couple of things. seems to be going awfully slow.

5 years ago

Reply from National Debt Relief

Michelle, we understand your concerns and thank you for bringing them to us. Remember, the program works by repaying your debts with the money you save into the GCS account every month. If we're repaying multiple creditors simultaneously and there isn't enough left over to negotiate with another, then we must wait until at least one of the creditors is paid off so that there's extra money left over at the end of each month.

As recently as June 2019, we were repaying two settlements. One of those two agreements is complete so the money that had been going toward making that payment is now going directly into your savings account. We are now saving/building those funds up for the next agreement. You should start seeing some forward movement soon.

We encourage you to take an active role in this process. Actively-involved clients tend to have a better handle on the process since they are always in the loop with account changes. We will contact you with important and relevant account updates, but we can't call on every single change. We appreciate your continued patience as we work with you to get you debt-free. Please contact us with any questions.

Oct. 1st, 2019

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Roger Bellingham, WA

Just Great service and friendly people Great to work with

5 years ago

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Daniel Dysinger Littleton, CO

Great communication and help on debt relief

5 years ago

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Alex Spring, TX

Very helpful, and straight forward service.

5 years ago

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Angela DeVito San Jose, CA

It’s been 4 months and only one creditor answered the offer.

1 year ago

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David Mackin

Very high price fees. Get emails saying they called but never leave a message

1 year ago

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Jill Russell Minneapolis, MN

Easy to use. Easy to contact with questions.

3 years ago

Reply from National Debt Relief

Hello Jill,
Thank you for the feedback. A member of our team will be reaching out shortly to better explain our program as well as address your specific concerns. You can also call us directly at 888-660-7427.

Dec. 1st, 2021

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Kenneth Johnson Brooklyn, NY

Fees are too high. Your Company is paid in full and I'm still in debt

3 years ago

Reply from National Debt Relief

Hello Kenneth,
Thank you so much for your feedback. We are unfortunately unable to locate you in our system. If you can provide an email address or telephone number this will help us review your situation.

Nov. 30th, 2021

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NR Port Saint Lucie, FL

I have been sued twice and their fees are excessive. Worst mistake I ever made.

3 years ago

Reply from National Debt Relief

Thank you so much for your feedback. We are unfortunately unable to locate you in our system. If you can provide an email address or telephone number this will help us review your situation.

Oct. 30th, 2021

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DeCarlo E. Stroud New York, NY

The customer service is outstanding and has always been polite and knowledgeable.

4 years ago

Reply from National Debt Relief

Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times, so our goal here at National Debt Relief is to provide a 5-star experience for every client

Jul. 29th, 2020

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Cecelia Van Dyke Tucson, AZ

They are friendly and responsive. Very easy to work with.

4 years ago

Reply from National Debt Relief

Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times, so our goal here at National Debt Relief is to provide a 5-star experience for every client.

Jul. 20th, 2020

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Joe Beard Sherwood, AR

Fine so far. The fees are a little high.

6 years ago

Reply from National Debt Relief

Hello Joe,

Thank you so much for your feedback. A member of our team will be reaching out shortly to better understand and hopefully resolve your specific concerns. You can also call us directly at 888-660-7427.

Nov. 26th, 2018

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Katie Massie Los Angeles, CA

Pretty strong debt program, but a high interest rate.

3 years ago

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Corie Harris

It's not flexible in the assistance. With money problems

8 months ago

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John Deleo Philadelphia, PA

I m not happy with the wait time on getting reply concerning my last issue

1 year ago

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Kurt Koch Waukesha, WI

Don't like the fact my credit went down to less than a score of 550

1 year ago